I love the beautiful, modern facility, active Jewish life with a caring Rabbi, lovely artwork, good therapy, and many engaging activities - staff are often warm, professional and attentive. That said, management and communication are inconsistent, turnover and chronic understaffing (especially nights) create safety risks - falls, medication errors, missed or late meals, and supply/laundry problems have happened. Food is usually kosher and tasty but can be lukewarm or overly sweet; sometimes families are forced to hire private caregivers at great expense. Overall the caregivers are dedicated and compassionate, but systemic staffing and leadership failures make me hesitant to recommend it without strong family advocacy.
The Reutlinger Community sits in Danville, California, as a nonprofit senior living community with a focus on providing Assisted Living, Enhanced Care, Memory Care, Skilled Nursing, and short or long-term Rehabilitation, and its roots go all the way back to 1950 when it was founded as The Home For Jewish Parents in Oakland. The 110,000-square-foot facility offers room and board for up to 180 seniors and has newly renovated areas to improve comfort and daily life, and the apartments, available as studios or one-bedrooms, have their own kitchens and bathrooms, so residents can enjoy privacy along with community features like communal dining rooms, outdoor courtyards, a gym, a museum, and a library. The Reutlinger Community puts a big focus on a "Continuum of Care" program, which helps couples with different needs stay together while getting the right care for each, letting people age in place while the staff, who have over 100 years of combined experience, work hard to treat every resident as the most important person in the building.
The community is proud of its Jewish heritage and values but is open and welcoming to people of all backgrounds, faiths, and identities, and as part of the Keshet network, supports equality for LGBTQ Jews and families, making sure everyone feels included no matter their age, , race, or ability. People here can receive help with daily living, emergency care, home care services, and even transportation via the community bus, and there are options for spiritual care and educational seminars, including Dementia Awareness sessions. The four levels of care-Assisted Living, Enhanced Assisted Living, Memory Care, and Skilled Nursing-are designed so residents get the personalized support they need, whether recovering from illness or living with memory challenges, while still having the chance to take part in social events like their 75th Anniversary Celebration, enjoy art in the online Gallery, use features like Facebook, Messenger, and Instagram to stay connected, and relax in the newly refreshed common areas. The staff works to provide not just high-quality health care, but also daily support and a sense of community, all rooted in upholding traditions and values important to many, with the facilities, programs, and experienced team focused on making each day safer, easier, and more social for every resident.
People often ask...
The Reutlinger Community offers independent living, assisted living, memory care, and skilled nursing.
There are 36 photos of The Reutlinger Community on Mirador.
Yes, The Reutlinger Community allows residents to age in place and adjust their level of care as needed.
The full address for this community is 4000 Camino Tassajara, Danville, CA, 94506.
Yes, The Reutlinger Community offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
42
Inspections
6
Type A Citations
3
Type B Citations
5
Years of reports
07 Aug 2025
07 Aug 2025
Investigated elopement after a staff member disabled the wander guard, causing the resident to briefly leave the building. Located unharmed, returned, and moved to memory care; police and the responsible party were notified; physician noted the resident cannot leave unassisted.
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§ 9058
25 Jun 2025
25 Jun 2025
Identified that one resident took another resident's medications, with family and physician notified. Observed no ill effects after three days of monitoring, and a deficiency related to medication administration was noted; an exit interview was conducted.
§ 9058
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16 Jun 2025
16 Jun 2025
Found no deficiencies during the visit. Reviewed six resident and six staff records and observed secure medication storage, working detectors, adequate food supplies, and up-to-date first aid training among staff.
§ 9058
16 Jun 2025
16 Jun 2025
Identified eviction as being pursued because staff cannot meet the resident's needs without the responsible party's agreement to adjustments such as medication changes, 1:1 care, and possibly moving to memory care; ongoing efforts to resolve with the responsible party were noted.
§ 9058
02 Apr 2025
02 Apr 2025
Investigated a self-report of verbal abuse toward a resident by staff; the resident could not identify the staff involved due to hearing loss, and others interviewed did not confirm the abuse.
§ 9058
12 Mar 2025
12 Mar 2025
Investigated a self-reported fall of a memory-care resident and found that staff checked on the resident but did not wake them for a full assessment after the fall; the resident later went to the emergency department and has since returned and is receiving physical therapy.
27 Nov 2024
27 Nov 2024
Found that the allegation of a staff member bullying residents and writing mean nicknames in their charts was not supported by interviews, chart reviews, or other evidence; residents could not be interviewed due to dementia.
18 Jul 2024
18 Jul 2024
Found no deficiencies observed during the visit. Hot water in resident bathrooms ranged from 106 to 117 degrees Fahrenheit, medications and sharps were secured, food supplies were adequate, and fire safety equipment was serviced with an approved fire clearance.
18 Jul 2024
18 Jul 2024
No deficiencies cited during visit. Lighting, temperature, and safety measures were found to be adequate for residents' comfort and well-being.
11 Jul 2024
11 Jul 2024
Reviewed 7 resident records and 5 staff records; all staff files were on file and ADL training was current; no deficiencies noted. The annual review remained incomplete.
11 Jul 2024
11 Jul 2024
Inspection found no deficiencies during visit.
15 May 2024
15 May 2024
Investigated a complaint that a visitor harassed a resident, resulting in the visitor's visitation rights being temporarily suspended.
15 May 2024
15 May 2024
Found that a visitor was temporarily suspended from visiting due to harassment, based on interviews, observations, and document review.
§ 87468.1(a)(11)
17 Jan 2024
17 Jan 2024
Identified a medication mix-up where a bowl of soup given to one resident contained another resident's medication. Identified two additional incidents: a staff member yelled at a resident, and a resident with dementia on hospice choked a visitor and later passed away.
