I toured and/or stayed here and found a very clean, well-kept, home-like community with warm, professional and genuinely caring staff who provide many individualized activities and attentive daily housekeeping. Rooms are neat and comfortable, with a spacious dining room and lounge, decent food (sometimes small portions), limited parking, and some outdoor patio access. My only caveats: I've seen inconsistent management/communication, understaffing and a few safety/maintenance issues, so I'd recommend it for its caring staff and activities but suggest verifying staffing levels and safety practices first.
Glen Park at Glendale - Boynton sits in a single-story ranch-style building with rose gardens and quiet walking paths, right in a historic part of Glendale, California, where the air is nice and you'll see familiar faces. The place feels secure, being a gated community with external and internal video cameras watching around the clock, plus a delayed egress system on every exit, and there are bracelets with alarms to help prevent wandering for those who need extra supervision. Residents can keep pets, like dogs or cats, and you'll see some folks out with their animals in the garden or enjoying the outdoor common areas.
The staff includes certified Memory Impairment Specialists, caregivers, and state-certified Medication Aides who make sure medicine is given right. There's a high staff-to-resident ratio-one staff member for every four residents-so people get more attention. Staff get training for handling challenging behaviors, even physical aggression or exit-seeking, so they can help those with dementia, Alzheimer's, or other memory problems, and they keep awake all night to make sure everyone stays safe.
Meals come from a professional chef, who prepares a variety of choices including kosher, vegetarian, low salt, and sugar-free foods, all served in a restaurant-style dining area. There are daily housekeeping and laundry services, private baths with full tubs, and each room is pre-wired for cable TV and phone, with emergency pull cords in the rooms and bathrooms, intercom service, and a fire sprinkler system.
People can get all sorts of help, like bathing, dressing, medication management, help with moving around, and support with toileting or incontinence if they can manage it. The community makes it possible for residents to stay as their needs change, since they offer light, medium, and heavy care, plus assistance with daily activities (ADL and IADL). They also work with visiting nurses, doctors, podiatrists, dentists, physical, occupational, and speech therapists.
Glen Park features memory care and assisted living along with respite programs and home health care, so folks can find what suits them best, whether they need a break, daily support, or more advanced care. There's also hospice care through their partners for those at life's end. The place can care for 98 residents and has rooms like studios, private rooms, and one-bedrooms, with costs starting around $3,930 a month.
Activities go on daily, with an activity director planning everything from art therapy, movie nights, karaoke, exercise like stretching or chair yoga, to outdoor gardening, music therapy, and trips out of the community-you might spot folks visiting a local Starbucks or walking at a nearby park. There's a fitness room, library, a theater, wellness spa, a Body and Brain Center, a game room, technology center, and a salon. They run special programs too, like cooking club and a hydration program with Kangen Water. The community hosts regular family meetings and offers devotional services and spiritual support if you want it.
Transportation is available for outings or appointments, and residents can park their cars if they still drive. Safety is clearly a priority, with a computerized wander alert system, delayed egress doors to keep people from getting out unnoticed, and a nurse on-site each day. Staff stay awake through the night, and the call system makes sure help's always close by.
Glen Park's history goes back at least to 2017 with state licensing (License #: 197608505) and other accreditations, and it's part of a family-run group with other locations in Valley Village, Long Beach, and Monrovia. The community gets average family reviews and keeps a steady focus on personal care, wellness, and safety, while letting everyone live with a bit of independence and joy.
People often ask...
Glen Park at Glendale - Boynton offers competitive pricing, with rates starting at a cost of $5,190 per month.
Glen Park at Glendale - Boynton offers assisted living and memory care.
There are 29 photos of Glen Park at Glendale - Boynton on Mirador.
The full address for this community is 1250 Boynton St, Glendale, CA, 91205.
Yes, Glen Park at Glendale - Boynton offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
110
Inspections
13
Type A Citations
5
Type B Citations
6
Years of reports
14 Jul 2025
14 Jul 2025
Investigated the allegation that communications from residents' representatives were not being answered. Found that calls were answered promptly on the main line and that staff confirmed on-call coverage is available 24/7.
