Glen Terra Assisted Living is a family-owned and operated community dedicated to providing affordable senior housing and exceptional assisted living services in Glendale, California. Established in 2000, Glen Terra has cultivated a long tradition of compassion, care, and individualized attention for its residents. The community features a newly remodeled facility, thoughtfully designed to foster safety, comfort, and a vibrant retirement lifestyle. Residents at Glen Terra enjoy a selection of spacious studio and one-bedroom apartments, each offering modern amenities such as wet bars, microwaves, refrigerators, individual climate controls, safety assist grab bars, cushioned benches in all showers, and private balconies that add a personal touch to each living space.
At Glen Terra, the well-being of residents is paramount. The facility provides a full-scope wellness program managed by a dedicated full-time nurse under the oversight of a physician, ensuring support with all aspects of daily living. Staff are onsite 24 hours a day to offer individualized assistance, tailoring care services to match each resident’s unique needs. This approach helps residents maintain their independence while receiving the care they require. Daily life at Glen Terra is enhanced by a robust calendar of activities and social programs, encouraging residents to stay as active and engaged as they desire.
The dining experience at Glen Terra is designed to please both the palate and the eyes. Meals are freshly prepared by trained staff using quality ingredients, with an emphasis on variety and satisfaction. Residents can indulge in a range of delicious daily desserts such as ice cream sundaes, bread pudding, lemon meringue pie, chocolate cake, apple cobbler, and fresh brownies, among others. Glen Terra’s commitment to a vibrant lifestyle extends beyond the dining room, offering amenities like an onsite movie theater and a beauty salon where residents can relax with haircuts, manicures, or pedicures. The dining room itself has been recently renovated, featuring beautiful lighting that enhances every mealtime.
The community at Glen Terra is a welcoming environment where residents’ dignity and quality of life are at the forefront. From maintenance-free living to a comprehensive suite of amenities, Glen Terra is dedicated to meeting the preferences and needs of every individual. Whether residents are from Glendale or the surrounding areas such as Burbank or Pasadena, Glen Terra stands as a trusted choice, offering true quality care and a warm, engaging community for seniors seeking a fulfilling retirement experience.
People often ask...
Glen Terra Assisted Living offers assisted living.
The full address for this community is 917 North Louise Street, Glendale, CA 91207, USA.
Yes, Glen Terra Assisted Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
51
Inspections
12
Type A Citations
11
Type B Citations
6
Years of reports
19 Aug 2024
19 Aug 2024
Confirmed that the facility met all required safety and cleanliness standards during the inspection visit.
23 Jul 2024
23 Jul 2024
Inspected facility found in compliance with health and safety regulations.
20 Feb 2024
20 Feb 2024
Determined that the allegation of staff not providing basic care to a resident was not supported, as the resident was found to be clean, well-nourished, and in good spirits, with appropriate medical services being provided.
27 Nov 2023
27 Nov 2023
Investigated claims that staff did not follow infection control plans regarding scabies and did not properly disinfect residents' personal property; found insufficient evidence to support either allegation.
31 Aug 2023
31 Aug 2023
Inspection visit identified no deficiencies in the facility. Cleanliness, safety, and proper management observed throughout.
27 Jul 2023
27 Jul 2023
Investigated allegations of resident injuries and hazards were not substantiated based on interviews and file reviews.
27 Jul 2023
27 Jul 2023
Confirmed inadequate record keeping when a resident's file, which should have been retained for three years, was missing; however, the allegation of a resident sustaining unexplained injuries lacked sufficient evidence.
§ 87506(e)
27 Jul 2023
27 Jul 2023
Investigated allegation of inadequate supervision for a resident; found insufficient evidence to prove or disprove the claim.
02 Jun 2023
02 Jun 2023
Confirmed allegation of resident injury due to falls, resulting in citations and civil penalties issued.
§ 9099
§ 87466
20 Apr 2023
20 Apr 2023
Confirmed no wrongdoing in relation to allegations of personal belongings mishandling and financial abuse of a resident.
04 Apr 2023
04 Apr 2023
Confirmed allegation of neglect due to failure to prevent resident falls resulting in multiple fractures.
§ 87466
§ 87405(d)(1)
14 Mar 2023
14 Mar 2023
Reviewed allegations, including dietary needs not being met, poor food quality, lack of variety in meals, untimely medical attention, and inadequate staff training, with insufficient evidence found to substantiate these claims.
22 Feb 2023
22 Feb 2023
Investigated allegations of neglect, soiled residents, inappropriate care, and insufficient staffing were not substantiated after interviews, records review, and observations.
05 Dec 2022
05 Dec 2022
Identified deficiency related to failure to submit special incident report for resident's fall and hospitalization.
§
05 Dec 2022
05 Dec 2022
Investigated the allegations of a resident being left unattended and interference with medical care; found insufficient evidence to confirm these claims.
27 Oct 2022
27 Oct 2022
Investigated an allegation that a resident was exposed to amphetamines while in care; however, insufficient evidence was found to determine how the drugs were in the resident's system or who might have been responsible.
16 Aug 2022
16 Aug 2022
Reviewed medication and files for residents, no deficiencies found. Staff files and residents' files were not reviewed. Walk through verified completion of previous issued POCs.
11 Aug 2022
11 Aug 2022
Identified deficiencies related to cleanliness, water temperature, expired food, and disrepair during inspection of the facility's infection control practices.
§ 87303(e)(2)
§ 87555(b)(26)
§ 87303(a)
§ 87555(b)(8)
19 Jul 2022
19 Jul 2022
Unannounced visit to investigate allegations that staff removed a resident's personal belonging without permission. It was determined that the resident's power of attorney removed the item without notifying the facility.
