Mirador estimate
    $3,500/month

    Oakmont of Lodi

    2905 Reynolds Ranch Pkwy, Lodi, CA, 95240
    4.3 · 62 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Beautiful facility, compassionate staff, expensive

    I placed my loved one here and was impressed by the beautiful, resort-like community - clean apartments, upscale food, plentiful activities, and direct caregivers who were compassionate and treated residents like family. Visits are enjoyable and staff really care, but management and communication can be disorganized, turnover is high, costs and extra fees are steep, and there are troubling, inconsistent reports about memory care and cleanliness. If you value fantastic frontline staff and top amenities, it's worth a look - just inspect contracts, tour memory care thoroughly, and go in with clear expectations.

    Pricing

    $3,500+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.27 · 62 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.2
    • Meals

      4.1
    • Amenities

      4.3
    • Value

      1.7

    Location

    Map showing location of Oakmont of Lodi

    About Oakmont of Lodi

    Oakmont of Lodi is a senior living community that belongs to the Oakmont Communities network and you'll find it's got a range of living options, like independent living, assisted living, memory care, and skilled nursing all on one property, so seniors with different needs can all be supported right there, and you'll even find facilities like Fountaingrove Lodge, which is LGBTQ+ designated, and The Ivy at Wellington right on site. Folks here can pick from studio, one-bedroom, two-bedroom, or shared apartments, and all the homes are laid out to be spacious and comfortable, often with kitchenettes, kitchen appliances, Wi-Fi, and well-finished designs to keep things nice and practical. You'll find a big focus on both help and freedom, so residents can get personal care and help with activities of daily living from a team of caregivers and a full-time nurse, or keep a more independent lifestyle with just the housekeeping, laundry, linen service, and on-site pharmacy if they want. The community's got a memory care section for people living with Alzheimer's or dementia, and skilled nursing for those who need bigger medical support, plus programs for respite, companion, home health, hospice care, and even therapies like physical, occupational, and rehabilitation right on campus. For meals, residents get to enjoy award-winning cuisine from an executive chef and a culinary team, and there are lots of food options, so diets like diabetic, vegetarian, low salt, low fat, or renal diets are all taken care of with meal plans. The amenities do stand out for their variety and comfort, and you can find things like a pool, a hot tub spa, putting greens, bocce ball courts, outdoor fire pits, and landscaped gardens that are pet-friendly, so there's plenty of green space to relax, alongside places to gather with friends or family. If you're looking for activity, there's plenty to pick from like horticultural programs, art, crafts, music, educational workshops, games, a computer room, literary events, a private movie theater, and organized outings for shopping and exploring the area, and there are clubs and religious services for those interested. Residents can get around easily with transportation services, and there's both guest and resident parking with inside parking and a communal dining area for shared meals, or room service for private dining in apartments. Help is always close by, whether it's housekeeping, safety and security including a gated facility, nurses, medication management, cooking, spa treatments, or just concierge support for daily needs. Oakmont of Lodi offers resources for seniors and their families to learn about care planning and planning for future needs with access to glossaries, guides, and resident stories, and you'll find staff that know the residents well and aim to create a friendly, supportive environment rather than anything showy. The grounds are well kept with views and room to move around, and the design of the community is meant to feel homelike rather than institutional, so it suits a wide range of people, whether they're looking for independent living or needing more support as time goes on.

    People often ask...

