I moved my mom here and overall I'm very glad we did - the community is stunning, spotlessly clean, bright and luxurious yet homey, with spacious, well-appointed apartments and lovely outdoor space. The staff are the highlight: kind, knowledgeable, genuinely caring, and often go the extra mile (Miriam and Brandie were especially helpful), and activities - especially music therapy - are engaging with strong participation. Dining is restaurant-style with chef-created menus and tasty meals, though some residents noted limited menu options, spice/temperature issues, and occasional delays. Care felt personalized and attentive, but I did see staffing/communication hiccups, some memory-care turnover and a few safety/hygiene concerns reported by others. It's not cheap and there are occasional management lapses, but I feel my loved one is comfortable, well-cared for, and enjoying life here - I would recommend with those caveats.
Emerald Home Care is a senior living community that prioritizes nutritious meals and dining experiences for its residents. Located in Dublin, CA, Emerald Home Care offers a range of care services including specialized care, companion and homemaker services, hospice care, and mild cognitive impairment care. The community strives to provide a welcoming and friendly environment for residents and visitors alike, with staff members who are known for their helpfulness, joyfulness, and kindness.
The community has been recognized with several awards, including the Best of Senior Living Award and the Best Activities in Senior Living Award. These awards highlight Emerald Home Care's exceptional care and support for seniors in independent living, assisted living, memory care, and home care. Additionally, Emerald Home Care has received the Best of Senior Living All Star Award, which honors providers who have received strong reviews from families and residents.
Emerald Home Care offers a range of care types, including memory care and residential care home options. The community is dedicated to providing a high level of care and support to meet the individual needs of each resident. Families and seniors looking for a care home that prioritizes quality meals, exceptional care, and a friendly atmosphere may find Emerald Home Care to be a suitable option.
People often ask...
Emerald Care Home offers competitive pricing, with rates starting at a cost of $6,016 per month.
Emerald Care Home offers assisted living, memory care, and board and care.
There are 28 photos of Emerald Care Home on Mirador.
The full address for this community is 7314 Emerald Ave, Dublin, CA, 94568.
Yes, Emerald Care Home offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
51
Inspections
13
Type A Citations
13
Type B Citations
6
Years of reports
07 Jul 2025
07 Jul 2025
Found that the allegations that staff failed to provide showers, ensure clean clothing, meet hygiene needs, and leave the resident in soiled clothing were unsubstantiated.
07 Jul 2025
07 Jul 2025
Found that the allegation that staff are not meeting the resident's medical needs was supported by evidence, including missed catheter care checks, documentation gaps, and reports from multiple sources.
§ 87623(b)(2)
06 Jun 2025
06 Jun 2025
Identified serious care deficiencies: a resident developed a pressure injury due to inadequate repositioning and wound care, and staff did not adequately meet diapering needs, provide timely medication assistance, or respond promptly to call buttons. Observed activity programming existed, with some residents participating, though not all were engaged.
§ 87411(a)
§ 1569.269(a)(6)
§ 87465(c)(2)
§ 87625(b)(3)
13 May 2025
13 May 2025
Identified that a staff member was not fingerprinted and required resident documents were not submitted; a $500 civil penalty was assessed for the unfingerprinted staff member, continuing at $100 per day until corrected, with possible additional penalties if the missing documents are not submitted.
§ 9058
§ 87355(e)(2)
§ 87506(a)
13 May 2025
13 May 2025
Investigated multiple allegations about a resident’s care and hygiene; found insufficient evidence to prove any violation occurred and no deficiency was cited.
23 Apr 2025
23 Apr 2025
Investigated the claim of physical abuse. After reviewing records and interviewing staff and a witness, the evidence could not establish that the incident occurred.
23 Apr 2025
23 Apr 2025
Found that the allegation of a staff member sexually assaulting a resident occurred. Police reports and interviews supported the allegation.
§ 87468.2(a)(8)
16 Apr 2025
16 Apr 2025
Found no deficiencies; safety measures were in place—detectors functioning, hot water 109°F, bathrooms with grab bars and non-slip mats—medications and sharps secured, food supplies adequate—and resident and staff records plus emergency documents reviewed.
