Pricing ranges from
    $6,545 – 8,508/month
    1. Home
    2. Assisted Living
    3. California
    4. Chico

    Windchime of Chico

    855 Bruce Rd, Chico, CA, 95928
    4.3 · 38 reviews
    • Independent living
    • Assisted living
    For pricing and availability(510) 508-4507
    For the front desk(530) 566-1800
    AnonymousLoved one of resident
    3.0

    Lovely facility but inconsistent care

    I had a very mixed experience. The building, grounds and meals are lovely, activities are engaging, and many staff I met were warm, professional and attentive. However chronic understaffing, high turnover and poorly paid/poorly trained aides produced worrying lapses - neglect, soiled rooms/diapers, nonworking call buttons and inconsistent COVID care. Beautiful facility and great moments, but care quality is uneven; visit multiple times and ask about staffing stability before deciding.

    Pricing

    $6,545+/moSemi-privateAssisted Living
    $7,854+/mo1 BedroomAssisted Living
    $8,508+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.29 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      3.8

    • Staff

      4.3

    • Meals

      5.0

    • Amenities

      4.8

    • Value

      1.0

    Location

    Map showing location of Windchime of Chico

    About Windchime of Chico

    Windchime Of Chico offers a unique approach to senior living, thoughtfully designed to enhance comfort, independence, and well-being for every resident. Situated in the heart of Chico, Windchime Of Chico provides an inviting environment where residents feel truly at home. With beautifully appointed common areas and welcoming private suites, the community strikes a perfect balance between the warmth of home and the benefits of top-tier amenities. Every detail within Windchime Of Chico is crafted to create a nurturing space where residents can relax, engage, and thrive.

    Dining at Windchime Of Chico is an experience to look forward to each day. Residents enjoy chef-prepared meals that focus on both flavor and nutrition, served in elegantly set dining rooms that foster a sense of community. Personalized dining options ensure that special dietary needs and individual preferences are honored, allowing everyone to savor delicious meals together. The experienced staff at Windchime Of Chico takes pride in creating a welcoming atmosphere, where mealtime becomes a celebration of good food and company.

    Beyond exceptional dining, Windchime Of Chico offers a wealth of enriching programs and activities tailored to residents’ interests and abilities. The community prioritizes creating fulfillment each day through engaging recreation, cultural events, and group outings. Whether participating in a creative arts class, joining a lively game in one of the beautifully designed lounges, or taking a peaceful stroll through the landscaped gardens, residents are encouraged to explore, connect, and discover new passions. The social calendar is thoughtfully curated to ensure opportunities for connection and fun, all while encouraging physical activity, creativity, and social engagement.

    The heart of Windchime Of Chico’s reputation lies in the compassionate, personalized care provided to each resident. The professional care team is dedicated to understanding the unique needs and preferences of every individual, ensuring support that not only promotes wellness and safety, but also honors autonomy and dignity. Residents and their families quickly become part of the Windchime Of Chico community, enveloped in an atmosphere of warmth, respect, and genuine concern.

    Located in the charming city of Chico, Windchime Of Chico benefits from its proximity to natural beauty and a thriving local culture. Residents enjoy easy access to local parks and gardens, as well as the vibrant downtown area known for its shops, restaurants, and art scene. This ideal location combines peaceful surroundings within the community with the added enrichment of outdoor adventures and city exploration just moments away. At Windchime Of Chico, each day is a celebration of life, comfort, and joyful community living.

    People often ask...

