Pricing ranges from
    $2,500 – 3,500/month

    Jomok Home Care

    999 Torrano Ave, Hayward, CA, 94542
    2.0 · 2 reviews
    • Assisted living
    • Memory care

    Pricing

    $2,500+/moSemi-privateAssisted Living
    $3,500+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.00 · 2 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      2.0
    • Value

      2.0

    Location

    Map showing location of Jomok Home Care

    About Jomok Home Care

    Jomok Home Care sits in a quiet neighborhood in Hayward, California, where seniors can pick a semi-private living space, a studio, or a one-bedroom apartment, so there's a little something for different needs, and the place is fully furnished so no moving heavy items. Staff stay on duty all day and night and always keep an eye out, while 24/7 security and emergency alert systems help keep folks safe, and each room has easy access for wheelchairs and comes set up with phone and TV. People can have pets with them, which is good for comfort, and the meals come chef-prepared three times a day, with changes available for diets like diabetic or high blood pressure when folks need it. There's laundry and housekeeping with help for showers, dressing, moving around, grooming, and using the bathroom, along with continence care when needed. Trained staff help with medications, walking and wheelchair support, transfers-including possibly two-person transfers, though folks will want to confirm that, and keep an eye on health and falls with special monitoring. Physical therapy, memory care for dementia and Alzheimer's, and even hospice and respite care get offered, so someone can stay short or long term if needed, and there's also incidental health care services.

    Jomok Care Home runs as a mid-sized, family-owned community that's licensed up to 12 seniors at a time, which keeps things on the smaller, more personal side, and most people describe the place as friendly with a respectful, supportive feel and a focus on privacy and planning for each person's care. Residents can join daily activities, like arts and crafts, music therapy, movie nights, board games, education programs, and fitness routines, with outings for shopping or faith services using the community transit. There's a games room, movies, a library, fitness equipment, barbershop and salon, outdoor garden areas, walking paths, and spaces for gardening. Folks like the quiet, home setting where meals are cooked each day and there's always something to do, but chores-like cooking and cleaning and laundry-are all taken care of. Rates start around $4,000 monthly and change by room type. The California Department of Social Services runs oversight, and Jomok Home Care holds a valid license, having opened in 2007. People can check the place out in person or set up a virtual tour if they want to see more before deciding, and most families say the staff are caring and tuned in to what each resident needs day to day.

    People often ask...

    State of California Inspection Reports

    21

    Inspections

    10

    Type A Citations

    5

    Type B Citations

    6

    Years of reports

    02 May 2023
    Found the allegations that residents were handled roughly, staff yelled at residents, and staff stole from residents unsubstantiated. Observed residents comfortable and well cared for, wearing clean clothing, with meals provided and living areas clean and sanitary.
    02 May 2023
    Interviews and records review did not find evidence to support allegations of rough handling of residents, yelling at residents, stealing money from residents, or inadequate food supply at the facility. Residents reported feeling comfortable and well-cared-for.
    17 Jan 2023
    Identified the allegation that inadequate supervision allowed a resident to fall from bed and that staff did not provide timely help. Also identified disrepair, power outages, and past vermin issues that were addressed through a Terminix service contract.
    • § 87303(a)
    17 Jan 2023
    Confirmed lack of supervision resulting in a resident falling out of bed. Identified issues with cleanliness and pest control.
    • § 87303(a)
    12 Oct 2022
    Investigated the allegation that a resident was hospitalized due to staff neglect while in care. Found insufficient evidence to support or disprove the allegation.
    12 Oct 2022
    Investigated the allegation that a resident required hospitalization due to staff neglect; however, insufficient evidence existed to confirm or deny the claim.
    21 Apr 2022
    Found unsafe storage of cleaning supplies and laundry detergent in the laundry room, medications unlocked in two residents' rooms and in the kitchen, and knives and scissors left unsecured in the kitchen.
    • § 87705
    • § 87705
    21 Apr 2022
    Identified deficiencies in handling laundry supplies, medications, and kitchen tools during the inspection.
    04 Mar 2022
    Identified an incident in which staff called an ambulance twice for a resident with a weeping wound, but the resident refused hospital care after explanations. No citation was issued.
    04 Mar 2022
    Confirmed incident report about a resident refusing medical treatment.
    15 Feb 2022
    Identified deficiencies included a staff member without fingerprint clearance and Lysol disinfectant spray accessible to residents, along with an allegation that a bedridden resident resided at the location. A civil penalty was assessed.
    15 Feb 2022
    Found the allegation of care or safety concerns not proven; interviews and on-site observations indicated residents were content and no evidence supported the violation.
    15 Feb 2022
    Found mold on fruits and vegetables left on a patio table during an unannounced visit, indicating unsafe food conditions.
    • § 80087(a)
    15 Feb 2022
    Confirmed presence of mold on fruits and vegetables during inspection.
    12 Oct 2021
    Found one resident died in hospital on 10/2/2021; observed 11 residents and 3 caregivers, with interviews and records reviewed. No deficiencies were cited.
    12 Oct 2021
    Visited facility, no deficiencies found.
    07 Jul 2021
    Identified multiple deficiencies at the site, including unlocked medications in the kitchen and an unlocked hammer in the patio, and no documentation of resident observation notes. Found lack of documented temperature screenings for staff and residents, missing staff COVID-19 testing records, several required postings not present, no liquid soap or paper towels in bathrooms, no gowns, and only a 30-day PPE supply; administrator knowledge of regulations appeared lacking.
    • § 87466
    • § 87309(a)
    • § 87405(d)(2)
    • § 87465(h)(2)
    07 Jul 2021
    Identified deficiencies in infection control practices and facility operations were noted during the inspection.
    • § 87202
    • §
    • § 87355(e)(1)
    30 Mar 2021
    Found that a resident sustained multiple pressure injuries; medical attention was not sought promptly; a resident was restrained; staff allegedly hit a resident; staff did not notify the authorized representative about changes in medical condition; linens were not kept clean; and the temperature was not maintained at a comfortable level.
    30 Mar 2021
    Confirmed allegations of multiple pressure injuries and failure to seek timely medical attention. Allegations of failing to notify authorized representative of medical condition and staff hitting resident were also confirmed.
    01 Nov 2019
    Confirmed violation of regulations related to the absence of the designated facility Administrator during operations.
    • § 87465(a)(1)
    • § 87468.1(a)(3)
    • § 87466

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