    State of California Inspection Reports

    115

    Inspections

    35

    Type A Citations

    29

    Type B Citations

    4

    Years of reports

    14 Jul 2025
    Investigated the prior deficiency about incidental medical and dental care and assisting residents with self-administered medications. Noted no additional deficiencies.
    • § 9058
    19 Jun 2025
    Identified ongoing issues with medication management and staff documentation, including extra narcotics count entries on several days, missing and duplicate entries, and incomplete shift documentation across multiple days. A civil penalty of $1,000 was assessed for a repeat violation.
    • §
    • § 9058
    19 Jun 2025
    Found no new deficiencies after a follow-up on the complaint that incontinent residents were not checked during the night.
    • § 9058
    28 Apr 2025
    Investigated an unannounced complaint on 04/28/2025, identified one allegation about activities in the memory care unit as unsubstantiated and another about staff not properly documenting daily toileting tasks as substantiated.
    • § 87625(b)(2)
    28 Apr 2025
    Found that a care plan for a resident with a restricted health condition was in place with trained staff involved; no deficiencies were observed during the case management visit.
    • § 9058
    28 Apr 2025
    Investigated a follow-up on a prior complaint alleging a missing plan for incidental medical and dental care and failure to assist residents with self-administered medications. No further deficiencies were observed.
    • § 9058
    21 Feb 2025
    Unannounced quarterly visit found deficiencies in medication handling and documentation, staffing reporting, and policy compliance, and a $250 civil penalty was assessed for a repeat violation.
    • § 87465(a)(4)
    06 Feb 2025
    Determined the allegation that care and supervision were not provided led to a resident suffering a serious bodily injury requiring hospitalization and rehabilitation. A civil penalty of nine thousand five hundred dollars was issued for this serious harm.
    23 Dec 2024
    Confirmed a follow-up on staffing from a prior concern occurred on 12/23/2024, and no additional issues were identified.
    12 Dec 2024
    Investigated a complaint on 12/12/2024 and determined the allegations were unsubstantiated. No deficiencies were observed or cited at the site.
    12 Dec 2024
    Investigated and found that the complaint alleging insufficient staffing for medication technicians had supporting evidence. Noted that other concerns raised in the complaint were not supported by the record.
    • § 87411(a)
    12 Dec 2024
    Investigated a complaint that two memory-care residents formed a mutual comforting relationship and sought each other out, and the allegation remained unsubstantiated.
    12 Dec 2024
    Investigated the allegation of inadequate CPR-trained staffing and issues with assisting residents with nonprescription PRN medications, along with missing required information in resident records. No new deficiencies were observed.
    08 Nov 2024
    Found that one resident was overcharged a total of $22,544 because memory care status wasn’t reassessed when another resident moved to memory care. After discovery, the account was credited monthly; no other residents were affected and no financial distress was found; the allegation was unfounded.
    17 Oct 2024
    Identified a reported medication error and that incident reports were received; staffing concerns included planned job fairs. Completed a medication audit and trainings, provided required policies, and conducted an annual visit with an exit interview.
    17 Oct 2024
    Identified deficiencies and forms to be updated after an unannounced annual visit, with reviews of resident and staff files and checks of kitchen, medications, and living and memory care areas.
    • § 87506(b)
    • § 87465(c)(2)
    • § 1569.618(c)(3)
    25 Jul 2024
    Identified a medication error where a resident received the wrong Metoprolol dose, with medication administration records lacking staff signatures for several dates and new medication orders not yet provided. Identified gaps in R2's assessments and care plans, including conflicting skin-care notes and missing April 2024 physician orders, leading to deficiencies.
    • § 87465(a)(6)
    • § 87463(a)
    • § 87465(a)(4)
    25 Jul 2024
    Identified deficiencies in medication management and assessments during a recent visit.
    23 Jul 2024
    Found no deficiencies after the post-continuation licensing visit, noting the administrator held a valid certificate, capacity of 136 with 92 residents, and a hospice waiver for 15; staff interviews were conducted and tours of multiple areas—common spaces, kitchen, resident rooms, bathrooms, laundry, activity room, and outdoor courtyards—were reviewed.
    23 Jul 2024
    Found no deficiencies after a quarterly visit; seven resident files were reviewed and medication issues were discussed with staff.
    23 Jul 2024
    Reviewed resident files and conducted interviews regarding medication errors during a case management visit. No deficiencies were cited.
    03 Jun 2024
    Identified deficiencies during a post-licensing visit, including missing first-aid certificates for staff, improper morphine syringe handling with MAR and narcotic log entries, and an overdue fire drill.
    • § 87207
    • § 87411(c)(1)
    • § 87465(a)(4)
    • § 87705(k)(3)
    03 Jun 2024
    Identified deficiencies during inspection visit. Deficiencies include incomplete staff files, expired medication, and overdue fire drill.
    26 Apr 2024
    Reviewed follow-up on two fall-related incidents involving residents and noted a request for several records—including admission agreements, physician reports, needs and service plans, reassessments, pre-placement assessments, and hospital discharge summaries—to be emailed by a set deadline. No deficiencies were cited.
