Pricing ranges from
    $5,057 – 6,068/month

    Joy Senior Center

    6400 Brentwood Blvd, Brentwood, CA, 94513
    4.5 · 28 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Caring staff but unsafe conditions

    I had a deeply mixed experience. The caregivers were often kind, patient and communicative, the home felt cozy with good food, activities and frequent updates-staff genuinely seemed to care. But there were serious problems: severe understaffing, unsanitary conditions, safety lapses (front door unsecured, missing clothes, a resident walked out), and I was alarmed by reports/instances of caregiver assault and state violations; the owner often felt more focused on money than residents. After moving my mom, she improved noticeably - I cannot recommend placing a loved one here.

    Pricing

    $5,057+/moSemi-privateAssisted Living
    $6,068+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.46 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Joy Senior Center

    About Joy Senior Center

    Joy Senior Center in Brentwood, California, offers a home-like place for seniors aged 60 and older, providing assisted living, memory care, independent living, in-home care, and hospice care, all on a smaller 18-bed property, which makes for a close-knit, family-like atmosphere where everyone tends to know each other and long-term staff, some there since 2016, give steady care. The center pays careful attention to safety, keeping up with COVID-19 safety steps like having everyone fully vaccinated, doing onsite testing, mandating masks, and screening visitors. You'll find daily activity programs there, where folks join in on exercises, outings around the neighborhood, movie nights, and family events, and birthdays and holidays get celebrated to help people stay engaged and active. Caregivers are there 24 hours a day, providing support with daily routines, like helping with medications, bathing, dressing, toileting, and even incontinence care, but still encouraging people to do what they can on their own. Memory care is available for residents with dementia, and care plans get made with input from residents' families, medical professionals, and doctors, to make sure everyone gets the right level of help. There's an on-site property manager, and doctors or nurses drop by if needed, while private or shared rooms-each fully furnished and fitted with call buttons and cable TV-get tailored to fit what the resident prefers. Meals are cooked with wholesome ingredients and served at a single dining table to help everyone feel like part of a family. Outdoors, there's a garden and walking paths, and the grounds offer spots to relax. The center is licensed by the California Department of Social Services, even takes part in the Assisted Living Waiver (ALW) program to help residents with rent, and has features like scheduled transportation, parking, wheelchair accessible showers, and laundry service to make things easier. Reviews average 3.7 stars out of 5, scoring high on staff, cleanliness, care, and facilities, and resident council meetings get held to gather feedback from both residents and their families. The center puts focus on dignity, safety, and personal comfort, and has a strong sense of community with most services and care types covered. Seniors come from Brentwood, surrounding towns like Walnut Creek, Antioch, and Concord, and around Northern California, and can sometimes visit home if their doctor agrees. Activity programs, social events, and knowledge empowerment for families all help residents keep a good quality of life, while the center follows regular review processes and gathers feedback for steady improvement, aiming to serve seniors with respect, steady care, and a dependable environment.

    People often ask...

