I toured this small, home-like assisted living and memory-care community and was impressed by the kind, knowledgeable staff, strong communication, and beautifully kept gardens. My family member settled in and is well cared for - meals, laundry and housekeeping are provided and staff felt compassionate and attentive. The facility is dated, intimate (shared cabins up to four residents, few private rooms), with limited activities and no big central gathering space, so it can feel confining for someone who wants more stimulation. I did notice occasional staffing/maintenance and phone/medication hiccups and the cost is high. I'd recommend it for families who prioritize warm, experienced dementia care in a quiet, small setting - not for those who need private rooms or lots of amenities.
Lo-Har Senior Living in El Cajon, California, provides a wide range of care for seniors in a family-style home setting that offers a warm, supportive environment for people with many different needs, and the community has been around since 2019 with a verified 4.3-star rating from families and residents. The staff provides care for up to 68 residents, with licensed nurses, visiting doctors, and therapists who help people at every level of care, and there are always staff awake and alert, including six during the day and four at night, to help with everything from bathing and medication to managing dementia and helping people who can't get around by themselves or need mechanical lifts. The place offers all sorts of living options like Independent Living, Assisted Living, Memory Care, Respite Care, and long-term Skilled Nursing, so seniors can stay even if their health needs change, and there are special memory care programs using individual care plans, activity programming for mental health, and safety technology like bracelets and delayed-eject doors that keep residents safe from wandering.
Lo-Har lets seniors bring their own furniture so they can decorate their rooms and feel more at home, and the community works hard to blend a welcoming atmosphere with comfort and structure, offering indoor and outdoor spaces, gardens, shaded walking paths, anytime dining, guest meals, and even a beautician and manicurist on site. Seniors can join engaging activities, attend religious services, and spend time with pets, all in a secure place where staff know how to handle behavioral needs and health problems like dementia, Alzheimer's, incontinence, or aggressive behavior. Licensed since October 1, 2019, by California's Department of Social Services, the community offers month-to-month leases with no buy-in fees, and provides short-term respite and hospice care as needed, plus strong support for people who are bedridden or need transitional care.
Lo-Har uses technology to watch for exit-seeking behavior, and the locked perimeter and separate memory care building provide extra safety for residents who might wander, while staff can help with insulin, manage medications, and offer reminders for daily healthcare, toileting, and meals. Meals are nutritious and served at any time, rooms are kept clean by the staff, and transportation services make it easy for residents to get around town or to medical appointments if they need them. The atmosphere at Lo-Har is friendly and easygoing, with plenty of activities and group programs that help everyone stay social, keep moving, and find some joy each day, and while the community may allow cats and dogs, the main focus always stays on helping people feel respected, safe, and cared for as their needs change.
People often ask...
Lo-Har Senior Living offers competitive pricing, with rates starting at a cost of $6,024 per month.
Lo-Har Senior Living offers assisted living and memory care.
There are 33 photos of Lo-Har Senior Living on Mirador.
The full address for this community is 768 Dorothy St, El Cajon, CA, 92019.
Yes, Lo-Har Senior Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
120
Inspections
5
Type A Citations
28
Type B Citations
6
Years of reports
01 Aug 2025
01 Aug 2025
Investigated an allegation that a staff member treated a resident roughly; no abuse identified. Investigated a medication incident in which a resident did not receive prescribed medication; no adverse effects occurred, and no deficiencies were cited.
§ 9058
01 Aug 2025
01 Aug 2025
Found no evidence to support the allegation that resident representatives' telephone calls or emails were not returned; phones operated without issue, no missed emails were identified, and the email address in use belonged to a former employee.
21 Jul 2025
21 Jul 2025
Found no evidence that neglect caused hospitalization due to inadequate supervision, with records showing the resident could self-propel a wheelchair and staff responding to health changes. Also identified concerns about the absence of a dedicated food service director and about laundry service timing, along with the use of agency staff to meet staffing needs.
07 Jul 2025
07 Jul 2025
Investigated the allegation and found insufficient information to prove or disprove it.
26 Jun 2025
26 Jun 2025
Investigated an allegation that a staff member refused to provide incontinence care to a resident. Found insufficient evidence to support the claim after interviews and review of records.
