Pricing ranges from
    $3,995 – 5,095/month
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    2. Assisted Living
    3. California
    4. Citrus Heights

    Citrus Heights Terrace

    7952 Old Auburn Road, Citrus Heights, CA 95610, USA
    4.4 · 14 reviews
    • Assisted living
    • Memory care
    For pricing and availability(510) 508-4507

    Pricing

    $3,995+/moSemi-privateAssisted Living
    $5,095+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Kitchenettes
    • Fully furnished
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Beauty salon

    Community services

    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities

    4.36 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.4

    • Staff

      4.4

    • Meals

      4.2

    • Building

      4.5

    • Value

      4.1

    Location

    Map showing location of Citrus Heights Terrace

    About Citrus Heights Terrace

    Citrus Heights Terrace is a memory care community dedicated to providing compassionate, personalized care for individuals living with Alzheimer’s disease or other forms of dementia. This family-owned and operated residence is guided by a commitment to integrity and family values, resulting in a nurturing environment where every resident’s well-being is placed at the forefront. With a maximum capacity of 45 residents, the community offers a quaint and private setting, fostering a peaceful atmosphere with open spaces that encourage relaxation and tranquility.

    Residents at Citrus Heights Terrace benefit from the care and attention of highly-trained caregivers, available around the clock to ensure both safety and support. The community specializes in addressing a wide spectrum of cognitive challenges, ranging from mild cognitive impairment to advanced memory loss. Each resident receives individualized assistance tailored to their unique needs, creating a sense of dignity and respect that forms the foundation of daily life.

    The living arrangements at Citrus Heights Terrace include both private and shared furnished rooms, all designed with security and comfort in mind. Secured perimeters and wander detection systems help maintain a safe environment, while 24-hour staffing ensures that help is always close at hand. The community places a strong emphasis on life enrichment, offering a robust schedule of activities that promote socialization and active engagement among residents. These programs are carefully curated to support meaningful experiences, helping residents find joy in every day.

    Inclusivity is at the heart of Citrus Heights Terrace, with specialized support available for individuals with hearing, vision, and mobility impairments, as well as other disabilities. The community strives to offer reasonable accommodations that enhance each resident’s quality of life, making sure that everyone feels welcome and valued. Through its combination of exceptional caregiving, affordable rates, and a warm, family-oriented approach, Citrus Heights Terrace stands out as a supportive and vibrant home for those in need of memory care.

    People often ask...