25 Jun 2025
25 Jun 2025
Found that the allegation that staff neglect caused a resident's death could not be verified at this time.
17 Jun 2025
17 Jun 2025
Found no deficiencies cited. Observed clean bedrooms and common areas, functioning call system, securely stored medications and supplies, and complete, up-to-date resident and staff records.
§ 9058
06 Jun 2025
06 Jun 2025
Found insufficient information to verify the allegation that staff mismanaged medications, since records showed meds were given as prescribed and residents said they received them. Found insufficient information to verify the allegation that staff cannot communicate due to language barriers, since staff reported effective communication and residents also stated they could communicate with staff.
20 May 2025
20 May 2025
Investigated the allegation that staff retain residents with prohibited health conditions and identified that one resident had a prohibited condition during hospice care. Found no evidence of rough handling, medication theft, money theft, or sexual abuse by staff.
19 Apr 2025
19 Apr 2025
Investigated three specific concerns at the residence: illegal eviction, failure to notify the resident's responsible party about hospitalization or relocation, and inadequate care for a rash. Based on interviews and records, there was not enough information to confirm these concerns.
12 Apr 2025
12 Apr 2025
Investigated allegations that a resident’s son kissed the resident with tongue and slept naked in the same bed; police involvement and an emergency protective order led to the son being removed from the property. Based on interviews and records, information does not definitively verify the allegation.
05 Apr 2025
05 Apr 2025
Investigated five specific allegations—medication administration, food service including snacks, presence of a certified administrator, provision of resident activities, and prevention of a physical altercation; determined them unsubstantiated. No health and safety hazards were observed.
26 Mar 2025
26 Mar 2025
Investigated three allegations about staff training, medical care for residents, and safeguarding residents’ belongings; found there was not enough information to verify any of them.
23 Mar 2025
23 Mar 2025
Investigated the allegation that visitation was interfered with by requiring supervision and limiting visits to 30 minutes. Interviews and records showed insufficient information to verify the claim, and no health or safety hazards were noted.
20 Mar 2025
20 Mar 2025
Found that an exception was not applied for a resident with a worsening prohibited health condition.
§ 1569.73(b)
23 Jan 2025
23 Jan 2025
Identified that staff failed to provide complete resident records to the authorized representative, with delays and partial submissions before full files were supplied.
§ 87468.2(a)(19)
14 Jan 2025
14 Jan 2025
Found evacuees relocated after a fire were safe and in good condition; the administrator and seven of the nine relocated residents were interviewed, with three from one relocation site and six from another. No health or safety hazards were observed, and an exit interview was conducted.
06 Nov 2024
06 Nov 2024
Found all allegations unsubstantiated after interviews with residents and staff and record reviews, including no rough handling, no medication theft, no theft of residents’ money, no sexual abuse, and no retention of residents with prohibited health conditions.
31 Oct 2024
31 Oct 2024
Found not enough information to verify four specific allegations: ringworm infection not addressed, oxygen not checked, oxygen shared with another resident, and overmedication. Interviews and record reviews showed medications were given as prescribed and no health or safety hazards were observed.
02 Oct 2024
02 Oct 2024
Investigated allegations that a resident did not receive prescribed medication and that snacks were not provided; interviews, records, and observation showed medications were administered as prescribed and snacks were provided. Found no evidence of ongoing administrator certification issues or lack of activities; the home had two activity directors and an activities calendar, health and safety concerns were not noted, and staff responded to a resident altercation with hospital transport and a 5150 placement.
01 Oct 2024
01 Oct 2024
Found that the allegation that a resident was told to buy own deodorant and toothpaste did not align with staff and resident reports. Toiletries were provided and replenished, residents could request them, and six residents confirmed they receive toiletries.
12 Sept 2024
12 Sept 2024
Found that a resident pushed another to the ground and also assaulted three staff members, resulting in the injured resident being taken to the hospital and the aggressor placed on a 5150 hold, with police notified after the incident.
