Mirador estimate
    $4,500/month

    Penny's Guest Home

    4181 Storey Ln, Concord, CA, 94518
    3.0 · 4 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    2.0

    Warm home but poor care

    I appreciated the warm, home-like facility, home-cooked meals, a loving owner, caring experienced caregivers and a full-time RN. But I had a missed appointment, saw poor care quality, and felt staff/management were money-focused and often unaware of problems. Billing was opaque-charges for supposedly included items, no receipts, and I had to supply basic personal-care supplies. I also raised a safety concern about the patio door (suggested a stick) that went unaddressed; the patio is underused and many residents seemed isolated behind closed doors. Despite friendly staff, I would not recommend this facility.

    Pricing

    $4,500+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Common areas

    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.8
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Penny's Guest Home

    About Penny's Guest Home

    Penny's Guest Home sits in Concord, CA, and operates as a small six-bed assisted living facility, with a license as a Residential Care Facility for the Elderly #75601524, and the place feels warmer than some others because the owner and staff are described as kind, caring, and very involved with each resident, so family members often say their loved one is treated like family there, and you see both private and shared rooms, which come with basic furnishings but can be made to feel like your own space with personal touches. The care team at Penny's Guest Home helps with daily needs like bathing, dressing, medication reminders, and even incontinence care, and they have a full-time nurse on site during weekdays to coordinate health, offer oversight, and adjust care plans as needed. Trained staff remains on duty around the clock for safety and support, and everyone who works there must clear a criminal background check, so there's peace of mind on that front. Penny's Guest Home isn't a skilled nursing facility, but it gives a good level of support for people who don't need intensive or hospital care, and the goal is always to help folks stay as independent as possible while helping them with the things they can't manage alone. The facility also provides memory care for those who need it and respite care if a family caregiver needs a temporary break, and the routines are kept simple and steady, with meals, medication, and help with appointments or outings all handled within a calm, home-like setting. Security includes emergency call systems, and housekeeping, laundry, and meal preparation are part of everyday life, making things easier for residents and families. Common spaces and organized activities encourage socializing and relaxation, and you tend to see people gathered for meals, games, or just sitting together, with the staff close by to help as needed. Dining is flexible with different options to suit various needs, so most residents find something they like at mealtime, and transportation can be arranged for medical visits or local outings. With both assisted living and memory care services offered, Penny's Guest Home also stands out for its focus on the small details-knowing who likes what, who needs extra time in the morning, or who does best with a bit of space-which helps make the place feel safe, honest, and homelike for aging adults who need a bit more support than they can get living alone.

    People often ask...

    State of California Inspection Reports

    11

    Inspections

    1

    Type A Citations

    0

    Type B Citations

    6

    Years of reports

    07 Jul 2025
    Found no deficiencies; living areas, bedrooms, and outdoor spaces were clean and well supplied, with secure storage for medications and knives. Reviewed resident and staff records, confirming all three staff were fingerprint-cleared and linked to the home.
    29 Jul 2024
    Found no deficiencies after an unannounced visit; living areas, bedrooms, and outdoor spaces were well maintained with adequate supplies and secure medication storage. Reviewed resident and staff records; all staff were fingerprint-cleared and associated with the home.
    29 Jul 2024
    Inspection found no deficiencies at the facility and all records and supplies were in compliance with regulations.
    09 Aug 2023
    Found no deficiencies after inspecting the site, with living areas, bedrooms, and outdoor space well kept. Observed adequate resident supplies, seven days of non-perishable food, secure medication storage, and five staff members fingerprint-cleared and associated with the location.
    09 Aug 2023
    Inspection found no deficiencies in the facility, confirming compliance with regulations.
    26 Sept 2022
    Found comprehensive infection-control measures in place, including a universal screening entry, a 30-day supply of PPE, locked storage for medications and cleaning supplies, functioning hand-washing stations with signage, and fully charged fire extinguishers; no deficiencies cited.
    26 Sept 2022
    Confirmed no deficiencies during inspection of infection control measures at the facility.
    • § 9058
    14 Jan 2021
    Determined that the resident provided conflicting information about the sexual abuse allegation, with no corroborating details or witnesses. Interviews with staff and police found no evidence of mental impairment or witnessed verbal abuse; although the allegations may have occurred, there was not a preponderance of evidence to prove them, so they are unsubstantiated; local police requested staff contact information but did not provide a reason and did not respond to attempts to speak with the department.
    14 Jan 2021
    Investigated allegations of verbal and sexual abuse were found to be unsubstantiated due to conflicting information and lack of evidence.
    15 Jan 2020
    Completed an inspection of the facility, no deficiencies were found, residents were well cared for and living in a clean and organized environment.
    10 Oct 2019
    Confirmed cleanliness, proper maintenance, and adequate supplies during inspection.

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