Pricing ranges from
    $3,780 – 5,928/month

    Brookdale Auburn

    11550 Education St, Auburn, CA, 95602
    3.9 · 93 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    3.0

    Warm staff, inconsistent care, billing

    I had a mixed experience. The staff I dealt with were warm, helpful and often went above and beyond; the building is clean, bright with roomy studios, pleasant grounds, good activities, and generally tasty restaurant-style meals. However management communication and billing were unreliable (unreturned calls, charges during a hospital stay), care quality was inconsistent-medication and safety lapses, understaffing and high turnover were real concerns-and pricing felt steep for the uneven service. I like the people and the place, but I'd advise families to verify staffing, billing and clinical oversight before committing.

    Pricing

    $3,780+/moSemi-privateAssisted Living
    $3,933+/moStudioAssisted Living
    $4,720+/mo1 BedroomAssisted Living
    $5,928+/mo2 BedroomAssisted Living
    $5,010+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.91 · 93 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.9
    • Meals

      3.6
    • Amenities

      3.9
    • Value

      2.4

    Location

    Map showing location of Brookdale Auburn

    About Brookdale Auburn

    Brookdale Auburn is a senior living community set up for people who want a place to call home as they get older, and it offers Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Continuing Care Retirement Community services, so there are different options based on what someone might need over time, and folks can move between levels of care if their needs change. Residents here can get help with things like bathing, dressing, medication management, and daily tasks, and trained staff are on duty 24 hours a day, 7 days a week, so someone's always there to help if there's an emergency or a health issue. Memory Care is available in the Clare Bridge program, which has activities meant to keep folks with Alzheimer's and other dementias as engaged and comfortable as possible, with a secured environment, a wander alert system that uses bracelets, and special care for different cognitive and physical needs; plus, there's also supervision and reminders for things like grooming, toileting, and meals, as well as assistance with transfers if someone needs extra help getting around, even with two-person assist or mechanical lifts. Skilled nursing is available as well as regular visits from healthcare professionals like nurses, podiatrists, therapists, and more, so residents have access to a range of help including diabetic care and incontinence support.

    All the basics like housekeeping, laundry and dry-cleaning, cooking, and grocery shopping are taken care of, and residents have the option for restaurant-style dining, anytime dining, and private dining rooms, with meals cooked by a professional chef, including special options for vegetarian, low-sodium, and low-sugar diets and 24/7 dining for those who want more flexibility, plus guest meals are welcome too. Brookdale Auburn offers complimentary transportation and parking for residents, and it sits near bus lines, making getting out to appointments or errands a little easier, but organized trips and outings are also part of the regular calendar, including social, educational, and entertainment programs that cover everything from Tai Chi, yoga, art, and gardening clubs, to trivia, Wii bowling, wine tasting, and holiday events like trick-or-treating. There are devotional services, including Catholic services and visits from chaplains, plus a library, community room with a fireplace, arts and crafts center, outside patio gardens, kitchen area, beauty salon and barber shop, TV lounge, movie room, free Wi-Fi, and resident-centered wellness programs that encourage people to stay connected and active.

    Respite care and hospice care are options, and the community's set up so that people can age in place without having to move somewhere else as their needs change. There's a focus on allowing pets, welcoming both cats and dogs, and staff provide pet care when needed, which is nice for pet lovers who want to keep their companions close, and outdoor smoking is allowed too in designated spaces. Resident rooms have different floor plans and pricing levels, with studio Memory Care rooms averaging about $7,325 per month and semi-private rooms around $5,525, and fees for various management levels, ranging from $500 for low care, $1,500 for medium care, and $4,200 for high care, plus community and respite fees.

    Brookdale Auburn is described as welcoming, with a cozy and home-like feel, and there are activity directors and a concierge to help keep everything on track. The staff gets training to support both everyday life and serious needs, and there's a 24-hour call system so every resident can get help right away. This place focuses on making sure people get individual attention, no matter if they're living independently, need a little help, or require specialized memory care, and there's lots of room for people to enjoy life their own way, with programs, services, and amenities set up to support both comfort and safety as people age.

    About Brookdale

    We are all aging; some of us never stop living. So when the time comes to determine how you or your loved one will spend their later years in life, you'll have questions… Will I be heard? Will I be forgotten? How can I stay active? Will I be able to still grow as a person? Will my children still look up to me? Or down at me? How can I just be her daughter again? How can I continue to contribute to something meaningful? What do I do now? What do we do next? What do I do…to keep on living my life? Brookdale's senior living solutions will help answer those questions for those who may be in need of an assisted living facility or some other level of senior living care. That's why the people of Brookdale offer new answers to the age-old question of aging. Framing everything we do inside your vision for all the places you'd still like your life to go. As an individual. A couple. A family. Being a trusted partner in bringing all those places you seek in life- to life. By listening to your needs. Understanding the life you want for yourself or your loved one. Then customizing a solution that puts life, close within reach. At Brookdale, you can expect us to be a trusted partner by listening and understanding your needs, discussing potential solutions and options, mutually determining the right thing to do and working with you to take action together. Then we customize a solution that puts the life you want within reach. It is our job to provide solutions for the unmet needs of those who seek senior living solutions. We do this with over 675+ retirement communities with the ability to serve approximately 60,000 residents in 41 states (as of August 30, 2021), and with a wide range of innovative programs and services. Brookdale associates' passion, courage and true sense of partnership make Brookdale what it is. More than a company, it is a calling.