§ 9058
02 Apr 2025
02 Apr 2025
Found safety and care standards met: meds and sharps secured, detectors working, temperatures comfortable, foods stocked, and all records complete; no deficiencies identified.
02 Aug 2024
02 Aug 2024
Identified an altercation between two residents; staff intervened and separated them. Collected documents related to the incident; no deficiencies identified.
02 Aug 2024
02 Aug 2024
Investigated an incident where a resident was found outside, face down in a bush near the front entrance at night; no injuries were reported.
02 Aug 2024
02 Aug 2024
Found a deficiency related to a resident being found outside of the facility, prompting increased safety checks and a move to a more supervised unit.
§ 87211(a)(2)
§ 87468.2(a)(4)
26 Jul 2024
26 Jul 2024
Found no deficiencies during the visit. Verified that resident and staff records were complete, medications and logs were reviewed, and safety measures and emergency plans were in place.
26 Jul 2024
26 Jul 2024
Reviewed and found the facility to be in compliance with state regulations during the inspection.
21 May 2024
21 May 2024
Found safety and care documentation deficiencies, including unlocked cleaning supplies, knives, and gardening tools; unlocked medications; and a missing current medical assessment and service plan for a resident. Found no documented changes in a resident's condition by staff.
§ 87465(h)(2)
§ 87466
§ 87705(c)(5)
§ 87705(f)(1)
21 May 2024
21 May 2024
Identified deficiencies in safety and documentation procedures during the inspection.
§ 9058
02 May 2024
02 May 2024
Identified unsecured medications and cleaning products in residents' rooms and in an unlocked under-sink cabinet, with medication found in an unlocked kitchen drawer. Noted clutter and various outdoor items stored in the yard, including paint, furniture, and outdoor equipment.
02 May 2024
02 May 2024
Identified deficiencies were observed during the inspection, including improper storage of medications and cleaning supplies, as well as outdoor items cluttering the yard.
§ 87309(a)
§ 87303(a)
§ 87465(h)(2)
16 Jan 2024
16 Jan 2024
Identified a safety concern when hot water in five memory care rooms exceeded 121 degrees Fahrenheit, posing a burn risk. Noted that food supplies were adequate, medications were secured, smoke detectors functioning, and no water hazards observed.
16 Jan 2024
16 Jan 2024
Identified a deficiency related to hot water temperature during a health and safety check conducted at an assisted living facility.
§ 87303(e)(2)
05 Dec 2023
05 Dec 2023
Identified that the required annual check was incomplete and will be completed at a later date. Found no deficiencies; an exit interview was conducted.
05 Dec 2023
05 Dec 2023
No deficiencies were found during the inspection.
31 Jul 2023
31 Jul 2023
Investigated and found insufficient evidence to support the allegation of inadequate supervision during a fall, lack of supervision during transport, denial of access to an incident report, and failure to seek timely medical care.
31 Jul 2023
31 Jul 2023
Investigated finding: Allegation of resident sustaining injuries from a fall was unsubstantiated. Staff provided appropriate care and called 911 promptly.
19 Apr 2023
19 Apr 2023
Found no deficiencies after an unannounced health and safety check on 4/19/2023; observed adequate food supplies, locked medications, functioning detectors, and appropriate temperatures, with the Executive Director unavailable at the time.
19 Apr 2023
19 Apr 2023
Confirmed no deficiencies during health and safety check.
10 Aug 2022
10 Aug 2022
Identified that staff failed to submit the incident report within seven days of a resident's fall on 07/13/22 and failed to submit the death report within seven days of a resident's death on 07/18/22 to the state licensing agency.
10 Aug 2022
10 Aug 2022
Found that the home did not notify the resident's responsible party of a rate increase after a change in level of care. Found that the resident had an unwitnessed fall while under hospice care, but there was not enough evidence to conclude neglect or lack of supervision.
10 Aug 2022
10 Aug 2022
Observed failure to submit incident and death reports in a timely manner by the staff during the inspection by CCL.
