Windsor Manor Rehabilitation Center of Concord

    3806 Clayton Rd, Concord, CA, 94521
    4.1 · 52 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Understaffed, dirty, inconsistent, dangerous care

    I had a very mixed, mostly disappointing stay. Some nurses, CNAs, PT/OT and the social worker were kind and helpful, but the facility felt understaffed, disorganized and in parts dirty and smelly. My room arrived empty (no mattress, no chair, no towels), maintenance was slow, meals were inedible, meds (antibiotics/blood thinners) were missed, wound-care supplies and security were inadequate, and I even had to sit on a garbage can to eat. Because care and cleanliness were so inconsistent - despite a few excellent staff - I can't recommend this place until major changes are made.

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    Amenities

    4.06 · 52 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.5
    • Meals

      1.5
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Windsor Manor Rehabilitation Center of Concord

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