Pricing ranges from
    $5,984 – 7,779/month

    Hacienda Senior Living

    161 N Hemet St, Hemet, CA, 92544
    4.3 · 57 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm staff, clean, but inconsistent

    I placed my loved one here and overall I'm thankful - the staff are warm, attentive, and often go above and beyond; the food is excellent, the grounds and rooms are clean and homey, and it felt like good value with smooth transitions. Activities, communication, and small-community feel were definite pluses. However, I noticed inconsistent staffing and responsiveness, and there are troubling reports in memory care of neglect and safety incidents and poor billing transparency - so ask direct questions about staffing, safety protocols, and charges before deciding.

    Pricing

    $5,984+/moSemi-privateAssisted Living
    $7,180+/mo1 BedroomAssisted Living
    $7,779+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.30 · 57 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      4.3
    • Amenities

      4.2
    • Value

      3.7

    Location

    Map showing location of Hacienda Senior Living

    About Hacienda Senior Living

    Hacienda Senior Living is a smaller, boutique-style community designed for seniors who want comfort, independence, and help when needed, and the place really does have that homey feel with bright apartments that fill up with natural light, clean carpets, closet space, and safety features everywhere, and you've got staff around day and night to help with things like medical reminders or walking and getting to meals and events or even just basic hygiene like bathing and dressing, so no one's left to figure those things out on their own. The apartments come in semi-private or studio sizes, about 200 square feet each, and rooms line up around a central dining and community area so staff can keep an eye out and it's always easy to get together for meals or games, and those shared spaces include indoor and outdoor lounges, a pretty courtyard, fitness center, arts and crafts room, and community gardens, all helping people spend time together or on their own, depending on what they're up for. For those living with memory loss or other cognitive illnesses like Alzheimer's, Hacienda Senior Living has a separate memory care neighborhood staffed by people trained especially for dementia care-they've got locked grounds for safety, routines for daily check-ins and medication management, and activities aimed at supporting memory and keeping life meaningful, plus a focus on respect and knowing each person for who they really are, which does make a big difference since everyone's experience is a little different and the staff know how to listen and work with families. The place offers exercise programs, outings, book and music clubs, intergenerational activities, Spanish language services, and regular lectures, so there's always something to look forward to, and meals come home-cooked style with plenty of options for dietary needs like low-sodium or vegetarian, and you'll always find snacks available. There's a nurse on staff and on call, with trained aides covering everything from help with walking and wheelchairs to handling medications, and they run daily housekeeping, laundry for clothes and linens, and make sure trash gets out every day too, so no one's got to worry about chores. The environment's clean, friendly, and relaxed, meaning folks can enjoy the gardens or patios when the weather's nice, and guests and families have parking when they visit. Residents have access to cable and high-speed internet in their rooms and all over the community, with transportation services for appointments or outings, so you're not stuck indoors all the time. They've got a pet-friendly policy for a limited number of pets, offer respite care for short-term needs, and keep a licensed staff ready for special conditions like diabetes, stroke, Parkinson's, and more. The whole place is laid out to let people live as independently as possible, but with enough help on hand to let them and their families relax knowing someone is always available, and the grounds have secured paths and well-kept gardens for fresh air and easy walks. The staff take pride in making everyone feel seen and supported-no one gets lost in the shuffle here-and they do a good job building a sense of community, with room layouts and shared spaces meant to bring people together while still allowing plenty of privacy. Basic services like apartment maintenance, transportation, haircuts, devotional services, and organized games and creative work are all part of daily life, and the leadership emphasizes kindness and respect above all, so newcomers often feel welcome right away.

    People often ask...

