Mirador estimate
    $4,995/month

    Heritage Estates

    900 E Stanley Blvd, Livermore, CA, 94550
    4.6 · 77 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Friendly staff, excellent dining, recommended

    I toured this community and was impressed: staff are consistently friendly and attentive, dining is restaurant-style and excellent, and there are abundant activities and amenities (fitness/therapy, salon, pool, library, movies, outings). It's clean, home-like, and offers continuum medical support, but it can be pricey, some units are small or feel convalescent, and it's not ideal for advanced memory-care. Overall I'd recommend it for independent or lightly assisted seniors who want variety and strong staff support.

    Pricing

    $4,995+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.58 · 77 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.6
    • Meals

      4.4
    • Amenities

      4.0
    • Value

      3.0

    Location

    Map showing location of Heritage Estates

    About Heritage Estates

    Heritage Estates stands on 8.38 acres and has about 250 units built in 2009, offering many care levels like independent living, assisted living, memory care, skilled nursing, continuing care, home health, and adult day programs, so folks can live how they like and get help if they need it, whether they're wanting full independence, a bit of help, or more care because of memory issues or medical needs. The campus has 190 independent living units and 60 assisted living units set in a building with about 244,000 square feet, and about 40% of the units are reserved for affordable housing for qualifying seniors, with low-income tax credit programs and one-bedroom affordable options too, so a good number of people on fixed incomes have a place here. People can pick from one- or two-bedroom apartments with private bathrooms, kitchens, big closets, emergency response systems, individual thermostats, and available floor plans when vacancies allow, while their pets can come along since it's pet-friendly.

    There's always staff present, including a Move In Coordinator, General Manager, Marketing Director, and Guest Services Manager, so folks get support when moving in or with daily requests, and medical help or personal care, like bathing, dressing, or taking medicine, is there for those who need it. Housekeeping, laundry rooms, and regular cleaning are part of the deal too, along with prepared meals from a dedicated chef served in two restaurant-style dining rooms or the café bistro, but residents can have room service as well, and there's a free coffee and tea station for casual moments with friends or family. A beauty salon and spa is on-site for folks who want those services, and extras like a pool, jacuzzi, stone fireplace, fitness center, elevators, community center, gym, wellness center, theaters, outdoor patio with shaded seating, gift rooms, and lovely decor with soft lights make it feel homey and relaxed.

    Lots of activities fill the days, from cooking and computer classes, singing lessons, art competitions, travel excursions, social parties, group tours, and fitness programs, so there are ways to keep busy or make friends if that's something someone enjoys. Folks who need help because of Alzheimer's or other dementia can get special attention thanks to memory care programs made to prevent confusion or wandering, while continuing care means folks can stay in the same place as their needs change, even if that means skilled nursing or rehab later on, and for those who still want to live totally independently, there's maintenance-free living with help available if wanted.

    Transportation gets people to appointments and errands, while home care aides offer company and non-medical help for folks living at home on the property. A waitlist runs when spots are full, but there's a sense of community for those who do move in, with staff aiming to help everyone stay independent while making connections if they want, all inside a 55+ community made for older adults seeking a safe, lively, and comfortable place to live.

    People often ask...

