Pricing ranges from
    $5,805 – 7,546/month
    1. Home
    2. Assisted Living
    3. California
    4. Glendale

    Leisure Vale Assisted Living

    413 E Cypress St, , Glendale, CA 91205, USA
    4.4 · 39 reviews
    • Assisted living
    For pricing and availability(510) 508-4507

    Pricing

    $5,805+/moSemi-privateAssisted Living
    $6,966+/mo1 BedroomAssisted Living
    $7,546+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Physical therapy
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing
    • Coordination with health care providers
    • Respite program
    • Preventative health screenings
    • Hospice waiver
    • 24-hour nursing
    • Diabetes care
    • Accept incoming residents on hospice
    • Rehabilitation program
    • Administer insulin injections

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • 12-16 hour nursing
    • Same day assessments

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining
    • Organic food and ingredients

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi
    • Internet
    • Spa
    • Studios
    • 1 bedrooms

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming
    • Dementia waiver
    • Parkinson's care
    • Care with behavioral issues

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation
    • Transportation arrangement (medical)
    • Transportation to doctors appointments
    • Located close to restaurants
    • Located close to shopping centers

    Common areas

    • Wellness center
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon
    • Outdoor patio
    • Religious/meditation center
    • Family private dining rooms
    • Cafe

    Community services

    • Swimming pool
    • Fitness programs
    • Move-in coordination
    • Family education and support services

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips
    • Continuing learning programs

    4.36 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.4

    • Staff

      4.4

    • Meals

      4.2

    • Building

      4.5

    • Value

      4.1

    Location

    Map showing location of Leisure Vale Assisted Living

    About Leisure Vale Assisted Living

    Leisure Vale Assisted Living in Glendale is dedicated to providing a welcoming and nurturing environment for seniors who require a bit more assistance in their daily lives. The community is designed to feel like home, blending comfort and convenience with an atmosphere that encourages engagement, happiness, and well-being. Residents at Leisure Vale are supported by a compassionate and professional team whose commitment goes beyond basic care, focusing on meeting the unique needs of each individual and their families. The goal is to create a space where residents don’t just live—they thrive, experiencing a fulfilling lifestyle marked by warmth and personal attention.

    Each day at Leisure Vale is thoughtfully structured to offer both support and enrichment. Mornings might begin with invigorating exercises to promote physical health, followed by creative workshops that stimulate the mind and foster a sense of accomplishment. The daily schedule is punctuated by engaging recreational activities, opportunities for socialization, and outings that enhance the quality of life for every resident. There is a celebration of community spirit, evident in the lively calendar of events, from live music performances and art exhibitions to festive gatherings that bring residents and staff together. Residents have access to personalized dining experiences, ensuring that meals are both nutritious and tailored to individual tastes and dietary requirements.

    A key feature that sets Leisure Vale apart is its commitment to affordability and accessibility without sacrificing the quality of care. The community is proud to be approved by Medi-Cal ALWP (Assisted Living Waiver Program), reflecting a dedication to making high-quality assisted living available to a broader range of seniors. Monthly rent includes daily living assistance, basic care, recreational programs, and transportation services, supporting independence while providing peace of mind for families.

    The atmosphere at Leisure Vale is one of belonging and celebration, where every day is regarded as a new opportunity to connect, experience joy, and live fully. Residents are encouraged to stay mentally, emotionally, physically, and socially engaged through thoughtfully curated programs and personalized support. The staff’s dedication to creating an engaging and loving environment ensures that Leisure Vale truly feels like home, a place where life, love, and happiness are celebrated daily for each resident.

    People often ask...

