Westmont of Chico

    2750 Sierra Sunrise Terrace, Chico, CA, 95928
    • Independent living
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    5.0

    Kind staff and excellent care

    I live here and I'm very happy: the staff are kind, attentive and professional, the food is restaurant-quality, and there are endless, well-run activities that keep residents engaged. The grounds are beautiful and clean, care is compassionate and reliable across levels, transitions were smooth, and I'd highly recommend this community.

    Pricing

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    Amenities

    4.82 · 131 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.8
    • Meals

      4.7
    • Amenities

      4.7
    • Value

      3.4

    Location

    Map showing location of Westmont of Chico

    About Westmont of Chico

    Westmont of Chico sits in Sierra Sunrise Village, in Chico, California, right near California Park Lake, and boy, you see those scenic views from many rooms and outdoor spots, and you get that feeling that things are peaceful and calm, but folks stay active here too, because this place has a lot going on all over its three floors. The building has studio, one-bedroom, and two-bedroom apartments, some with kitchenettes or full kitchens, plus in-unit laundry, so you can choose what makes your life easier or more private, and most utilities come included, which saves some headaches. Pets are welcome, so people don't have to say goodbye to their animals if they move here, and everything is made to be handy for folks who need it-like wide halls, elevators, and good lighting, and even handicap accessible spaces, so moving about isn't such a bother.

    At Westmont of Chico, you find independent living for people who just want a maintenance-free place with activity and social time built in, but you also see assisted living with the right help for bathing, dressing, medicine management, or whatever someone needs, and there's a memory care service, called Roseleaf Senior Care, set up for people with Alzheimer's or other memory challenges, and their staff use different techniques to make life less confusing and more secure, and activities give folks something to look forward to. The care team, always around day and night, pays attention to each resident and tries to set up care based on each person's needs, so everyone can feel supported and safe, while hanging onto some independence. For people who need more help, like respite care, hospice, or skilled nursing, on-site services are offered, so people can stay in the same community as their needs change over time.

    Daily life here includes meals that are made by chefs with nutrition in mind, served restaurant-style in pleasant dining areas, so eating's a social event and not a chore, and there are so many activities and programs you could join, from ballroom dancing, volunteering, museum afternoons, game rooms, movie nights in the theater, or trips to parks and shops. There's a library, fitness center, heated indoor pool, activity and game rooms, a salon and barber shop, and outside, residents walk on trails, sit on patios, or enjoy the park-like eleven-acre grounds. People get help with housekeeping and laundry, plus there's scheduled transportation for errands or appointments, and concierge services for extra help or questions. Westmont of Chico lets residents live with privacy and comfort, choosing when and how they want to join the community or have quiet time in their private space, so people can enjoy their retirement years with support nearby, social opportunities, and comfort every day.

    People often ask...

    State of California Inspection Reports

    34

    Inspections

    8

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    11 Sept 2024
    Reviewed inspection findings: staffing, notification of probationary status, meal provision, hiring/training practices, incident reporting - facility found to be in compliance, no deficiencies cited.
    23 May 2024
    Reviewed the stipulations of the order and found the facility to be in compliance with staffing, notification, meal checklists, hiring/training practices, and incident reporting requirements. No deficiencies cited.
    25 Apr 2024
    Visited the facility to address complaints regarding resident care and cleanliness, but found no evidence to support the allegations.
    02 Apr 2024
    Observed clean and well-maintained conditions, with no violations found during inspection.
    21 Feb 2024
    Reviewed visit on 2/21/2024. Facility found in compliance with stipulations of the order. No deficiencies cited.
    30 Nov 2023
    Met with Administrator, ensured compliance with health and safety regulations, no deficiencies found.
    26 Oct 2023
    Conducted annual inspection of the facility, no deficiencies were found.
    11 May 2023
    Conducted an unannounced case management visit and reviewed staff training with no deficiencies cited.
    20 Apr 2023
    Confirmed posting of intent to revoke license and mailing of notification to residents. No deficiencies cited during visit.
    28 Feb 2023
    Confirmed allegations of neglect and serious injuries to a resident were substantiated, resulting in a civil penalty issued to the facility by the Department of Social Services.
    16 Feb 2023
    Confirmed no deficiencies observed during inspection.
    29 Dec 2022
    Investigated an incident where a resident experienced multiple falls and increased confusion, resulting in hospitalization. Resident returned to the community and is currently stable.
    29 Nov 2022
    Confirmed failure to meet personnel requirements resulted in allowing a staff member with COVID-19 symptoms to work, leading to a COVID-19 outbreak among residents and staff. A civil penalty was issued as a result.
    29 Oct 2022
    Confirmed no deficiencies found during inspection by Licensing Program Analyst.
    15 Sept 2022
    Confirmed neglect and failure to provide adequate supervision resulted in injuries to a resident.
    • § 87468.2(a)(8)
    • § 87464(f)(1)
    06 Jul 2022
    Confirmed compliance with regulations and requirements during the case management visit.
    13 Apr 2022
    Reviewed two incident reports of resident falls, both resulting in injuries, and discussed implementing a new staff accountability system.
    09 Mar 2022
    Confirmed no deficiencies found during visit to ensure compliance with stipulation order.
    24 Feb 2022
    Reviewed two incident reports related to falls, no deficiencies cited.
    05 Jan 2022
    Visited facility for case management, no deficiencies found, staff observed wearing masks and residents socially distanced.
    09 Nov 2021
    Confirmed unlawful eviction allegation. Unsubstantiated resident needs not being met. No deficiencies cited.
    06 Oct 2021
    Confirmed no deficiencies found during the inspection.
    08 Jul 2021
    Determined that visitors were not being screened for COVID-19 at the facility, violating health and safety protocols.
    • § 87468.19(a)(2)
    25 May 2021
    Confirmed no violations during inspection, facility found to be in substantial compliance with infection control standards.
    22 Apr 2021
    Confirmed lack of supervision allegation; Found lack of care allegation.
    • § 87465(a)(5)
    05 Nov 2020
    Confirmed that staff did not administer medication as prescribed by the physician.
    17 Jul 2020
    Identified violations in the operation of the elderly care facility, leading to the implementation of probationary conditions for the facility to comply with regulations.
    02 Mar 2020
    Identified deficiencies in safety and cleanliness standards during a recent inspection.
    • § 87555(b)(27)
    • § 87705(f)(2)
    • § 1569.696(a)
    12 Feb 2020
    Verified that the individual in question was not working at the facility as per CBCB notice and confirmed no deficiencies during the visit.
    30 Jan 2020
    Visited by state officials, no issues were found during the inspection. Staff will follow up on a previous incident.
    28 Dec 2019
    Confirmed follow-up visits for incidents of falls and UTI, as well as case management for residents with cognitive impairments and anxiety. No deficiencies cited during the visit.
    09 Dec 2019
    Confirmed failure to notify responsible party of rate increase for increased care needs.
    • § 1569.657
    04 Nov 2019
    Confirmed failure to provide a comfortable environment for residents, failure to notify families of room condition, and failure to report flooding at the facility.
    • § 87468.1(a)(8)
    • § 87211(a)(1)
    • § 87468.1(a)(2)
    03 Oct 2019
    Confirmed resident on resident abuse incident, resident removed from facility for safety precaution.

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