    State of California Inspection Reports

    64

    Inspections

    12

    Type A Citations

    9

    Type B Citations

    5

    Years of reports

    24 Sept 2024
    Confirmed two incidents of resident elopement, followed-up with staff training and improvements to the facility's security measures.
    08 Aug 2024
    Visited facility to review medication reordering process and overall medication management. No deficiencies identified during review.
    13 Jun 2024
    Confirmed inadequate communication regarding resident's diet change and unsubstantiated claims regarding billing notifications and fee disclosure.
    30 Apr 2024
    Confirmed death report received for a resident, no deficiencies identified during inspection.
    30 Apr 2024
    Confirmed all requirements were met and no deficiencies were found during the inspection.
    16 Apr 2024
    Confirmed that a resident exited the building unassisted, prompting the need for additional safety measures to prevent future incidents.
    • § 87705(j)
    09 Apr 2024
    Investigated a complaint alleging staff denial of resident visitations; determined the allegation to be unfounded based on documentation and interviews conducted.
    09 Apr 2024
    Confirmed no deficiencies found during inspection; incident reports discussed with staff and residents interviewed.
    28 Mar 2024
    Investigated allegations of staff misconduct, including inappropriate touching and verbal roughness, found no evidence to support claims; other concerns such as staff impatience and playful swatting also lacked sufficient evidence to be substantiated.
    13 Mar 2024
    Confirmed complaints related to the facility not answering the phone and inconsistent administration of prescribed medication. Unsubstantiated complaint regarding staff not attending to resident care needs.
    • § 87465(c)(2)
    13 Mar 2024
    Reviewed documentation of resident fall incidents and staff training, revealing a lack of adequate dementia care training for a staff member involved in a fall incident.
    • § 87705(c)(3)
    30 Jan 2024
    Confirmed the presence of strong incontinent odors in the lobby area, but found no evidence to support allegations of medication mismanagement for a resident.
    • § 87465(a)(4)
    30 Jan 2024
    Discovered errors in medication administration records during an inspection and issued Technical Advisory Notes.
    25 Jan 2024
    Confirmed that a resident was not allowed to speak with their family member on two occasions due to visitation restrictions, leading to agitation and confusion for the resident.
    • § 87468.1
    23 Jan 2024
    Confirmed two incidents where a resident's family member was unable to speak to the resident over the phone due to visiting restrictions, and documented a medication shortage issue.
    18 Jan 2024
    Determined that the claim of inadequate supervision leading to a resident's elopement was unfounded after reviewing documentation and conducting staff interviews. Clarified that earlier allegations about another resident's elopement were substantiated, but no further incidents occurred since then.
    18 Jan 2024
    Reviewed an incident where a resident was sent to the emergency room due to issues with medication refills caused by an incorrectly assigned out-of-town doctor following an insurance plan change. Found no deficiencies in handling the situation, and the insurance was set to be effective in February.
    28 Dec 2023
    Verified complaint of failure to have proper staff to dispense medication at night, resulting in Administrator needing to come in to give pain medication.
    • § 87413(a)(1)
    15 Dec 2023
    Notified of concerns raised by family members during meeting at the facility. Discussions held regarding medication administration, staffing changes, and communication improvements.
    05 Dec 2023
    Confirmed concerns about lack of communication regarding resident's change in condition and incomplete specimen kit. No deficiencies issued.
    20 Nov 2023
    Reviewed allegations of pests and mishandled medication, finding both to be unfounded based on observations and interviews during the inspection.
    16 Nov 2023
    Confirmed numerous complaints and repeated violations, discussed facility's compliance issues and steps taken to increase compliance.
    09 Nov 2023
    Confirmed an isolated incident of bed bugs in one resident's room, prompt action taken by staff to address the issue.
    09 Nov 2023
    Confirmed unfounded complaint regarding medication administration and refrigerator issue.
    01 Nov 2023
    Investigated unannounced complaints regarding timely medical attention, toiletry supplies, a scabies outbreak, proper resident hygiene, and food service quality; determined all allegations unfounded, lacking a reasonable basis.
    26 Oct 2023
    Confirmed unexplained fractures and neglect allegations, substantiated staff negligence and lack of timely medical attention, and unfounded inappropriate behavior claims.
    • § 87465(a)(1)
    • § 87211(a)(1)
    • § 87468.2(a)(4)
    24 Oct 2023
    Confirmed allegations of mishandling medications and inadequate record-keeping were unfounded. Pull cord system in the facility was also found to be working properly.
    24 Oct 2023
    Found that the allegations of mishandling medications, improper administration of medications, soiled mattresses, and malodorous rooms were unfounded.
    17 Oct 2023
    Confirmed that allegations of staff falsifying records and not providing activities of daily living to residents were unfounded, meaning the claims were false or without reasonable basis.
    17 Oct 2023
    Found no evidence of staff not following reporting requirements as alleged. Staff have completed training on mandated reporting and incidents are consistently reported to the appropriate authorities.
    17 Oct 2023
    Investigated allegations of verbal abuse by staff and inadequate supervision, both found to be unfounded and lacking reasonable basis after interviews and record reviews.
    12 Oct 2023
    Investigated an allegation that staff did not receive required training, but found no evidence to support this claim; reviewed staff schedules and training records from August 2023, confirming that new staff received required training hours before working with residents and ongoing training thereafter.