    State of California Inspection Reports

    171

    Inspections

    28

    Type A Citations

    29

    Type B Citations

    6

    Years of reports

    05 Sept 2024
    Investigated an allegation that a resident eloped and was later found nearby; determined that the resident could leave unassisted and the incident was isolated, leading to insufficient evidence to support the claim. No health and safety hazards noted.
    11 May 2024
    Found insufficient evidence to prove financial abuse and failure to ensure mail delivery allegations.
    11 May 2024
    Found insufficient evidence to prove alleged mishandling of resident personal belongings, resulting in an unsubstantiated allegation.
    25 Apr 2024
    Investigated alleged incidents of staff behavior, room odor, response to call buttons, medication administration, and COVID prevention, with findings inconclusive for all allegations.
    18 Apr 2024
    Unsubstantiated allegation of lack of supervision leading to resident leaving unassisted due to resident's ability to leave unassisted and facility not being locked down. No health and safety issues found during the visit.
    09 Apr 2024
    Determined no evidence to support allegations of unsafe environment or drug use, with both staff and residents confirming facility rules prohibit such activities.
    09 Apr 2024
    Interviews and observations revealed that house rules, including visiting hours, no smoking policies, and door locking procedures, were being enforced at the facility.
    20 Mar 2024
    Staff were found to be financially abusing a resident in care.
    • § 87468.2(a)(8)
    05 Mar 2024
    Found no evidence of staff speaking inappropriately to residents, not meeting incontinence needs, improperly supervising residents, divulging confidential information, maintaining an unclean facility, storing hazardous items improperly, or failing to assist residents with behavior management.
    29 Feb 2024
    Confirmed that allegations of inappropriate sexual interaction between residents and staff not giving resident medication as prescribed were not supported by sufficient evidence, resulting in them being unsubstantiated at this time.
    29 Feb 2024
    Investigated the allegation that staff failed to safeguard a resident's money, with findings revealing insufficient evidence to support the claim of money theft.
    22 Feb 2024
    Confirmed no deficiencies found during visit to the facility, all areas observed to be clean, well-maintained, and in compliance with regulations.
    12 Feb 2024
    Reviewed allegations of unsafeguarded belongings and improper maintenance, ultimately finding them to be unsubstantiated based on interviews and observations.
    30 Jan 2024
    Reviewed allegations of staff sexually abusing residents and found insufficient evidence to verify the claims, noting no male caregivers at the facility and residents' histories of confusion and false allegations.
    30 Jan 2024
    Confirmed resident's history of making false allegations due to confusion and disorientation; unsubstantiated allegation of sexual abuse at the facility.
    23 Jan 2024
    Confirmed no evidence of outsiders entering after visiting hours to engage in inappropriate behavior with residents at the facility.
    16 Jan 2024
    Interviews and a physical tour were conducted to investigate an allegation of facility disrepair, specifically regarding electrical wires and panels. The allegation was found to be unsubstantiated during the inspection.
    16 Jan 2024
    Interviews and observations at the facility did not substantiate allegations of insufficient supervision leading to inappropriate behaviors by a resident.
    10 Jan 2024
    Confirmed allegations of mold and pest control issues, but did not substantiate claims of staff neglect with emergency call buttons, appliance provision, or contaminated medical devices.
    • § 87303(a)
    09 Jan 2024
    Reviewed an allegation of wrongful eviction and determined it was unsubstantiated, as the resident required a higher level of care due to medical and behavioral issues.
    09 Jan 2024
    Determined that the allegation of sexual assault between residents was unsubstantiated, as the interaction was consensual and no abuse or threat occurred.
    09 Jan 2024
    Reviewed allegation of retaliation against a resident, but found insufficient evidence to support the claim.
    20 Dec 2023
    Investigated allegation that staff did not refill a resident's medication prescription. Confirmed that the pharmacy could not fill the prescription due to the resident's misuse of multiple pharmacies and doctors for narcotics, leading to the allegation being unsubstantiated.