    State of California Inspection Reports

    51

    Inspections

    19

    Type A Citations

    15

    Type B Citations

    6

    Years of reports

    04 Sept 2024
    Confirmed no deficiencies cited during the visit concerning a complaint entered on a specific date.
    29 Aug 2024
    Investigated complaint that staff allowed unsupervised minors with residents; determined unfounded, as the allegation was false and without reasonable basis. An exit interview conducted.
    12 Aug 2024
    Investigated complaints regarding thermostat maintenance, timely medical attention for pressure injuries, and residents being left in soiled bedding, with findings being unsubstantiated.
    11 Jun 2024
    Investigated a complaint about medication administration; determined insufficient evidence to prove any violations occurred. Conducted exit interview.
    08 Apr 2024
    Confirmed failure to report incidents of resident elopement from the facility to the appropriate authorities within the required time frame.
    • § 87211(a)(d)
    03 Apr 2024
    Amended report today, two deficiencies overturned. Updated report left for review.
    21 Feb 2024
    Investigated allegations of neglect/lack of supervision and medication errors. Found neglect/lack of supervision unsubstantiated, but confirmed a medication error occurred with a resident receiving another's medication.
    • § 80075(b)(5)
    08 Nov 2023
    Identified deficiencies in postinng required documentation as per regulations.
    • § 1569.38
    06 Nov 2023
    Identified deficiencies related to resident care, staff training, emergency drills, and documentation during the inspection.
    • § 87458(b)(1)
    • § 1569.695(c)
    • § 87608(a)(3)
    • § 87705(c)(5)
    • § 87411(c)(1)
    11 Jul 2023
    Reported staff not meeting resident needs: room not cleaned, belongings stolen, meds not administered properly, fluids not given, incontinence not managed, insufficient food, laundry not done, linens/towels not provided, and showers not given. Abused resident finances confirmed.
    • § 87303(a)
    14 Jun 2023
    Found that staff did not provide adequate care and supervision for a resident with aggressive behavioral issues towards other residents.
    • § 87468.1(a)(1)
    09 May 2023
    Confirmed lack of appropriate care for a resident's changing health condition. Identified unsubstantiated claims of residents being left soiled and lack of care and supervision.
    • § 87458(c)
    • § 87466
    23 Mar 2023
    Investigated a complaint about pungent odors from medication destruction causing health issues for staff. Found no strong odors or unsafe conditions, and interviews indicated no residents or staff were adversely affected.
    09 Mar 2023
    Investigated allegations of inadequate brief supplies confirmed, while allegations of inadequate food service and mismanagement of facility finances for air conditioning repairs determined to be unsubstantiated.
    • § 87625(b)(3)
    • § 87307(a)(3)
    01 Mar 2023
    Confirmed substantiated allegation of missed medication and inadequate communication with hospice resulted in deficiencies cited.
    • § 87465(a)(4)
    16 Feb 2023
    Confirmed allegations of COVID-19 positive residents in a particular area, but no evidence to prove the alleged violation occurred.
    11 Jan 2023
    Confirmed that a medication administration allegation was valid based on evidence from interviews and records. Deficiencies were noted and appeal rights were given to the involved parties.
    • § 87465(c)(2)
    14 Dec 2022
    Identified resident injuries were reported and addressed by medical staff during a follow-up visit to the facility.
    17 Nov 2022
    Confirmed no deficiencies found during inspection of infection control practices at the facility.
    21 Sept 2022
    Confirmed a complaint related to failure to wear masks and report COVID-19 cases.
    • § 87468.1(a)
    • § 87405(d)(2)
    17 Aug 2022
    Confirmed deficiencies in cleanliness and maintenance at the facility during an inspection.
    • § 87303(a)
    03 Aug 2022
    Identified deficiencies in reporting COVID-19 cases and lack of infection control measures during an office meeting attended by licensing staff and facility representatives.
    • § 87211(a)(2)
    • § 87470(b)(2)
    • § 87405
    19 Jul 2022
    Investigated allegations of resident mistreatment were found to be unsubstantiated following interviews, observations, and document reviews. Staff disagreement over responsibilities for messes observed were noted during the inspection.
    29 Jun 2022
    Found no evidence to support the complaint of unclean laundry and foul smell at the facility.
