I was impressed by the beautiful, clean facility, central courtyard, salon and amenities, and the compassionate, friendly staff who often go above and beyond and helped with therapy and mobility. Dining is hit-or-miss - main dining can be very good but memory-care meals and recent kitchen changes produced overcooked, salty or unappetizing dishes. My biggest worries are staffing reliability, high turnover, medication/pendant errors and slow, inconsistent communication from management; billing/pricing was also unclear and jumped unexpectedly. Overall, great for active, independent seniors who want an upscale, well-kept community, but I would be cautious about trusting it for higher-acuity or memory-care needs without close oversight.
Oakmont of El Dorado Hills is a senior living community for adults aged 55 and over, set on a lush campus with lovely grounds, scenic views, and resident gardens where folks can enjoy the outdoors, and you'll find both studio apartments and two-bedroom options, with some single room and semi-private units available, all in clean and welcoming buildings, and when you walk in you might notice the lobby or one of the comfortable common areas and lounge spaces, or even the private movie theater where residents can catch a show, and there's a bistro for dining and industry-renowned food, with menus that include things like salmon, plus vegetarian choices to fit various needs, and a skilled culinary team prepares meals for breakfast, lunch, and dinner. The place has independent living for those folks who are healthy and want an active and social life, assisted living with support for daily tasks but still allowing for independence, and memory care for residents dealing with Alzheimer's or dementia, including dedicated staff, individual care plans, and activities for cognitive health. Oakmont also provides nursing home services and options for those who need more help, and it's a continuing care retirement community, offering different levels of care on the same campus, so people can stay even if their needs change.
Residents have access to a fitness center with seating arranged for group wellness classes, a beauty parlor and salon on site, and there's a wellness center with a full-time nurse present all hours of the day and night to help with medical needs. The grounds offer space for gardening and outdoor activities, and inside there are rooms for activities like art, music, shows, and even art classes or art shows that residents can take part in, while spiritual support is available both on site and off site through devotional services. Oakmont of El Dorado Hills is licensed by the state, with regular checks on its status, and staff are trained, known for being friendly, and happy to help residents as needed. Both assisted living and independent living residents have plenty of amenities and can join activities on site or go on outings, and there are resources like caregiver support, wellness services, home care with non-medical help, and a range of floor plans called Acacia, Alder, Cypress, Elm, and Madrone, each with spacious layouts, and a model bedroom featuring a queen bed for families to see. This is a place that tries to balance comfort, support, safety, and a warm community atmosphere, aiming to give seniors a safe and meaningful day-to-day life, whether they need just a little help or a lot of care.
People often ask...
Oakmont of El Dorado Hills offers competitive pricing, with rates starting at a cost of $3,995 per month.
Oakmont of El Dorado Hills offers independent living, assisted living, and memory care.
There are 42 photos of Oakmont of El Dorado Hills on Mirador.
Yes, Oakmont of El Dorado Hills allows residents to age in place and adjust their level of care as needed.
The full address for this community is 2020 Town Ctr W Wy, El Dorado Hills, CA, 95762.
Yes, Oakmont of El Dorado Hills offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
83
Inspections
8
Type A Citations
7
Type B Citations
6
Years of reports
17 Jun 2025
17 Jun 2025
Found that the allegation about call-button response times was unsubstantiated, with logs showing typical responses of 5–12 minutes and residents reporting timely assistance. Found that the allegations that residents could not move freely, hot water was not delivered, and mail delivery was not timely were unsubstantiated.
17 Jun 2025
17 Jun 2025
Found the activation button for wheelchair-accessible residents did not catch consistently, though the door still opened when pushed; residents were not locked outside, and other doors from the courtyard functioned, leaving the complaint unsubstantiated.
17 Jun 2025
17 Jun 2025
Found universal precautions followed; PPE was placed outside the resident room at the first sign of a rash, staff were notified of potential scabies, and an in-service on handwashing and universal precautions was conducted, with residents encouraged to stay in their rooms during the episode. Found the allegation unfounded.