    20 Dec 2023
    Found no evidence of reported water damage or leaks in a resident's room during an inspection visit.
    04 Dec 2023
    Investigated the allegation that there was no qualified administrator; confirmed through interviews and document review that the administrator was qualified and held the necessary certification and experience.
    30 Nov 2023
    Confirmed successful completion of COMP II for a change in ownership application for a residential care facility for elderly with a capacity of 199 beds.
    28 Nov 2023
    Investigated inappropriate interaction allegation between residents; insufficient evidence found to confirm.
    28 Nov 2023
    Interviews conducted during an unannounced visit did not verify allegations of staff retaliating against a resident for filing complaints.
    07 Nov 2023
    Found no evidence to support the allegation of staff not providing a safe environment for residents.
    07 Nov 2023
    Interviews and observations did not find evidence of staff mistreating residents based on an allegation.
    03 Nov 2023
    Identified high volume of complaints and discussed solutions in informal conference.
    30 Oct 2023
    Reviewed allegations related to the call light system at the facility. Findings did not confirm the allegations at this time.
    23 Oct 2023
    Identified deficiencies were found during a visit to address reported issues in the facility.
    • § 87412(a)(11)
    • § 87211(a)(1)
    23 Oct 2023
    Determined staff adequately met resident's bathing needs, as interviews indicated daily assistance was sufficient, leading to the conclusion of insufficient information to support the complaint.
    18 Oct 2023
    Confirmed staff medication errors and improvements in medication dispensing processes.
    11 Oct 2023
    Investigated allegations of staff not assisting a resident with doctor appointments or transportation and not treating the resident with dignity and respect; determined insufficient evidence to verify claims.
    05 Oct 2023
    Interviews and observations did not find enough evidence to support the allegation of staff mental abuse towards residents.
    05 Oct 2023
    Investigated a complaint that staff had sexual relations with a resident; found insufficient evidence to support the allegation after conducting resident and staff interviews.
    05 Oct 2023
    Identified deficiencies in the facility included obstructed areas, hazardous conditions, insufficient staffing impacting resident care, and failure to report incidents. Residents under the age of 60 were found to be residing in the facility, with missing documentation for their care needs.
    • § 87211(a)(1)
    • § 7506(a)
    • § 87455(b)(7)
    • § 87303(i)(1)
    05 Oct 2023
    Confirmed that staff do not distribute medications as prescribed. Found insufficient information to support claim of resident being left soiled for an extended period of time.
    • § 78465(c)(2)
    25 Sept 2023
    Confirmed insufficient staffing and availability issues for residents' needs, but found smoking policy and food service to be compliant. Training of staff was also confirmed.
    • § 87411(a)
    25 Sept 2023
    Interviews and records review did not support allegations of staff making inappropriate comments about a resident or not assisting a resident with a doctor appointment.
    25 Sept 2023
    Allegation of staff inability to effectively communicate with residents was investigated, with interviews revealing use of translation application and basic language skills, resulting in an unsubstantiated finding.
    19 Sept 2023
    Confirmed allegation of incorrect medication administration, but unsubstantiated allegation of delayed response to resident assistance requests.
    • § 87465(c)(2)
    18 Sept 2023
    Confirmed allegations of staff not preventing a resident from accessing illegal substances, not administering medications as prescribed, and not notifying law enforcement of an incident.
    • § 87468.1(a)(2)
    • § 87211(a)(2)
    • § 78465(c)(2)
    18 Sept 2023
    Reviewed allegations of staff not transferring a resident from their wheelchair, and not assisting a resident with toileting needs, but found insufficient evidence to support these claims.
    18 Sept 2023
    Confirmed inadequate staffing levels impacting resident care. Allegations of staff forcing a resident to sign documents were not substantiated.
    07 Sept 2023
    Found that staff were taking too long to assist residents, substantiating the allegation.
    • § 87411(a)(a)
    07 Sept 2023
    Identified issues with safety hazards, cleanliness, staffing levels, and call system functionality during the visit.
    29 Aug 2023
