Ponté Palmero sits on a 23-acre campus in the foothills of El Dorado County, offering seniors a choice of independent living, assisted living, and memory care services in a quiet, landscaped setting with cottage homes and apartments that are easy to get around in, and there are plenty of walking paths and green spaces, too, so if you enjoy getting outdoors, that's a good fit. There are 233 units, all with full kitchens, granite countertops, private patios, attached garages, and in-home washers and dryers, with air conditioning, cable, utilities, trash, and weekly housekeeping included, and the community is smoke-free and pet-friendly, with an on-site dog walker to help with your animal if you need it.
The main clubhouse has a restaurant-style dining room where chefs prepare meals from scratch, and you can get gluten-free, vegetarian, pureed, and heart-healthy foods, plus tray service in your room if you need it, and there's also a bistro for casual dining and covered outside seating. Residents get three meals a day, and the kitchen accommodates most dietary needs, so folks with restrictions aren't left out, and there's a full-service beauty salon, library, outdoor grilling stations, fitness center, and even a warm-water spa and pool, so there are plenty of choices for relaxation and wellness. Wellness programs include yoga, fitness classes, walking groups, and a trainer, and there are regular activities such as arts and crafts, bunco, bridge, socials, movies, and family counseling, as well as group trips to the opera, baseball games, local casinos, shopping, and even tours around Apple Mountain and Gold Country.
The community focuses on safety, with a fully gated, electronically controlled entrance, video surveillance, security patrols, emergency pendants, and 24-hour staff, including Med-Techs, RNs, caregivers, and therapists licensed for skilled nursing and physical, occupational, and speech therapies all on-site, which makes it easier for residents to get help when they need it. Memory care has its own secure area with a Hoyer lift and 12 hours of planned activities each day, including music and pet therapy, helping to keep residents with dementia or Alzheimer's safe and engaged, and there's one-on-one care for bathing, transfers, medication reminders, and meals, too.
People get help with daily living, such as bathing, grooming, dressing, toileting, mobility, and even medication management, and assisted living plans are personalized for each person, so folks get just the support they actually need. Housekeeping, laundry, landscaping, and maintenance are all included, letting residents focus on hobbies, social events, or just relaxing, and there are many common areas for activities, religious gatherings, or just spending time with neighbors.
Ponté Palmero takes COVID-19 precautions seriously, following CDC guidelines, and helps residents stay safe and as independent as possible. There are on-site therapy care and even hospice services as needs change over time, which lets people stay in their homes longer with a familiar care team. The campus has solar power, and the design tries to make life simple and pleasant while still supporting people as they age. Shopping, groceries, and Marshall Medical are close by, and transportation and shuttle services are regular, with outings and doctor visits arranged as needed.
The apartments are well-appointed, with little touches like curtains or blinds already in place. Regular housekeeping, laundry, and trash services are included so residents don't have to handle chores, but privacy and freedom are respected. The environment tries to be warm and welcoming, fostering social connections and offering a range of clubs and group events that fit different interests, and everything from a putting green and billiards to TED talks and wine club is on site. Ponté Palmero has received recognition as one of the best choices for assisted living in the area by Assisted Living Magazine, but the focus always stays on caring for residents and helping them live as comfortably and independently as possible.
People often ask...
Ponté Palmero offers competitive pricing, with rates starting at a cost of $5,900 per month.
Ponté Palmero offers independent living, assisted living, and memory care.
There are 39 photos of Ponté Palmero on Mirador.
Yes, Ponté Palmero allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3081 Ponte Morino Dr, Cameron Park, CA, 95682.
Yes, Ponté Palmero offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
50
Inspections
5
Type A Citations
1
Type B Citations
6
Years of reports
10 Jun 2025
10 Jun 2025
Identified issues including delays in timely medical care, inadequate observation of residents, four serious resident injuries, and one death; a non-compliance conference was held with the licensee and management.
09 Jun 2025
09 Jun 2025
Identified that the allegation of staff sexually abusing residents could not be proven due to inconsistent statements and lack of corroborating evidence. Found there was adequate staffing to meet residents' needs based on interviews with staff and residents and record reviews.
08 Apr 2025
08 Apr 2025
Identified neglect and lack of care and supervision resulting in multiple residents experiencing serious falls and delays in medical attention.
19 Mar 2025
19 Mar 2025
Investigated allegations found no evidence that staff negligence or lack of supervision caused a resident to fall. Investigated the resident’s death found no information supporting overmedication by staff, and the death certificate lists Alzheimer's disease as the cause.
19 Mar 2025
19 Mar 2025
Found three allegations unfounded: that residents were not kept clean, that food service was inadequate, and that residents were not treated with respect.
19 Mar 2025
19 Mar 2025
Found no evidence that medications were not provided as prescribed; records show all medications were administered per orders and staff and residents reported no concerns.
Found that hygiene, dressing, room cleanliness, and laundry needs were met; interviews and observations indicated care was appropriate and conditions were clean.