17 Jun 2025
17 Jun 2025
Confirmed all resident and staff files were complete, the site was clean and well organized, with current fire drills, secure storage for cleaners and medications, operational smoke/CO detectors, and unobstructed exits; food supplies were adequate, and no health or safety violations were observed.
§ 9058
12 May 2025
12 May 2025
Found that the resident’s death was due to natural causes, so the allegation of a questionable death was unfounded. Found there were enough staff to meet residents’ needs and that staff sought timely medical attention, so the allegations of insufficient staffing and delays in medical care were unfounded.
12 May 2025
12 May 2025
Found no evidence that medication errors occurred; all current medications were administered and logged per doctors' orders. Found no evidence that staff made inappropriate comments about a resident or that staff behavior put residents at risk.
12 May 2025
12 May 2025
Found no evidence supporting the allegation that staff did not attend to residents in a timely manner or that resident call pendants were in disrepair. Found the home clean and sanitary, bathrooms functioning, universal precautions followed, and meals provided adequately and timely.
08 Apr 2025
08 Apr 2025
Identified two findings: the refund allegation was unfounded since a refund was issued to the responsible party. Identified that inadequate supervision allowed a resident to experience multiple falls and a serious injury, including a fractured clavicle on 7/16/2024, with a civil penalty of $500 assessed.
§ 87468.2
§ 87463
05 Mar 2025
05 Mar 2025
Found that the allegations of uncomfortable temperatures, dirty conditions, improper food service, inadequate meals, and residents not receiving mail were unfounded. Found that the hospice-related death was unfounded, and that call pendant systems were operable with timely staff responses, rendering the related concerns unsubstantiated.
21 Jan 2025
21 Jan 2025
Determined that the allegation that staff financially abused residents was unfounded. Found that residents were being properly fed, with adequate meals and sufficient food supplies.
21 Jan 2025
21 Jan 2025
Found that the stomach bug outbreak lasted 24-48 hours, not an unknown illness. Universal precautions were followed; staff with symptoms were sent home, residents were kept in their rooms, posters on infection control were posted, and PPE was available; the allegation was unfounded.
26 Nov 2024
26 Nov 2024
Investigated the medication error allegation and found no evidence that any medication errors occurred; eight staff interviews and six resident interviews reported no concerns. Found the COVID-related concern unfounded, noting that universal precautions were followed on site with infection-control posters, available PPE, and masking for returning staff.
26 Nov 2024
26 Nov 2024
Found that the allegation that staff did not meet residents' hygiene needs was unfounded, with staff providing ADL and toileting assistance as needed. Found that the allegation of unsanitary conditions was unfounded, as observations and resident reports indicated cleanliness and that care needs were met.
26 Nov 2024
26 Nov 2024
Determined that the medication error allegation was unsubstantiated after reviewing records and interviewing staff and residents, with all medications administered per orders and no one reporting errors.
26 Nov 2024
26 Nov 2024
Found that the allegations that staff do not properly maintain the facility, staff do not keep the facility free from odor, and staff did not provide adequate care and supervision to a resident were unfounded.
26 Nov 2024
26 Nov 2024
Found no evidence supporting the allegation that staff did not keep areas clean or sanitary. Found no evidence supporting the allegations that staff did not provide adequate food service or did not follow precautions to mitigate the spread of COVID.
26 Nov 2024
26 Nov 2024
Found the allegation of abuse unfounded. Interviews with five staff and record review showed the couple are independent, no physical violence was observed, and they prefer privacy and do not want interference in their personal lives.
26 Nov 2024
26 Nov 2024
Found that the allegation of staff financial abuse was unfounded; interviews showed the Resident Council sets up a surprise winter fund for frontline workers, with residents volunteering and staff not involved.
04 Sept 2024
04 Sept 2024
Found that the allegation that staff slept during the evening hours was unfounded, since other caregivers were awake and on duty. Found that residents were not left unattended or soiled, and care plans were followed with toileting assistance provided as needed.
