Mirador estimate
    $2,500/month

    Evergreen Retirement Residence

    225 Evergreen St, Burbank, CA, 91505
    4.1 · 48 reviews
    • Independent living
    • Assisted living

    Pricing

    $2,500+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.06 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.1
    • Meals

      3.9
    • Building

      4.2
    • Value

      3.8

    Location

    Map showing location of Evergreen Retirement Residence

    About Evergreen Retirement Residence

    Evergreen Retirement Residence sits in a quiet part of Burbank, California, and serves seniors over 55 with more than 35 years of experience in senior care, which means folks moving in usually find both familiar faces and a warm, steady atmosphere where people get to know each other over time and settle in pretty easily, and the three-story building holds both independent living and assisted living options, as well as tailored memory care and nursing home services, so residents can stay in one place even as needs change, and the staff do a good job of supporting people who like to stay active with activities, special events, programs, outings, and transportation to local spots, so there's a lot to do, like movie nights and crafts or even outings to museums and farmers markets. The building's studios and other residences are made with safety and mobility in mind, so the rooms have things like an emergency call system, full tubs, and regular check-ins, and residents can bring their pets if they want. There are nutritious meals planned by dietitians and prepared by on-site chefs every day, and there's a menu for people to look at along with help for special diets when needed, plus room service for those who find it hard to get out. Evergreen allows for both communal daily dining and a private dining room for special get-togethers, and there's laundry every week, fresh towels, and regular housekeeping so things stay clean. People living here use lots of amenities like a beauty salon, a library, a TV lounge, a billiards lounge, an outdoor patio garden, and free Wi-Fi, and can also get to religious services whether they're on-site or off, including visits from a chaplain and a rabbi as well as Jewish services. Residents manage their own independence as much as possible, with care plans built with their participation, and can get help for daily tasks like bathing, dressing, and moving around when it gets harder to do those things alone. Health services run from medication help to on-site podiatry, optician, and dental care, plus monthly doctor visits, hospice, LVN health monitoring, and even respite care, so when things do change with health, people can stay put. Events follow the seasons with celebrations during holidays like Easter, Hanukkah, and Memorial Day, and friends or families are welcome to join those times. Transportation for outings and appointments is available, along with parking for residents and guests, and the 24-hour staff keep an eye on safety with video monitoring and a monitored call bell in each room. Evergreen offers both in-person tours and a virtual tour on their website, and they provide straightforward resources about prices, reviews, and common questions, along with a newsletter and a calendar of events so people always know what's happening around the community.

    People often ask...