    People often ask...

    State of California Inspection Reports

    47

    Inspections

    9

    Type A Citations

    6

    Type B Citations

    6

    Years of reports

    06 Jun 2025
    Found no deficiencies; the center with 97 residents was clean, well-maintained, and residents appeared active and in good spirits. Fire safety equipment and alarms were current, kitchen and food storage were well kept with adequate supplies, and medication and staff/resident files were complete and properly secured.
    18 Jun 2024
    Found no deficiencies; the site was in substantial compliance, with 76 residents, clean and well-kept spaces, secure medication storage, adequate food supplies, current fire safety systems, and complete staff and resident files.
    18 Jun 2024
    Confirmed no citations or deficiencies during the inspection visit.
    11 Oct 2023
    Found all allegations unfounded after interviewing residents and staff and reviewing medications, kitchen, and housekeeping. The specific claims—insufficient staffing, residents left soiled for extended periods, unsafe food handling, inadequate grounds maintenance, lack of hygiene products, use of chemical restraints, mishandling medications, and residents being yelled at—were not supported.
    11 Oct 2023
    Investigated a report that staff did not immediately call emergency services after a hospice resident fell, delaying care, and that the injury was not related to the expected course of the terminal illness. The resident was later transported to the emergency department and diagnosed with a hip fracture.
    • § 87469(c)(3)
    11 Oct 2023
    Identified deficiency in responding promptly to resident's fall resulting in a hip fracture.
    • § 87469(c)(3)
    11 Jul 2023
    Found no deficiencies after an unannounced visit; health, safety, and personal rights were preserved in toured areas, including memory care with delayed egress. Resident and staff records, medication checks, and liability insurance were in order, and supplies such as food, linens, and a first-aid kit were adequate.
    11 Jul 2023
    Found no violations during inspection, all records and areas reviewed were in compliance with regulations.
    • § 9058
    17 May 2023
    Identified that centrally stored medications were kept locked and that a resident did not receive a prescribed medication due to a stock shortage. Found that the allegations of improper medication assistance, improper incontinence care, insufficient staff training, lack of cleanliness, improper food service, and staff smoking with nicotine devices were unfounded.
    17 May 2023
    Found that a new resident did not receive prescribed medications for several days because orders were entered as self-administered and an incident report was not submitted. Found unfounded that residents were left in bed and that staff did not promptly respond to call lights.
    17 May 2023
    Identified the allegation of failure to adhere to the admission agreement; evidence showed late fees were charged to two residents since November 2022 despite the agreement stating late fees apply only if all fees are not paid on time.
    17 May 2023
    Confirmed allegations regarding medication errors and stockouts, while unfounded allegations of improper medication assistance, incontinence care, training completion, cleanliness, food service, and smoking by staff.
    06 Apr 2023
    Investigated the allegations that staff did not follow a licensed physician's orders, did not follow infection-control practices, failed to notify the responsible party, and refused to clean resident rooms. Found conflicting information and could not establish evidence to prove these concerns.
    06 Apr 2023
    Investigated allegations of staff not following physician's orders, non-compliance with infection control practices, failure to notify responsible parties of resident illness, and refusal to clean rooms, but lacked sufficient evidence to substantiate any claims.
    • § 87465(a)(4)
    01 Mar 2023
    Found that COVID-19 precautions were in place, including screening of visitors and staff, temperature checks, masking, and isolation/testing when needed, and that it could not be determined whether the resident contracted COVID at the site, in the hospital, or elsewhere. Found that a refund matter involved offering a partial refund of a large admission fee and a smaller customer service credit, that refund of rent for the 30-day period depended on a 30-day written notice, that delays in obtaining prescribed medication occurred due to a doctor-pharmacy issue, and that the resident wore the same clothes for several days.
    01 Mar 2023
    Confirmed that certain allegations were unfounded, while others were unsubstantiated, during an inspection at the facility.
    07 Dec 2022
    Found the allegation valid because several requested documents were not provided to the POA/Representative, including the resident appraisal, personal rights, personal property and valuables, unusual incident reports, and centrally stored medication logs.
    07 Dec 2022
    Confirmed that several requested documents were not provided by the facility to the POA/Representative, resulting in a substantiated allegation of non-compliance.
    • § 87507(f)
    09 Nov 2022
    Found that a medication box labeled for another resident led to the wrong person receiving a prescription, that a check for automatic payments was briefly misplaced and later found, and that the shower curtain was provided by the family and did not violate rules; the allegation that staff forced a resident to take medications was unfounded.
    09 Nov 2022
    Confirmed that a medication error occurred when medicine intended for one resident was given to another due to a mix-up with room numbers, though no regulatory violation was found concerning the misplaced check and the shower curtain misunderstanding.
    • § 87465(a)(4)
    • § 87211(a)(1)
    15 Aug 2022
