Pricing ranges from
    $6,355 – 8,261/month

    Monte Vista Village

    2211 Massachusetts Ave, Lemon Grove, CA, 91945
    • Independent living
    • Assisted living

    Pricing

    $6,355+/moSemi-privateAssisted Living
    $7,626+/mo1 BedroomAssisted Living
    $8,261+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.46 · 160 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      4.0
    • Amenities

      4.2
    • Value

      4.0

    Location

    Map showing location of Monte Vista Village

    About Monte Vista Village

    Monte Vista Village sits on eight acres in Lemon Grove, surrounded by palm trees, flowers, and nice walking paths, so you really get a peaceful, garden-like feeling with plenty of benches to sit and chat under the old trees, and the property feels open rather than crowded with a pretty fish pond and a waterfall that add a little calm. The community offers independent living, assisted living, memory care, home care, and respite care all in one place, so older adults can find support as their needs change, and many residents have their own spacious, well-furnished apartments in different sizes-studios, one-bedroom, or two-bedroom-with private areas or a kitchenette if that's what they like.

    The professional and friendly front office staff try to keep things running smoothly, and there are skilled nurses available along with a caring team who helps make up care plans that fit what each person needs, including 24-hour help for those who want it or need more care. The dining hall serves meals each day, and folks can choose special diets like low-sodium if their doctor says so, and while most eat together regularly, you can opt in or out of meals as you like. There are happy hours, live entertainment, a game room, billiards lounge, a fitness center, heated pool, beauty salon, library, a TV lounge, and several sitting rooms with fireplaces for gathering.

    With picturesque outdoor areas-walking trails, a large patio garden, and outdoor entrance to each home-it feels easy to get outside when the weather's nice. Housekeeping, laundry, room service, and transportation are included, so folks don't have to worry about chores or getting to appointments. The campus is close to shops, parks, hospitals, and San Diego is a 15-minute drive, so there are places to visit nearby. Monte Vista Village also has programs for memory care with safe and structured routines for those living with Alzheimer's or dementia, plus it provides hospice care when needed and respite stays for short-term support, recovery after an illness, or just a break for caregivers.

    Residents have a full calendar of fitness and exercise classes, art groups, social and spiritual gatherings, and lots of other things to keep busy, and for those who want a little extra attention, there are devotional services onsite and offsite, a coffee bar, and guest meals if family comes to visit. Some apartments have nice views of the garden, all have easy access for wheelchairs, and the place has a reputation for being clean and comfortable with a staff that treats everyone politely. Monte Vista Village is part of the Aura Collection of Communities which focuses on keeping things comfortable and a bit more upscale, and the beautiful grounds with winding walkways and flowers blooming really do add a special touch for anyone wanting independence with some help close by.

    People often ask...