    Confirmed staff assisted resident requesting medical attention, but allegations of medication refill issues and overmedication were unsubstantiated. Fall risk measures were not deemed necessary for the resident. No health or safety hazards were found during the visit.
    24 Aug 2023
    Reviewed complaints about visitor access, privacy, unauthorized entries, and comfort; all allegations found to be unsupported after interviews, document reviews, and observations.
    24 Aug 2023
    Confirmed allegations of staff retaliation and unqualified care staff were unsubstantiated upon staff interviews and record review. No evidence was found to support allegations of staff neglect towards resident needs.
    16 Aug 2023
    Confirmed use of profanity by one resident, but found no evidence to support allegations of lying or inappropriate behavior. No immediate health or safety hazards were identified during the visit.
    11 Aug 2023
    Investigated an allegation that a resident sustained a Level 4 pressure injury due to neglect; found insufficient evidence to substantiate the claim. Conducted interviews with staff and residents, reviewed records, and observed care procedures, but no conclusive proof of neglect was identified.
    11 Aug 2023
    Identified deficiencies related to admitting a resident with prohibited health conditions.
    • § 87615(a)(1)
    11 Aug 2023
    Confirmed deficiency noted: Failure to seek timely medical attention for resident with bruising on chest area.
    • § 87466
    04 Aug 2023
    Reviewed allegations of inappropriate behavior by staff towards a resident, but there was insufficient evidence to prove or disprove the claims.
    01 Aug 2023
    Investigated the complaint that the facility refused to accept a resident back, found it unsubstantiated due to the resident's voluntary return without any eviction from the facility.
    31 Jul 2023
    Investigated an allegation of a resident sustaining injuries due to lack of care and supervision, but found insufficient evidence to determine how the bruising occurred or if neglect was involved. Concluded that although the incident may have happened, there wasn't enough evidence to prove it resulted from staff neglect or harm.
    31 Jul 2023
    Investigated allegations of sexual abuse revealed no supporting evidence, with all staff and residents denying any such incidents occurred.
    31 Jul 2023
    Investigated allegations of resident neglect, hygiene neglect, and extended periods in soiled diapers; no sufficient evidence found to support these claims.
    24 Jul 2023
    Found no evidence of alleged mistreatment or negativity towards a specific individual by staff and residents after interviews and record review.
    24 Jul 2023
    Investigated allegations of staff handling residents roughly and untrained staff; both allegations determined to be unsubstantiated after interviews with staff and residents.
    21 Jun 2023
    Confirmed resident fell and sustained injury due to staff neglect, as well as confirmed facility carpet was in disrepair and being replaced.
    • § 87468.1(a)(2)
    • § 87303(a)
    21 Jun 2023
    Investigated an allegation that a resident's HVAC system was leaking; found insufficient evidence to verify this claim after reviewing records, conducting interviews, and inspecting other rooms.
    21 Jun 2023
    Investigated allegation of resident missing medication, inconclusive evidence.
    20 Jun 2023
    Confirmed broken window in resident's room.
    • § 87303(a)
    19 Apr 2023
    Interviews and record review revealed an unsubstantiated allegation of wrongful eviction at the facility.
    14 Mar 2023
    Investigated allegations of staff mishandling medication and failing to meet residents' hygiene needs; neither allegation confirmed due to insufficient evidence and contradictory reports from interviews and observations.
    14 Mar 2023
    Investigated allegations of resident mistreatment and found no evidence to support the claims, as staff and resident interviews indicated no instances of cruel treatment.
    27 Feb 2023
    Investigated allegations of improper smoking, inadequate staff training for emergencies, and staff retaliation against residents for complaints, with findings showing insufficient evidence to prove these allegations occurred.
    13 Feb 2023
    Reviewed allegations of a pressure injury and lack of resident checks, but found insufficient evidence to support the claims.
    13 Feb 2023
    Confirmed allegation of pressure injury unsubstantiated; Staff neglect allegation of not checking on resident also unsubstantiated.
    09 Feb 2023