05 Feb 2025
05 Feb 2025
Found no health or safety violations after reviewing ten resident files and ten staff files; all paperwork and training were complete, water temperatures were within the required range, and LIC 500, LIC610E, and current liability insurance were requested to be sent by the end of the month.
01 Oct 2024
01 Oct 2024
Found the allegation about hygiene, cleanliness, and first aid/wound care to be unsubstantiated. Interviews with residents and staff and on-site observations showed needs were met, correct bandages were used, and there were no issues with cleanliness or wound care.
17 Sept 2024
17 Sept 2024
Found that the allegation that staff neglected a resident, causing hospitalization, and that a resident was left unattended were UNSUBSTANTIATED; the claims that the emergency pendant did not operate, that the radio did not operate, and that hygiene needs were unmet were UNFOUNDED. Found that the resident could independently bathe, dress, eat, toilet, manage cash, administer and store medications, and transfer, required no extra checks beyond standard three daily checks, and had no falls or injuries prior to hospitalization.
13 Sept 2024
13 Sept 2024
Confirmed immediate exclusion effective 09/13/2024 from all licensed residences, prohibiting the employee from working, living in, or contacting clients. Prohibited from being physically present at any licensed site.
13 Sept 2024
13 Sept 2024
Confirmed an immediate exclusion order was issued requiring removal of S1 from contact with clients and prohibiting S1 from being present in the facility.
06 Feb 2024
06 Feb 2024
Found all resident files contained the required paperwork and all staff files contained the required paperwork and training; no health or safety violations observed in areas toured and water temperatures were within the required range. Requested copies of LIC 500, LIC610E, and current liability insurance be sent to the Department by the end of the month; exit interview conducted.
06 Feb 2024
06 Feb 2024
Reviewed resident and staff files, ensuring all required paperwork and training were up to date, and observed no health or safety violations during the facility tour. Requested documentation to be submitted to the Department by the end of the month.
04 Jan 2024
04 Jan 2024
Found that residents’ hygiene needs were met and nails were cared for by families, a salon, or hospice as appropriate, with memory care staff cleaning nails as needed, and the nail care allegation was unsubstantiated.
04 Jan 2024
04 Jan 2024
Found that residents’ hygiene needs were met according to their plans, and the allegation that memory care staff do not cut residents' nails was unsubstantiated, with nail care primarily provided by families, salons, hospice, or as needed by staff.
30 Oct 2023
30 Oct 2023
Found no evidence of medication mismanagement; medications were administered and logged correctly. Found no neglect or unsafe environment, and no inappropriate transport of a deceased resident; only a mortician transports the deceased, with staff assistance only when asked.
30 Oct 2023
30 Oct 2023
Determined that staff did not mismanage medications, neglect residents, inappropriately transported a deceased resident, or fail to provide a safe environment, based on interviews and documentation review.
§ 9058
11 Oct 2023
11 Oct 2023
Found that the allegation that a resident was injured by another resident was unfounded. Found that the allegation that staff did not provide a written incident report within 7 days to the resident’s responsible party was unfounded, and that the allegation that staff did not assist with incontinence needs was unfounded.
11 Oct 2023
11 Oct 2023
Determined that the resident was injured accidentally by another resident's wheelchair and that staff properly notified responsible parties and the Department; also confirmed staff regularly assist residents with incontinence needs.
08 Mar 2023
08 Mar 2023
Found that staff quarantined residents who tested positive for COVID-19 and followed infection-control practices, including designated areas and PPE; the allegation that staff were not quarantining residents was unfounded.
08 Mar 2023
08 Mar 2023
Found that staff correctly quarantined residents with COVID-19 in designated areas, followed public health guidelines, and maintained communication with health authorities, making the allegation that staff were not quarantining residents unfounded.
§ 87466
§ 87465(g)
25 Jan 2023
25 Jan 2023
Found no health, safety, or personal rights violations during an unannounced infection-control visit, and infection-control measures were in good standing. The location had 159 residents, including 9 on hospice, and management agreed to submit the required liability insurance documents.
25 Jan 2023
25 Jan 2023
Confirmed that the facility was in compliance with infection control protocols during an unannounced visit, with no immediate health or safety violations observed and residents properly cared for.
21 Jul 2022
21 Jul 2022
Found that an immediate exclusion order was issued for a staff member, who was terminated after the notice; the executive director acknowledged understanding.
21 Jul 2022
21 Jul 2022
Confirmed that an immediate exclusion order was issued to prevent a staff member from working or having contact with clients due to a licensing concern, and the staff member was terminated from employment.
11 Jul 2022
11 Jul 2022
Found that a staff member slapped a resident on 06/29/22; the staff member was terminated on 07/01/22 after an internal investigation. LPAs interviewed the administrator, ED, the staff member, and the resident, toured the memory care unit, and requested the resident's medical records to be sent by 07/13/22, with deficiencies noted.