    State of California Inspection Reports

    44

    Inspections

    1

    Type A Citations

    10

    Type B Citations

    6

    Years of reports

    14 Jul 2025
    Determined the allegation that a resident’s roommate financially abused them for financial gain was unsubstantiated.
    23 Jul 2025
    Completed an unannounced case management visit, discussed its purpose with the executive director, obtained signatures on amended complaints, and conducted an exit interview.
    • § 9058
    15 Jul 2025
    Investigated the allegation that proper COVID-19 infection control protocols were not followed; found no evidence to support it.
    11 Jul 2025
    Investigated the allegation that staff relocated a resident to a different room without consent. Found the claim unsubstantiated after reviewing emails, a contract clause about room substitutions, and interviews showing the resident was notified or had agreed to the change, and that use of facility transportation was not mandatory.
    02 Jul 2025
    Investigated the allegation that staff did not assist R1 with obtaining medical care; found that transportation was provided within a 10-mile policy after earlier exceptions were discontinued due to increased demand. R1 demonstrated the ability to schedule appointments with staff assistance as needed, and the allegation is unsubstantiated.
    19 Jun 2025
    Investigated the allegation that a higher level of care was not provided for a resident. Found that after a December 10, 2024 fall resulting in a traumatic subdural hematoma, outside services were engaged and management with the resident's representatives continued coordinating with the primary care physician to determine the proper level of care.
    12 Mar 2025
    Determined that the hot-water problem in the auditorium women's restroom was resolved during the visit. Interviews and observations did not support claims of contaminated meals or unsanitary conditions.
    • § 87303(e)(6)
    10 Mar 2025
    Found that the site was not maintained in good repair, not kept at a comfortable temperature, and not sanitary, with issues such as nonworking doors, leaks, cold rooms, and dirty conditions. The complaint about a malodorous environment was not supported.
    • § 87303(b)(1)
    • § 87303(a)
    • § 87303(a)(1)
    31 Jan 2025
    Verified during an unannounced visit that staff and resident records were complete and compliant, with certifications up to date and the liability policy current. Due to time constraints, the annual review was to be completed at a later date.
    10 Oct 2024
    Found no conclusive proof that pest-related concerns violated requirements; records show a pest control contractor is contracted and visits occur regularly. Found that the appliances allegation was supported by evidence, with refrigerators not cooling, stove and oven not functioning in resident rooms, and twelve current resident units noted as having nonworking appliances under as-is terms.
    • § 87303(a)
    10 Oct 2024
    Found that the admissions agreement includes a waiver of responsibility for safety and healthful equipment and accommodations, states the resident is deemed to have accepted the apartment in an 'as-is' condition unless an alleged defect is reported in writing, reserves the right to inspect electrical equipment and appliances and to forbid their use if hazardous, and a deficiency was cited.
    • § 87507(h)(2)
    06 May 2024
    Found that starting March 1, 2024, personal laundry would be charged at $100 per month for one weekly load or $200 per month for two weekly loads, without an amendment or signed acknowledgment to the admission agreement. Earlier versions described personal laundry for a fee and access to laundry machines, while a 2023 notice lacked amendment language or signature.
    06 May 2024
    Confirmed allegation regarding personal laundry services not being provided in accordance with the admission agreement and inadequate notice given to residents about new charges.
    • § 87307(a)(3)
    15 Mar 2024
    Found that the allegation that staff did not seek medical attention for a resident after a fall was unfounded, that the allegation that staff did not treat the resident with dignity was unfounded, and that the allegation of an unlawful eviction was unfounded.
    15 Mar 2024
    Determined that allegations of staff failing to seek medical attention after a resident's fall, mistreating the resident, and serving an unlawful eviction were unfounded, as evidence indicated staff acted appropriately and previously addressed issues.
    09 Feb 2024
    Found no evidence to support the eviction claim and no evidence to support that staff did not assist residents, which contributed to multiple falls.
    09 Feb 2024
    Confirmed that the allegations of an unlawful eviction and lack of assistance leading to falls were not supported by evidence.
    12 Jan 2024
    Found no deficiencies after an unannounced visit. Observed proper safety systems, adequate staffing, clean and well-equipped resident areas, properly stored medications and chemicals, and advisory notes issued.
    12 Jan 2024
    Confirmed that the facility meets all licensing requirements for resident care and safety standards.
    26 Dec 2023
    Found no evidence to prove the following allegations occurred: unqualified staff dispensing medications, staff pre-poured medications, staff did not assist with medications as prescribed, lack of supervision led to a resident wandering away, staff did not meet residents' incontinence needs or basic needs, and staff did not treat residents with dignity.