    State of California Inspection Reports

    43

    Inspections

    6

    Type A Citations

    15

    Type B Citations

    4

    Years of reports

    16 Jul 2025
    Found no deficiencies after an unannounced visit at the home. Medications were securely stored, safety devices and fire equipment were in good order, food supplies and temperatures were within safe ranges, and a written emergency disaster plan was in place; five resident and five staff files were reviewed with clearances on file.
    • § 9058
    19 May 2025
    Identified medication record discrepancies for one resident, including a vitamin D3 dosage mismatch and a missing doctor’s order, and incomplete centrally stored medication and destruction records. Deficiencies were observed, though safety features like detectors and a sprinkler system were in place.
    • § 87465(a)(6)
    • § 9058
    • § 87465(a)(4)
    26 Feb 2025
    Investigated allegations that staff mismanaged medications, a resident died due to staff neglect, staff did not notify authorized representatives, and infection control procedures were not followed. Found these allegations unfounded.
    27 Dec 2024
    Identified during a complaint investigation that residents waited 20 to 40 minutes for staff to respond to call buttons due to staffing shortages.
    27 Dec 2024
    Investigated allegations that a staff member threatened a resident, that residents were prevented from seeking medical attention, and that there were not enough staff to meet residents’ needs. Found no evidence to prove these violations occurred; interviews indicated staff were friendly, residents could access help, and staffing appeared adequate.
    21 Aug 2024
    Investigated a resident's missing money; staff assisted in searching the wallet but the money was not found, and no deficiencies were cited.
    21 Aug 2024
    Reviewed incident of missing money from resident's wallet, no deficiencies cited during visit.
    01 Aug 2024
    Found that a resident did not have Baqsimi nasal spray and Hydroxyzine HCL PRN available, though these medications were listed on the MAR.
    01 Aug 2024
    Identified deficiency in medication availability for a resident during inspection.
    • § 87465(c)(2)
    13 Jun 2024
    Identified that one resident did not have a TB test on file and that disaster drills were not conducted quarterly. Observed safe features including working smoke and carbon monoxide detectors, a sprinkler system, and adequate safety equipment and supplies.
    13 Jun 2024
    Identified deficiencies in safety measures and record-keeping at the facility during inspection.
    • § 87458(b)(1)
    • § 1569.695(c)
    16 Feb 2024
    Found that the allegation that caregivers were hired by the resident's family members was unfounded. Interviews indicated the resident lived on the independent side and caregivers were hired by family members.
    16 Feb 2024
    Found complaint allegations to be unfounded after interviewing residents and witnesses.
    18 Dec 2023
    Found no deficiencies after the visit. Hot water in a hallway bathroom measured 112.3°F; food supplies were sufficient (7 days nonperishable, 2 days perishable); freezer was -3°F and refrigerator 39°F; medications were locked in a cart; smoke and CO detectors were present; first-aid kit was complete; fire extinguisher was full and last serviced on 2/1/2023; no accessible bodies of water were observed.
    18 Dec 2023
    Found that the allegation that an outside-agency caregiver hit the resident was unfounded.
    18 Dec 2023
    Conducted a health and safety check in response to a complaint, no deficiencies were found during the inspection.
    02 Aug 2023
    Identified several deficiencies during an unannounced visit: one resident lacked health screening and TB testing, one staff member did not have current first-aid training, and a Bengay PRN gel was not available despite being ordered; other safety checks and records were reviewed.
    02 Aug 2023
    Identified deficiencies in health screenings, first aid training, and medication availability during the inspection.
    • § 87411(f)
    • § 87411(c)(1)
    • § 87465(c)(2)
    07 Jul 2023
    Investigated a case management visit related to a SOC341, interviewed one resident and one staff member, and reviewed documents including a staff roster, physician's report, care plan, and emergency information. Additional interviews were planned, and no deficiencies were cited on this date.
    07 Jul 2023
    No deficiencies were cited during the visit.
    20 Jun 2023
    Identified multiple deficiencies at the care residence, including a missing signed admission for one resident, unsigned or incomplete needs and service plans for several residents, incomplete medical assessments for two residents, and a missing TB test for one resident; the administrator's certificate had expired. Unsecured cleaning supplies and paints were observed during the visit.
    20 Jun 2023
    Identified deficiencies in safety measures, documentation, and staff certification were noted during the inspection.