    16 Jun 2022
    Reviewed stipulation adoption on 6/07/2022 with stakeholders and discussed terms for compliance. No violations found during the visit.
    10 Jun 2022
    Reviewed an allegation about inadequate supervision and determined it was unfounded, as the resident was independent and did not require increased supervision.
    27 May 2022
    Confirmed no violations or deficiencies during inspection.
    12 May 2022
    Identified fraudulent activity involving a resident's bank account at the assisted living facility.
    • § 87468.2(a)(8)
    06 May 2022
    Investigated an incident related to a resident's finances; no citations issued, further investigation needed.
    28 Dec 2021
    Identified violation of consulting requirements in the Stipulation and Waiver Order.
    • §
    09 Nov 2021
    Found no evidence to support the allegation that staff were not properly trained. Staff received required training through online courses and shadowing experienced staff.
    19 Oct 2021
    Allegation of understaffing could not be proven, but some concerns were identified related to residents' bathing routines. No deficiencies were cited.
    28 Jul 2021
    Confirmed the allegation of not providing requested documents to a representative.
    • § 1569.269(21)
    08 Jul 2021
    Determined that the allegation regarding incomplete medication orders for residents was unfounded, as evidence showed no issues with medication orders.
    25 May 2021
    Inspection found no violations and facility is in substantial compliance. Technical assistance was provided.
    02 Mar 2021
    Reviewed a virtual meeting regarding a proposed change in staffing ratios, requested documentation from the facility, and scheduled a follow-up review of complaint history.
    10 Nov 2020
    Investigated complaints of staff leaving residents soiled and failing to address changes in medical conditions; found insufficient evidence to prove these claims, resulting in allegations being unsubstantiated.
    09 Nov 2020
    Confirmed ongoing theft of resident's property and failure to properly document and report incidents.
    • § 87506
    • § 1569.269
    • § 87211(a)(1)
    • § 87468.2(25)
    28 Sept 2020
    Identified failures to monitor and address symptomatic staff, potentially putting residents at risk.
    • § 87411
    • § 1569.50
    31 Aug 2020
    Identified failure to address symptomatic caregiver working with residents, posing potential health risk.
    • §
    • §
    27 Aug 2020
    Exclusion orders were issued after inappropriate actions by a staff member were identified during a visit from California Department of Social Services officials.
    16 Apr 2020
    Investigated a complaint that the facility failed to notify the licensing authority of a medication error and determined there wasn't enough evidence to support the claim. No deficiencies cited.
    12 Feb 2020
    Reviewed incident of unwitnessed fall by resident, with staff providing basic first aid and increased checks for 72 hours with no complaints of pain.
    04 Feb 2020
    Investigated alleged failure to timely follow up on medical procedures involving urine samples. Majority of staff were not involved or aware of the situation. Findings unsubstantiated.
    23 Jan 2020
    Confirmed incident where a resident was bitten by another resident's dog on 12/30/19. Rabies vaccine certificate was submitted, and plans were made to remove the dog from the premises.
    13 Jan 2020
    Reviewed incident report of a fall resulting in hospital visit and discharge with staples for scalp laceration. Requested updated physician's report and service plan. No citations noted.
    30 Dec 2019
    Investigated the allegation of staff yelling at a resident and found insufficient evidence to prove the claim. No deficiencies cited.
    26 Dec 2019
    Reviewed allegations of strong odors, lack of supervision, and inadequate incontinence care and found insufficient evidence to support these claims. No deficiencies identified during visit.
    26 Nov 2019
    Visited facility met all required regulations and standards for care of residents. No deficiencies found during inspection.
    15 Nov 2019
    Reviewed incident reports for falls, provided recommendations for revisions, and advised on necessary updates to documentation.
    02 Oct 2019
    Found allegations of not following care plan for a resident resulting in injury to be substantiated. Cleared allegations of verbal abuse towards resident and staff not being appropriately trained to assist residents.
    • § 87468.2(a)(4)

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