Pricing ranges from
    $7,045 – 9,700/month

    Elegance Berkeley

    2100 San Pablo Ave, Berkeley, CA, 94702
    4.1 · 47 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Great caregivers but poor leadership

    I loved the modern, clean building, excellent food, activities and several truly compassionate caregivers - my mom enjoyed the rehab, music and social programs. Unfortunately chronic management churn and high staff turnover led to poor family communication, staffing shortages (meals late or residents not brought to dining), questionable billing and even missing belongings. CA DSS substantiated eight complaints and after repeated egregious failures I moved my mother out. If you want stable, reliable care think twice - great caregivers, but leadership and consistency are not.

    Pricing

    $7,045+/moStudioAssisted Living
    $9,700+/mo1 BedroomAssisted Living
    $7,150+/moSemi-privateMemory Care
    $9,400+/moSuiteMemory Care

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    Amenities

    Healthcare services

    • 24-hour nursing
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program
    • Physical therapy

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.09 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.0
    • Meals

      3.3
    • Amenities

      4.1
    • Value

      1.8

    Location

    Map showing location of Elegance Berkeley

    About Elegance Berkeley

    Elegance Berkeley sits in the Poet's Corner neighborhood, where you'll find a boutique senior living community with a mid-century modern look using natural wood and stone, and even a green living wall, and you can spot several common areas, like a coffee shop, art lab, computer room, library, and listening lounge, as well as a dining area called The Hive and several outdoor spaces with gardens, walking paths, and an aquatic center for swimming. Licensed under State License 019201143 and designed by brothers from Berkeley with lifelong roots here, the community offers independent living, assisted living, and memory support, so people can pick what fits best depending on care needs, and apartments come in studio, one-bedroom, and companion suites, each with climate controls, high ceilings, private bathrooms, kitchenettes, Wifi, and closet space. Everyone gets weekly housekeeping and laundry, and there's help with personal care like bathing, dressing, grooming, feeding, medication management, and specialized memory care for those with Alzheimer's or dementia, where environments and therapies aim to reduce confusion and wandering, plus 24/7 caregivers, a licensed nurse on-call, security, emergency alert systems in each apartment, and controlled building access to help keep people safe.

    Staff at Elegance Berkeley receive training in mobility, behavior management, medication, diabetes, skin care, safety, first aid, and a good deal more, and there are therapy options right on site, including massage, holistic, sensory, physical, and pet therapy, and residents can use a fitness center, therapy suite, wellness room, exercise bikes, and join exercise classes. Dining is flexible and residents eat chef-prepared meals, with support for special diets, vegetarian, pureed, renal, thickened liquids, low salt, or low fat, and meals happen in various settings: communal dining rooms, outdoor patios, private dining spaces, or even in-room, with snacks and meal delivery available.

    Those who live here can join arts and crafts, music, entertainment, educational workshops, culinary groups, gardening, cultural events, sports, technology classes, intergenerational programs, seasonal parties, and volunteer groups, and there's a full calendar of activities for folks who want to keep busy. The facility sits in a walkable area with easy access to public transport as well as their own bus and car service for trips to medical appointments, shopping, or special outings.

    Amenities like a massage suite, wellness and telehealth suite, outdoor grill, theater, lounge with fireplace, courtyard with equipment, library, salon, and business center give people many places to relax and engage, and guest parking and overnight options are available. This pet-friendly site has maintenance and groundskeeping, mail service, religious services, financial help for Elderlife planning, flexible payment options including private pay, long-term care insurance, and veterans' benefits, and there's a GreenPoint Rated Gold certification showing the builders cared about sustainability. At Elegance Berkeley, staff handle the day-to-day to let residents focus on activities, wellness, and connection, and there's ongoing health checks to adjust personal care plans as needs change, with regular safety and status check-ins and a goal of keeping everyone cared for, included, and safe in a supportive environment.

    People often ask...