24 Jul 2024
24 Jul 2024
Investigated three specific allegations; toilet paper was provided and accessible to residents, and no feces, vomit, or soiled towels were observed, with staff described as gentle in handling. There was not enough information to verify the allegations.
19 Jun 2024
19 Jun 2024
Found telephones were functioning, despite reports of outages lasting several days. Found residents received activities and supervision on Sundays and Mondays, with staff and residents indicating communication was effective, and no burns from hot water were reported.
19 Jun 2024
19 Jun 2024
Confirmed allegations consisted of an inoperable facility phone and inadequate staff to meet resident needs. Other allegations of staff inability to communicate effectively and burning a resident were unsubstantiated.
§ 87468.2(a)(8)
§ 87468.1(a)(1)
15 May 2024
15 May 2024
Found occupancy was 74 residents of a 98-licensed site, with a hospice waiver for 10 and a dementia waiver in place; infection control measures were in use, PPE stocked, and the Infection Control Plan posted but not updated. Medications were securely stored, water temperatures ranged 115.7–118.7°F, the kitchen and storage areas were clean, emergency plans and quarterly drills were in place, and no health or safety issues were noted.
15 May 2024
15 May 2024
Investigated four specific allegations; found not enough information to verify that staff rough-handle residents, yell at residents, lack appropriate training, or leave residents without beds.
15 May 2024
15 May 2024
Confirmed allegations of staff handling residents roughly and yelling at them were found to be unsubstantiated, as both staff and residents denied these claims during interviews. It was also determined that staff have completed all required training, and allegations of residents being left in wheelchairs overnight were unsubstantiated.
01 May 2024
01 May 2024
Investigated four allegations: staff do not assist residents with toileting; staff do not answer residents' call buttons promptly; staff do not assist residents with bathing; and staff do not provide residents with drinking water. Found insufficient information to verify these allegations, and no health or safety hazards were observed at the home.
01 May 2024
01 May 2024
Confirmed allegations of staff not assisting with toileting, answering call buttons, bathing, or providing drinking water were found to be unsubstantiated after interviews and observations.
19 Apr 2024
19 Apr 2024
Found no evidence of staff abusing residents and no doors tied shut at night, based on interviews with seven residents and three staff and on-site observations. No health or safety hazards were observed.
19 Apr 2024
19 Apr 2024
Investigated allegations of staff abuse and tying doors shut were not confirmed during the visit. No health or safety hazards were found.
05 Apr 2024
05 Apr 2024
Found insufficient information to support the allegation that staff stole a resident's money and cellphone, failed to meet the resident's diabetic dietary needs, failed to meet the resident's toileting needs, or intimidated residents. No health and safety hazards were noted.
27 Mar 2024
27 Mar 2024
Found that on 03/23/2024, a resident entered another resident's room, leading to a physical altercation in which one resident pushed the other, causing a fall and injury. Staff were not adequately supervising and did not notice the incident promptly.
27 Mar 2024
27 Mar 2024
Identified that cleaning supplies were left unlocked and accessible to residents; the executive director then locked the closet and a citation was issued.
27 Mar 2024
27 Mar 2024
Confirmed inadequate supervision led to a physical altercation between residents resulting in injury.
14 Mar 2024
14 Mar 2024
Investigated allegations that staff stole residents' funds, denied residents food, and mistreated residents; not enough information to verify these claims, and no health or safety hazards were observed.
14 Mar 2024
14 Mar 2024
Investigated allegations of staff not safeguarding residents' funds, not ensuring residents are adequately fed, and not treating residents with dignity or respect; all allegations determined unsubstantiated.
§ 87705(b)(2)
01 Mar 2024
01 Mar 2024
Found insufficient information to verify the specific allegation that staff rushed residents and did not clean them well after toileting. Interviews with staff and residents indicated residents were not rushed and were cleaned properly after toileting.
01 Mar 2024
01 Mar 2024
Investigated the allegation that staff did not properly assist residents with toileting needs, but found insufficient information to verify it, concluding the claim as unsubstantiated. No health and safety hazards noted during the visit.