    26 Dec 2023
    Investigated allegations of improper medication handling, inadequate supervision, unmet basic and incontinence care needs, and undignified treatment, finding insufficient evidence to support claims. Interviewed staff and residents, reviewed records, and conducted observations, leading to the conclusion that the allegations were not corroborated.
    26 Sept 2023
    Found no evidence to support six specific allegations: staff not meeting residents' needs; no activities provided; trash everywhere; no comfortable furniture; not following admission agreements; residents being denied food service. Observed and interviewed staff and residents indicated staff assist residents and follow COVID protocols; activities are offered via drop-offs; trash is promptly addressed; furniture is available in common areas; admission agreements are followed; and residents can choose meals without denial of food service.
    26 Sept 2023
    Confirmed no evidence of staff neglect or inadequate care in response to allegations of not meeting resident's needs, lack of activities, uncleanliness, uncomfortable furniture, admission agreement violations, or food denial.
    08 Sept 2023
    Found that a staff member administered medications intended for another resident because labeled containers were not used during the medication pass. No injury or serious illness occurred to the resident involved, and the staff member was removed from medication pass duties and retrained.
    08 Sept 2023
    Identified an incident where incorrect medication was administered to a resident, resulting in no significant harm. Expressed concerns about reporting procedures.
    • § 87465(a)(4)
    20 Jun 2023
    Found that the resident was served a 30-day eviction notice and a level-of-care increase notice. Found that both notices were appropriate and consistent with the admission agreement and applicable regulations.
    20 Jun 2023
    Confirmed that the eviction and rate increase notices served to a resident were appropriate and in accordance with regulations.
    07 Feb 2023
    Conducted an unannounced case management visit; greeted by a concierge and discussed the purpose with the sales director, followed by a brief tour of the building with observations of staff and residents. Provided guidance on updating the administrator's name on licensing records; no deficiencies found; exit interview conducted with the sales director.
    07 Feb 2023
    Conducted an unannounced visit, observed staff and residents, and provided technical assistance on updating administrator information. No deficiencies were cited.
    20 Jan 2023
    Investigated allegations of disrepair and meals not cooked. Maintenance requests were processed and addressed, including a window issue during repainting, and residents reported meals were cooked thoroughly with fresh ingredients, with no corroboration of ongoing food problems.
    20 Jan 2023
    Determined that allegations regarding disrepair and uncooked meals lacked sufficient evidence. Interviews and records indicated proper maintenance practices and satisfactory food service quality.
    11 Aug 2022
    Verified applicant/administrator identity, obtained a signed form and a copy of photo ID, and confirmed understanding of key regulations covering operation, admissions policies, staffing and training, restricted health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
    11 Aug 2022
    Confirmed understanding of regulations related to facility operation, admission policies, staffing requirements, restricted health conditions, emergency preparedness, complaints, and pre-licensing readiness during COMP II interview.
    13 Jan 2022
    Identified safety and care standards, including functioning alarms, water temperature measured at 115 degrees, secure storage for medications and hazardous materials, and adequate space for activities, while noting the administrator's certificate expired 10/30/2021 and is awaiting renewal.
    13 Jan 2022
    Confirmed compliance with health and safety regulations during the visit.
    23 Dec 2021
    Verified all staff had current criminal record clearances, observed residents in care, and confirmed infection-control measures were in place; no deficiencies identified.
    23 Dec 2021
    Reviewed facility for compliance, found no deficiencies. Staff cleared for criminal record, infection control measures in place.
    29 Oct 2020
    Investigated allegation that staff financially abused residents. Found evidence that a staff member took funds from residents, including a $5,000 check and unauthorized charges.
    29 Oct 2020
    Confirmed allegations of financial abuse involving staff members at the facility after interviews and a records review.
    • § 87468.1(a)(1)
    28 Feb 2020
    Found insufficient evidence to support lack of supervision leading to intruders at the facility.
    31 Jan 2020
    Identified deficiency in updating care plan for resident causing concern.
    29 Jan 2020
    No deficiencies were found during the inspection of the facility.
    18 Dec 2019
    Confirmed a self-reported incident involving a resident and conducted interviews with staff and the resident.
    • § 87468.1(a)(1)
    09 Oct 2019
    Confirmed that the allegation of restricting resident visitations was unsubstantiated.

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