Pricing ranges from
    $3,000 – 5,000/month

    Arcadian Residential Community

    24647 Mohr Dr, Hayward, CA, 94545
    3.9 · 16 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Caring staff but safety concerns

    I've had a mixed experience. Many staff were warm, caring and helpful - good meals, bingo and occasional entertainment - and some long-term residents love it. But staffing is inconsistent (some don't speak English), communication and safety are concerning: falls and bruises weren't always reported and there were reports of theft/medication mishandling. Cleanliness varies - parts are very clean while other areas smelled of urine; rooms feel hospital-like, often shared, with no outdoor areas or door locks. New ownership and staff improvements helped some, so visit, ask tough questions about safety and staffing before deciding.

    Pricing

    $3,000+/moSemi-privateAssisted Living
    $5,000+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.94 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      4.5
    • Amenities

      2.8
    • Value

      3.9

    Location

    Map showing location of Arcadian Residential Community

    About Arcadian Residential Community

    Arcadian Residential Community has offered care for seniors in Hayward, California, since 2005, and you'll find it's a well-kept and homey place where people often comment on the friendly and clean atmosphere. The facility allows some pets so residents can have their small companions, and you'll see there are plenty of green lawns and a big yard that keeps getting a little nicer over time, with cozy spots and places to enjoy the outdoors. Residents can choose from a mix of private, semi-private, studio, single, or two-bedroom rooms, and many of the apartments have accessible features like wheelchair-friendly showers and beds, simple closet space, and televisions.

    There are four main care types here: assisted living for folks who need everyday help, independent living for those who like their freedom but want a social setting, memory care for people with dementia or Alzheimer's who need a safe and supportive environment, and nursing home services for those who require more medical support. Hospice is available if needed. Nurses are on staff and there's support with medicines, wound care, and even podiatry or occupational therapy.

    Arcadian Residential Community employs English-speaking staff and stays licensed with the state, so things are kept up to code and secure, and has a small but attentive staff of three, plus Ms. Wendy Wong as the license administrator who manages things in a hands-on way. Reviews say the care is thoughtful and the environment feels loving, with respectful attention paid to dignity for each resident.

    Meals are served in a dining room, and there's a kitchen or kitchenette depending on the room. Residents can join in social activities, including arts, crafts, wellness programs, and live entertainment. There are devotional services for those who want them, plus indoor common spaces to sit with friends or family. You'll find a fitness center, beauty salon, barbershop, washers, dryers, and cable TV in common areas. WiFi's available, and guest parking's on-site.

    Safety is a priority, so you'll find handicap accessible spaces, safety features, sprinklers, and secure areas designed especially for those who may wander or become confused. Accessibility for walkers and wheelchairs is part of the setup, and the place is built with elder care and support as its main goal. Everyone's care needs are reviewed before moving in to help find the best level of support, and Arcadian offers transportation to medical visits and errands. The community encourages tours and assessments so families can see the environment and talk through options. With its long operation history, Arcadian has a track record for providing affordable and caring services to seniors and elders needing anything from light help to full-time skilled care.

    People often ask...

    State of California Inspection Reports

    15

    Inspections

    4

    Type A Citations

    3

    Type B Citations

    5

    Years of reports

    03 Jul 2025
    Found adequate food supplies for at least 2 days of perishables and 7 days of non-perishables, with medications stored securely and dangerous items kept inaccessible. Verified detectors were functioning; drills occurred quarterly with semi-annual shelter-in-place drills; extinguishers serviced; indoor temperature 74°F; hot water 119.3°F; liability insurance current; and no citations issued.
    29 Jun 2024
    Found safety and care deficiencies after a surprise annual check, including a bedridden resident not fire-cleared/licensed and hot water at 101.5°F in an ensuite; a $500 civil penalty was assessed. Records for staff and residents were reviewed, and drills, medication handling, and money management practices were examined.
    29 Jun 2024
    Confirmed deficiencies were identified during the inspection, resulting in a civil penalty being assessed.
    • § 9058
    23 Aug 2023
    Investigated allegations of water issues and found no evidence of problems; tap water was flowing normally and was clear. Found the allegations that staff did not meet residents’ needs and that food service was inadequate were unsubstantiated.
    23 Aug 2023
    Investigated allegations of unmet resident needs and inadequate food service, both found unsubstantiated. Determined claims of water issues unfounded, with no deficiencies cited.
    • § 87202(a)(2)
    • § 87303(e)(2)
    16 Aug 2023
    Identified safety concerns, including uneven and cracked pavements in the side and backyards, and noted a discrepancy where a resident’s listed medication was not on hand.
    16 Aug 2023
    Reviewed records and interviewed staff about a resident's death after an unannounced visit prompted by an unusual incident report filed June 27, 2023; found no deficiencies cited.
    16 Aug 2023
    Reviewed records and conducted interviews following a report of unresponsiveness and subsequent death of a resident at the facility. No deficiency cited during visit.
    31 Aug 2022
    Investigated two specific allegations: unsanitary conditions around a resident's room and missing personal belongings after the resident's death. Found maintenance and cleanliness issues in several rooms and bathrooms, and confirmed staff loaded the resident's wheelchair and walker with the belongings, while a photograph was not listed on the records.
    31 Aug 2022
    Confirmed allegations of unsanitary conditions in residents' rooms and bathrooms, including missing baseboards, chipped flooring, and rusted fixtures. Unsubstantiated claim that personal belongings were not provided to a resident's responsible party.
    • § 87303(a)
    • § 87465(a)(4)
    06 Jul 2022
    Identified comprehensive infection-control measures at the home, including entry screening, vaccination records for residents and staff, PPE supplies, and daily health checks. Observed an unlocked storage area in the backyard where cleaning supplies were kept.
    06 Jul 2022
    Inspection identified deficiencies in infection control measures, staff training, and storage of cleaning supplies.
    • § 87303(a)
    28 Jun 2021
    Found an unannounced visit with medications centrally stored in a locked area and inventoried weekly, and food supplies were sufficient. Identified that fit testing for N95 respirators for all staff had not been conducted, while COVID-19 screening, PPE, a visitor log, posters, water at 115°F, fully charged fire extinguishers, and working smoke/CO detectors were in place.
    28 Jun 2021
    Inspection identified various areas of compliance, including medication storage, COVID-19 protocols, and fire safety measures, with some areas for improvement noted regarding staff fit testing for N95 respirators.
    • § 87309(a)
    30 Apr 2020
    Confirmed unfounded allegation of unlicensed individual providing therapy at the facility, after interviewing staff, residents, and the individual in question.

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