29 Feb 2024
29 Feb 2024
Investigated bed sores allegation; found not enough information to verify.
Investigated financial abuse allegation; found not enough information to verify.
29 Feb 2024
29 Feb 2024
Investigated allegations of residents having bed sores and financial abuse by staff; not enough evidence found to verify these concerns.
§ 87705(f)(2)
14 Feb 2024
14 Feb 2024
Investigated allegations of emotional/mental abuse and physical abuse by staff; found no evidence to support either claim and determined that those named as abusers were not employed here, rendering the allegations unsubstantiated.
14 Feb 2024
14 Feb 2024
Investigated allegations of emotional, mental, and physical abuse by staff; found insufficient evidence to verify either claim.
31 Oct 2023
31 Oct 2023
Identified a medication mix-up between two residents caused by a former staff member, resulting in one resident receiving another's medication.
Confirmed the medication mix-up allegation.
§ 87465(c)(2)
31 Oct 2023
31 Oct 2023
Confirmed staff's medication mix-up allegation.
§ 87303(a)
27 Oct 2023
27 Oct 2023
Investigated three specific allegations—hygiene needs not met, bathing not provided adequately, and meals not provided as required. Five residents were interviewed and records reviewed, and no evidence was found to support these allegations.
27 Oct 2023
27 Oct 2023
Investigated allegations of staff not meeting residents' hygiene, showering, and meal service needs were deemed unsubstantiated based on interviews with residents and record reviews.
11 Oct 2023
11 Oct 2023
Found that a resident sustained multiple burns while in care after being found in a bathtub with hot water running on 1/23/21 and sent to hospital, with severe cognitive impairment and wandering requiring higher supervision, and that a civil penalty had been issued previously.
11 Oct 2023
11 Oct 2023
Confirmed that a resident with severe cognitive impairment suffered burns from hot water due to inadequate supervision, leading to a substantiated allegation against the care facility.
20 Sept 2023
20 Sept 2023
Found insufficient information to confirm that staff refused transportation for a resident’s doctor’s appointment; records showed the doctor visited on-site, and residents reported mixed experiences regarding transportation.
20 Sept 2023
20 Sept 2023
Found that staff did not provide adequate supervision, resulting in a resident wandering away from the location. Interveiws and records indicated that on the night in question, a staff member fell asleep on duty and others were assisting residents when the wandering occurred, and that the resident required safety measures for wandering.
20 Sept 2023
20 Sept 2023
Determined that the allegation of staff not providing proper transportation assistance to a resident was unsupported due to interviews and records showing the resident was seen by a doctor at the facility. No health and safety hazards found during the visit.
§ 87705(b)(2)
19 Sept 2023
19 Sept 2023
Found that the senior care location housed 64 residents and maintained safe medication storage, good infection control, clean common areas, and emergency planning. Noted issues included an infection control plan that had not been updated and several PRN medication bottles without labels.
19 Sept 2023
19 Sept 2023
Inspection confirmed compliance with regulations related to infection control, operational requirements, physical plant safety, resident rights, planned activities, food service, incidental medical care, disaster preparedness, and residents with special health needs.
01 Sept 2023
01 Sept 2023
Found no evidence that staff administered fentanyl or any unprescribed medication to the resident. Hospital records indicated the positive opioid test was likely due to prescribed medications, and the resident was on hospice receiving hydrocodone.
01 Sept 2023
01 Sept 2023
Investigated an allegation of Fentanyl found in a resident's urine during hospital tests; determined no sufficient evidence to support the allegation, as the resident was taking prescribed opioids.
§ 87465(h)(4)
01 Aug 2023
01 Aug 2023
Investigated allegation that a staff member physically abused a resident. Interviews with staff and residents did not corroborate any abuse, and the involved resident could not be interviewed due to death, so there was not a preponderance of evidence to prove or disprove the allegation.
01 Aug 2023
01 Aug 2023
Investigated the allegation that a staff member physically abused a resident but found no evidence or corroboration from current residents, staff, or documentation to support the claim.