04 Sept 2024
04 Sept 2024
Investigated allegations of staff sleeping during evening hours and residents being left soiled or unattended were found unfounded, with staff meeting required regulations and care plans appropriately followed.
01 Jul 2024
01 Jul 2024
Found resident and staff records complete with required paperwork; staff had current first aid and CPR, and safety measures were in place with no health or safety violations observed. Requested copies of LIC500, LIC610E, and current liability insurance to be sent by the end of the month.
01 Jul 2024
01 Jul 2024
Confirmed all necessary paperwork and procedures were in compliance during the annual inspection conducted by the Licensing Program Analyst.
03 Jun 2024
03 Jun 2024
Reviewed a fatal choking incident on 5/18/24 in which staff performed life-saving measures and called 911; the resident died. The case was under review and no citations were issued.
03 Jun 2024
03 Jun 2024
Investigated a choking incident that occurred on 5/18/24 during dinner, followed by staff intervention and emergency services call; the resident passed away. Confirmed all necessary documents were received, with the case under review and no violations cited as per regulations.
01 May 2024
01 May 2024
Found no evidence of delayed responses to residents’ call buttons; nighttime supervision was adequate; and residents’ toileting needs were met.
01 May 2024
01 May 2024
Confirmed no evidence of staff failing to respond timely to call buttons, inadequate nighttime supervision, or unmet toileting needs for residents.
08 Nov 2023
08 Nov 2023
Determined one allegation about maintaining medication records was unsubstantiated, while four other concerns were unfounded: delaying treatment for a resident, not following the care plan, overcharging for services not provided, and poor communication with the resident's responsible party.
08 Nov 2023
08 Nov 2023
Reviewed staff practices, care plans, communication, and billing at the facility; found allegations of medication mishandling, delayed treatment, care plan noncompliance, and overcharging to be unfounded.
30 Oct 2023
30 Oct 2023
Found that all medications were given per doctor's orders, and the allegation that staff did not dispense medications as prescribed was unsubstantiated. Found that the diabetic diet allegation was unfounded, and that claims of not following the care plan, inadequate supervision leading to wandering, lack of a call-for-assistance method, and unmet hygiene, dental, bathroom cleanliness, toileting, and laundering needs were also unfounded.
30 Oct 2023
30 Oct 2023
Confirmed that staff dispensed medication correctly, followed dietary plans, implemented care procedures, supervised residents effectively, and maintained cleanliness standards.
11 Oct 2023
11 Oct 2023
Found unfounded that a resident was left in soiled diapers for an extended period. Found unfounded that residents do not receive showers and that staff do not respond to call bells in a timely manner.
11 Oct 2023
11 Oct 2023
Found that a staff member administered an antibiotic labeled for a different resident due to pharmacy mislabeling; after discovery, administration was stopped, the physician was notified, and no harm occurred.
11 Oct 2023
11 Oct 2023
Determined that claims of residents being left in soiled diapers, not receiving showers, and staff not responding to call bells in a timely manner were unfounded after reviewing interviews, documentation, and observations.
18 Jul 2023
18 Jul 2023
Found no health or safety violations; verified complete paperwork for residents and staff, current first aid/CPR training, secure storage for cleaning products and medications, operational smoke/CO detectors, accessible grab bars and unobstructed exits, adequate food supplies, and up-to-date disaster drill and administrator's certificate, with all required postings in place.
18 Jul 2023
18 Jul 2023
Confirmed compliance with regulations and standards during annual inspection.
28 Dec 2022
28 Dec 2022
Found that the allegation that a resident's stolen or lost property was not reimbursed or replaced at its current value was addressed when one month’s free rent was provided on 11/10/2022.
28 Dec 2022
28 Dec 2022
Confirmed stolen property allegation, resident not reimbursed, refund provided.
11 Aug 2022
11 Aug 2022
Found that staff did not assist a resident with ADLs and did not follow the resident's care plan from August 2021 through March 2022 due to an incorrect initial assessment. A March 2022 reappraisal identified the resident's correct needs.