    State of California Inspection Reports

    52

    Inspections

    19

    Type A Citations

    25

    Type B Citations

    3

    Years of reports

    08 Jul 2025
    Found the allegation that staff worked while under the influence of alcohol, and the allegation that staff were disrespectful to residents and their families, unsubstantiated.
    11 Jun 2025
    Identified that medications were not consistently administered to residents as needed, including a missed dose and unclear physician communication. Noted wandering and elopement by a resident with insufficient supervision, and unreliable medical communication due to a non-working fax number.
    • § 87303
    • § 87465(d)
    • § 87411
    • § 1569.80
    20 May 2025
    Identified unaddressed deficiencies concerning HVAC oversight, physician notification, and confidentiality of resident records, resulting in civil penalties totaling $3,300 for 05/10/25 through 05/20/25 with ongoing penalties until corrected.
    • § 9058
    02 May 2025
    Identified problems with a resident's thermostat not working properly and an inadequate reassessment of the resident's care needs, based on staff interviews and record reviews.
    • § 87303(b)(3)
    • § 1569.80(b)
    02 May 2025
    Identified an unsafe side-gate lock and an eviction notice that failed to meet required details; advised removal of the lock and rescission of the eviction notice.
    • § 87224(f)
    • § 9058
    • § 87203
    02 May 2025
    Investigated an allegation about a resident's admission and the handling of staff background checks and personnel records, including related emails. Met with site leadership to discuss these items and related correspondence.
    • § 9058
    02 May 2025
    Determined that staff did not keep all resident information confidential.
    • § 87468.2(a)(2)
    28 Mar 2025
    Investigated the allegation that staff did not provide resident medication as requested; found insufficient evidence to support this claim.
    28 Mar 2025
    Found that a resident was left in soiled clothing for hours and staff did not respond promptly. Found that a resident's diarrhea medication was not properly documented or consistently administered in December 2024, with delays in care.
    • § 87465(d)
    • § 87411(a)
    02 Jan 2025
    Found insufficient evidence to support the allegation that staff did not store an adequate amount of milk for residents.
    02 Jan 2025
    Found insufficient evidence to support the allegation that staff did not prevent a resident from harassing another resident. Interviews with residents, staff, and a visitor yielded mixed accounts, and no witnesses confirmed harassment.
    05 Feb 2025
    Identified failure to provide documentation showing residents and their representatives were informed of updated incontinence care plans by the required date. Noted a resident's death was reported late and related records showed gaps.
    • § 87211(a)(1)
    14 Jan 2025
    Found serious care concerns, including residents left in soiled diapers for extended periods and unclean conditions contributing to injury. Found reports of staff sleeping on shift, screaming at residents, eating residents’ food, and restricting residents from watching TV.
    • § 1569.269(a)(10)
    • § 87411(f)
    • § 87411(a)
    12 Dec 2024
    Identified an unusual incident where a resident was locked out, contacted a passerby, and was returned; determined the resident can leave unassisted and will follow up with the primary care physician on 12/13/24, noted that a contracted agency will install a keyless entry pad and front entrance notification system, internal investigations are underway for a staff member and another resident with all required parties notified, and no deficiencies cited.
    20 Nov 2024
    Identified that staff did not ensure residents' rooms were kept safe, clean, and sanitary; did not secure residents' personal belongings; did not maintain residents' records; did not manage residents' medications; and did not dispense medications as prescribed. Other concerns, including laundry services, mail, and dietary care, were not issues.
    • § 87465(a)(4)
    • § 87628(b)(2)
    • § 87303(d)(2)
    • § 87217(b)
    • § 87506(b)(11)
    24 Oct 2024
    Investigated and identified a deficiency for not submitting required proof by the due date after case management involving a resident’s reappraisal and a delayed functional evaluation. Conducted an exit interview with the executive director.
    • § 87705(c)(5)
    24 Oct 2024
    Found UNSUBSTANTIATED for all four allegations: staff did not provide the resident's medications as prescribed; staff did not monitor the resident's blood pressure to ensure it was safe for medications; staff were not adequately trained to meet the resident's needs; and billing the resident for services not rendered.
    16 Sept 2024
    Found that staff did not prevent a resident from eloping. Found that staff did not distribute residents' medications as prescribed.
    16 Sept 2024
    Identified that staff did not administer prescribed medications to a resident on multiple dates. Medication administration records and centrally stored lists were inconsistent and lacked a clear legend to explain each day's entries, making it unclear whether the resident received the prescribed doses.
    • § 87465(d)
    16 Sept 2024
    Identified failures to report blood in urine for a resident on several occasions, no updated physician's report or reappraisal since 2022, and medication errors on the August 2024 sheet and a faxed medication list with staff not reporting or discontinuing medications as ordered. A civil penalty of $250 was assessed for 09/16/24, and deficiencies were cited for not submitting proof of correction by the due date and for repeat violations within 12 months.
    21 Aug 2024
    Investigated the allegation that there was no administrator on the premises and found that an interim administrator was in place after the previous administrator resigned.
    21 Aug 2024
    Identified uncleared adults on the premises.
    16 Sept 2024
    Confirmed deficiencies in care and medication administration during the visit.
    • § 87705(c)(5)
    • § 87211(a)
    11 Sept 2024
    Determined that staff mismanaged a resident's medications. Notices of refusals were sent to the resident's physician, but there were no records of refusals, no documented administration times, and data from a third-party system could not be recovered.