07 Jul 2023
07 Jul 2023
Investigated three allegations—uncleared staff, mismanaged medications, and improper safeguarding of medications—and found no evidence supporting them, with no deficiencies cited.
16 May 2023
16 May 2023
Found no evidence to support the allegation that staff had sexual contact with residents.
16 May 2023
16 May 2023
Investigated an allegation of sexual contact between staff and residents; found insufficient evidence to support the claim.
04 May 2023
04 May 2023
Found that the allegations of a serious fall resulting in death, unexplained bruising, significant weight loss, unmet care needs, and denial of Ombudsman access were unsubstantial, as there was not a preponderance of evidence to prove the violations.
04 May 2023
04 May 2023
Investigated allegations of neglect, unexplained bruising, significant weight loss, unmet care needs, and denied Ombudsman access; findings were inconclusive due to insufficient evidence.
09 Mar 2023
09 Mar 2023
Found the allegation that a resident sustained multiple burns while in care to be true. An immediate $500 civil penalty was issued.
§ 87466
09 Mar 2023
09 Mar 2023
Found that a resident sustained burns due to hot water in the bathtub.
§ 87705(c)(4)
§ 87705(b)(2)
24 Oct 2022
24 Oct 2022
Identified a missing resident file during a complaint review; the administrator stated the file was on hand but could not be located at the time, and a citation was issued.
24 Oct 2022
24 Oct 2022
Found no clear evidence to prove or disprove four specific allegations—inappropriate comments toward a resident, bullying, medical needs not being met, and restricting a resident from leaving—based on interviews and file review, with most residents reporting that staff behaved appropriately and medical care was adequate.
24 Oct 2022
24 Oct 2022
Reviewed allegations that involved inappropriate comments, bullying, unmet medical needs, and restrictions on leaving; determined insufficient evidence to support these claims.
17 Oct 2022
17 Oct 2022
Found no evidence to prove the discrimination allegation or the personal-rights violation allegation after interviewing five residents and five staff and reviewing training records.
17 Oct 2022
17 Oct 2022
Determined that allegations of discrimination and violation of personal rights were unsubstantiated after interviewing residents and staff, with all parties affirming no such incidents occurred.
21 Sept 2022
21 Sept 2022
Found not enough evidence to prove the claim that there were not enough hygiene supplies; supplies were available in storage and bathrooms and daily checks were reported, with one resident noting shampoo quality. Found not enough evidence to prove the claim that staffing was inadequate or that residents were not showered; call lights were answered promptly, transportation to medical appointments was provided, and most residents reported showers occurred as scheduled, with a few noting occasional delays.
21 Sept 2022
21 Sept 2022
Confirmed allegations of inadequate hygiene supplies and understaffing were unsubstantiated, while claims of missed doctor appointments and insufficient showering were also found to be inconclusive.
20 Sept 2022
20 Sept 2022
Investigated allegations that residents fell due to short staffing, that residents were locked in their rooms, that personal and incidental money was not provided, and that activities were not offered. Found these allegations unsubstantiated.
20 Sept 2022
20 Sept 2022
Investigated allegations of resident falls due to short staffing, residents being locked in rooms, delayed personal money distribution, and lack of activities; found no substantiating evidence for these claims.
§
31 Aug 2022
31 Aug 2022
Investigated two specific allegations: that staff changed a resident’s medications without consulting the authorized representative, and that there was an unlawful eviction. Found that medication changes were made only under physician orders and communicated to the authorized representative, that the eviction followed proper procedures due to a higher level of care after falls, with the resident leaving on 11/05/21, and there was insufficient evidence to prove the allegations.
31 Aug 2022
31 Aug 2022
Found lack of supervision led to a resident injury when no staff were nearby during a fall on 8/17/22; 1:1 coverage was unavailable due to a staff callout, and camera footage showed no staff nearby at the time.
§ 87468.2(a)(4)
31 Aug 2022
31 Aug 2022
Investigated allegations of medication changes and unlawful eviction were not proven during the visit. Staff followed proper procedures and documentation for resident care and eviction process.