25 Jun 2025
25 Jun 2025
Investigated the stated allegation and found it unsubstantiated.
25 Jun 2025
25 Jun 2025
Found that the allegation could not be proven or disproven, resulting in an unsubstantiated finding.
25 Jun 2025
25 Jun 2025
Determined that the allegation that two residents who shared a room had an altercation—one retrieved a mop from the trash, which upset the other, who slapped the first—could not be proven or disproven, and the findings are unsubstantiated.
25 Jun 2025
25 Jun 2025
Found the allegations uncorroborated and lacking necessary details, and determined that none could be proven or disproven, resulting in unsubstantiated findings.
25 Jun 2025
25 Jun 2025
Investigated the allegation concerning new leadership; unable to prove or disprove due to lack of additional interviews, leaving the allegation unsubstantiated.
16 Jun 2025
16 Jun 2025
Investigated allegations that the resident's dietary needs were not met and that laundry and housekeeping were not provided. Found insufficient evidence to support these claims.
16 Jun 2025
16 Jun 2025
Found no evidence to support that staff did not seek medical attention for a resident with GI issues, as records showed ongoing contact with the medical provider. Found that one resident refused meals on March 13, 2025 but had access to protein shakes, that another resident had access to water and did not go without it for two days, and that no bedding odors were observed.
29 May 2025
29 May 2025
Investigated allegations that staff neglected a resident, resulting in a Stage 4 pressure injury and failure to provide incontinence care. Found that the neglect leading to the injury and inadequate care occurred, while the claim that medical care was not sought and a resident with a prohibited condition was retained without an exception did not have enough supporting evidence.
§ 87468.2(a)(8)
§ 87625(a)(1)
29 May 2025
29 May 2025
Found that the evidence did not establish the complaint that staff physically abused the resident and caused serious bodily injuries. The investigation included reviewing records and interviewing staff and others.
29 May 2025
29 May 2025
Investigated a claim of neglect/lack of supervision resulting in serious bodily injury to a resident; reviewed medical records, outside care records, and conducted multiple interviews. Found no evidence to support the neglect/lack of supervision allegation.
21 Mar 2025
21 Mar 2025
Found that the preponderance of the evidence did not prove staff neglect and/or lack of supervision caused a resident-on-resident altercation with injury. The incidents involved two residents who exchanged derogatory names and hit each other, with staff intervening and medical care provided.
02 Jan 2025
02 Jan 2025
Found that a prescribed as-needed medication went missing after a courier delivered it, but the resident's on-hand supply was sufficient to prevent a missed dose, and the incident was reported to the medical provider, pharmacy, and another government agency. Interviews indicated the resident did not miss any doses; health and safety checks were completed, and no deficiencies were identified during today’s visit, with an exit interview conducted with the executive director.
20 Nov 2024
20 Nov 2024
Found the allegation of elopement on 10/29/24; absentee notification plan followed; health and safety check conducted; no deficiencies cited.
25 Oct 2024
25 Oct 2024
Found one deficiency related to plumbing—one shower valve in the cottages was not working and several sinks were not draining. Verified that other aspects, including medications labeled and stored, safety devices functioning, and required resident and staff documentation, were in order.
§ 87303(e)(6)
03 Oct 2024
03 Oct 2024
Identified that a resident went AWOL from the memory care unit after leaving with an outside source vendor and was found away from the building.
03 Oct 2024
03 Oct 2024
Identified a resident-on-resident assault on September 24, 2024, and found that the licensee did not report the incident to Community Care Licensing or the Long Term Care Ombudsman.
§ 87211(c)
03 Oct 2024
03 Oct 2024
Investigated the allegation that lack of supervision led to one resident hitting another and causing a bruise. Found insufficient evidence to prove the allegation; interviews and records showed no prior conflicts between the residents, staff were nearby, and an outside source described the incident as isolated.
22 May 2024
22 May 2024
Identified civil penalties for a duplicate deficiency tied to California Code of Regulations Section 87411(c)(1), originally issued on 11/3/23; a $100-per-day penalty was assessed for 5/18/24 through 5/21/24 after evidence of correction was received.