11 Jul 2022
11 Jul 2022
Investigated an incident where a staff member slapped a resident, resulting in termination of the staff member and issuance of citations for violating resident rights.Reviewed related records and interviewed staff and residents regarding the incident.
23 Mar 2022
23 Mar 2022
Found four specific allegations UNSUBSTANTIATED: failing to seek timely medical attention, staff not meeting the resident's needs, insufficient staffing, and not following the resident's care plan.
23 Mar 2022
23 Mar 2022
Determined that the facility did not fails to seek timely medical attention, staff did not neglect residents' needs, staffing levels were adequate, and care plans were followed appropriately.
30 Dec 2021
30 Dec 2021
Conducted unannounced annual infection-control visit; background checks for all required staff were found clear; no deficiencies or advisories identified; exit interview conducted.
30 Dec 2021
30 Dec 2021
Reviewed staff records showing all required background checks completed during an unannounced infection control inspection, which found no deficiencies or advisories. Contact was also made with a staff member regarding the review.
30 Nov 2021
30 Nov 2021
Found that the complaint alleging that records were not promptly provided to the resident's family was unfounded. Staff followed screening protocols and wore masks during the visit.
30 Nov 2021
30 Nov 2021
Determined that the allegation the facility did not promptly provide resident records was unfounded and dismissed.
18 Nov 2021
18 Nov 2021
Determined that a resident suffered severe dehydration and a urinary tract infection due to lack of care and supervision, and that changes in the resident's condition were not reported to a physician promptly.
18 Nov 2021
18 Nov 2021
Investigated the allegation that a resident suffered severe dehydration and a UTI due to lack of care and supervision, as well as the failure to report changes in the resident’s condition to a physician in a timely manner, and found both allegations to be true.
31 Aug 2021
31 Aug 2021
Found that the complaint alleging residents were served cold food was unfounded. Public health orders during the Covid outbreak requiring meals to be delivered to individual units explained why there was no basis for the claim.
31 Aug 2021
31 Aug 2021
Determined that the allegation the facility served residents cold food was unfounded, and due to a COVID-19 outbreak, the communal dining area was closed and food was delivered to individual rooms per health orders.
21 May 2021
21 May 2021
Found that the allegation that the resident was restricted from dining, activities, and transportation was unsubstantiated.
21 May 2021
21 May 2021
Found that the resident was not restricted from dining, activities, or transportation services despite concerns about disruptive behaviors. The allegation of restrictions was determined to be unsubstantiated.
11 Mar 2020
11 Mar 2020
Determined that an individual did not submit the required background check information within the specified time and did not obtain necessary clearance, leading to restrictions on access and contact with clients until clearance is obtained.
11 Feb 2020
11 Feb 2020
Determined that an individual did not request an exemption or submit required information for a background check within the required timeframe, resulting in their prohibition from the premises and contact with clients unless criminal record clearance is obtained, with a closure letter left at the facility.
§ 87411(a)
§ 87466
27 Jan 2020
27 Jan 2020
Confirmed that the facility was in overall good repair, with adequate safety measures, proper storage of medications and chemicals, and sufficient staffing records; however, a deficiency was noted related to the licensing documentation.
13 Jan 2020
13 Jan 2020
Determined that an individual was not allowed on the premises or in contact with clients due to missing required background check information and the absence of an approved exemption. A closure letter was issued and left at the location.
04 Dec 2019
04 Dec 2019
Identified that a designated individual’s exemption case was closed, and they are no longer authorized to be on facility premises or contact clients unless a criminal record clearance is obtained. A closure letter was provided at the facility on November 19, 2019.
§ 87468.1
21 Nov 2019
21 Nov 2019
Confirmed that an individual is no longer associated with any licensed facility, and their exemption case has been closed; they are not permitted on premises or to contact clients without clearance. A closure letter was left at the location.
20 Nov 2019
20 Nov 2019
Identified medication dosage errors involving two residents, both related to recent dosage changes that went unnoticed for several days, though neither resident was harmed.
18 Nov 2019
18 Nov 2019
Found that there were always enough caregivers present during daytime hours, and the allegation that staffing was inadequate is unfounded.
04 Nov 2019
04 Nov 2019
Reviewed case management actions regarding a background check for an individual who did not submit necessary information or request an exemption within the required timeframe, resulting in restrictions on their access to the facility and clients until a criminal record clearance is obtained.
24 Oct 2019
24 Oct 2019
Confirmed that the individual did not request an exemption or submit all required background check information within the designated timeframe, resulting in their prohibition from the premises and contact with clients unless criminal record clearance is obtained. A closure letter was left at the location on October 2, 2019.
08 Oct 2019
08 Oct 2019
Determined that an individual did not submit necessary background check information or an exemption within the required timeframe, resulting in prohibition from the premises and contact with clients unless clearance is obtained. A closure letter was left at the facility.