    26 Apr 2024
    Reviewed incident reports of falls with injuries and requested necessary documentation for follow-up. No deficiencies were cited during the visit.
    25 Mar 2024
    Identified allegations of lack of care and supervision, medication errors, staffing concerns, reporting requirements, and medication training. No deficiencies were cited at this visit.
    25 Mar 2024
    Identified several issues regarding care, medication errors, reporting, and staffing during the meeting. Actions to achieve compliance were discussed and future monitoring was increased.
    21 Mar 2024
    Identified a complaint alleging a resident was left unattended in a bathroom, and concerns about medication management and move-out notice procedures. Interviews with staff did not corroborate the bathroom incident, but records showed medication administration gaps and a late move-out notice; a civil penalty was assessed and a refund was issued to the resident.
    • § 87465(a)(4)
    21 Mar 2024
    Confirmed allegations of not administering medication to a resident and not providing proper notice prior to resident's move-out.
    28 Feb 2024
    Identified that a resident’s oxycodone medication was not administered per physician orders, and MARs and controlled drug records were not properly maintained with multiple documentation discrepancies; also noted unwitnessed falls resulting in ER visits and a hip fracture, with reviews of falls ongoing.
    28 Feb 2024
    Identified a narcotic medication error in October 2023 where oxycodone was not administered as ordered, with an off-count during narcotics checks and MAR entries; two staff members were written up. Observed residents with skin tears in common areas, one from a fall and another from skin picking, indicating unexplained injuries.
    • § 87465(a)(4)
    • § 87207
    • § 87211(a)(1)
    28 Feb 2024
    Identified deficiencies in medication administration and record-keeping, as well as discrepancies in documenting and addressing resident falls.
    17 Jan 2024
    Found multiple medication-management deficiencies, including a missing incident report for a narcotic and delays and deviations in administering prescribed Hydrocodone, plus failures to assist residents with self-administered medications. Identified additional concerns where several prescribed medications were not administered on specified dates and residents were given the wrong medications.
    17 Jan 2024
    Identified a missing Hydrocodone tablet in a resident’s medication record during 11/12/2023–12/11/2023, with insufficient evidence to prove staff theft. Found an incorrect meal charge of $12.93 on 12/04/2022 for a meal not ordered, and receipts did not show charges for alcoholic beverages; the admission agreement notes alcohol services.
    17 Jan 2024
    Identified the allegation that the resident's health, safety, and well-being were not adequately monitored after a fall, with the resident found on the floor after an undetermined amount of time and after missing meals. Identified insufficient morning staffing, with only one med-tech and one care staff on the AM shift, and failure to check on the resident promptly.
    • § 87465(g)
    • § 1569.312(e)
    17 Jan 2024
    Identified deficiencies in medication administration and reporting requirements were found during the visit.
    • § 87211(a)(1)
    • § 87465(6)
    • § 87465(a)(4)
    14 Dec 2023
    Determined no evidence supports the allegation that staff failed to supervise, since no elopement occurred and drills showed proper procedures; when an administrator was unavailable, a Manager of the Day stepped in. Determined residents had access to their personal storage with no unauthorized use, and these findings do not prove the allegations.
    14 Dec 2023
    Determined unsubstantiated for the allegations that staff withheld medication resulting in hospitalization, that staff did not follow the care plan, that staff did not follow prescribed medication orders, and that staff mismanaged medications. Identified address-update issues delaying medication deliveries and confirmed that only licensed healthcare workers could take blood pressure, with MAR records showing medications administered as prescribed.
    22 Nov 2023
    Found the allegation that staff did not meet residents’ dietary needs to be unsubstantiated, based on the diet order (mechanical soft) and notes that staff informed the kitchen and meals were adjusted. Found the allegation that staff did not report falls to appropriate parties to be unsubstantiated, noting that most incident reports were sent to the POA and that the admission agreement does not require notifying the POA or emergency contact for every fall.
    14 Dec 2023
    Reviewed allegations of lack of supervision resulting in resident elopement, absence of administrators, and denial of access to personal storage. No evidence to support claims found.
    22 Nov 2023
    Found that staff did not follow a resident's care plan; interviews with four staff did not show anyone observed the plan's interventions, and the power of attorney reported that no lowered bed or elevated toilet seat was observed as required.
    • § 87633(a)(4)
    22 Nov 2023
    Reviewed allegations of staff not meeting resident's dietary needs and not reporting incidents to appropriate parties. Found that dietary needs were being addressed and incidents were properly documented and reported.
    21 Nov 2023