    Confirmed that allegations of a dirty carpet and threats of eviction were unsubstantiated, as well as determining that a broken phone jack allegation was also unsubstantiated.
    08 Feb 2023
    Investigated whether the facility provided adequate care to residents; determined no sufficient evidence to support the allegation, as staff and several residents reported satisfaction with care, and observations indicated clean conditions and adequate staffing.
    01 Feb 2023
    Investigated missing medication incident on reported date in January, followed by interviews and medication log review.
    17 Jan 2023
    Confirmed that staff at the facility were not providing medications as prescribed, according to interviews with staff and residents and a review of medication records.
    • § 87468.1(a)(2)
    13 Jan 2023
    Investigated allegations regarding staff handling of residents' personal belongings and mail were found to be unfounded.
    13 Jan 2023
    Found allegations of staff gossiping and mistreating residents to be unsubstantiated after interviews and document review.
    03 Jan 2023
    Found during an inspection that an allegation of staff and resident plotting to give a resident a drug was unfounded.
    03 Jan 2023
    Investigated the allegation that a resident missed medication; found that the resident missed only "as needed" medication and not routine doses. Interviewed residents and staff, determining no evidence of routine medication being missed.
    22 Dec 2022
    Found that the allegation of a broken phone jack and facility disrepair was unsubstantiated due to the phone line being operational, but lacking internet capabilities.
    21 Dec 2022
    Unsubstantiated allegations were investigated regarding the resident's wheelchair, meal assistance, medication administration, incontinence care, and call button accessibility.
    13 Dec 2022
    Investigated the allegation that staff terminated a resident's home health services without consent; found no substantial evidence to support the claim, concluding it was unsubstantiated.
    12 Dec 2022
    Investigated claims of staff not safeguarding residents' belongings and contamination of beverages; found insufficient evidence to confirm either allegation.
    09 Dec 2022
    Investigated allegations of a resident threatening another resident; incident reportedly occurred, but insufficient evidence to confirm whether a violation took place.
    09 Dec 2022
    Investigated an allegation regarding staff not responding timely to residents' call buttons, especially affecting those needing incontinence assistance. Despite recent staffing shortages, interviews revealed responses typically occurred within several minutes, and no significant issues with wait times were reported by residents.
    08 Dec 2022
    Confirmed that a staff member did not allow a resident to take a sugar container to their room, leading to an altercation where the police were called. Resident interviews did not support the allegation that staff do not treat residents with respect.
    06 Dec 2022
    Investigated allegations of staff not providing privacy and not safeguarding personal belongings; determined there was insufficient evidence to support the claims.
    01 Dec 2022
    Investigated claims of illegal eviction and staff threats toward a resident; determined insufficient evidence to confirm or refute the allegations.
    25 Oct 2022
    Investigated complaint about inconsistent transportation services; determined that despite allegations, insufficient evidence to confirm or deny occurrence.
    21 Oct 2022
    Reviewed a complaint regarding inadequate medical care, unhealthy meals for those on special diets, and lack of mobility support, but found insufficient evidence to confirm these issues.
    04 Oct 2022
    Confirmed medication error and unsubstantiated staff response time allegation.
    • § 87465(a)(5)
    04 Oct 2022
    Investigated allegations of staff not properly maintaining a resident’s room; found seven out of eight rooms were clean, with one room unclean due to the resident not permitting cleaning staff entry. Allegations deemed unsubstantiated due to insufficient evidence.
    15 Sept 2022
    Interviews and documentation were reviewed, and it was determined that allegations of staff mistreatment towards residents were unsubstantiated. Residents were found to feel supported and comfortable expressing themselves at the facility.
    30 Aug 2022
    Reviewed allegations of an unsafe environment due to unlocked doors and inadequate night staffing; found no conclusive evidence to support either claim.
    29 Aug 2022
    Reviewed an allegation of a resident being harassed; found insufficient evidence to support claims due to inconsistent statements and resident's history of paranoia and hallucinations.