11 Aug 2022
11 Aug 2022
Found medication administration errors for one resident in August 2021, including a medication given at incorrect times for about 17 days and a daily medication listed as PRN instead of as ordered. Conducted an internal audit, and currently medications are being administered as prescribed.
§ 87456
11 Aug 2022
11 Aug 2022
Found no deficiencies; infection-control measures passed, fire-safety equipment was maintained and compliant, and a July 2022 fire-code check showed compliance.
11 Aug 2022
11 Aug 2022
Found that staff made errors in the administration of a resident's medication, administering it at incorrect times and incorrectly listing it as a PRN instead of a daily medication.
04 Mar 2022
04 Mar 2022
Found the allegation that staff did not allow family member visitation unfounded.
04 Mar 2022
04 Mar 2022
Found that the allegation of staff not allowing family member visitation was unfounded due to following strict guidelines set forth by Local County Public Health.
17 Feb 2022
17 Feb 2022
Found that staff did not follow doctors' orders, causing about a two-week delay in a resident's medical treatment. The visit followed safety protocols, including pre-screening and masking.
17 Feb 2022
17 Feb 2022
Found that pre-entry COVID screening, self-screening, masking, and distancing occurred during an unannounced visit; a resident overheard staff discussing her medical condition outside her door, but the confidentiality allegation was unsubstantiated.
17 Feb 2022
17 Feb 2022
Confirmed failure to follow doctor's orders resulting in a treatment delay for a resident's medical condition.
14 Feb 2022
14 Feb 2022
Found the allegation that staff mismanage residents' medications and log medications inappropriately to be unsubstantiated.
14 Feb 2022
14 Feb 2022
Found no evidence to support allegations of medication mismanagement by staff at the facility.
12 Jan 2022
12 Jan 2022
Found that the allegations that staff did not respond to residents' call lights promptly, residents were not fed in a timely manner, food served was not of quality, and residents' hygiene needs were not met were unsubstantiated.
12 Jan 2022
12 Jan 2022
Found allegations of staff not responding to resident's call light, resident's not being fed in a timely manner, food quality issues, and unmet hygiene needs to be unsubstantiated.
§ 87465(a)(2)
17 Dec 2021
17 Dec 2021
Reviewed documents from a prior complaint, including admission agreements and unusual incident reports, with copies kept.
17 Dec 2021
17 Dec 2021
Reviewed documents from a previous complaint, including admission agreement documents, unusual incident reports, and LIC 9060s.
29 Nov 2021
29 Nov 2021
Determined that the allegation that residents' personal property was not safeguarded was supported by a history of thefts from rooms without forced entry.
§ 87218(a)(2)
29 Nov 2021
29 Nov 2021
Confirmed allegation of failure to safeguard resident's personal property due to ongoing theft issues, supported by multiple incident reports and police involvement.
§ 87506(c)(1)
19 Oct 2021
19 Oct 2021
Identified failure to submit required documentation by the 10/18/21 deadline, resulting in a civil penalty of $100 per day.
19 Oct 2021
19 Oct 2021
Identified deficiency from a visit on 10/11/21. Plan of correction not submitted by due date, resulting in civil penalty.
11 Oct 2021
11 Oct 2021
Found that a wheelchair ordered for a resident could not be located, that staff did not safeguard the resident's property, and that a resident's room was not cleaned or sanitized.
11 Oct 2021
11 Oct 2021
Confirmed allegations of staff not safeguarding a resident's property and not cleaning a resident's room during the inspection.
05 Oct 2021
05 Oct 2021
Found that the allegation that the resident did not receive proper care was supported by evidence. Observations included uncut toenails and unbrushed teeth, with a medical directive to keep the mouth clean.
05 Oct 2021
05 Oct 2021
Confirmed lack of proper hygiene care for a resident based on evidence of uncut toenails and unbrushed teeth.
13 Sept 2021
13 Sept 2021
Identified an unannounced visit focused on infection control. All staff background checks were clear; no deficiencies identified, but two issues were issued; exit interview conducted.
