Heartland Manor is a licensed Residential Care Elderly facility located in Banning, California, dedicated to providing supportive care for seniors in a comfortable and homelike environment. This type of care setting is specially designed to assist elderly residents who may not require the intensive medical services of a nursing home but still benefit from help with daily living activities. The staff at Heartland Manor focus on fostering an atmosphere where residents can feel safe, valued, and part of a community, prioritizing each person's dignity and individual needs.
Residents at Heartland Manor can expect a variety of services aimed at enhancing quality of life while supporting independence as much as possible. The care team assists with personal care tasks such as bathing, dressing, medication management, and mobility, ensuring each resident's routine is tailored to individual preferences and requirements. Heartland Manor also emphasizes the importance of socialization and well-being through thoughtfully arranged daily activities and communal dining experiences, bringing residents together to engage with one another and build meaningful connections.
While Heartland Manor does not accept Medicare as payment for care services unless it obtains additional certifications, it is an essential option for families seeking affordable, long-term support for loved ones needing non-acute care. The facility helps bridge the gap between independent living and nursing homes, making it an attractive choice for seniors who value autonomy but recognize the benefit of receiving assistance with everyday tasks. By focusing on the physical, emotional, and social health of each resident, Heartland Manor provides peace of mind for families who want to ensure their loved ones are cared for in a respectful and compassionate environment.
Heartland Manor stands out not only for its commitment to individualized care but also for its role as a supportive resource within the community of Banning. The presence of caring staff and a focus on fostering strong resident relationships contribute to a sense of belonging and purpose for those who choose to make Heartland Manor their home.
People often ask...
April's Country Manor offers competitive pricing, with rates starting at a cost of $4,513 per month.
April's Country Manor offers assisted living.
There are 6 photos of April's Country Manor on Mirador.
The full address for this community is 178 Pendleton Rd, Banning, CA, 92220.
Yes, April's Country Manor offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
28
Inspections
1
Type A Citations
11
Type B Citations
4
Years of reports
24 Jul 2024
24 Jul 2024
Identified unsubstantiated findings for three allegations: staff left a resident on the floor after a fall; staff had a resident sign documents without notifying the resident's POA; and staff raised the resident’s rent without notifying the POA. Conclusions were drawn from record review and interviews.
24 Jul 2024
24 Jul 2024
Investigated allegations that staff left a resident on the floor, had a resident sign documents without notifying the responsible party, and raised rent without notification; all allegations lacked sufficient evidence to confirm or deny occurrences. An exit interview was conducted with the House Manager.
14 Jun 2024
14 Jun 2024
Investigated a complaint through an unannounced follow-up visit, met with the person in charge to discuss the purpose, and collected relevant documents. Concluded with an exit interview to discuss what occurred.
14 Jun 2024
14 Jun 2024
Investigated a complaint regarding the care provided at the residence, met with the house manager, and obtained relevant documents during the visit. Conducted an exit interview to discuss findings.
21 May 2024
21 May 2024
Found the allegation that staff are allowing residents to use a felony drug while in care unsubstantiated.
21 May 2024
21 May 2024
Determined that the allegation of allowing residents to use a felony drug while in care was unsubstantiated after interviews and record review.
19 Apr 2024
19 Apr 2024
Investigated allegation that the administrator did not provide sufficient hours for proper management; found valid based on interviews showing he was not present daily and would be out of town until May 2, 2024.
19 Apr 2024
19 Apr 2024
Confirmed substantiated complaint regarding Administrator's inadequate presence at the facility.
§ 87405(a)
07 Mar 2024
07 Mar 2024
Identified multiple deficiencies related to safety and records, including a torn fence section creating unsafe street access, a missing bathroom door handle, gaps in staff training records (including medication management) and missing tuberculosis results for a resident, and no quarterly emergency drills on file.
07 Mar 2024
07 Mar 2024
Identified deficiencies in the facility's physical environment, staff training, record-keeping, and resident health documentation during the inspection.
§ 87458(b)(1)
§ 1569.695(c)
§ 87705(c)(h)
§ 1569.625(b)(2)
§ 1569.69(a)(4)
§ 87303(a)
§ 1569.885(d)
02 Feb 2024
02 Feb 2024
Identified insufficient evidence to prove the allegation that staff did not ensure a complete Physician's Report before admission. It was completed but contained missing information and was awaiting corrections from the medical program.
02 Feb 2024
02 Feb 2024
Reviewed complaint allegation regarding incomplete Physician's Report for resident admission, found no evidence to support the claim.
03 Jan 2024
03 Jan 2024
Found that staff were not aware of the resident's whereabouts, and records showed the resident could not leave unassisted and was returned by police on two occasions.
03 Jan 2024
03 Jan 2024
Confirmed staff were unaware of a resident leaving the facility unsupervised.
§ 87468.2(4)
12 Oct 2023
12 Oct 2023
Found that the allegation that staff did not provide adequate supervision to a resident was unsubstantiated after observations, record review, and interviews. An exit interview was conducted.
12 Oct 2023
12 Oct 2023
Found during an inspection that allegations of inadequate supervision of a resident were not substantiated.
02 Oct 2023
02 Oct 2023
Identified that staff did not report police calls or police visits related to a resident's suspected drug use to Community Care Licensing.
§ 87211(a)(1)
02 Oct 2023
02 Oct 2023
Investigated specific allegations that staff did not provide a comfortable and safe environment, that residents were told not to smoke, and that residents were harassed. Found these allegations to be unsubstantiated based on observations, interviews with pertinent parties, and record review.
02 Oct 2023
02 Oct 2023
Found no evidence that a resident used methamphetamine or that staff failed to meet residents’ hygiene needs, based on interviews and on-site observations.
02 Oct 2023
02 Oct 2023
Investigated allegations of staff not providing a comfortable and safe environment and not preventing resident harassment, but no evidence found to support the claims. Residents reported feeling safe and comfortable at the facility.
01 Jun 2023
01 Jun 2023
Identified one staff member on site without fingerprint clearance. Interviews indicated the staff member had worked since 05/27/23 and is not associated with this location, and it was unclear whether the required background checks had been completed.
01 Jun 2023
01 Jun 2023
Identified deficiency related to background check clearance for staff member during visit.
§ 87411(g)(1)
09 May 2023
09 May 2023
Found lack of supervision allowed a resident to leave the site unassisted. The resident was later located by authorities and taken to a hospital, and medical records indicate the resident cannot leave unassisted due to their condition.
09 May 2023
09 May 2023
Confirmed lack of supervision resulting in a resident leaving the facility.
§ 87468.2(a)(4)
16 Jun 2022
16 Jun 2022
Found COVID-19 infection-control measures were in place and largely followed, with two staff members not wearing masks. No deficiencies were cited.
16 Jun 2022
16 Jun 2022
Confirmed no COVID-19 cases or exposures, staff observed not wearing masks received advisory note, facility had proper infection control measures, adequate PPE supply and posted guidelines for COVID-19 prevention.
25 Aug 2021
25 Aug 2021
Identified gaps in infection control—insufficient signage, inadequate hand hygiene supplies, and no use of face coverings—with PPE supplies found insufficient; no deficiencies were cited.
25 Aug 2021
25 Aug 2021
Observed infection control measures were satisfactory during the visit, with no deficiencies cited.