    Identified that a staff member acted inappropriately toward residents by sniffing the crotch of undergarments to determine if a change was needed and by not wearing gloves during incontinence care. Found that these incidents were not reported to appropriate agencies.
    • §
    18 Aug 2022
    Found that an immediate exclusion was delivered to a staff member who cannot be present in or work with residents of any Department-licensed facility. The executive director read the exclusion to the staff member, who then left the location, and an exit interview was conducted.
    18 Aug 2022
    LPAs visited the facility unannounced to deliver an immediate exclusion for a staff member, which was then delivered by the Executive Director.
    • § 87468.2(a)(19)
    15 Aug 2022
    Found that the allegation that a male staff member inappropriately touched female residents by reaching into their undergarments to check for wetness and by smelling near their crotch area was supported by interviews and documentation.
    15 Aug 2022
    Investigated inappropriate conduct of staff with residents, including failure to wear gloves and improper behavior during care; identified failure to report these incidents to the appropriate agencies.
    • § 87465(a)(4)
    20 Jul 2022
    Found overall compliance with infection control during an unannounced visit. Pre-screening for COVID symptoms had been completed, the site had ample food and PPE, was clean and well-maintained, and residents participated in activities.
    20 Jul 2022
    - Identified good supply of food, PPE, and COVID tests - Facility in compliance with Infection Control Domain of CARES Tool
    • § 874681(a)(3)
    11 Jul 2022
    Found the allegation that a resident was accepted without a proper assessment. Found that a refund and moving expenses were in process for the resident, and a subsequent assessment found a prohibited condition and two restricted conditions needing ongoing assistance that could not be met.
    11 Jul 2022
    Confirmed that the allegation regarding the improper assessment of a resident was substantiated.
    20 Jun 2022
    Found that on 6/13/2022 a resident alleged a staff member grabbed the resident's arm in a rough manner, leaving bruising; the staff member admitted the grabbing and was terminated by the staffing agency and will not return to work at the location. Reports were filed with state and local authorities and the resident's POA was notified; no deficiencies cited.
    20 Jun 2022
    Investigated an allegation of staff mistreatment towards a resident, resulting in appropriate actions taken by the facility. No deficiencies found during the visit.
    • § 87456(a)(2)
    15 Apr 2022
    Found no evidence that a staff member was rude to residents, despite reports of friction among staff. The staff member is no longer employed, and the allegation did not amount to abuse.
    15 Apr 2022
    Found that an unannounced LPA visit occurred on 4/15/2022 at 11:00 a.m., with COVID symptom screening, hand sanitizer use, and a surgical mask worn. Found that the provider repaid the responsible party per the admission agreement, and the allegation that the resident was overcharged is unfounded.
    15 Apr 2022
    Investigated the site’s handling of medications and resident safety; found no written proof that temporary agency staff had medication training, making the allegation of untrained staff passing meds unproven. Found that the two alleged elopements were not actual elopements because staff stayed with residents and guided them back inside, and that injuries and medication issues could not be definitively proven due to lack of evidence.
    15 Apr 2022
    Determined no overcharging occurred after reviewing payment records and conducting interviews, with appropriate repayment given per the contract.
    29 Jun 2021
    Found no health, safety, or personal rights violations during an unannounced visit. Infection control measures were in place and the site was in substantial compliance.
    29 Jun 2021
    Confirmed no violations.
    18 May 2021
    Identified rounds were conducted between 2–3 a.m. and again 5–6 a.m.; during the second round, around 5:30 a.m., a caregiver heard a call for help and found the resident on the bathroom floor. Found that 911 was dialed and the resident's responsible party and primary physician were notified, and no deficiencies were cited.
    18 May 2021
    Investigated an incident where a resident sustained a fracture from an un-witnessed fall. Staff responded appropriately by calling 911 and notifying the resident's responsible party and primary physician.
    06 May 2021
    Found that the facility increased the resident's personal service rate without informing the DPOA, and there was an eight-day lapse in communications with the DPOA, in violation of the admission agreement. Found also that the reappraisal procedure was performed correctly, and the allegation that it was not followed was unfounded.
    06 May 2021
    Confirmed facility failed to discuss cost increase with resident's representative but determined facility correctly followed reappraisal procedures.
    • § 87411(d)(4)
    18 Feb 2021
    Investigated a complaint about PRN medications being given without prior physician authorization as required; found the PRN authorization requirements were not followed.
    • § 87465(d)(1)
    18 Feb 2021
    Investigated a COVID-19 precautions-related allegation and found it unfounded after interviews and review of documentation.
    18 Feb 2021
    Found the allegation to be unfounded following interviews and document review.
    05 Feb 2020
    Confirmed allegations of showering needs not being met could not be proven. However, medication oversupply and fall incident due to pendant removal were found to be false.
    12 Dec 2019
    Confirmed a death report regarding a resident's suicide and conducted interviews and document reviews during the inspection.
    23 Oct 2019
    Reviewed complaint findings and interviews with staff and witnesses determined that allegations regarding a resident's potential eviction due to a recent diagnosis were unfounded.
    • § 87507(f)

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