Hillcrest Memory Care Living is a dedicated community specializing in memory care services for individuals living with Alzheimer’s disease, dementia, and other memory-related conditions. The facility is designed to provide a secure, comfortable, and welcoming environment, tailored specifically to meet the unique needs of its residents. With a focus on compassionate and professional care, Hillcrest Memory Care Living strives to deliver both peace of mind for families and a high quality of life for its residents.
The environment at Hillcrest is warm and inviting, with carefully curated living spaces that promote safety and comfort. Residents enjoy thoughtfully designed common areas and rooms that encourage social interaction while preserving the privacy and dignity of each individual. The compassionate caregivers on staff are trained specialists in memory care, offering attentive, around-the-clock support every day of the week. Their approach emphasizes patience, understanding, and respect for each resident’s personal history and preferences.
In addition to daily care, Hillcrest Memory Care Living incorporates engaging activities and programs that are designed to stimulate cognitive function, encourage socialization, and foster a sense of community among residents. Whether it’s participating in group activities, enjoying quiet moments in peaceful surroundings, or receiving personalized attention, the facility ensures that each resident feels valued and supported. The commitment to specialized memory care, combined with a nurturing atmosphere, makes Hillcrest Memory Care Living a supportive and compassionate choice for families seeking a safe, secure, and comfortable environment for their loved ones.
People often ask...
Hillcrest Memory Care Living offers competitive pricing, with rates starting at a cost of $8,000 per month.
Hillcrest Memory Care Living offers assisted living and memory care.
The full address for this community is 825 East 18th Street, Antioch, CA 94509, USA.
Yes, Hillcrest Memory Care Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
60
Inspections
10
Type A Citations
38
Type B Citations
6
Years of reports
09 Aug 2024
09 Aug 2024
Conducted unannounced health and safety check, observed residents and staff, found no deficiencies during inspection.
09 Aug 2024
09 Aug 2024
Confirmed staff handled resident in a rough manner and provoked resident but did not allow resident to have his cigarettes. Unsubstantiated claim staff are mismanaging residents' medication.
§ 87468.2(a)(3)
§ 87468.2(a)(4)
§ 87468.1(a)(1)
23 Feb 2024
23 Feb 2024
Found no health and safety concerns during the check. Residents and staff were observed, and no deficiencies were cited.
23 Feb 2024
23 Feb 2024
Identified deficiency: missing stairwell lift chair for emergency evacuation.
§ 87203
05 Oct 2023
05 Oct 2023
Confirmed that the facility assisted residents with self-administration of medication as prescribed after reviewing records and conducting interviews with residents.
05 Oct 2023
05 Oct 2023
Confirmed insufficient staffing, delayed feeding of residents, and untimely laundry service based on interviews, records, and observations.
§ 87307(a)(3)
§ 87411(a)
§ 87555(b)(18)
05 Oct 2023
05 Oct 2023
Confirmed allegations of scabies outbreaks but found no evidence of staff training deficiencies, insect infestations, facility cleanliness issues, residents' hygiene neglect, or lack of activities for residents. Staff availability to residents also found to be unsubstantiated.
§ 87470(b)(a)
13 Jul 2023
13 Jul 2023
Confirmed two allegations: staff failed to assist with incontinence care leading to a resident being covered in feces, and lack of supervision led to one resident assaulting another, resulting in injuries and a subsequent civil penalty.
§ 87625(b)(3)
17 Apr 2023
17 Apr 2023
Found conflicting statements between resident and staff regarding an allegation of inappropriate touching during shower assistance. Video surveillance did not capture the alleged incident, leading to an unsubstantiated conclusion.
30 Mar 2023
30 Mar 2023
Confirmed multiple scabies outbreaks and failure to prevent spread. Staff failed to seek medical treatment for resident and laundry not done timely.
§ 87470(b)
§ 87465(a)(1)
30 Mar 2023
30 Mar 2023
Confirmed injury sustained by resident while in care. Unsubstantiated allegation of staff not communicating with authorized representative.
§ 87468
15 Mar 2023
15 Mar 2023
Confirmed allegation of staff failing to assist resident in purchasing personal items. Unsubstantiated allegations of staff financially abusing resident and staff failing to provide recreational activities.
