I'm very pleased with this senior living community. The staff are wonderful, kind, knowledgeable and responsive - the house manager and owner are especially accommodating - and the meals (nice natural foods) are clearly high quality. I chose one of the biggest, very clean, spacious rooms and enjoy the beautiful backyard, though the house can feel crowded and it's a bit expensive. One safety concern: my pendant alarm had dead batteries and staff were slow to respond. Overall I would recommend it.
Twin Palms is a residential care home located in the culturally rich neighborhood of Chatsworth, California, nestled in the San Fernando Valley. The community is part of a family-run network that includes sister homes, and prides itself on offering a welcoming, supportive, and individualized approach to senior care. The home is committed to meeting the physical, mental, and emotional needs of each resident within a group home environment, with highly trained caregivers who undergo comprehensive screening and ongoing training.
Nestled in an attractive, upscale neighborhood, Twin Palms provides a tranquil setting for its residents while also offering the convenience of nearby amenities. Residents benefit from close proximity to shopping centers, grocery stores, pharmacies, and restaurants, making day-to-day living comfortable and accessible. The community is also situated only minutes away from Northridge Hospital Medical Center, allowing for prompt access to medical care, and is within driving distance of renowned specialists at Cedars-Sinai Medical Center in Los Angeles.
Twin Palms stands out for its holistic approach to senior living, placing great emphasis on nutrition, wellness, and engagement. The dining experience is designed by professional chefs and meal planners who ensure that every dish balances the right vitamins and minerals, appealing not just to dietary needs but also to residents’ enjoyment and anticipation for each meal. Activities at Twin Palms are thoughtfully curated to engage residents on multiple levels—socially, physically, mentally, and emotionally—creating a vibrant and nurturing daily atmosphere.
The community regularly recognizes the importance of friendliness and joyful engagement among staff and residents. The culture at Twin Palms focuses on kindness, helpfulness, and a welcoming spirit, helping to make the home a happy, inviting place for both residents and their families to visit. Additionally, residents enjoy easy access to local parks and historic locations, including several cultural and natural attractions in the wider Chatsworth area, allowing families and residents to explore history and nature together. This blend of attentive care, nutritious dining, engaging programs, and a warm community atmosphere defines the Twin Palms experience.
People often ask...
Twin Palms offers competitive pricing, with rates starting at a cost of $4,872 per month.
Twin Palms offers assisted living, memory care, and board and care.
There are 3 photos of Twin Palms on Mirador.
The full address for this community is 19929 Septo St, Chatsworth, CA, 91311.
Yes, Twin Palms offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
25
Inspections
9
Type A Citations
4
Type B Citations
5
Years of reports
16 Apr 2025
16 Apr 2025
Found no deficiencies; observed proper food storage, locked medications, functioning smoke and carbon monoxide detectors, secure chemicals, complete resident and staff records, and a pool area kept securely locked.
§ 9058
13 Nov 2024
13 Nov 2024
Found five resident files complete and signed; two staff members present, both linked to the site with cleared fingerprints and all required training completed. Found no deficiencies.
13 Nov 2024
13 Nov 2024
Found that medications, cleaners, and sharp items were securely stored and inaccessible to residents; alarms and detectors were tested and operational, with exterior doors secured. Records for clients and staff were complete, and no citations were issued.
07 May 2024
07 May 2024
Found no health and safety concerns and no citations issued after a visit and record review. Observed functioning safety devices, locked medications, adequate food storage, clean storage areas, and up-to-date resident and staff records.
07 May 2024
07 May 2024
Inspection found no immediate health or safety concerns at the facility, with all areas observed to be in compliance with regulations.
02 Feb 2024
02 Feb 2024
Found that a resident sustained pressure injuries while in care, with hospital records documenting redness and multiple injuries after 12/25/2023 and readmission on 01/09/2024. Noted that staff repositioned every two hours but failed to perform a timely reassessment before discharge, and a civil penalty was assessed.