22 May 2024
22 May 2024
Confirmed ongoing violation with civil penalties assessed.
17 May 2024
17 May 2024
Identified a preponderance of evidence that staff were not properly trained in first aid and CPR, with only 3 of 16 staff current on first aid and all 16 trained in CPR, and a civil penalty issued for duplicate citation within 12 months. Found no evidence to support the allegations that residents were not reassessed after new behaviors, that staff did not provide a safe environment, that residents smoked in non-smoking areas, that mold was present or walls were damaged, or that temperatures were not comfortable.
§ 87411(c)(1)
17 May 2024
17 May 2024
Found the first allegation that staff did not respond to communications from the resident's representative in a timely/appropriate manner was supported; the second allegation that staff did not assist with obtaining services in the community and did not allow the resident to leave unassisted was not supported.
§ 87468.1(a)(9)
17 May 2024
17 May 2024
Investigated the allegation that a resident was not allowed to contact emergency personnel. Found insufficient evidence to prove the allegation, based on interviews and record reviews.
17 May 2024
17 May 2024
Confirmed deficiencies in staff training but found no evidence to support allegations of inadequate resident reassessments, unsafe environment, smoking in non-smoking areas, facility disrepair, or uncomfortable temperatures.
§ 1569.312
06 May 2024
06 May 2024
Found deficiencies issued on 3/29/2024 remained unaddressed and no proof of correction was on file as of 5/6/2024.
06 May 2024
06 May 2024
Confirmed deficiencies during visit, corrections extended to new deadline.
19 Apr 2024
19 Apr 2024
Found that a resident went AWOL on 4/13/24 and was located and returned, with the absentee notification plan followed. Conducted a health and safety check, observed an auditory alarm in the memory care cottage, found no deficiencies, and conducted an exit interview with a staff member.
19 Apr 2024
19 Apr 2024
Confirmed AWOL incident reported from the facility on 4/15/24 and Resident #1 was returned safely. No deficiencies noted during health and safety check.
29 Mar 2024
29 Mar 2024
Identified inadequate direct-care staffing, noticeable odors and cleanliness problems, and failures to meet residents’ incontinence, hygiene, and physician order needs. Found that neglect of medical care leading to a resident’s hospitalization was not proven.
29 Mar 2024
29 Mar 2024
Reviewed an amended complaint during an unannounced case management visit, obtained the signature on it, and conducted an exit interview with the Wellness Director.
29 Mar 2024
29 Mar 2024
Identified deficiencies in resident care for a specific individual, including staff neglect and failure to meet medical needs, resulting in hospitalization. Identified issues with staff capacity and cleanliness of the facility.
26 Mar 2024
26 Mar 2024
Investigated allegations that staff did not administer prescribed medications to a resident and that medication records were altered; found not a preponderance of evidence to prove the alleged violation occurred.
26 Mar 2024
26 Mar 2024
Confirmed allegations of medication not being administered and records being falsified were not found to be substantiated during an inspection by the Department of Social Services.
11 Mar 2024
11 Mar 2024
Found that a resident went AWOL, was located by responders and transported to the emergency department, and that the absentee notification plan was followed. Conducted a health and safety check with no deficiencies identified, and an exit interview about residents' rights was completed.
11 Mar 2024
11 Mar 2024
Found that the allegation that a resident was not allowed to return home after a hospital stay was not proven.
11 Mar 2024
11 Mar 2024
Investigated a complaint about a resident allegedly not being allowed to return home after a hospital stay and determined that there was insufficient evidence to support the claim.
§ 87303(f)(5)
§ 87625(b)(3)
§ 87411(a)
§ 87611(e)
§ 87464(f)(4)
§ 87303(a)
14 Feb 2024
14 Feb 2024
Found that the allegation that a resident was not assisted with daily dressing occurred. Observed residents waiting for caregiver assistance with no staff available.
14 Feb 2024
14 Feb 2024
Confirmed findings of neglect in assisting residents with daily grooming and dressing needs, leading to deficiencies being cited per regulations.