§ 87705(b)
15 Mar 2023
15 Mar 2023
Confirmed resident sustained minor injuries from a fall while in care. Medical staff properly administered medication as prescribed. Staff alleged to have not met residents' needs were not substantiated.
§ 87411(a)
15 Mar 2023
15 Mar 2023
Confirmed the presence of scabies outbreaks, identified incompatible residents, and substantiated staff shortages affecting resident care. Unsubstantiated claims regarding weight loss and inadequate food service were reported.
§ 87413(a)(1)
§ 87455(a)(7)
§ 87470(a)(2)
14 Mar 2023
14 Mar 2023
Identified deficiencies during the inspection included issues with the medication room, lack of covered trash bins and paper towel dispensers in residents' rooms, and non-operational carbon monoxide detectors on certain floors.
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14 Mar 2023
14 Mar 2023
Confirmed all requirements were met during the inspection and the facility is ready for licensing pending final approval.
07 Mar 2023
07 Mar 2023
Confirmed compliance with Title 22 regulations during inspection presentation.
07 Mar 2023
07 Mar 2023
Confirmed incidents of aggressive behavior by a resident towards other residents, resulting in hospitalization and transfer to a skilled nursing facility for rehabilitation. The facility is working with local authorities to address the resident's needs.
07 Mar 2023
07 Mar 2023
Inspection identified deficiencies in the facility, including missing safety equipment and maintenance issues.
06 Mar 2023
06 Mar 2023
Confirmed staff training inadequacies, broken appliances, and medication administration issues; no evidence of failure to prevent norovirus outbreak or improper food handling.
§ 87465(c)(2)
§ 87411(d)
§ 87303(a)(3)
01 Mar 2023
01 Mar 2023
Confirmed successful completion of COMP II by CAB with participant and administrator understanding of various aspects of facility operation, staff qualifications, training, grievances, medication management, and application document review.
23 Feb 2023
23 Feb 2023
Found no deficiencies during inspection of infection control measures at the facility.
20 Jan 2023
20 Jan 2023
Confirmed allegations of untrained staff and insufficient staffing levels.
§ 87411(c)
§ 87468.2(a)(4)
20 Jan 2023
20 Jan 2023
Identified deficiency in staff records during a routine visit by the Licensing Program Analyst.
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29 Dec 2022
29 Dec 2022
Confirmed failure to update resident's authorized representative information resulting in delayed notification of a significant incident.
§ 87468.1(a)(8)
§ 87506(a)
27 Dec 2022
27 Dec 2022
Unannounced complaint visit by Licensing Program Analyst noted deficiencies in document submission, leading to potential civil penalties if not corrected.
§ 87506
§ 87412
27 Dec 2022
27 Dec 2022
Unsubstantiated allegations regarding staff mishandling medication, lack of proper training, and failure to meet residents' needs were investigated during a complaint visit on 12/27/2022.
14 Dec 2022
14 Dec 2022
Confirmed no health and safety violations during the inspection. Residents and staff observed following COVID-19 protocols.
10 Oct 2022
10 Oct 2022
Observed staff and residents following health and safety protocols without any deficiencies identified.
08 Sept 2022
08 Sept 2022
Confirmed deficiency in flooring and a locked exit door resulting in a civil penalty being assessed.
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08 Sept 2022
08 Sept 2022
Identified deficiencies in routine COVID symptom checks and maintenance issues during the visit. Residents were safely relocated during the inspection.
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07 Sept 2022
07 Sept 2022
Identified non-compliance issues discussed during the conference, including a resident elopement and staff sleeping on duty.
26 Aug 2022
26 Aug 2022
Confirmed lack of evidence for failure to issue proper refund as alleged.
11 Aug 2022
11 Aug 2022
Identified deficiencies in reporting COVID cases and death reports, with reminders given for timely notifications to regulatory agencies.
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08 Jul 2022
08 Jul 2022
Confirmed no health and safety issues during the check. Residents and staff observed following safety protocols.
01 Jul 2022
01 Jul 2022
Confirmed no health and safety violations during inspection conducted in response to a complaint. Residents and staff observed following COVID-19 protocols.