§ 1569.657(a)
22 Jul 2022
22 Jul 2022
Found a face-to-face Component III presentation conducted with the person in charge; participants gained knowledge about operating and maintaining it in accordance with regulations.
22 Jul 2022
22 Jul 2022
Found no issues; all safety features, living spaces, and equipment met requirements and were ready for licensing under new ownership. Noted proper climate control, interconnected detectors, accessible bathrooms, and staff response systems, with required posters displayed.
22 Jul 2022
22 Jul 2022
LPAs conducted an inspection, finding no issues and determining that the facility is ready to be licensed pending final approval.
17 May 2022
17 May 2022
Completed COMP II via telephone, confirming the applicant/administrator understood Title 22 and topics covering operation, staff qualifications and responsibilities, program policies, grievances, the building and food service, and required documents including criminal record clearance, health screening, fire clearance, First Aid/CPR certification, administrator certification, and financial verification.
17 May 2022
17 May 2022
Confirmed successful completion of COMP II for CHOW application.
13 May 2022
13 May 2022
Found eggs stored in the pantry overnight and later discarded.
13 May 2022
13 May 2022
LPAs identified a deficiency related to the improper storage of food during the visit.
§
09 May 2022
09 May 2022
Found no deficiencies related to infection control after an unannounced visit, noting a single entry point for universal screening of staff, residents, and visitors, posted handwashing reminders, a two-day supply of perishable food and a one-week supply of non-perishable food, a 30-day stock of PPE kept in a central, accessible location, and locked storage for knives, cleaning supplies, and medications.
09 May 2022
09 May 2022
Confirmed no deficiencies found during the inspection.
§
16 Mar 2022
16 Mar 2022
Identified expired foods in the pantry during an unannounced infection-control visit. Observed proper PPE use, a central screening station, and locked storage for knives, cleaning supplies, and medications.
16 Mar 2022
16 Mar 2022
Observed expired foods in the pantry during inspection.
§ 87555(b)(28)
08 Nov 2021
08 Nov 2021
Found good infection control measures in place, including symptom screening, PPE use, hand hygiene supplies, and daily cleaning; up to 80 residents on four floors with working fire safety equipment, and no deficiencies cited.
08 Nov 2021
08 Nov 2021
Visited facility for annual inspection of infection control practices. No deficiencies found.
02 Apr 2021
02 Apr 2021
Inspected facility met health and safety standards during televisit. Residents were well cared for with adequate supplies and amenities.
09 Nov 2020
09 Nov 2020
Found readiness for licensure, with all safety features in place and COVID-19 screening at entry; no issues observed and final approval pending.
09 Nov 2020
09 Nov 2020
Confirmed that the facility met all requirements during inspection and is ready for licensing pending final approval.
05 Nov 2020
05 Nov 2020
Confirmed a substantiated allegation of failure to notify the governing agency of specified events. Penalty of $2,000 assessed for violation.
§ 1569.686(a)(3)
26 Oct 2020
26 Oct 2020
Confirmed COMP II completion for the applicant and administrator, who demonstrated understanding of license type, client/resident populations, and program, as well as staff qualifications and responsibilities, applicant and administrator qualifications, and program policy including abuse, admission agreement, medication management, reporting incidents to CCL, and restricted & prohibited conditions.
Reviewed grievances, complaints, community resources, physical plant, and food service, along with application document review topics such as criminal record clearance, health screening, fire clearance, First Aid/CPR, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property; advised to email/fax signed LIC 809 with copy of photo ID to CAB.
26 Oct 2020
26 Oct 2020
Confirmed understanding of regulations and policies regarding facility operation, staff qualifications, program policies, physical plant, and application requirements.
23 Oct 2020
23 Oct 2020
Identified deficiencies in resident care and safety practices.
21 Oct 2020
21 Oct 2020
Conducted a health and safety check of the facility. All vital services operational, residents well-groomed, and adequate food supplies on hand. Staff present during the visit.
30 Sept 2019
30 Sept 2019
Found no evidence to support the allegations made during the visit to the facility.