23 Jan 2024
23 Jan 2024
Found insufficient evidence to prove the alleged failure to follow the resident's care plan. Interviews and records did not corroborate the claim.
23 Jan 2024
23 Jan 2024
Confirmed no evidence of the allegation that staff did not follow the resident's care plan.
05 Jan 2024
05 Jan 2024
Found that a resident fell in the dining area while attempting to walk with a bowl, resulting in a hip fracture and hospitalization after staff responded and 911 was called. Found that the resident is prone to falls due to medical conditions and temperament, safety measures existed but were challenged when the pendant and fall mats were lost, and the fall was not caused by inadequate staffing or supervision.
05 Jan 2024
05 Jan 2024
Investigated allegations of lack of supervision resulting in serious injury to a resident and insufficient staffing were unsubstantiated.
02 Jan 2024
02 Jan 2024
Determined insufficient evidence to prove the allegation that staff did not assist a resident with feedings. Interviews and records showed the resident requested help from at least one staff member and received assistance, and no independent evidence supported a denial of assistance.
02 Jan 2024
02 Jan 2024
Investigated an allegation of staff not assisting a resident with meals, but there was not enough evidence to prove it occurred.
12 Dec 2023
12 Dec 2023
Determined there was not a preponderance of evidence to prove the allegation of neglect resulting in a bedsore, the allegation of giving a resident an improper living arrangement, the allegation of not preventing harm between residents, and the allegation of not notifying the responsible party about an injury.
12 Dec 2023
12 Dec 2023
Found a fire in Building B, room 8, with alarms sounding around 8:45am; 20 residents were evacuated, accounted for, and relocated to adjacent buildings. Cleared by the local fire department around 1:00 PM; observed today that the room where the fire occurred was clean and damaged furnishings had been replaced; no deficiencies cited or observed; exit interview conducted.
12 Dec 2023
12 Dec 2023
Conducted a visit to check on residents and observed room where fire occurred, no deficiencies found.
20 Nov 2023
20 Nov 2023
Investigated allegations that medications were not issued as prescribed and were found on the floors of residents’ rooms. Found that staff delayed a pharmacy order for at least one resident, could not identify which resident the on-floor medications belonged to, and interviews and records indicated residents did not receive medications as prescribed.
§ 87465(c)(2)
03 Nov 2023
03 Nov 2023
Found a deficiency due to incomplete staff records; observed slip-strips in showers, while medications were securely stored and residents were treated with dignity.
03 Nov 2023
03 Nov 2023
Reviewed inspection of the facility revealed compliance with most regulations, but deficiencies were identified in staff records and slip-strips in showers. Dignified treatment of residents and proper medication administration were noted.
02 Nov 2023
02 Nov 2023
Investigated the allegation that a resident was not allowed to use the telephone to contact outside sources. Found no sufficient evidence to support this restriction; interviews and records showed the resident could access a telephone and request staff assistance to make calls.
02 Nov 2023
02 Nov 2023
Investigated allegation that a resident could not use the telephone to contact outside sources, found no substantial evidence to support the claim, as the resident had access to telephones and staff assistance when needed.
30 Oct 2023
30 Oct 2023
Reviewed records and observed that a secured perimeter around memory care areas had fire clearance and updated evacuation routes; no health or safety issues were found.
30 Oct 2023
30 Oct 2023
Confirmed no health or safety issues, staff follow proper protocol for the resident's safety, and the secured perimeter was approved by the fire authority.
25 Oct 2023
25 Oct 2023
Found insufficient evidence to prove the allegation that staff failed to provide activities for residents, despite resident reports of no consistent activities and staff noting occasional gaps in staffing.
Found insufficient evidence to prove the allegations that staff did not meet residents’ needs, did not follow admissions agreements, or altered a medical appointment without consent.
§ 87219(a)
25 Oct 2023
25 Oct 2023
Investigated the allegation of staff financial abuse involving a resident’s bank account; interviews and records review did not reveal unauthorized withdrawals and could not corroborate the claim.
25 Oct 2023
25 Oct 2023
Found no evidence of financial abuse towards a resident as alleged in a complaint.