16 Jun 2022
16 Jun 2022
Found no deficiencies after reviewing seven resident files, seven staff files, and medication records; all records, medications, safety measures, and infection control practices were in compliance.
16 Jun 2022
16 Jun 2022
Reviewed annual inspection report found no deficiencies, with all areas in compliance with regulations for client care and safety.
09 Jun 2022
09 Jun 2022
Identified ongoing COVID-19 activity among residents and staff, with 30 residents positive in-house and 4 hospitalized, 8 staff quarantining, and no deaths; mass testing continues weekly, visitors may enter green or yellow zones with a negative test and precautions (no red zone visitors), and PPE, screenings, and signage were in place.
09 Jun 2022
09 Jun 2022
Confirmed multiple COVID-19 cases among residents and staff, with proper infection control measures in place and ongoing testing protocols.
20 May 2022
20 May 2022
Investigated found that residents reported needs were met promptly, and staff interviews showed mixed views on staffing with schedules showing 3–4 caregivers per shift; no preponderance of evidence to confirm or deny the four allegations: not showered timely, not shaved timely, call buttons not answered timely, and not changed timely.
20 May 2022
20 May 2022
Investigated allegations of residents not being showered, shaved, attended to after call button activation, or changed in a timely manner; found insufficient evidence to confirm these claims as most residents and staff reported adequate staffing levels.
24 Mar 2022
24 Mar 2022
Found no evidence that unqualified staff provided care, failed to meet residents' hygiene needs, or delivered inadequate food service; residents and staff generally reported satisfaction with care, hygiene assistance, and meals, and staffing levels matched the schedules.
24 Mar 2022
24 Mar 2022
Investigated complaints regarding unqualified staff, unmet hygiene needs, and inadequate food service. Found no substantial evidence to support these allegations.
23 Mar 2022
23 Mar 2022
Investigated the allegation that a resident's care needs were not met resulting in hospitalization. Found insufficient evidence to prove that care lapses caused hospitalization; records and interviews showed efforts to maintain hydration and follow medical guidance, though some staff lacked awareness of the resident's condition.
23 Mar 2022
23 Mar 2022
Investigated allegation of unmet care needs resulting in hospitalization; found no substantial evidence, leading to an unsubstantiated ruling.
15 Feb 2022
15 Feb 2022
Reviewed via virtual conference, licensing and health staff discussed the timely submission of the COVID-19 Line List and testing data. Administrator reported a census of 64 residents and 27 staff, with 9 resident and 2 staff infections since the outbreak began; mass testing occurred on 02/08/22 and a second round was planned for 02/15/22; staffing was sufficient and PPE was requested; Line List updates were required weekly; no citations were issued; exit interview was conducted.
15 Feb 2022
15 Feb 2022
Reviewed compliance with COVID-19 testing and reporting requirements during a virtual meeting with the facility administrator. No citations issued.
16 Nov 2021
16 Nov 2021
Identified a violation of COVID-19 visitation guidelines; the cleaning and disinfection of the visiting area were not supported by evidence.
16 Nov 2021
16 Nov 2021
Confirmed violation of COVID-19 visitation guidelines, but unsubstantiated claims of improper disinfection procedures during visits.
07 Sept 2021
07 Sept 2021
Investigated the allegation that visitation guidelines violated COVID-19 public health orders and the allegation that the visitation room was not disinfected after each visit; found both unsubstantiated.
07 Sept 2021
07 Sept 2021
Confirmed that the allegations regarding visitation guidelines were unsubstantiated. Additionally, the allegations regarding the cleaning and disinfecting of the visitation room were also found to be unsubstantiated.
§ 87468.1(a)(11)
08 Jul 2021
08 Jul 2021
Investigated the allegation of inadequate food service and found no support; kitchens had sufficient foods, most residents were satisfied with meals, and dietary needs were accommodated with menu variety.
Investigated the allegation that staff withholds resident checks and found no support; residents reported mixed experiences with allowances, and records showed some funds tracking and varying levels of resident financial independence.