    12 Oct 2023
    Investigated allegations of inadequate care for a resident, but found insufficient evidence to confirm claims of neglect in incontinence and oral hygiene care.
    12 Oct 2023
    Found that staff were mismanaging residents' medications and not keeping accurate medication records, posing health and safety risks to residents.
    • § 87465(c)(3)
    12 Oct 2023
    Investigated an allegation of an altercation between two residents, with no identified date, time, or involved residents; determined there was insufficient evidence to prove the incident occurred.
    05 Oct 2023
    Delivered a second amended page to a complaint investigation report due to previously incorrect information. No citations issued following the review.
    04 Oct 2023
    Identified (2) additional citations for staff mishandling medication and providing inaccurate information to family members during the inspection.
    • § 87405(d)(5)
    • § 87507(f)
    29 Sept 2023
    Investigated several complaints, finding issues with medication management, staff communication, and emergency pull cord functionality, while determining that personal care, staff availability, and resident safety concerns were not supported by sufficient evidence.
    • § 87303(a)
    • § 87465(a)(4)
    • § 87468.1(a)(8)
    • § 87211(a)(1)
    • § 87307(a)(3)
    26 Sept 2023
    Confirmed complaint about cleanliness and grooming to be false after inspection and interviews with staff.
    07 Sept 2023
    Confirmed no evidence of wrongdoing regarding complaints about resident room cleanliness, bedding maintenance, and pest control at the facility.
    22 Aug 2023
    Investigated a complaint about a resident with alleged urinary tract infections, but found no evidence to support the claim. Also, reviewed medication management practices and found them to be in compliance.
    22 Aug 2023
    Confirmed complaint about a resident leaving the building was unfounded as there was no evidence of recent elopements. Additionally, the complaint regarding the lack of an Administrator was also unfounded, as the facility had an appointed Administrator in place.
    22 Aug 2023
    Investigated a complaint regarding a scabies outbreak and determined the allegation of improper handling was unfounded, confirming that appropriate measures and treatments were implemented for affected residents.
    09 Aug 2023
    Substantiated finding on medication errors during the inspection.
    • § 87465(a)(4)
    09 Aug 2023
    Investigated allegations of staff misconduct and found them to be unfounded, as no evidence supported claims of staff yelling at a resident or failing to treat a resident with dignity and respect.
    31 Jul 2023
    Determined that a complaint alleging incorrect administration of narcotics to a resident was unfounded, while another allegation regarding a missing bottle of Norco was found valid based on evidence reviewed.
    • § 87465(a)(4)
    20 Jul 2023
    Investigated claims regarding pressure injuries, hygiene needs, toileting assistance, urine-soaked bedding, and clean linens; none found with enough evidence to support violations.
    20 Jul 2023
    Confirmed allegations of medication management issues, including discrepancies in medication counts and documentation, were valid based on evidence from multiple staff and resident interviews and medication audits.
    • § 87465(a)(4)
    20 Jul 2023
    Confirmed an incident where a resident hit another resident, but no visible injuries were found. Increased monitoring and updated care plans were put in place for both residents.
    13 Jul 2023
    Investigated an allegation of residents with bruises and insufficient staffing, concluding the claims were unfounded and unsupported by evidence, with no further falls or injuries reported among other residents recently.
    06 Jul 2023
    Confirmed that a resident eloped by climbing over an outside fence, but also found an allegation of an altercation between two residents to be unsubstantiated due to lack of evidence.
    • § 87705(j)
    21 Jun 2023
    Determined that a resident's back injury, resulting from an altercation with another resident, lacked sufficient evidence to prove it was due to inadequate care or supervision. Confirmed that the involved resident had no prior history of aggression, and a lock was installed on the injured resident's room for added security.
    10 May 2023
    Discussed recent concerns with staff reporting and staffing levels. Information on Family Councils provided. Meeting with facility leadership held.
    24 Apr 2023
    Inspection revealed no deficiencies related to the incident between residents, one of whom was hospitalized.
    21 Apr 2023
    Confirmed lack of physical harm or neglect following an incident between residents. Incident report reviewed by Licensing Program Analyst.
    23 Feb 2023
    Investigated allegation of a resident sustaining unexplained injuries; determined insufficient evidence to prove injury was caused as alleged, with findings indicating injury more consistent with accidental bumping.
    23 Feb 2023
    Confirmed no deficiencies observed during inspection of the facility, everything found to be in compliance with licensing regulations.
    22 Dec 2022
    Investigated complaint of possible sexual abuse; determined bruising resulted from medical condition, not abuse, making the allegation unfounded.
    07 Apr 2022
    No deficiencies were cited during the inspection.
    16 Dec 2021
    Arrived to conduct a case management visit following an incident report received, discussed unexpected death of individual, obtained necessary documents, conducted exit interview.
    16 Dec 2021
    Confirmed substantial compliance with infection control and no violations observed during the facility walk through. Requested updated forms to be faxed.
    03 Dec 2021
    Interviews and reviews indicated no evidence found to support the allegation of residents' needs not being met or staff mistreating residents.
    15 Jul 2021
    Confirmed that a former staff member is no longer permitted to work at the facility due to a court order prohibiting their involvement in licensed facilities.
    16 Nov 2020
    Excluded staff member identified during visit.

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