Rocky Point Care Center

    625 16th St, Lakeport, CA, 95453
    2.8 · 9 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Inconsistent care despite helpful staff

    I had mixed experiences at Rocky Point. Some staff were friendly and helpful, the rehab/physical therapy helped my loved one improve, the food and basic amenities (TV, sliding doors, central location) were fine and it's affordable. However, staffing shortages, unresponsive caregivers, poor communication, and serious care lapses (soiled diapers, rashes, wheelchair left for hours, no blanket, freezing rooms) caused me emotional distress. Privacy breaches (records signed by a non-employee), mislabeled POCs, rarely cleaned rooms, and a weekend odor/smell incident that preceded my loved one's death destroyed my trust. I can't recommend Rocky Point - there are good people there, but the facility's care and oversight are inconsistent.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.78 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.3
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      4.0

    Location

    Map showing location of Rocky Point Care Center

    About Rocky Point Care Center

    Rocky Point Care Center sits in Lakeport, California, at 625 16th Street and serves as a licensed skilled nursing facility with the license number 110000509 from California Health and Human Services, so folks coming here get 24-hour nursing care and there's help available with things like pain and wound management, diabetic monitoring, intravenous therapy, and incontinence care, which really covers a lot of what people sometimes need as they get older. The place offers both long-term care and end-of-life care, and there are also services for people who only need short stays to recover or get stronger, since they've got rehabilitation therapy for physical, occupational, and speech needs, with licensed therapists on staff, and that can be helpful for getting back on your feet, literally or figuratively, after surgery or illness, and then there's help with discharge planning once a person is ready to move home or to another setting.

    The building is employee-owned and certified, aiming for friendly surroundings that feel a bit more like home, so they've got private rooms with kitchen areas, bathrooms, living and dining spaces, plus cable TV and telephones in the living facilities, and outside the resident rooms, you'll find a beauty shop and barbershop along with some outdoor patios where folks can spend time in fresh air, which does a person good. Social services, vision and podiatry care, dietary support, and transportation options are on hand, so there's a lot of ways to support health and wellbeing, and financial assistance is mentioned if someone's going through a tough patch. Activities and social programs mean there are chances to meet people and stay busy, and the staff tries to keep things friendly and comfortable while keeping up with high standards of medical care and teamwork. Rocky Point Care Center's not BBB accredited, but it does have a Facebook page for those that want to look it up and see what's going on at the facility.

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