08 Jul 2021
08 Jul 2021
Confirmed insufficient food service but failed to substantiate claims of staff withholding resident funds. Residents generally satisfied with food quality, and those who need help with finances have appropriate safeguards in place.
18 Jun 2021
18 Jun 2021
Investigated allegations of withholding a resident's money and tampering with a resident's mail; found both UNSUBSTANTIATED.
18 Jun 2021
18 Jun 2021
Confirmed allegations of staff withholding resident's money were found to be unsubstantiated, as residents are managed within set limits and money is held for proper distribution. Additionally, claims of staff tampering with resident's mail were also found to be unsubstantiated, as staff do not open or tamper with resident's mail based on interviews and observations.
11 Jun 2021
11 Jun 2021
Identified hot water temperatures in several rooms ranging from 120.5 to 128.3 degrees Fahrenheit, above the permissible 105-120 degrees. Conducted an exit interview with the administrator.
§ 87303
11 Jun 2021
11 Jun 2021
Observed high water temperatures in multiple rooms during the visit.
03 Jun 2021
03 Jun 2021
Found no evidence that staff hit a resident; security camera footage showed staff attempting to calm and redirect the resident, with no hitting observed and no corroborating testimony. Found no evidence that staff were verbally abusive toward a resident; interviews with staff and residents did not support the allegation.
03 Jun 2021
03 Jun 2021
Found no evidence to support that staff stole residents' personal funds while receiving care. Found no evidence to support that staff mishandled or verbally abused residents while receiving care.
03 Jun 2021
03 Jun 2021
Interviews and records reviewed did not support allegations of staff mishandling residents or verbal abuse, and no evidence of staff stealing residents' personal funds was found.
01 Jun 2021
01 Jun 2021
Found no deficiencies after review of COVID-19 infection control practices. Observed a 30-day PPE supply, two days’ worth of perishable foods and seven days’ worth of non-perishable foods, four isolation rooms, signage for hygiene and distancing, staff mask use, resident distancing, and weekly testing with negative results on 05/25/2021 and next testing scheduled for 06/01/2021.
01 Jun 2021
01 Jun 2021
Observed COVID-19 infection control practices were compliant, with staff and residents following guidelines, proper signage, and testing protocols in place.
28 May 2021
28 May 2021
Found no sufficient evidence to prove abuse by staff, theft from residents, poor facility cleanliness, or denial of day program attendance; most staff and residents denied the allegations, and day programs were closed due to the pandemic.
28 May 2021
28 May 2021
Investigated claims of staff abuse, theft, lack of cleanliness, and restrictions on attending day programs, but determined there was insufficient evidence to support any allegations.
16 Mar 2021
16 Mar 2021
Found Allegation 1 that staff did not provide adequate food services not supported by residents’ and staff reports, who described meals as good, portions sufficient, and substitutions available when needed. Found Allegations 2 and 3 not supported by evidence, with most residents reporting clean rooms and no pests, and both residents and staff denying mail tampering, noting mail was delivered or picked up as usual.
16 Mar 2021
16 Mar 2021
Investigated allegations of inadequate food services, unclean rooms with pests, and mail tampering, but found no substantial evidence to support the claims.
20 Jan 2021
20 Jan 2021
Investigated the allegation that a resident sustained a skin injury; reviewed medical records and interviewed staff, and found the skin condition to be an ulcer rather than a pressure injury, with the evidence not proving the alleged injury occurred.
20 Jan 2021
20 Jan 2021
Investigated skin condition allegations were unsubstantiated following a review of medical records and interviews.
17 Dec 2020
17 Dec 2020
Found insufficient evidence to prove that staff neglect caused a resident to become infected. Safety protocols were in place and most residents reported feeling safe, though one resident sometimes refused a mask.
17 Dec 2020
17 Dec 2020
Investigated staff neglect resulting in resident infection allegation but found insufficient evidence to support it. Residents and staff reported feeling safe and following COVID-19 safety protocols.
30 Sept 2019
30 Sept 2019
Interviews with staff and residents were conducted, but there was insufficient evidence to prove allegations of physical abuse or mistreatment of residents.