    State of California Inspection Reports

    34

    Inspections

    8

    Type A Citations

    9

    Type B Citations

    6

    Years of reports

    04 Sept 2024
    Confirmed an allegation following an investigation involving interviews and medical record reviews, leading to an update of documentation errors.
    • § 87463(a)(3)
    12 Jun 2024
    Inspection found no deficiencies in the facility's physical plant, resident and staff records, and emergency disaster plan. Residents were interviewed using a questionnaire and files were reviewed for compliance with licensing forms.
    17 May 2024
    Interviews and records revealed that staff appropriately sought medical services for residents in need and did not force residents to accept emergency transport to the hospital, leading to the conclusion that the allegations were unsubstantiated.
    17 May 2024
    Confirmed insufficient information to support allegations of inadequate food service, delayed response to call buttons, and theft of residents' belongings during the visit.
    17 May 2024
    Reviewed allegation of resident's missing jewelry box, conducted interviews with staff and residents, reviewed documentation, and found no evidence to support the allegation. No health or safety hazards identified during the visit.
    15 Mar 2024
    Investigated an allegation of a resident stealing another resident's belongings and determined there was insufficient evidence to support this claim, as residents are provided keys to secure their own rooms and no substantial issues were reported by other residents.
    09 Mar 2024
    Investigated multiple allegations, including falls, medication errors, and theft, but did not find enough evidence to substantiate any of the claims.
    • § 87465(g)
    • § 87455(c)(3)
    • § 87463(a)(3)
    06 Mar 2024
    Confirmed that allegations of inappropriate assistance, bed bug infestation, and verbal harassment by staff were unsubstantiated based on observation, interviews, and document reviews.
    06 Mar 2024
    Found insufficient evidence to support the allegation of medication not being dispensed as prescribed. No health and safety hazards observed.
    01 Mar 2024
    Found insufficient evidence to support allegations of medication mishandling, untrained staff assisting with medication, delayed resident care due to lack of staff, and staff using marijuana at the facility.
    31 Jan 2024
    Investigated an allegation that staff served residents food of poor quality; determined there was insufficient evidence to verify the claim.
    06 Nov 2023
    Found no evidence of resident financial abuse or theft of personal belongings by staff during the visit.
    04 Oct 2023
    Confirmed presence of rodents based on observations and interviews. Cockroach allegation deemed unsubstantiated due to lack of evidence.
    • § 87303(a)
    • § 80076(a)(17)
    03 Oct 2023
    Interviews conducted with residents to gather additional information related to a complaint.
    31 Jul 2023
    Allegations regarding residents' toileting and hair care needs were investigated by an Licensing Program Analyst, but there was not enough evidence to prove the allegations.
    24 Apr 2023
    Reviewed allegation of neglect of grooming needs for a resident but no evidence was found to support the claim.
    28 Mar 2023
    Investigated claims about staff not cleaning residents' rooms and not meeting residents' care needs; found both allegations unsubstantiated based on observations, interviews, and document reviews.
    16 Feb 2023
    Confirmed a health and safety risk due to a resident ingesting a hazardous chemical, putting other residents at risk.
    • § 87309(a)
    01 Feb 2023
    Investigated an allegation of stolen money from a resident but found it unreported and lacking evidence; the resident couldn't recall details, and no theft reports were made during the relevant time frame.
    29 Sept 2022
    Investigated allegations that residents' dietary needs and room temperatures were not adequately addressed, finding insufficient evidence to confirm either complaint.
    16 Jun 2022
    Investigated staff not meeting the residents' needs, inadequate food service, and lack of activities; all allegations unsubstantiated.
    09 Jun 2022
    Identified deficiencies in infection control practices and maintenance issues during an unannounced inspection. Residents observed not consistently wearing masks in common areas.
    • § 87465(h)(2)
    • § 87468.1(a)(2)
    • § 87307(d)(6)
    • § 87303(e)(6)
    • § 87303(a)
    08 Dec 2021
    Reviewed allegations of unmet resident needs, inadequate food service, and lack of activities, concluded insufficient evidence to verify claims.
    12 Oct 2021
    Found allegation of insufficient staffing at the facility to be unsubstantiated after interviews with residents and staff, observation of staffing levels, and review of records.
    06 Oct 2021
    Investigated the allegation that staff failed to provide adequate food service to residents; found to be unsubstantiated due to lack of evidence, despite some residents expressing concerns about food taste.
    01 Oct 2021
    Interviews and documents reviewed did not support the allegation of insufficient staffing or lack of scheduled activities prior to the pandemic.
    24 Sept 2021
    Confirmed staffing issues due to pandemic, residents' needs met.
    01 Jun 2021
    Identified deficiencies in infection control practices, medication administration, and staff compliance during an unannounced visit.
    • § 87468.1(a)(2)
    • § 87465(c)(1)
    23 Apr 2021
    Confirmed that resident's personal property was not safeguarded, leading to missing items and a discrepancy in the facility's theft and loss policy.
    • § 87218(a)(3)
    14 Sept 2020
    Reviewed findings indicated staffing levels were sufficient, communication with authorized representatives was mostly timely and appropriate, and rate increase notifications were provided as required.
    09 Jul 2020
    Confirmed failure to administer prescribed medication resulted in hospitalization, but unsubstantiated claim regarding food quality.
    08 Nov 2019
    Confirmed that restrooms were not accessible to residents.
    • § 87468.1(a)(1)
    08 Nov 2019
    Observed conversion of restrooms into storage rooms during inspection.
    • §
    23 Oct 2019
    Investigated allegation regarding restroom accessibility across multiple floors. Findings did not conclusively support the claim.
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