27 Sept 2023
27 Sept 2023
Found insufficient evidence to prove the allegation that Resident 1 was neglected by being left outside resulting in a medical emergency, and to prove that Resident 2’s records were not maintained or that Resident 2 was not provided a bed.
27 Sept 2023
27 Sept 2023
Reviewed allegations of neglect, inaccurate medical records, and lack of a bed for residents, determined no evidence of violations; resident care and documentation aligned with standard practices, with residents' personal choices influencing outcomes.
§ 87303
§ 87411
25 Sept 2023
25 Sept 2023
Found no evidence to support the allegation that a staff member hit a resident; interviews and records showed respectful treatment and no reports or observations of hitting. Found no evidence to support the allegation that staff did not safeguard residents' belongings; lists matched residents' items and no items were missing.
25 Sept 2023
25 Sept 2023
Investigated claims of staff hitting a resident and failing to safeguard belongings; determined no evidence to support these allegations based on interviews and record reviews.
20 Sept 2023
20 Sept 2023
Investigated the allegation that staff were physically rough when assisting a resident; found inconsistent statements and did not establish that staff were rough.
20 Sept 2023
20 Sept 2023
Investigated the allegation of staff being physically rough with a resident; found inconsistent statements and evidence, with no substantial proof to support the claim.
13 Sept 2023
13 Sept 2023
Identified that a resident did not have a current LIC602 Physician's Report on file, and one deficiency was cited.
§ 87465(a)
13 Sept 2023
13 Sept 2023
Identified deficiency in medical assessment records during visit, provided guidance on reporting requirements.
08 Sept 2023
08 Sept 2023
Found an active ceiling leak in the main building linked to an old HVAC system, with the living area taped off. Found insufficient evidence to prove the water-leak allegation after reviewing records and interviewing staff.
08 Sept 2023
08 Sept 2023
Investigated a complaint about a disrepair issue due to a ceiling water leak caused by an old HVAC system; identified that plans were in place for repairs, and the allegation was unsubstantiated with no health or safety concerns present.
30 Aug 2023
30 Aug 2023
Found no evidence to support the allegation that privacy during phone calls was not afforded to the resident. Interviews and observations showed privacy was available when requested, with a protocol for private calls via a hands-free phone anywhere if requested and some phones located in common areas.
30 Aug 2023
30 Aug 2023
Found that the allegation that R1 was physically hit by an unknown person on August 11, 2023 lacked supporting evidence after reviewing records and interviewing staff and residents. Interviews indicated R1 believed they were hit, but staff did not confirm a physical incident, and other residents did not corroborate that an incident occurred.
30 Aug 2023
30 Aug 2023
Found that on July 11, 2023, a staff member grabbed a resident by both wrists in a rough manner, twisted their wrists, and kicked the resident to stop the outburst. Found that during the same incident the staff member used profanity toward the resident.
§ 87468.1(a)(1)
§ 87468.1(a)(3)
30 Aug 2023
30 Aug 2023
Confirmed allegations of staff mishandling and speaking inappropriately to a resident during an unannounced visit.
29 Aug 2023
29 Aug 2023
Investigated allegations of illegal eviction, uncleared staff, toilets in disrepair, and not conducting emergency drills; found no evidence supporting these claims. No further concerns were identified.
29 Aug 2023
29 Aug 2023
Confirmed allegations of illegal eviction, uncleared staff, facility toilets in disrepair, and emergency drills not being conducted were unsubstantiated.
26 Jul 2023
26 Jul 2023
Found insufficient evidence to support the allegation that the licensee did not report changes in medical conditions to medical providers for Resident 1 and Resident 2. Found insufficient evidence to support the allegation that neglect caused a stage 2 pressure injury or other injuries to Resident 1, or that staff restrained Resident 1.
§ 87466
26 Jul 2023
26 Jul 2023
Found no evidence that staff took the resident's personal items, verbally threatened the resident, or failed to treat the resident with dignity and respect.
26 Jul 2023
26 Jul 2023
Investigated claims of staff taking a resident's belongings, making threats, and not treating the resident with dignity and respect; determined no sufficient evidence to support these allegations.