    25 Aug 2022
    Investigated the allegation that staff did not assist residents with bathroom needs in a timely manner; found insufficient evidence to prove or disprove the claim. Conducted interviews with staff and residents, indicating adequate nighttime staffing and timely assistance with residents' needs.
    23 Aug 2022
    Investigated the claim that a resident was left in soiled clothing for an extended period; found insufficient evidence to confirm or deny the allegation.
    02 Aug 2022
    Confirmed changes in the corporation's management structure and board of directors, with intentions to continue operating as a Residential Care Facility for the Elderly. Required documents were requested and no objections were raised by the Regional Office.
    19 Jul 2022
    Investigated allegations of over-medicating residents, improper supervision, overcharging rent, cigarette smoke entering a room, and staff threats. Found no preponderance of evidence to support these claims, resulting in all allegations being unsubstantiated.
    01 Apr 2022
    Identified deficiencies in medication administration and lack of proper documentation during the inspection.
    • § 87465(c)(2)
    29 Mar 2022
    Unsubstantiated allegations of not ordering incontinence supplies and not refilling medications in a timely manner were investigated by the California Department of Social Services. Residents and staff interviews, along with document reviews, did not provide enough evidence to confirm or dismiss the allegations.
    29 Mar 2022
    Interviews and observations were conducted regarding the allegation of staff not responding timely to residents' call button, with mixed responses from residents and staff about the call light response time and usage.
    17 Mar 2022
    Confirmed inadequate call light system in multiple resident rooms at the facility.
    • § 87303(i)(1)
    17 Mar 2022
    Confirmed allegations regarding fire door repairs and operation, while insufficient evidence for allegations of staff not safeguarding the premises. Residents feel safe and the exit door is secure.
    18 Feb 2022
    Found no evidence to support the allegation of inadequate supervision at the facility after conducting interviews with staff and residents.
    24 Dec 2021
    Reviewed allegations of broken call lights and closed alarmed doors, but found insufficient evidence to prove if they occurred or not.
    20 Dec 2021
    Investigated complaint of broken call lights and disrepair; found call lights and AC/heating units operational, with residents reporting timely repairs, leading to the conclusion that the allegation lacked sufficient evidence.
    20 Dec 2021
    Investigated an allegation that a resident was given unprescribed medications; however, after reviewing records and conducting interviews, found no conclusive evidence to support or refute the claim.
    20 Dec 2021
    Investigated the allegation that staff did not safeguard residents' personal belongings; found insufficient evidence to prove whether the violation occurred or not.
    08 Dec 2021
    Investigated allegation of staff using a resident's diapers for others; found insufficient evidence to support the claim.
    10 Nov 2021
    Found that staff were not threatening any residents at the facility as alleged.
    19 Oct 2021
    Investigated an allegation that staff interfered with resident's mail, but interviews and evidence did not support the claim, resulting in an unsubstantiated conclusion.
    20 Aug 2021
    Investigated the allegation that staff made inappropriate comments towards residents; determined that while the allegation may have occurred, there wasn't enough evidence to confirm it.
    13 Aug 2021
    Investigated the allegation of staff poisoning a resident's food; found insufficient evidence to support the claim, rendering it unsubstantiated.
    13 Aug 2021
    Reviewed allegations regarding staff conduct and resident care, and found insufficient evidence to support the claims.
    23 Jun 2021
    Reviewed allegations regarding delayed phone jack repair and lack of internet provision, finding insufficient evidence to support claims.
    09 Jun 2021
    Allegation of caregiver not assisting resident with toileting was investigated, but evidence did not support the claim.
    03 Jun 2021
    Confirmed allegations that records were not promptly provided to a resident's authorized representative after a request.
    02 Jun 2021
    Interviews and observations indicated no evidence to prove the alleged wandering and knocking on doors by residents at the facility.
    26 May 2021
