Pricing ranges from
    $5,728 – 7,446/month

    Serra Highlands Senior Living

    501 King Dr, Daly City, CA, 94015
    • Independent living
    • Assisted living

    Pricing

    $5,728+/moSemi-privateAssisted Living
    $6,873+/mo1 BedroomAssisted Living
    $7,446+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.26 · 106 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      4.1
    • Building

      4.4
    • Value

      4.0

    Location

    Map showing location of Serra Highlands Senior Living

    About Serra Highlands Senior Living

    Serra Highlands Senior Living sits in Daly City, just outside of San Francisco, and has a clean, bright, and welcoming feeling, with a mix of independent living, assisted living, memory care, skilled nursing, and even continuing care retirement options, so as folks' needs change, they can stay in the same place and get more care if they need it; the staff are friendly and helpful, including the front desk, and residents and visitors have said it's a pleasant place with lots of positive talking and good energy among residents and workers. The rooms are private and a good size, with bathrooms and some have smart TVs, but the streaming services aren't included, so you'd have to set that up if you want it, and residents can bring their own things to decorate and make it feel more like home, which is nice-plus, you have options like pet-friendly living and accessible showers for those who need them.

    There's always someone on duty for 24-hour oversight, and trained staff helps with daily activities like bathing, dressing, or just remembering to take medicine, and people who need more medical care or memory support have personalized plans and a secure area so they stay safe and comfortable. Meals are chef-prepared with vegetarian and kosher options, served in an elegant dining area, and there's always a choice, which is good if someone's a bit picky or has special needs. The building has indoor and outdoor spaces for socializing or just relaxing, including a beauty salon, a visiting room with a TV, resident parking, and transportation to appointments or outings, so people don't feel stuck; folks can walk the wooded paths or sit outside to look at the bay or the gardens, and they host activities all day, so you see people going to arts and crafts, bingo, exercise classes, and even happy hours or live music.

    The community has a vibrant, busy feel, with a social calendar full of chances to mingle and connect, and the continued learning program means people can keep growing or pick up something new they never had time for before. Memory care is set up for residents with Alzheimer's or other kinds of dementia, with activities and therapies to help prevent wandering or confusion, and there's skilled nursing if a higher level of care is needed, so you don't have to worry about moving somewhere else if things change. Staff help with planning out what care costs, with real stories and resources about options like veterans' benefits or using home sale proceeds, or even long-term care insurance, so families have support for making decisions.

    Serra Highlands Senior Living feels closely knit and active, with lots of chances for friendships, events that keep the days from getting too long or dull, and a sense of safety and support; the place stays tidy and the atmosphere is open, so people can come and go in the common areas and socialize easily, with only a few rules for safety. There's always plenty to do and someone around to help, whether someone lives independently, needs a bit of extra support, or requires more advanced medical or memory care, and there are options for home care and respite stays too, so families can get help without a big commitment. Overall, Serra Highlands offers a variety of services and living choices in a clean, cheerful space surrounded by scenic views and supports people through every stage of aging with respect and care.

    People often ask...

    State of California Inspection Reports

    15

    Inspections

    1

    Type A Citations

    10

    Type B Citations

    4

    Years of reports

    23 Apr 2024
    Inspection revealed no safety hazards or deficiencies at the facility.
    09 Apr 2024
    Found no deficiencies during the visit and interviewed 1 staff member.
    27 Mar 2024
    Reviewed allegations of improper infection control practices, including caregivers not changing gloves between residents and shortage of garbage can liners. Evidence was inconclusive to support or refute findings. Insufficient documentation for infection control training and preventionist role noted.
    19 Mar 2024
    Reviewed documents, interviewed staff members, and found no deficiencies during the visit.
    07 Feb 2024
    Investigated complaints about inappropriate communication, construction hazards, and inadequate meal services; found no substantial evidence to support claims.
    17 Mar 2023
    Confirmed compliance with all regulations during the unannounced visit, recommending licensure of the facility.
    21 Feb 2023
    Confirmed successful completion of Component II inspection, demonstrating understanding of licensing laws and regulations related to facility operation, admission policies, staffing requirements, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
    21 Apr 2022
    Identified deficiencies in regulations were cited during an inspection by the California Department of Social Services.
    • § 87109(b)
    • § 87206(a)
    • § 87206
    21 Apr 2022
    Identified violations during the inspection led to civil penalties being assessed for non-compliance with certain regulations.
    08 Apr 2022
    Investigated operation without approved licensure and identified deficiencies in regulatory compliance.
    • § 87206
    • § 87109(b)
    08 Apr 2022
    Identified deficiencies in reporting incidents and staff competency during a visit to the facility.
    • § 87411(a)
    • § 87205
    • § 87109(b)
    • § 87211
    • § 87206
    08 Apr 2022
    Confirmed that staff did not seek timely medical attention for a resident but found no evidence of pressure injuries during their stay.
    • § 87465(a)(1)
    23 Jun 2021
    Inspection found the facility to be in compliance with regulations, with no deficiencies observed during the visit.
    30 Jan 2021
    Reviewed multiple assessments, medical records, and interviews regarding allegations of inadequate supervision and falls resulting in injuries. Allegations were not proven due to lack of evidence.
    30 Jan 2021
    Determined that the allegation regarding inadequate care for a resident's pressure injuries was unfounded, as medical records and interviews indicated proper care and treatment were consistently provided.
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