    Identified that a resident’s medication list was not maintained and MARs were incomplete, with no discontinuation order for Amlodipine after December 2021 and missing notes for Lisinopril on October 6, 2023. Found ongoing understaffing that delayed call-bell responses and hindered oversight, with shifts frequently uncovered and 49 residents listed on the assigned care provider list though 86 residents were present.
    • § 87468.2(a)(4)
    • § 87465(a)(4)
    21 Nov 2023
    Confirmed deficiencies in resident care, medication management, and staffing levels at a facility following an inspection by the California Department of Social Services.
    17 Oct 2023
    Identified an October 6 elopement where a resident left unattended and was returned by a samaritan, with a wander guard later placed; two immediate civil penalties were assessed for safety lapses. Noted that the pool gate was left open and the pool unattended twice, and that the resident’s health certification form needed updating to reflect dementia and require a physician’s signature.
    17 Oct 2023
    Identified deficiencies regarding resident supervision and pool safety during a recent visit to the facility.
    • § 87307(e)
    • § 1569.312(d)
    04 Oct 2023
    Found no objections to licensure at this time; observed proper medication storage, accessible emergency exits with signs, a charged fire extinguisher, and a kitchen in good condition with properly stored foods and safe temperatures, including hot water around 107–108°F.
    04 Oct 2023
    Reviewed visit findings indicated compliance with licensing requirements for resident care, safety, and facility operations.
    11 Sept 2023
    Found no violations observed during the visit. Training and program records, sign-in sheets, and logs were reviewed, and residents were observed in common areas.
    11 Sept 2023
    Found no violations during the visit, with all required documentation in order and no deficiencies observed.
    12 Jan 2023
    Reviewed concerns from prior site checks related to care and supervision, staffing, staff competency, accountability, medication management, reporting, communication with families, and incontinence care, and discussed updates on ownership change, the diabetes program, and 2022 process improvements. Found no deficiencies cited under state regulations.
    27 Jul 2023
    Identified a strong fecal odor during the April norovirus outbreak, confirmed by the administrator and staff. Found that staff stayed with residents and provided fluids to keep them hydrated, and the claim of a Celiac Disease outbreak was not supported; no deficiencies were observed.
    27 Jul 2023
    Determined that a strong fecal odor occurred during a norovirus outbreak, while allegations of staff failing to keep residents hydrated and not meeting reporting requirements were not supported by evidence. Allegation of an outbreak of Celiac Disease was unfounded, as it is not a contagious condition.
    • § 87625(b)(3)
    12 Jun 2023
    Identified past concerns from 2023 involving safety, reporting, incontinence care, and heating issues, including a questionable death after a resident fall, multiple unreported falls, and gaps in a documented managed incontinence plan and medication order follow-up. No deficiencies were cited during this visit.
    15 Jun 2023
    Found an incident involving an alleged attempted theft of a resident's funds. Three checks were attempted to be cashed with a former staff member's name on all of them, only one for $290 was successfully cashed; there were no witnesses to the taking, though a resident later saw the former staff member after termination; no deficiency cited.
    15 Jun 2023
    Found attempted theft of resident's funds by a suspected staff member.
    12 Jun 2023
    Identified deficiencies were discussed and plans for improvement were established following a recent meeting with regulatory officials.
    18 May 2023
    Investigated and found that a resident sustained multiple falls on several dates in 2022, and only two of the twelve falls were reported to licensing. Identified regulatory concerns regarding reporting requirements and safety oversight.
    18 May 2023
    Investigated a complaint alleging a resident had multiple falls over a four-month period and that no effective fall-prevention measures were implemented, resulting in injury and death. Found the resident had 12 falls from June to September 2022, and the care plan was not updated nor were adequate fall-prevention measures implemented.
    • § 1569.312(a)
    18 May 2023
    12 fall incidents were not reported to the licensing department as required and a fall mitigation plan was not initiated for the resident involved.
    • § 87405(h)(5)
    • § 87211(a)(1)
    16 May 2023
    Found no deficiencies during an unannounced annual visit; toured bedrooms, bathrooms, kitchen, common areas, and backyard, and noted adequate lighting, a comfortable temperature, night lights in hallways, grab bars and non-skid mats in bathrooms, and a seven-day supply of nonperishable foods with two days of perishables. Requested updated copies of administrative and safety documents to be submitted by 05/18/2023, including designation of administrative responsibility, administrative organization, personnel report, emergency disaster plan, liability insurance, and the current administrator’s certificate.
    16 May 2023
    Confirmed adequate lighting, temperature, and safety measures in the facility during an inspection visit.
    26 Jan 2023
    Identified the allegation that staff did not provide appropriate incontinence care because there was no formal, documented managed care incontinence plan. Found a preponderance of evidence supporting this conclusion.
    • § 87625(a)(1)
    26 Jan 2023
    Identified that a resident’s medication order, written to be taken twice daily for 30 days with refills, should have been questioned and clarified with the prescriber. Follow-up on the discrepancy was not performed, leading to a citation and a $250 civil penalty for a repeat violation.