    • § 87506(b)(10)
    11 Sept 2024
    Identified an allegation of a resident’s AWOL/elopement, who left unassisted and was later found and taken to hospital with altered mental status. Noted failure to notify licensing promptly about the incident, with an immediate civil penalty assessed.
    11 Sept 2024
    Identified deficiencies were cited during the visit, including a failure to report a resident's elopement and a staff member's positive COVID test to the appropriate authorities.
    • § 87705(b)(2)
    • § 87211(a)(2)
    03 Sept 2024
    Investigated the allegation of failure to correct a deficiency in medication records; reviewed the medication log and the physician's documentation on file.
    03 Sept 2024
    Identified deficiency during visit, potential penalties mentioned.
    • § 87705(c)(5)
    21 Aug 2024
    Found that the executive director did not have criminal record clearance on file and all seven personnel records were incomplete; a civil penalty of $100 per day was assessed.
    • § 87355(e)
    21 Aug 2024
    Reviewed the allegation that there was no administrator on the premises; determined unsubstantiated after conducting interviews and examining facility documents.
    30 Jul 2024
    Found that the family was not provided with requested resident records after multiple requests in October 2023. Found no evidence of non-compliance with COVID procedures.
    30 Jul 2024
    Identified an elopement on 07/29/24 when the resident left with a dog, was taken to a hospital, and returned the same day, with no deficiencies cited. The resident now resides in memory support, with a new functional evaluation noting wandering, exit-seeking behavior, cognitive impairment, and a terminal illness, and related photos and documentation were added.
    30 Jul 2024
    Confirmed failure to provide requested resident records, but did not find evidence of COVID protocol violations.
    • § 87506(c)(1)
    02 May 2024
    Investigated the allegation that staff did not provide adequate supervision, allowing a resident to elope. Found insufficient evidence to prove the allegation.
    02 May 2024
    Allegation of inadequate supervision resulting in elopement not proven. No citations issued.
    25 Apr 2024
    Investigated allegations that staff failed to meet a resident’s incontinence needs, left the resident in urine-soaked clothing and bedding, and did not adequately supervise a Memory Care resident. Identified additional concerns including rooms not properly maintained, personal belongings missing or damaged, hygiene products removed, and security issues related to Memory Care doors that could allow unsupervised exits.
    25 Apr 2024
    Confirmed multiple instances where staff did not meet residents' needs, maintain cleanliness, safeguard belongings, or provide proper supervision. Staff acknowledged some issues, while others were unsubstantiated due to lack of evidence.
    • § 87625(b)(2)
    • § 87468.1
    • § 87217(b)
    • § 87468.1(a)(12)
    • § 87303(a)
    • § 87468.1(a)(3)
    • § 87705(b)(2)
    28 Mar 2024
    Investigated complaints that staff did not render services as agreed in the admission agreement and that daily activities were not provided. Found that staff were rendering services as agreed and that daily activities were being provided.
    28 Mar 2024
    Identified an unlawful eviction and that staff did not provide the resident’s POA with requested documents; admissions materials showed the Resident Handbook was missing, and communications to the POA did not include the requested documents.
    • § 87507(g)(8)
    • § 87224(f)
    28 Mar 2024
    Allegations about staff services and daily activities were investigated and not proven.
    15 Aug 2023
    Identified four allegations: disrepair causing a power outage that affected appliances; medication not dispensed as prescribed; pest control issues; and a resident left unattended.
    • § 87307(d)(2)
    15 Aug 2023
    Identified that the executive director did not have criminal record clearance on file and was not associated with this site. Found safety measures in good order, including working smoke and carbon monoxide detectors, a serviced fire extinguisher, an updated emergency plan with monthly drills, and adequate supplies of food, PPE, and paper goods.
    15 Aug 2023
    Confirmed deficiency in criminal record clearance for the Executive Director.
    • § 87355(e)
    25 May 2023
    Found no deficiencies after a post-licensing visit. Staff were fingerprint-cleared and associated; there was ample lighting, no bodies of water present, a functioning salon with a pianist performing, and safety equipment including fully functioning fire extinguishers and smoke/CO detectors, plus an on-site medical station with first-aid supplies, an emergency disaster plan on file, and a comfortable temperature.
    25 May 2023
    Confirmed no deficiencies during the inspection.
    05 Dec 2022
    Found a resident from another facility living there; attempted to visit but the resident was out with family; supplies were adequate and staffing stable; no immediate health or safety concerns.
    05 Dec 2022
    Visited resident from another facility, supplies and staffing sufficient, no immediate concerns identified.
    22 Aug 2022
    Completed Component III with executive leadership, discussed COVID-19 infection control, the importance of informational calls, updated guidelines, and printing provider information notices for clients, authorized representatives, and staff, and conducted an exit interview.
    22 Aug 2022
    Found the site not yet ready to be licensed, with water temperature outside the required 105–120 degrees and staff not yet affiliated with the facility.
    22 Aug 2022
    Discussed COVID-19 infection control requirements and updated guidelines during Pre-licensing inspection.
    17 Feb 2022
    Confirmed understanding of licensing requirements, resident populations, staff qualifications and responsibilities, program policies, grievances and community resources, physical plant and food service, and required documents; COMP II completed.
    17 Feb 2022
    Confirmed understanding of facility operations, staff qualifications, program policies, grievances, physical plant, and application requirements during COMP II.

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