Mirador estimate
    $3,000/month

    St. Regis Tran Retirement Center

    23950 Mission Blvd, Hayward, CA, 94544
    4.4 · 27 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring staff affordable but dated

    I placed my mom in the independent wing and overall I'm grateful - the staff are genuinely caring, compassionate, know residents' names, communicate well, and treated her like family while helping her recover after surgery. The facility is clean, safe, well-lit and very affordable. Downsides: it's an old building with small rooms and bathrooms, limited elevator, no laundry service (extra costs), dated furnishings and needs some deep cleaning. Food was a frequent problem - bland, often served cold, too many carbs/sugary desserts despite diet customization. Activities are limited and not very dementia-friendly, but for budget-minded families needing attentive caregivers I would recommend it.

    Pricing

    $3,000+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.37 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.5
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      3.7

    Location

    Map showing location of St. Regis Tran Retirement Center

    About St. Regis Tran Retirement Center

    St. Regis Tran Retirement Center in Hayward, California, offers a mix of independent living, assisted living, memory care, and nursing home services for seniors, and frankly if someone's looking for a place where people try to treat residents with dignity and simple comforts, this community has a lot going for it, like a full range of apartments and townhomes-including studios, single bedrooms, two- and three-bedroom units-plus condos and even single-family homes, so folks can pick a place that feels right for their needs. The property has a cheerful atmosphere with common areas like a dining room, wellness center, small library, computer center, game room, fitness room, porch spaces, and outdoor gardens, where residents can gather for activities or just sit and enjoy some quiet. Safety features are built in throughout, with things like a 24-hour call system, handrails for easy movement, and sprinkler systems, and for those who need more help, there's licensed nursing staff available along with personal care assistants who handle things like medication management and help with daily activities such as dressing, bathing, and moving around, which can make all the difference when someone's trying to stay as independent as possible.

    For people living with memory issues like Alzheimer's or dementia, the Memory Wing at St. Regis provides a safer, more tailored environment, with staff offering memory-enhancing programs and a focus on keeping residents comfortable and engaged. Meals come restaurant-style, with options for those who need help eating or those who prefer to dine in their rooms, and there's a salon and barbershop on site, too, so keeping up appearances isn't a fuss. The place seems to try and keep life interesting with scheduled activities like arts and crafts, games, exercise, health and wellness programs, day trips, and resident-run events, which helps people stay connected and busy. Extra services like housekeeping, laundry and linen care, and full property maintenance mean more time for residents to relax or join in with their neighbors, and for families, respite care gives primary caregivers a short break when needed, whether for a couple of days or longer. The staff-administrators, nurses, and caregivers-give support throughout the day, checking on health, arranging physician visits, and offering medication management, and folks get help setting up care plans so they can adjust what's needed as health needs change. Some unique things here include pet-friendly accommodations, fast applications, guest parking, and personalized touches like resident choice of physicians, and there's a sense of community with people often mentioning in reviews that the staff are kind and the atmosphere welcoming, which probably explains the solid rating of 4.6 out of 5 from 17 reviews. Amenities like Wi-Fi, cable TV, kitchens or kitchenettes, private bathrooms, washers, dryers, and air conditioning help make the spaces feel more like home, and there are also programs for diabetic management, wellness checks, and hospice care when needed, just covering a wide spectrum of what older adults might want or require as their lives change. St. Regis Tran Retirement Center tries to keep things straightforward, safe, and comfortable for people, whether they're seeking plenty of activities or just a little help in a familiar setting as they age.

    People often ask...

    State of California Inspection Reports

    14

    Inspections

    0

    Type A Citations

    0

    Type B Citations

    5

    Years of reports

    19 Apr 2023
    Identified closure after an unannounced visit; a final walkthrough of the living and memory care areas showed no residents, the last having moved out on April 6, 2023. The administrator surrendered the license to the licensing analyst, and an exit interview was conducted.
    19 Apr 2023
    Confirmed closure of the facility after all residents moved out.
    24 Mar 2023
    Found no deficiencies after visits to the independent living, assisted living, and memory care buildings. Met with the administrator during the visit.
    24 Mar 2023
    Visited assisted living facility, no deficiencies noted.
    20 Mar 2023
    Found one resident in care and three in independent living; the resident in care planned to move out on April 3, 2023. Found meals for four residents were provided at no charge by the service provider, with lunch pickup at 11:25 am and dinner pickup at 4:25 pm.
    20 Mar 2023
    Confirmed health and safety standards were met during the inspection.
    21 Oct 2022
    Found no deficiencies. Noted strong infection control measures at the site, including a single entry with universal screening for staff, residents, and visitors, posted etiquette and handwashing reminders, proper PPE usage, a central 30-day PPE supply, and records of routine screening.
    21 Oct 2022
    No deficiencies were found during the inspection.
    11 Jun 2021
    Found no deficiencies. Infection control measures were in place, including stocked handwashing stations, available PPE, daily temperature checks, and signs for cough etiquette and distancing, with maintained screening logs for visitors, residents, and staff and regular cleaning.
    11 Jun 2021
    Confirmed compliance with infection control protocols during inspection. No deficiencies cited.
    19 Aug 2020
    Investigated the allegation that a resident developed a fungal infection while in care; observed a strong odor from the feet, noted trimmed toenails, and learned the podiatrist is treating the infection and views toenail fungus as not life-threatening. Based on interviews and records, the allegation is unsubstantiated.
    19 Aug 2020
    Investigated allegations of insufficient foot care for a resident, found no conclusive evidence of neglect despite a fungal infection being present and treated by a podiatrist.
    17 Aug 2020
    Investigated the allegation about licensing status and a resident's placement in independent living; found that the allegation could have occurred, but there was not enough evidence to prove it.
    17 Aug 2020
    Investigated allegations regarding the status of a resident in independent living, but insufficient evidence found to prove whether a violation occurred. Reviewed documentation and conducted interviews; inconsistencies regarding licensing for the independent living section noted.

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