30 Jun 2022
30 Jun 2022
Investigated multiple complaints regarding a resident's care, including neglect, injuries, and nutrition issues, and found all allegations unsubstantiated due to insufficient evidence.
07 Apr 2022
07 Apr 2022
Investigated allegations that a resident sustained injury from a fall and that staff did not properly report an incident were unsubstantiated due to lack of sufficient evidence.
07 Apr 2022
07 Apr 2022
Investigated complaints that staff took a resident's phones and determined the allegation false, as the phones had merely run out of battery. Additionally, found insufficient evidence to support the claim of neglect, as the resident was observed receiving assistance from a caregiver.
07 Apr 2022
07 Apr 2022
Observed residents well-groomed, comfortable. Allegation of violation unsubstantiated. No deficiencies cited.
16 Mar 2022
16 Mar 2022
Confirmed allegations of failure to notify family of resident's head injury and neglect in preventing scabies outbreaks. Other allegations of resident falls and inadequate care were not substantiated.
§ 87466
§ 87470(b)(a)
03 Mar 2022
03 Mar 2022
Completed an unannounced health and safety check, observed staff and residents following COVID protocols, and found no deficiencies during the visit.
01 Mar 2022
01 Mar 2022
Observed staff and residents wearing face masks, toured facility, no health/safety concerns identified, no deficiencies cited during check.
28 Feb 2022
28 Feb 2022
Confirmed adherence to COVID-19 infection control protocols during annual inspection.
Confirmed allegation of neglect involving the failure to change soiled briefs promptly.
§ 88733(d)
20 Oct 2021
20 Oct 2021
Found allegations of staff failing to provide medication, proper incontinence care, causing resident injuries, inadequate food provision, insect infestation, and laundry neglect. No evidence of facility disrepair was found.
§ 87465(a)(5)
20 Oct 2021
20 Oct 2021
Identified a medication error involving a resident, leading to a deficiency citation.
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12 Oct 2021
12 Oct 2021
Reviewed allegations of residents being diagnosed with scabies. No evidence found to support the claims, therefore allegations were unsubstantiated.
13 Sept 2021
13 Sept 2021
Reviewed multiple allegations, including lack of supervision, safeguarding residents' belongings, and inadequate laundry service, and found them to be unsubstantiated. Also investigated claims regarding bed bugs, residents left in soiled clothing, and cleanliness of residents' rooms and bathrooms, concluding that these allegations were unsubstantiated as well.
07 Jul 2021
07 Jul 2021
Observed broken flooring that posed a safety hazard to residents, staff, and visitors.
§ 87303(a)
27 May 2021
27 May 2021
Confirmed adherence to COVID-19 infection control practices, staff and residents fully vaccinated, emergency supplies stocked, and no deficiencies cited during the visit.
15 Jan 2021
15 Jan 2021
No deficiencies were cited during the recent health and safety check, and residents were observed to be safe during the visit. Staff were compliant with wearing face masks.
03 Jul 2020
03 Jul 2020
Confirmed safety and compliance during health and safety check following a complaint.
16 Jun 2020
16 Jun 2020
Confirmed residents with higher functioning abilities could lock their room doors, while others did not have the ability to do so. No procedures were in place to address this issue.
§
13 Feb 2020
13 Feb 2020
Confirmed deficiencies were found during the inspection, but the facility overall was in compliance with regulations and adequate for resident care.
§ 87303(a)
§ 87303(a)(1)
05 Feb 2020
05 Feb 2020
Confirmed that there was an odor in multiple residents' rooms. Found no evidence of a scabies outbreak. Identified a deficiency in maintaining room temperature for residents. Dismissed allegations of residents being locked in their rooms.
§ 87625(b)(3)
§ 87303(a)
05 Feb 2020
05 Feb 2020
Reviewed allegations of neglect resulting in residents' injuries and deaths. No evidence found to support the claims.
22 Nov 2019
22 Nov 2019
Confirmed improper medication administration and lack of hygiene care for a resident.
§ 87465(a)(5)
04 Nov 2019
04 Nov 2019
Confirmed multiple incidents reported, including bug infestation and resident injury, were addressed and resolved by the facility.