05 Jul 2023
05 Jul 2023
Found that a resident with dementia eloped from the secured perimeter on 06/12/2023, was returned unharmed the same day, and a gate near the memory care building did not fully self-close. Identified gaps in staff observation and in an up-to-date dementia-related medical assessment, and noted that the secured perimeter lacked prior approval, with a civil penalty charged and violations noted.
§ 87705(l)(2)
§ 87705(c)(5)
§ 87466
05 Jul 2023
05 Jul 2023
Confirmed deficiencies in care and safety protocols were identified during the visit.
26 Jun 2023
26 Jun 2023
Found that the allegation that the resident eloped from the home due to neglect within the last six months is not supported by records. The May 31, 2023 elopement was reported, the resident was located and returned, and staff followed the notification protocol.
26 Jun 2023
26 Jun 2023
Found that a new administrator was identified as of May 31, 2023, with active certification, and that documentation for updates was being requested from corporate. Found no evidence of pests or spiders during observation; residents and staff reported no pest issues; outside provider conducts monthly pest treatments, and no prior pest problems were identified; the organization was within the required time frame to hire a new administrator.
26 Jun 2023
26 Jun 2023
Investigated the allegation that neglect caused an injury to a resident and found no evidence to support that claim.
26 Jun 2023
26 Jun 2023
Investigated elopement allegations from a complaint, but evidence did not support that the resident had left the facility unassisted multiple times as claimed.
28 Apr 2023
28 Apr 2023
Found that residents did not receive clean linens weekly as required, with observations of stained, heavily soiled linens and wet sheets and mattress pads with a urine smell. Found that a resident's motorized wheelchair was moved to a different location due to miscommunication and later returned, and the disposal allegation was not supported.
28 Apr 2023
28 Apr 2023
Confirmed failure to provide clean linens on a weekly basis and unfounded allegations of disposing of personal property.
13 Apr 2023
13 Apr 2023
Investigated allegations that a resident did not receive meals, a staff member slept during the night shift, staff spoke inappropriately, a resident was forced to shower, chocolate was used to coerce showering, and privacy was not protected. Found inconsistent statements and not enough evidence to clearly prove or disprove these claims.
13 Apr 2023
13 Apr 2023
Investigated allegations of staff not waking up residents for meals, sleeping during work, speaking inappropriately, forcing showers, and forcing food in residents' mouths. Evidence did not support the allegations. Residents' privacy was confirmed during personal care.
07 Apr 2023
07 Apr 2023
Investigated the allegation of neglect/lack of supervision resulting in injury to a resident who wandered away and was found with injuries; there was not enough evidence to prove the allegation.
07 Apr 2023
07 Apr 2023
Identified that a resident with mild cognitive impairment resided in a locked memory care unit since June 2022 without an updated care plan detailing how their needs would be met in that unit. A deficiency was cited for lacking a relevant care plan to meet the resident's needs in the locked unit.
07 Apr 2023
07 Apr 2023
Investigated the allegation that lack of supervision led to a resident's injury; determined that there wasn't enough evidence to confirm neglect occurred, with resident having independent capabilities despite mild cognitive impairment.
§ 87307(3)(c)
27 Feb 2023
27 Feb 2023
Investigated allegations that staff did not prevent a resident from wandering away, did not address a change in condition prior to wandering, and that the resident wandered again after moving to memory care; found no preponderance of evidence to prove these claims.
27 Feb 2023
27 Feb 2023
Investigated complaints of resident wandering and changes in medical condition. Allegations were not proven.
21 Dec 2022
21 Dec 2022
Found that a resident went AWOL on 12/17/2022 and returned the same day, and that the absentee notification plan was followed. Conducted a health and safety check of residents; no deficiencies were noted, and an exit interview with the administrator was conducted.
21 Dec 2022
21 Dec 2022
Verified that deficiencies from a prior complaint were cleared during an unannounced case management visit, with the administrator given appeal rights during an exit interview.
21 Dec 2022
21 Dec 2022
Confirmed AWOL incident reported, licensee followed absentee notification plan. No deficiencies cited during visit.