13 Sept 2021
13 Sept 2021
Confirmed no deficiencies found during the inspection, but issued 2 technical violations.
§ 87217(b)
§ 87303(a)
30 Jul 2021
30 Jul 2021
Identified that feeding and hydration did not consistently follow the resident’s care plan and that visitation rights were restricted at times. Found that several other allegations—level of care, accuracy of the resident’s name, chemical restraints, and mandated reporter requirements—lacked sufficient evidence.
§ 87468.1(a)(11)
§ 87464(d)
30 Jul 2021
30 Jul 2021
Identified findings included inadequate documentation of resident's eating difficulties and dehydration, visitation restriction, and potential falsification of resident's last name. Other allegations of retaining a resident beyond necessary care level, chemical restraint, and failure to follow reporting requirements were determined to be unsubstantiated.
18 May 2021
18 May 2021
Found no evidence that staff failed to provide adequate food service, meet bathing needs, meet overall care needs, or administer medications as prescribed.
18 May 2021
18 May 2021
Investigated complaints about food service, bathing, overall care needs, and medication administration, all found unsubstantiated with no conclusive evidence.
14 May 2021
14 May 2021
Found that a staff member did not deliver medications to residents on time. Found that other concerns about pressure injuries and unmet needs were not supported by sufficient evidence.
14 May 2021
14 May 2021
Confirmed staff failed to provide medication in a timely manner, while a resident experienced health decline due to a pressure ulcer. No neglect was found regarding another resident who had a blister.
§ 87466
24 Feb 2021
24 Feb 2021
Identified compliance with the Emergency Disaster Plan and no Covid-19 cases at this time. Identified an allegation of a staff member not wearing a mask properly in the lobby.
24 Feb 2021
24 Feb 2021
Reviewed Disaster Plan and Emergency Manual, facility in compliance, no Covid cases reported. Mask violation observed.
19 Oct 2020
19 Oct 2020
Found the allegation of illegal eviction unfounded after reviewing records and interviewing staff, a resident, and a witness; the resident’s care needs increased, requiring more staff and equipment, and the eviction letter contained the required language.
19 Oct 2020
19 Oct 2020
Investigated the allegation of illegal eviction and found it to be unfounded after reviewing documents and conducting interviews, confirming the resident's care needs increased, requiring more assistance, and proper procedures were followed in the eviction process.
§ 87465(a)(5)
10 Aug 2020
10 Aug 2020
Confirmed fire clearance, adequate staffing, and safety precautions in place for 88 residents ages 60 and over, with approval for up to 129 residents with specific mobility needs.
07 May 2020
07 May 2020
Confirmed understanding of various operational, staff, and program policies during inspection.
03 Mar 2020
03 Mar 2020
Confirmed closure of an exemption case regarding an individual who is no longer associated with the facility and is not working.
30 Jan 2020
30 Jan 2020
Found that staff did not properly report resident's major change of behavior to authorized representative.
23 Jan 2020
23 Jan 2020
Confirmed approval of conditional exemption based on conditions outlined in the CBCB 4.01 document.
23 Dec 2019
23 Dec 2019
Found a personal rights violation of a resident by a staff member.
§ 87468.1
05 Dec 2019
05 Dec 2019
Identified incident involving staff member blocking resident from leaving apartment until changing clothes.
§ 87468.1
28 Oct 2019
28 Oct 2019
Visited facility accommodating residents evacuated due to fire, found no deficiencies during inspection.
24 Oct 2019
24 Oct 2019
Identified failure to complete required background check; individual not permitted on premises or to have contact with clients without criminal record clearance.
23 Oct 2019
23 Oct 2019
Found that an individual did not comply with background check requirements, indicating a need for further clearance before access to the premises.
22 Oct 2019
22 Oct 2019
Incident reports were not attached to the submitted form, causing confusion about involvement of a staff member; clarification revealed the incident involved two residents, not staff. No deficiencies were found during the visit.