02 Feb 2024
02 Feb 2024
Identified that a resident sustained a burn due to lack of supervision and that staff did not seek timely medical attention; a $500 immediate civil penalty was assessed.
02 Feb 2024
02 Feb 2024
Confirmed that a resident sustained pressure injuries while in care.
17 Jan 2024
17 Jan 2024
Identified that a new staff member began work on 01/13/2024 without fingerprint clearance or association to this site, and that a resident’s hospitalizations in December 2023 and January 2024 were not reported as required; administrator admitted no incident reports were submitted timely, and two incidents that occurred on 12/21/23 and 01/09/24 were to be submitted.
17 Jan 2024
17 Jan 2024
Reviewed incidents on 12/21/23 and 01/09/24, deficiencies were cited and communicated to the facility.
§ 87465(a)(1)
§ 87463(a)
06 Jun 2023
06 Jun 2023
Identified that an incident dated 05/25/23 was not reported within seven days as required. Found bed-rail issues: one hospice resident had a 3 1/2 bed rail and one non-hospice resident had a full bed rail, with no doctor orders on file, and a new staff member was hired without proper documentation or fingerprints.
06 Jun 2023
06 Jun 2023
Identified deficiencies in the timely reporting of incidents, use of bed rails without proper documentation, and hiring of staff without required documentation at a facility during a recent visit by licensing authorities.
§ 87411(d)(5)
§ 87465(g)
§ 87405(b)
12 Apr 2023
12 Apr 2023
Found this home in compliance with Title 22 regulations at this time, with secure medication storage, functioning safety systems, and dementia precautions, and a fenced, well-maintained outdoor area.
12 Apr 2023
12 Apr 2023
Conducted Pre-License visit; facility compliant with regulations; license application forwarded for approval.
10 Mar 2023
10 Mar 2023
Identified and verified the applicant and administrator, and confirmed their understanding of licensing laws and regulations. Reviewed their knowledge of admission policies, staffing and training, health condition restrictions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
10 Mar 2023
10 Mar 2023
Confirmed understanding of licensing laws and regulations related to facility operation, admission policies, staffing requirements, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
02 Nov 2022
02 Nov 2022
Identified adequate infection control measures, PPE, signage, functioning safety devices, and clean common areas; however, a deficiency was cited for chemicals stored unlocked in the kitchen.
02 Nov 2022
02 Nov 2022
Inspection identified deficiencies in areas such as infection control, food storage, and medication handling, but also found functional safety features and proper living conditions for residents.
§ 87355(e)(2)
§ 87211(a)(1)
10 Aug 2022
10 Aug 2022
Identified approval for licensure as a residential care home for the elderly with capacity for six residents (five non-ambulatory and one bedridden) and a hospice waiver for six. Found living, kitchen, bedrooms, bathrooms, laundry, and outdoor areas clean, safe, and in good repair, with safety features functioning; no deficiencies were observed.
10 Aug 2022
10 Aug 2022
Confirmed no deficiencies found during the inspection of the facility.
06 Jun 2022
06 Jun 2022
Verified identity of applicant and administrator and confirmed understanding of licensing requirements, admissions policies, staffing and training, restrictive and prohibited health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
06 Jun 2022
06 Jun 2022
Confirmed completion of Component II requirements for an initial RCFE license application.
02 Feb 2022
02 Feb 2022
Found that the allegation that a person was a resident at this site was false, and the complaint was dismissed.
02 Feb 2022
02 Feb 2022
Determined that the allegation about the resident was false, as the individual was never at the site. Complaint was dismissed. Exit interview conducted.
§ 87608(a)(5)
§ 87211(a)(1)
§ 87632(a)(1)
§ 87355(e)(b)
26 Feb 2020
26 Feb 2020
Confirmed failure to meet resident's needs during nighttime hours and substantiated allegation of financial abuse. Deficiencies were cited and discussed with the administrator.