    State of California Inspection Reports

    50

    Inspections

    6

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    21 May 2025
    Found that the allegation that staff prevented a resident from making or receiving phone calls lacked a preponderance of evidence; interviews with residents indicated they could use the phone to call and be called, and the resident had access to a personal phone.
    08 Aug 2025
    Found that staff did not report an incident involving a resident within the required timeframe, and LTCO notification occurred later than allowed.
    • § 87211(b)
    31 Jul 2025
    Investigated the allegation that the resident was not provided food in care and the allegation that the resident’s visitor was denied entry. Based on interviews, observations, and record review, these allegations are unsubstantiated.
    28 Jul 2025
    Investigated allegations that a staff member hit a resident, failed to provide adequate food service, and did not dispense medications as prescribed; interviews and records showed conflicting accounts and did not establish a preponderance of evidence, so the allegations were deemed unsubstantiated.
    18 Jul 2025
    Investigated allegations that staff did not meet a resident's toileting needs and that medications were not given as prescribed; interviews and records showed regular diaper changes, medications administered as prescribed, and that the resident was not on seizure medication, with these allegations unsubstantiated.
    18 Jul 2025
    Found no evidence to support the allegation that staff neglected a resident and caused bed sores, that the resident was not bathed, or that residents' money was abused. Records and interviews showed the resident received regular care, including bathing, and money was managed by residents or family members as appropriate.
    18 Jun 2025
    Found no deficiencies; the home appeared clean, safe, and well maintained, with complete client and staff records, properly stored medications, and functioning safety systems.
    • § 9058
    21 May 2025
    Investigated allegations that staff did not allow residents to make or receive phone calls and to have visitors; found residents could use the phone and receive calls, and visits were allowed according to policy.
    21 May 2025
    Found insufficient evidence to prove the claim that staff failed to meet residents' personal care needs. Toenail care for one resident had been provided by a pediatrician, and dental care was arranged after insurance coverage became available, with interviews indicating residents can obtain dental appointments when they request.
    13 May 2025
    Found unfounded the allegation that staff did not notify a responsible representative about a resident's incident. The records showed no designated responsible party on file, and staff had informed a contact about the resident's hospitalization.
    28 Apr 2025
    Found no health and safety concerns at the site after interviews with staff and residents, reviewing care plans and hospice records, and observations; ten residents and three staff were present, four residents received Hospice services, and none had special diets.
    • § 9058
    14 Mar 2025
    Investigated the incident in which a resident was denied entry after a medical appointment; law enforcement assisted and entry was later permitted on the premises. Found no evidence that eviction protocols were violated or that a resident was denied visitors, and noted mixed statements about toileting assistance with logs showing staff provided help and the resident sometimes refused.
    • § 80072(a)(1)
    06 Feb 2025
    Found that serious incidents were not reported to the department within seven days, as required. Conducted interviews with residents and reviewed documents during the process.
    31 Jan 2025
    Investigated an unlawful eviction allegation involving a resident who received an eviction notice that lacked required facts, including dates, places, witnesses, and the circumstances of noncompliance. Licensee acknowledged the deficiency and was advised on regulatory requirements.
    • § 87224(d)
    17 Sept 2024
    Found no deficiencies. Infection control, physical plant, food service, medication management, staff and resident records, and disaster preparedness met all requirements, with the last fire drill conducted on 6-12-2024.
    17 Sept 2024
    Reviewed the facility and found it to be well-maintained, with all necessary requirements met, and no deficiencies cited.
    18 Jun 2024
    Found an unannounced annual inspection with entry allowed and a meeting with the administrator to explain the purpose. Found adequate food supplies for perishable and non-perishable needs, dining supplies available, and a clean kitchen free of vermin; due to time constraints, a return visit will be needed.
    18 Jun 2024
    Inspection confirmed adequate food supply and cleanliness of the kitchen.
    18 Jan 2022
    Identified that one resident was left in soiled clothing for an extended period because staff avoided changing them due to the resident’s uncooperative behavior. Found that two other reports—one of a fall during a clothing change with minor injury, and another of a death later deemed natural—lacked sufficient evidence.
    27 Oct 2023
    Found no evidence to support the allegation that staff spoke inappropriately to residents. Found no evidence to support the allegation that medical attention for a resident was not sought promptly, and no evidence of an unexplained injury occurring while in care.
    27 Oct 2023
    Investigated allegations of inappropriate staff behavior, untimely medical attention, and unexplained injuries, all deemed unsubstantiated based on resident and staff interviews, with no deficiencies noted during the visit.
    14 Sept 2023
    Found no deficiencies after an unannounced annual inspection. Noted two buildings with delayed egress, six staff and 18 residents present, functioning fire alarms and CO detectors, secure medications, safe kitchen storage, secured cleaning supplies, unobstructed indoor/outdoor passageways, no bodies of water on site, and last fire drill conducted on 7/20/2023.
    14 Sept 2023