17 Jan 2024
17 Jan 2024
Confirmed incidents involving medication mix-up, verbal altercation between staff and resident, and visitor being choked by a resident.
01 Nov 2023
01 Nov 2023
Found that staff sought extra help from internal staff and registry workers, but there was insufficient evidence to prove the allegations of inadequate staffing, false caregiver-to-resident ratios, administrator not performing duties, or failure to carry out activities; these allegations were UNSUBSTANTIATED.
01 Nov 2023
01 Nov 2023
Confirmed findings related to staffing levels, caregiver to resident ratios, administrator duties, and planned activities at the facility.
15 Sept 2023
15 Sept 2023
Determined the allegation that residents do not receive proper incontinence care UNSUBSTANTIATED. Found the questionable death allegation UNFOUNDED.
15 Sept 2023
15 Sept 2023
Identified concerns about a resident injury, delays in medical care, staffing issues, finances, food service, and family council responsiveness, but there was not a preponderance of evidence to prove the violations occurred; UNSUBSTANTIATED.
15 Sept 2023
15 Sept 2023
Found no deficiencies cited after the visit, with safety measures, food supplies, medication storage, and resident records in good order. Observed appropriate temperatures, functional safety devices, and up-to-date staff training and medical assessments.
15 Sept 2023
15 Sept 2023
Confirmed no deficiencies found during the visit.
29 Aug 2023
29 Aug 2023
Found incident reports about a resident with low oxygen and another alleging rough handling after a shower. Identified older investigations into injuries to residents with internal reviews conducted; a copy of the internal investigation was requested; no deficiencies were cited.
29 Aug 2023
29 Aug 2023
Investigated multiple incidents involving staff conduct, including allegations of rough handling during resident care and previous reports of inappropriate behavior by another staff member. No deficiencies cited during the visit.
04 Apr 2023
04 Apr 2023
Found the allegation that staff interfered with residents' sleep by slamming doors at night unsubstantiated due to lack of a preponderance of evidence.
04 Apr 2023
04 Apr 2023
Investigated an allegation that COVID-19 spread was not adequately prevented; interviews indicated residents were isolated in private rooms, with some staff noting that COVID-positive individuals were redirected back to their rooms instead of the common area. Not enough evidence to determine definitively whether the issue occurred.
04 Apr 2023
04 Apr 2023
Allegation of staff disturbing residents' sleep in the middle of the night was investigated and ultimately unsubstantiated.
18 Nov 2022
18 Nov 2022
Found three residents from another facility living at the site; one resident could not be visited because they were sleeping; staff schedules were reviewed, and adequate food, paper supplies, and PPE were observed with staffing remaining stable; no imminent health or safety concerns identified.
18 Nov 2022
18 Nov 2022
Visited facility, no concerns found during inspection.
09 Nov 2022
09 Nov 2022
Found two residents from another facility living on-site who reported feeling safe, well-fed, and that their needs were met; observed adequate supplies and stable staffing, with no immediate health or safety concerns.
09 Nov 2022
09 Nov 2022
Confirmed residents from one facility were safe, comfortable, and well-cared for during an unannounced visit by state authorities. No immediate concerns were identified.
18 Aug 2022
18 Aug 2022
Investigated allegation that a resident's care plan increased without an updated plan and that the POA did not receive a copy during the 8/5/2022 care conference; records show the needs and services plan was not provided at that conference, but a resident assessment point sheet with care level description was emailed on 6/7/2022, and a Quality and Compliance Nurse explained the care categories during the conference. Found there is not a preponderance of evidence to prove or disprove the allegation, so it is unsubstantiated.
18 Aug 2022
18 Aug 2022
Unsubstantiated allegation of care plan not updated as resident's POA did not receive a copy during care conference, but care level description was provided and explained by Quality and Compliance Nurse.
09 Nov 2021
09 Nov 2021
Found insufficient evidence to prove two specific allegations: that staff used a shorter COVID test swab to avoid discomfort, and that staff would stop a test if a resident refused.
09 Nov 2021
09 Nov 2021
Interviews with residents and staff were conducted, and documentation was reviewed. Allegations related to COVID testing were not proven, and the findings were inconclusive.
07 Oct 2021
07 Oct 2021
Found that a valet parking service, contracted and not part of the program, did not follow infection control, according to staff. Found that the complaint alleging failure to mitigate COVID-19 spread was unfounded.
07 Oct 2021
07 Oct 2021
LPAs investigated a complaint regarding infection control related to valet parking service, but found it to be unfounded.
31 Aug 2021
31 Aug 2021
Found infection control measures in place, including a central screening point, staff wearing PPE, adequate PPE stock, sufficient food supplies, posted hygiene reminders, and no deficiencies identified.
31 Aug 2021
31 Aug 2021
Conducted an Infection Control Inspection, no deficiencies cited, all protocols and supplies in place, staff compliant with proper PPE and screening procedures.
25 Nov 2020
25 Nov 2020
Identified an allegation involving two residents; the individuals were separated.
25 Nov 2020
25 Nov 2020
Confirmed appropriate intervention for an incident involving two residents.
24 Nov 2020
24 Nov 2020
Found substantiated that staff did not consistently wear face coverings, as photos showed two individuals with their masks pulled down.
Found unfounded the allegation that the responsible party was not informed when a COVID-positive individual was identified, since communications and records showed notification and testing consent were provided.
24 Nov 2020
24 Nov 2020
Confirmed mask policy violations and actions taken to inform responsible party of COVID-positive individuals.