    Interviews with staff and residents did not support the allegation of the facility advertising services that were not provided. Residents are responsible for setting up and paying for phone and internet services, which are not included in the basic services offered.
    07 May 2021
    Investigated an allegation that a staff member spoke inappropriately to a resident but found insufficient evidence to confirm the incident occurred.
    04 May 2021
    Confirmed the allegation regarding a staff member reporting resident's assets to the Department of Social Services was unsubstantiated after interviews and record review.
    28 Apr 2021
    Confirmed allegations of a dirty carpet in the room, leading to a move to a room with new floors. Unsubstantiated allegations of staff threatening eviction due to unpaid rent.
    • § 87303(a)
    28 Apr 2021
    Investigated complaints involved issues with a non-functioning phone jack and dirty carpet; confirmed the phone jack issue but did not find evidence of dirty carpet, and clarified that a resident received a past due invoice but was not threatened with eviction.
    • § 87303(a)
    26 Apr 2021
    Cited deficiency for A/C wall unit in disrepair in a room.
    • § 87303(a)
    26 Apr 2021
    Confirmed that staff verbally insulted a resident while assisting with changing soiled linens, supporting the allegation of lack of dignity and respect.
    • § 87468.1(a)(1)
    26 Apr 2021
    Confirmed uncomfortable temperatures in resident rooms due to broken heaters and A/C units based on observations, interviews, and record review.
    • § 87303(b)
    20 Apr 2021
    Confirmed complaint about heavy fumes from air conditioner in resident's room, substantiated due to dirty filters needing cleaning.
    • § 87303(a)
    19 Apr 2021
    Confirmed multiple instances of resident falls resulting in injuries and lack of supervision. An immediate civil penalty was issued as a result.
    • § 87411(a)
    02 Apr 2021
    Found no evidence to prove or disprove the allegation regarding phone line issues at the facility..
    02 Apr 2021
    Investigated allegations of non-working heaters and inadequate room cleaning. Confirmed residents were satisfied with heating and cleaning services, with no substantial evidence found for the claims.
    30 Mar 2021
    Confirmed allegations of disrepair, including a malfunctioning elevator, at the facility.
    • § 87303(a)
    29 Mar 2021
    Investigated the complaint of inadequate care related to a resident's diaper dermatitis; determined there was not enough evidence to prove or disprove the allegation.
    03 Mar 2021
    Investigated alleged staff supervision issue; found no evidence of wrongdoing. Residents feel safe, staff provide adequate supervision, and entrance to rooms is monitored.
    11 Feb 2021
    Investigated allegations regarding unclean linens, unsafeguarded resident property, and malodor; found insufficient evidence to substantiate claims.
    11 Feb 2021
    Investigated allegations of staff hiding medication in food and providing false information to a physician were not verified by interviews with staff and residents.
    07 Jan 2021
    Investigated the allegation that a resident was forced to receive hospice care; found no preponderance of evidence to support this claim, as hospice services were ordered by physicians due to residents' declining health conditions.
    29 Oct 2020
    Confirmed mismanagement of resident medications and failure to administer medications as prescribed.
    • § 87465(c)(2)
    • § 87465(c)(2)
    17 Aug 2020
    Investigated the allegation of staff mishandling a resident's funds; found no evidence of unauthorized withdrawals from the resident's bank account, with the delay in rent withdrawal attributed to a deposit delay.
    17 Aug 2020
    Investigated an allegation of staff poisoning residents' food and found insufficient evidence to prove the claim, leading to the conclusion that it was unsubstantiated.
    26 Jun 2020
    Investigated allegation of hazardous material being sprayed in resident's room found to be unfounded.
    24 Jun 2020
    Investigated the allegation that residents were not assisted with medication as prescribed; found it unsubstantiated based on interviews and observations.
    28 May 2020
    Investigated alleged staff member yelling at residents, found allegations unsubstantiated.
    22 May 2020
    Found no evidence of unfair treatment, lack of hygiene assistance, insufficient toileting assistance, or unclean rooms at the facility based on interviews and observations conducted by the Licensing Program Analyst.
    22 May 2020