    • § 87463(a)
    • § 87309(a)
    • § 87412(d)
    • § 87458(b)(1)
    • § 87507(d)
    23 Mar 2023
    Found that the allegation that the resident did not receive needed ADL care from a private caretaker was unfounded.
    23 Mar 2023
    Found the complaint allegation to be unfounded after interviewing staff, witness, and complainant.
    08 Sept 2022
    Found the specific allegation that staff provided ADL care to a resident who lives independently and does not require such care unfounded. The resident is on the independent side, with family members visiting regularly and providing care as needed.
    08 Sept 2022
    Investigated allegations regarding the care of a resident and determined they were unfounded, as the resident was independent and regularly visited by family members.
    18 Aug 2022
    Concluded Component III after a face-to-face presentation where LPAs discussed Title 22 regulations with licensees, and licensees gained knowledge on operating and maintaining the program in accordance with regulations.
    18 Aug 2022
    Identified several safety and compliance issues needing correction before licensure, including missing bedroom furniture and bedding, lack of grab bars and curtains in bathrooms, unsecured medications and cleaning supplies, missing required postings, and yard and pool safety hazards.
    18 Aug 2022
    Conducted a presentation and discussion with the licensee regarding regulations for running and maintaining the facility.
    13 Jul 2022
    Found infection-control measures in place, including entry screening, hand sanitizer, cough etiquette, physical distancing, and posted signs. Reviewed records showed temperature logs for residents and staff, a mitigation plan on file, and staff FIT testing completed with documentation; PPE, food, and paper supplies were sufficient; no deficiencies cited.
    13 Jul 2022
    Found no deficiencies during the inspection, confirming adherence to infection control protocols and adequate supplies in the facility.
    10 Jun 2022
    Identified infection-control and safety deficiencies. These included missing health screening for a resident, staff using a resident’s room as an exit to the backyard, unlocked medications and cleaning supplies, a broken exit door, PPE stored in a resident’s room, and clutter along an exterior exit.
    10 Jun 2022
    Identified deficiencies in infection control protocols, medication storage, maintenance, and record-keeping during an inspection.
    • § 87309(a)
    • § 87468(a)
    • § 87465(h)(2)
    • § 87307(a)(2)
    • § 87411(f)
    • § 87303(a)
    17 May 2022
    Conducted an unannounced case management visit, during which an immediate exclusion notice was delivered to site leadership and the individual on duty, who was asked to leave the premises. Reported that no deficiencies were cited and that an exit interview was conducted.
    17 May 2022
    No deficiencies found during inspection on 5/17/2022. One staff member was immediately excluded from the facility.
    16 May 2022
    Verified the identities of the applicant and administrator and obtained a signed LIC 809 with photo ID. Confirmed their understanding of licensing requirements and Title 22 regulations, including facility operation, admission policies, staffing and training, restricted/prohibited health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
    16 May 2022
    Confirmed understanding of California Code Title 22 Regulations during a telephone interview on May 16, 2022.
    10 Dec 2021
    Found resident deceased, face down beside the bed; staff called 911 and performed chest compressions until paramedics arrived. Identified chronic conditions including diabetes, hypertension, atherosclerosis of the aorta, and depression; no deficiencies were cited.
    10 Dec 2021
    Reviewed a death report and conducted a case management visit to investigate an incident where an individual was found unresponsive on the ground and staff promptly initiated CPR and called 911. No deficiencies were found during the visit.
    30 Jul 2021
    Found infection-control measures in place, including entry temperature checks, a screening questionnaire, hand sanitizer, cough etiquette, distancing, and posted signs. Found records showing visitor and staff temperature logs, a mitigation plan on file, and adequate supplies of PPE, food, and paper products.
    30 Jul 2021
    Confirmed presence of necessary infection control measures, including hand sanitizer, PPE, and temperature logs, during inspection on 7/30/2021.
    21 Jun 2021
    Found infection-control practices in place at the site, including temperature screening for entrants, hand sanitizer, and distancing signage, with fully stocked handwashing stations and posters. Also observed visitor and resident/staff temperature logs and a mitigation plan on file; technical guidance on infection control was provided, and an exit interview was conducted.
    21 Jun 2021
    Confirmed compliance with infection control guidelines during inspection.

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