19 Jul 2022
19 Jul 2022
Investigated an allegation of a malodorous smell in residents' apartments; found that while some residents and staff noted occasional outside odors, there was no consistent evidence of it affecting the interior, leading to the conclusion that the allegation was unsubstantiated.
22 Apr 2022
22 Apr 2022
Confirmed inadequate supervision of a resident resulting in them leaving the facility unassisted.
§ 87705(i)(6)
21 Apr 2022
21 Apr 2022
Investigated allegations about staff not meeting residents' medical needs, not allowing visitors, and failing to provide a comfortable environment. Found no preponderance of evidence to confirm these claims.
12 Apr 2022
12 Apr 2022
Found that staff were not consistently wearing masks and residents were not social distancing, but deficiencies have since been corrected.
01 Apr 2022
01 Apr 2022
Confirmed no deficiencies observed during visit.
29 Mar 2022
29 Mar 2022
Identified an issue with the hot water temperature in resident rooms, measuring above the regulated range according to Title 22. A deficiency was observed, and a citation was issued during the complaint investigation.
§ 87303
28 Jan 2022
28 Jan 2022
Confirmed failure to follow COVID-19 outbreak guidance, including testing protocols. Staff observed wearing masks correctly, social distancing in place, but residents not tested as required.
§ 87468.1(a)(2)
28 Jan 2022
28 Jan 2022
Confirmed lack of communication to residents about positive COVID-19 cases, but not enough evidence to prove or disprove allegation.
30 Dec 2021
30 Dec 2021
Investigated allegations of second-hand smoke and pest infestation; found insufficient evidence to confirm either issue occurred.
01 Dec 2021
01 Dec 2021
Investigated the allegation of residents smoking in their rooms; found insufficient evidence to prove residents smoked in their rooms where oxygen is in use.
23 Nov 2021
23 Nov 2021
Investigated allegations of staff threats, malfunctioning front door and elevators, delayed staff responses, and inadequate food service. Found insufficient evidence to confirm these claims as most residents and staff reported no issues.
05 Oct 2021
05 Oct 2021
Confirmed deficiencies in adherence to current COVID-19 masking guidelines during a case management visit.
§ 87468.1
05 Oct 2021
05 Oct 2021
Investigated a complaint of colostomy bags not being changed regularly; found that staff generally provided assistance as needed and according to physician's orders, so the allegation was not confirmed.
22 Sept 2021
22 Sept 2021
Determined that the allegation about residents with wheelchairs being unable to access bathroom sinks was unfounded based on interviews and observations, as all interviewed staff and residents reported no issues, and observations showed wheelchair accessibility.
27 Aug 2021
27 Aug 2021
Investigated an allegation of a resident's personal property theft, including a wedding ring and stimulus card, with insufficient evidence to confirm the claim after reviewing documents and conducting interviews.
19 Aug 2021
19 Aug 2021
Identified deficiencies related to resident safety, staff compliance with face covering protocols, and pest control measures, which were subsequently addressed.
10 Aug 2021
10 Aug 2021
Found deficiencies related to medication management, lack of safety measures for dementia residents, presence of environmental hazards, and failure to properly remove equipment from rooms.
§ 87303(a)
§ 87705
10 Aug 2021
10 Aug 2021
Investigated allegation of untimely changes of a resident’s colostomy bag and found insufficient evidence to support the claim, as interviews and documents indicated that care was provided as needed.
03 Aug 2021
03 Aug 2021
Noted deficiencies in infection control and other areas were observed during the annual visit to the facility.
§ 87303(a)
§ 87468
21 Jul 2021
21 Jul 2021
Investigated allegations that staff did not assist a resident in a timely manner with medication, toileting needs, and oxygen administration on a specific date; determined there was insufficient evidence to prove or disprove these claims.
05 May 2021
05 May 2021
Investigated allegations included staff not seeking timely medical attention and neglect resulting in a resident ingesting a foreign object; determined insufficient evidence to prove these claims.
03 Mar 2021
03 Mar 2021
Confirmed that the facility met residents' needs for care and supervision. Found no evidence to support allegations regarding non-operable oxygen equipment or lack of emergency disaster plan for power outages.
17 Jul 2020
17 Jul 2020
Determined no substantial evidence to support allegations of multiple falls due to staff neglect or that staff prevented a resident from accepting phone calls.
15 May 2020
15 May 2020
Investigated an allegation that staff were not wearing personal protective equipment; found uncorroborated evidence, concluding the allegation was unsubstantiated.
15 Jan 2020
15 Jan 2020
Found: Adequate food provided at facility according to interviews, observations, and menu review.
17 Dec 2019
17 Dec 2019
Confirmed allegations of dining room closure for 2 months due to maintenance issues, but no evidence of pests found during inspection.
§ 87555(b)(19)
16 Nov 2019
16 Nov 2019
Identified deficiency in facility lacking designated administrator.
§
07 Nov 2019
07 Nov 2019
Confirmed allegations of lack of dining room access for residents, but unsubstantiated allegations of pest infestations and failure to follow universal precautions.
§ 87208(a)(2)
21 Oct 2019
21 Oct 2019
Confirmed allegations of staff taking money from a resident were not substantiated after interviews and surveillance footage review. The resident was credited the amount in question.
10 Oct 2019
10 Oct 2019
Investigated claim regarding overcharging for unrendered services; found insufficient evidence to support violation.
09 Oct 2019
09 Oct 2019
Confirmed lack of hot water for residents in part of the building for a period of time.
§ 87303(e)(2)
30 Sept 2019
30 Sept 2019
Confirmed complaint of the facility failing to keep the front door in good repair based on evidence of door being easily opened with a credit card. Insufficient evidence to support allegations of overcharging residents receiving social security benefits or failing to meet food service requirements.