Pricing ranges from
    $4,386 – 5,263/month

    Silvercrest Rest Home

    960 Grossmont Ave, El Cajon, CA, 92020
    1.3 · 3 reviews
    • Assisted living
    AnonymousCurrent/former resident
    1.0

    Dirty unsafe facility, needs closure

    I stayed here and, aside from decent food, it was unacceptable. The place was dirty — cockroaches, urine and cigarette smells, no running water at the bathroom sink and crowded three‑bed rooms. Residents were often yelling and threatening, staff supervision was lacking, and police came frequently; I felt unsafe and the license should be revoked — this facility needs to be shut down.

    Pricing

    $4,386+/moSemi-privateAssisted Living
    $5,263+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    1.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      4.0
    • Amenities

      1.3
    • Value

      1.3

    Location

    Map showing location of Silvercrest Rest Home

    About Silvercrest Rest Home

    Silvercrest Guest Home is an assisted living community in El Cajon that focuses on providing quality care and a nurturing environment for its senior residents. As a medium-sized care home, Silvercrest Guest Home accommodates up to fifteen residents, offering a more intimate, personalized experience. The community emphasizes safety, enrichment, and comfort, creating a supportive atmosphere that helps residents maintain their dignity and independence while receiving the assistance they need with daily living activities.

    At Silvercrest Guest Home, caregivers support residents with essential daily tasks such as bathing, dressing, personal grooming, and mobility assistance. Meals are home-cooked and served daily, providing nourishment and the comfort of familiar tastes. The staff can make specific dietary modifications upon request for those with special health considerations like diabetes or high blood pressure, ensuring every resident’s nutritional needs are addressed. The convenience of an on-site barber or hairdresser, as well as transportation to doctor’s appointments, errands, and faith-based services, further supports residents’ well-being.

    A vibrant range of activities helps keep residents mentally and physically engaged. Silvercrest Guest Home offers thoughtfully planned entertainment such as music therapy, pet therapy, board games, and outdoor relaxation. Physical and health programs are designed to support mobility and overall health, helping residents stay as active and independent as possible. Recreational amenities can include areas for movies, art programs, and exercise, as well as opportunities for social gatherings and evening events. The community’s atmosphere is designed to foster meaningful connections among residents and provide a stimulating variety of daily experiences.

    Facility amenities at Silvercrest Guest Home are designed to enrich daily life, with spaces such as a book room, recreation lounge, and possibly a hot tub, steam room, or fitness area. The environment combines spaces for quiet relaxation with those for group engagement, ensuring residents can find spaces and activities that suit their preferences. The home’s warm, welcoming ambiance and regular schedule of events create a sense of belonging and community for everyone who lives there.

    Cost considerations at Silvercrest Guest Home are tailored to the level of services each resident requires, including the type of accommodation—private or shared bedrooms—and the specific care needs such as assistance with hygiene, mobility, medication management, and other essential supports. Pricing starts at a competitive rate, and multiple payment options, including private pay, long-term care insurance, and veteran’s benefits, are available to accommodate various financial situations. The community strives to provide a transparent and flexible approach to arranging personalized care plans.

    Silvercrest Guest Home stands out for its compassionate staff, home-cooked meals, meaningful activities, and thoughtful amenities. The care home’s focus is not only on meeting the basic needs of residents but also on creating a safe, loving, and enriching environment that promotes a joyful, engaging lifestyle for seniors in a comfortable, home-like setting.

    People often ask...

    State of California Inspection Reports

    21

    Inspections

    4

    Type A Citations

    6

    Type B Citations

    6

    Years of reports

    24 Jan 2023
    Found that a resident left the home unassisted on Sept 24, 2020, was located in Los Angeles, and returned around Oct 4, 2020. Indicated the allegation that staff waited two hours to report the missing resident despite awareness of high risk, and that a physician report shows the resident cannot leave unassisted and has a history of AWOL.
    • § 80078(a)
    24 Jan 2023
    Confirmed that the complaint allegation related to a resident leaving the facility unauthorized was substantiated.
    • § 80078(a)
    21 Nov 2022
    Confirmed no residents remained at the current location; license surrendered and closure set for 11/21/22 after residents were relocated to their new facilities.
    21 Nov 2022
    Verified closure of a facility and relocation of residents to new locations.
    30 Aug 2022
    Reviewed a complaint record and amended it after entry was granted by the administrator; the purpose of the visit was discussed. Conducted an exit interview with the administrator.
    30 Aug 2022
    Confirmed amendments to a previous complaint report during a visit to the facility.
    26 Aug 2022
    Observed a live cockroach on a table in the office area and mouse droppings in the pantry, with glue strips and traps throughout the kitchen, during an unannounced case management visit to follow up on a prior complaint. Pest control was planned to return at the end of September, and no deficiencies were issued.
    26 Aug 2022
    Found that the allegation that staff yelled at a resident was supported by the administrator’s admission of saying, "I am going to kill someone," and by an outside source, while resident interviews did not corroborate the yelling.
    26 Aug 2022
    Confirmed that a staff member used threatening language, but didn't specifically yell at or threaten any residents directly.
    22 Jul 2022
    Identified active bedbug and cockroach infestations and rodent activity, along with extensive sanitation problems and clutter in resident rooms and the kitchen. Temperature-related concerns were not supported by evidence.
    • § 87307
    • § 87303
    22 Jul 2022
    Confirmed vermin infestation and cleanliness issues at the facility; cockroaches, bedbugs, and rodents observed in various areas. No evidence of uncomfortable temperatures reported by residents.
    • § 87307
    • § 87303
    22 Jun 2022
    Reviewed records and found that an unannounced case management visit followed a self-reported absent without leave incident on 5/20/22, with the administrator notifying all parties and following the absentee notification plan. Left unassisted, the resident was found near the border, transported to a hospital and released the next morning with no injuries; an advisory note was issued and no deficiencies were found.
    22 Jun 2022
    Confirmed incident of AWOL at the assisted living facility, with appropriate notifications made to relevant parties. No deficiencies found during the visit.
    • § 87468.1(a)(1)
    30 Dec 2021
    Found adherence to the infection control plan during an unannounced 1-year visit, including central entry screening, routine symptom checks for staff and visitors, visitor sign-in, posted hygiene reminders, PPE availability, and a designated visitation area. Identified no deficiencies during the visit.
    30 Dec 2021
    Confirmed no deficiencies observed during the visit, facility in compliance with infection control practices.
    19 Jul 2021
    Found an unsanitary kitchen with exposed or unsealed food, some expired, and several pests, plus a strong urine odor in a restroom that spread through the hallways. Noted a pest control contract and four exterior spray visits per year.
    19 Jul 2021
    Confirmed findings of unsanitary kitchen, presence of pests, and malodorous conditions during inspection.
    01 Oct 2020
    Found that a client went AWOL on 09/24/2020, last seen around 10:30 AM on the patio, and that the administrator notified the responsible party and police; the client was found and taken to a hospital. No deficiencies cited.
    01 Oct 2020
    Following an incident involving a client leaving the facility, the Licensing Program Analyst confirmed that the appropriate protocols were followed by the staff.
    28 Feb 2020
    Found no evidence to support the allegation of illegal eviction of a resident. Confirmed ongoing communication between staff and the resident's social worker regarding necessary relocation due to the resident's behavior and care needs.
    18 Dec 2019
    Reviewed an incident where a resident left the facility without staff knowledge, resulting in a deficiency cited for failure to notify required parties in a timely manner.
    • § 87555
    • § 87555
    • § 87555

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