    Confirmed no deficiencies during inspection of the facility, ensuring the safety and well-being of residents and staff.
    22 Aug 2023
    Identified insufficient information to confirm that a staff member assaulted a resident on or around August 13, 2023, or that a staff member threatened to call police; both allegations remain unresolved at this time.
    22 Aug 2023
    Investigated allegations of physical assault and threats towards a resident, resulting in findings of insufficient evidence to prove the alleged violations occurred.
    22 May 2023
    Identified numerous safety and compliance deficiencies during a pre-licensing visit, including missing 72-hour emergency food supply, nonfunctional toilet in Room G, loose shower faucet, torn window screens, missing fire extinguisher inspection tags, need for chairs in resident rooms, and several posting, labeling, cleaning, and storage issues. An exit interview was conducted.
    22 May 2023
    Identified deficiencies in structure, bedrooms, bathrooms, heating/cooling, kitchen/laundry, linens, emergency preparedness, and general safety during the evaluation.
    04 May 2023
    Completed Component II by telephone with identity verified and understanding of licensing requirements confirmed; advised to submit LIC 809 with a copy of photo ID. Confirmed understanding of key areas including facility operation, staff qualifications and responsibilities, staff training, applicant and administrator qualifications, grievances and community resources, food service, medication management, and the pre-licensing inspection.
    04 May 2023
    Confirmed successful completion of COMP II by the facility during the inspection.
    07 Mar 2023
    Found eight residents lived there; five were independent and did not require help with daily activities, while three received hospice services from outside agencies. Found that the stated care-related allegation may have happened, but there was not enough evidence to prove whether it occurred.
    07 Mar 2023
    Interviews with residents revealed that while some were independent in activities of daily living, others required hospice services for assistance. The allegation of misconduct could not be proven or disproven due to lack of evidence.
    08 Dec 2022
    Found the allegation that staff did not prevent a resident from falling unsubstantiated. Found the allegation that the resident was sexually abused while in care unfounded.
    08 Dec 2022
    Confirmed that staff quickly responded to a resident's fall incident, leading to a hospital visit. Also, found that a resident was not sexually abused as alleged, based on interviews and medical records.
    • § 87625(b)(3)
    • § 9099
    26 Sept 2022
    Identified infection-control measures in place, including hand sanitizer available to residents, bathrooms stocked with soap and paper towels, and posted hand-washing guides along with cough etiquette and social distancing signs. Observed PPE supplies sufficient for 30 days, staff fit tested with annual re-testing, ongoing infection-control training, and daily symptom screening for residents plus entry screening for staff and visitors with temperatures recorded in a sign-in log.
    26 Sept 2022
    Confirmed the facility's compliance with COVID-19 infection control measures, including staff training, PPE supply, and daily symptom screenings for residents, staff, and visitors.
    06 Jun 2022
    Found overdue licensing fees totaling $5,715.60, and signs at the site showed a different name from the license, with name-change documents submitted but not yet reflected in the licensing system.
    06 Jun 2022
    Identified overdue licensing fees and lack of documentation regarding a name change during the inspection.
    18 Jan 2022
    Identified a staff member working without background clearance and with no clearance record in the personnel system, who said they had worked since December 2021. Deficiency cited, with a civil penalty of $100 per day for up to 5 days.
    18 Jan 2022
    Observed staff member lacking required background clearance. Deficiency noted, with associated civil penalty imposed.
    23 Sept 2021
    Found adequate infection control measures, including sufficient hand hygiene supplies, cleaning and disinfection provisions, proper PPE use, and a designated lead to track cases and maintain PPE and staff training. Fourteen staff and thirty-five clients were present, and no COVID-19 cases were reported.
    23 Sept 2021
    Confirmed sufficient infection control measures in place including hand hygiene supplies, cleaning provisions, and staff training. No current COVID-19 cases within the facility.
    • §
    26 Jan 2021
    Determined that allegations 1 through 7 did not have a preponderance of evidence to prove violations.
    03 Jun 2021
    Found that allegation 1 (transportation to appointments and activities) and allegation 2 (staff intimidation of residents) were unsubstantiated.
    03 Jun 2021
    Found allegations regarding lack of transportation services and staff intimidation to be unsubstantiated after interviews with residents and staff, as well as records review.
    26 Jan 2021
    Interviews and records review revealed that residents felt comfortable with the temperature control and safety measures, appropriate incident reporting procedures were in place, activities were provided regularly, and inappropriate behavior was not observed or reported.
    06 Jul 2020
    Interviews and records reviewed did not support allegations of financial distress, staff substance abuse, or medication discrepancies at the facility.
    • § 87355
    20 Dec 2019
    Confirmed no health/safety hazards observed during inspection. Residents appeared well cared for with adequate staff present.
    15 Nov 2019
    Reviewed allegations of rent increase and threats made to a resident, both were found to be unsubstantiated.
    11 Oct 2019
    Identified a complaint and conducted interviews to gather information.
    19 Aug 2019
    Determined insufficient evidence to support allegations of insufficient staffing and staff using marijuana, with records indicating residents received their medications and medical attention as needed.

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