§ 87464
21 Nov 2022
21 Nov 2022
Investigated allegations that staff did not protect a resident who sustained rib fractures and did not report a change in the resident’s condition to the responsible party. Found insufficient evidence to support these claims, noting pre-existing rib fractures and other factors in the resident’s records.
21 Nov 2022
21 Nov 2022
Reviewed allegations of staff not protecting a resident resulting in fractured ribs and failure to report the resident's change in condition. Aligations are deemed unsubstantiated.
14 Oct 2022
14 Oct 2022
Found that all staff had current criminal record clearances and that infection-control measures, including disinfection, testing surveillance, screening protocols, and PPE use, were in place; no deficiencies were observed.
14 Oct 2022
14 Oct 2022
Found no deficiencies during the visit and provided consultation on infection control measures.
§ 87303(a)
28 Sept 2022
28 Sept 2022
Identified an inconsistency in documenting a hospice call after a resident was found on the floor, with the home’s records showing the call occurred earlier than hospice records indicate.
28 Sept 2022
28 Sept 2022
Investigated and found that the allegation that staff delayed contacting hospice and failed to provide timely medical care after a resident’s fall was unsubstantiated.
28 Sept 2022
28 Sept 2022
Identified inaccurate documentation in a call made by the facility to a hospice agency following a resident being found on the floor.
04 Aug 2022
04 Aug 2022
Identified a fire during air-conditioning work in Building B; 23 residents were evacuated to adjacent buildings, all residents were safe with no injuries, and the damaged area was cordoned off after clearance by the fire department. No deficiencies were noted during the visit.
04 Aug 2022
04 Aug 2022
Confirmed no deficiencies found during the visit following a reported fire incident in one of the buildings.
§
21 Jun 2022
21 Jun 2022
Identified an allegation that a resident left unassisted on 6/11/2022 and that this departure was not reported to licensing. Found a deficiency related to failure to report the departure.
21 Jun 2022
21 Jun 2022
Confirmed that a resident left unassisted and it was not reported to Community Care Licensing.
25 Feb 2022
25 Feb 2022
Found a resident went missing during a routine check, was later located down the street two blocks away among a group of people, intoxicated and displaying erratic behavior, and transported by police to a psychiatric hospital where they remained until returning to baseline.
25 Feb 2022
25 Feb 2022
Reviewed incident report of a resident going missing and being found intoxicated, resulting in police involvement and transfer to a psychiatric hospital.
05 Oct 2021
05 Oct 2021
Found no deficiencies during an unannounced visit focused on infection control, with observed symptom screening for staff, residents, and visitors, posted infection control signs, hand hygiene practices, testing plans, containment and PPE procedures and training, and disinfection procedures.
05 Oct 2021
05 Oct 2021
Confirmed no deficiencies observed during annual inspection focusing on infection control procedures.
§ 87211(a)(1)
23 Jul 2021
23 Jul 2021
Verified an unannounced visit to confirm that conditions were met; the administrator was informed, a tour was conducted, and no violations cited. Conducted an exit interview with the administrator.
23 Jul 2021
23 Jul 2021
Verified conditions were met during the visit with no violations identified.
14 Jul 2021
14 Jul 2021
Identified unclean conditions, including sticky floors with substances, toilets with feces, and bugs in living areas. Noted waste on floors, bathrooms, and showers throughout living areas.
§ 87303(a)
§ 87303(f)(1)
14 Jul 2021
14 Jul 2021
Found uncleanliness throughout the facility including substances on the floor, feces on toilets, bugs in living areas, and stained floors.
§ 87464(f)(4)
27 Jan 2020
27 Jan 2020
Found no evidence to support allegations of unexplained fracture, medication errors, inadequate incontinence care, lack of oral hygiene, or withholding meals in the report from the California Department of Social Services.
16 Dec 2019
16 Dec 2019
Visited facility, reviewed documents, interviewed residents and staff, approved increase in non-ambulatory and bedridden residents, no deficiencies cited.
22 Oct 2019
22 Oct 2019
Investigated an allegation of a staff member vaping in a resident's room and, based on interviews and evidence, determined the allegation to be unsubstantiated.