    State of California Inspection Reports

    37

    Inspections

    11

    Type A Citations

    17

    Type B Citations

    3

    Years of reports

    05 Aug 2025
    Identified that unannounced visitors for a resident were advised to contact the resident’s daughter to be accompanied during the visit, per the daughter’s instruction and a physician’s note. Interviewed staff and the daughter; no deficiencies were found, and the LPA may return at a later date.
    • § 9058
    22 Jul 2025
    Found no evidence that staff neglected to turn the resident as needed; the resident was repositioned every two hours and received home health care. Found no evidence that the resident developed a pressure injury due to neglect while in care.
    23 Apr 2025
    Identified that one resident did not have a home health care plan during a health and safety check, with no other immediate health or safety concerns observed.
    • § 87623(b)
    • § 9058
    15 Apr 2025
    Found that a resident sustained a displaced fracture of the left wrist while in care, with staff failing to provide adequate supervision after three falls (two unwitnessed at night and one in the day) and lacking documented fall precautions. Imposed an immediate civil penalty of $500 and concluded that the diapering and showering allegations were not proven.
    • § 87468.2(a)(4)
    06 Mar 2025
    Identified deficiencies included a non-working hand-washing faucet in the residents’ shared bathroom, passageways blocked by two walkers, three wheelchairs, and a Hoyer Lift, S2 lacking criminal clearance, and S3 not associated with the home; updated required documents were requested.
    • § 87355(e)(2)
    • § 87303(e)(6)
    • § 87307(d)(6)
    • § 87355(e)(1)
    06 Nov 2024
    Identified deficiencies after a resident left without staff noticing and was later transported by ambulance following a witness report of a fall. Collected and reviewed the staff member's statement, the resident's medical report, unusual incident reports, rosters, and related documentation.
    06 Nov 2024
    Found that a resident could not speak and appeared distressed, prompting staff to call 911 and have the resident transported to a hospital. There the resident was diagnosed with congestive heart failure and low blood pressure, and was placed on oxygen with a feeding tube; no deficiencies were issued.
    22 Oct 2024
    Found that a resident fell from the edge of a bed while being helped to sit, was transported to the hospital for evaluation, and returned to the home the same day. A staff member who witnessed the fall called for medical assistance.
    21 Aug 2024
    Identified an un-witnessed bathroom fall that resulted in a rib fracture; the resident later reported pain and used a call button for help. Collected medical documents, including a physician's report and an after-visit summary, and noted the resident can transfer and perform ADLs with assistance.
    21 Aug 2024
    Found a resident had a scratch on the buttocks, likely from scratching, with long fingernails observed. Found the resident has been hospitalized since August 9, 2024, and this hospitalization had not been reported to the licensing agency.
    21 Aug 2024
    Identified wounds on a resident's buttocks and discovered a failure to report the resident's hospital admission.
    • § 87211(a)(1)
    31 May 2024
    Identified that the back emergency exit pathway was blocked by two bedframes.
    31 May 2024
    Identified the accusation document provided to the site and observed a posted notice about the allegation. Confirmed all fourteen residents received written notice and that notices were sent to residents or their responsible parties; exit interview conducted.
    31 May 2024
    LPAs identified a blocked emergency exit pathway during their inspection.
    • § 87307(d)(6)
    28 May 2024
    Determined that the allegation of inappropriate touching toward a resident by a staff member was unsubstantiated.
    28 May 2024
    Investigated an allegation of inappropriate touching of a resident by a staff member and found no witnesses or physical evidence; the allegation remains unsubstantiated due to inconsistent statements and lack of proof.
    23 May 2024
    Found 7 staff and 15 residents during a health and safety check; observed safe conditions with no health/safety concerns and no deficiencies cited.
    23 May 2024
    Confirmed no health and safety concerns during the inspection.
    29 Mar 2024
    Identified multiple safety and sanitation deficiencies, including missing non-slip mats in three shared bathrooms, hallway obstruction by walkers, wheelchairs, and a Hoyer lift, beds without mattress pads, insufficient food supplies, a dirty refrigerator, garbage in a grocery basket, wooden planks blocking a walkway, a washer and dryer obstructing an exit, an unlocked medicine cabinet, and inaccurate medication records. Six residents' records and six staff records were reviewed, and several administrative documents were requested.
    29 Mar 2024
    Identified deficiencies in safety and sanitation practices during an inspection.
    • § 87465(d)(3)
    • § 87303(a)
    • § 87303(e)(5)
    • § 87307(3)(c)
    • § 87465(h)(2)
    • § 87307(a)(2)
    • § 87307(d)(6)
    • § 87555(b)(26)
    21 Aug 2023
    Identified that a resident’s funds were financially abused by a staff member who closed the resident’s old accounts, moved funds to new accounts, and used the resident’s debit card for unauthorized purchases totaling $31,727.10. Found no safeguards for residents’ funds, improper check writing by staff, and a rent increase implemented without the required 60-day notice.
    • § 87468.2(a)(8)
    • § 87205(a)
    • § 1569.312(d)
    • § 1569.655(a)
    • § 87405(d)(3)
    21 Aug 2023
    Found that a staff member closed the resident’s old bank accounts and opened new ones in the staff member’s name, then used the resident’s debit card to make unauthorized purchases totaling $31,727.10. The resident was described as having dementia and being non-ambulatory, requiring assistance to manage cash resources.
    21 Aug 2023
    Unauthorized purchases were made using a resident's debit card by a staff member, totaling over $31,000.
    • § 87217(b)
    01 Aug 2023
    Identified the allegation that a staff member misappropriated a resident's cash resources. Delivered an immediate exclusion order to the licensee's designated caregiver today, and it will be sent to the staff member by certified mail.
    01 Aug 2023
    Identified misappropriation of cash resources by a staff member. Order for Immediate Exclusion Letter issued.
    21 Jul 2023
    Identified an incomplete first aid kit as the primary issue from an unannounced visit following a Priority 2 complaint. Noted interior temperature of 77.6°F, hot water at 118°F, adequate food supplies, medications locked, detectors functioning, and a fire extinguisher last serviced in 2022.
    21 Jul 2023
    Found deficiencies in health and safety measures during an inspection conducted due to a Priority 2 complaint.
    • § 87465(a)(9)
    03 Apr 2023
    Determined that the allegations—questionable death; lack of supervision resulting in an unwitnessed hip fracture; serving low-quality food; lack of planned activities; insufficient care; and wheelchair in disrepair—were not proven.
    03 Apr 2023
    Reviewed allegations, including questionable death, lack of supervision leading to injury, low-quality food, insufficient activities, inadequate care, and wheelchair disrepair. Determined insufficient evidence to prove these claims.
    28 Mar 2023
    Identified deficiencies included a staff member's fingerprint clearance not linked to this site. Two residents did not have updated needs and services plans or current care plan documents.
    28 Mar 2023
    Identified deficiencies were found during the inspection, including issues with missing documentation for residents and staff.
    • § 87608(a)
    • § 87355(e)(3)
    • § 87463(c)
    09 Dec 2022
    Investigated an allegation that a former staff member married a current resident. Interviewed staff, requested records, and planned further interviews and document reviews to continue assessing the case.
    09 Dec 2022
    Found insufficient information regarding an allegation of a former staff member marrying a current resident during the inspection visit. Further interviews and document reviews will be conducted.
    01 Aug 2022
    Found no immediate health or safety concerns after a health and safety check conducted on 8/1/2022 at 2:10 PM; smoke and carbon monoxide detectors were in place, water temperature was 120 degrees, food supplies were adequate, and the site was kept at a comfortable temperature. Observed residents in the living areas and bedrooms.
    01 Aug 2022
    Confirmed no health or safety concerns found during check. Residents observed in common areas and bedrooms. No deficiencies cited.
    15 Jun 2022
    Reviewed four allegations about care: staff left a resident in soiled diapers for an extended period resulting in pressure injuries; staff did not meet a resident's hygiene needs; staff did not notice changes in a resident's health; and staff did not meet dietary needs. Found no evidence to support these claims.
    15 Jun 2022
    Did not find evidence of neglect in the handling of resident hygiene, dietary needs, or health decline. Residents were found to be content with the care received at the facility.

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