    Investigated allegations regarding staff tampering with residents' lotion and water, and presence of bed bugs; determined both allegations lacked supporting evidence, as interviews with staff and residents, along with pest control documentation, did not indicate any issues.
    22 May 2020
    Investigated allegation of staff tampering with resident mail and found no supporting evidence from staff or resident interviews or observations in the mailroom.
    22 May 2020
    Investigated the allegation of "staff serving contaminated food to residents," and found no evidence to support the claim, as interviews and a virtual kitchen tour indicated no contamination issues.
    22 May 2020
    Confirmed that no contamination was found in residents' rooms as alleged.
    21 May 2020
    Interviews conducted revealed that the allegation regarding the frequency of washing bed sheets for a specific resident was deemed unsubstantiated.
    20 May 2020
    Found rough handling and inadequate safeguarding of resident's belongings.
    10 Mar 2020
    Reviewed concerns about medication administration, and while issues were identified, evidence was insufficient to confirm any specific violations occurred.
    04 Mar 2020
    Reviewed multiple incidents of falls and injuries of a resident, leading to a substantiated allegation and citation against the facility.
    • § 87411(a)
    26 Feb 2020
    Investigated an allegation of staff mismanaging residents' funds, but found no evidence to support the claim and confirmed that residents had secure access to manage their own valuables.
    21 Feb 2020
    Investigated allegations of mishandled medications, overcharging, hygiene neglect, and failure to address changes in care; determined insufficient evidence to substantiate any claims.
    05 Feb 2020
    Identified deficiencies related to the care of bedridden residents during a surprise visit by licensing analysts.
    • §
    16 Jan 2020
    Interviews and observations found no evidence to support allegations of residents being left in soiled clothing, not receiving assistance with hygiene needs, rooms not being kept clean, or residents' closets being used for storage.
    09 Jan 2020
    Investigated allegations of staff yelling at residents, failure to provide clean linens, facility disrepair, and unmet resident needs; determined insufficient evidence to confirm violations occurred.
    09 Jan 2020
    Interviews with residents and staff, as well as a review of medication logs, did not provide enough evidence to support allegations of neglect or improper medication administration.
    26 Dec 2019
    Found no evidence of staff threatening residents based on interviews and observations. Also found no evidence of staff poisoning residents' food based on resident statements and file review.
    20 Dec 2019
    Investigated the allegation of a hidden camera in a resident's room; no evidence of cameras found in rooms or common areas, making the claim unsubstantiated.
    09 Dec 2019
    Investigated allegations of staff harassment and resident threats related to political opinions; however, insufficient evidence found to support claims.
    27 Nov 2019
    Investigated a complaint about potential mishandling of a resident's medications, found insufficient evidence to determine if the alleged violation occurred.
    15 Nov 2019
    Confirmed multiple incidents of resident falls, with lack of prevention plan in place.
    • § 87411(a)
    08 Nov 2019
    Unsubstantiated claim regarding resident comfort in different rooms after inspection and interviews with residents and staff.
    25 Oct 2019
    Identified deficiencies in care and administration at the facility were addressed through corrective training sessions and documentation requirements.
    11 Oct 2019
    Identified deficiencies in criminal record and fire clearances during inspection.
    • §
    • §
    • §
    • § 87758
    • § 1569.80
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    • §
    • §
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    • § 87202
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    • § 87467
    11 Oct 2019
    Confirmed neglect resulting in pressure injuries and staff failed to ensure food accessibility for residents.
    • § 87466
    • § 87615(a)(1)
    • § 87758(a)(5)
    11 Oct 2019
    Confirmed allegations that staff failed to provide proper fluid intake and follow doctor's orders for a resident, resulting in a decline in the level of care offered.
    • § 87466
    • § 87411(a)
    • § 87633(d)
    04 Oct 2019
    Found no evidence of mishandling of residents' food or medication based on interviews with residents and staff, observations of kitchen and medication room, and review of documentation.

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