    • § 87465(a)(4)
    26 Jan 2023
    Determined heat in a resident’s room did not reach the area from 12-15-22 to 12-18-22 and was repaired on 12-18-22, with staff aware of the issue but not escalated to management promptly. Reviewed medication records showed orders to stop two medications on 11-9-22 with no dispensing after that date, and a separate 30-day order for another medication starting 7-21-22; logs indicated the resident received medications as ordered.
    26 Jan 2023
    Confirmed lack of proper heating in resident's room and facility disrepair.
    • § 87303(a)
    • § 87468.1(a)(2)
    12 Jan 2023
    Identified compliance issues discussed during meeting included care, staffing, accountability, medication management, reporting, communication, and incontinence care. Family support group established.
    27 Dec 2022
    Found that families were not notified about changes in residents’ health, including a communicable disease diagnosed in June and a hospitalization that followed. This finding was supported by staff interviews and reviews of resident records and change-in-condition documentation.
    27 Dec 2022
    Confirmed that the facility did not notify resident's family of changes in resident's condition.
    • § 87466
    16 Nov 2022
    Found minimum staffing levels were met through a mix of assisted living staff, memory care staff, and salaried employees, and the allegation was unfounded.
    16 Nov 2022
    Identified deficiencies including failure to follow a physician's diet orders and missing incident reports tied to two complaints, along with ongoing challenges meeting reporting requirements.
    16 Nov 2022
    Determined the allegation that all required incidents were not reported could not be proven.
    16 Nov 2022
    Identified deficiencies in following physician's orders for specific diets and in meeting reporting requirements, resulting in multiple incidents not being reported.
    • § 87211
    • § 87555
    03 Nov 2022
    Determined the allegation unfounded because there was no physician-ordered restricted diet prior to the complaint; records show the resident was placed on a restricted diet on 9/23/22.
    03 Nov 2022
    Determined that two residents wore fully saturated briefs and did not receive timely incontinence care, and that three call bells went unanswered, indicating a lack of care and supervision due to staffing gaps.
    • § 87625(b)(3)
    • § 87464(f)(1)
    03 Nov 2022
    Found no evidence of a resident being on a restricted diet before a specific date, rendering the complaint invalid.
    09 Sept 2022
    Identified bed bug incidents on 8-18-22 and 8-27-22 and that a copy of the incident report was not provided to licensing. Issued a civil penalty for a repeat violation within 12 months, and an exit interview was conducted with the administrator.
    09 Sept 2022
    Determined that residents received routine help with dressing and toileting as needed, and rooms were clean with housekeeping following the schedule and staffing levels meeting needs.
    09 Sept 2022
    Identified a bed bug infestation dating back to June 2022, with multiple treatment episodes and later discoveries in August and September 2022; pest control was on site performing treatment during the visit.
    • § 87303(a)
    09 Sept 2022
    Found instances of bed bugs on specific dates and failed to report incidents to authorities. Penalty issued for repeated violation.
    • §
    24 Aug 2022
    Identified deficiencies following an unannounced continuation visit, including a resident not receiving prescribed medications on June 17, 18, and August 15, and no staff response when an alert cord was pulled in another resident’s room; warned that further non-compliance could result in civil penalties.
    24 Aug 2022
    Identified deficiencies in medication administration and emergency response during a recent inspection.
    • § 87464
    • § 87465
    18 Aug 2022
    Found that insulin was not administered to a resident on several dates because no nurse was on site, and there was a delayed response to an alert when a resident wandered into another resident's room. Noted that an earlier office meeting discussed medication errors and staffing shortages.
    18 Aug 2022
    Conducted an unannounced visit, explained the purpose to staff, and toured areas including resident rooms, kitchen, dining hall, and laundry. Due to time constraints, the LPA planned to return to complete the review, and an exit interview occurred.
    18 Aug 2022
    Identified medication errors and staffing shortages during a visit by licensing officials.
    21 Jul 2022
    Investigated the allegation that a resident did not receive medications as ordered by the physician and with POA authorization; found insufficient evidence to prove or disprove the occurrence.
    21 Jul 2022
    Identified concerns that residents' rooms were not cleaned, medications were not consistently managed, activities were not consistently provided, and records were not always shared with responsible parties. Observed interviews and records did not clearly prove or disprove these specific allegations.
    21 Jul 2022
    Confirmed lack of cleanliness in resident rooms and failure to ensure medication administration by staff. Other allegations, including lack of activities and isolation, were unable to be proven or disproven.
    • § 87303(a)
    20 Jun 2022
    Found that a resident's medication was not available when needed. Found no indication that staff failed to seek medical care for a resident.
    12 Jul 2022
    Identified medication administration problems, including MAR documentation errors and missed insulin doses when no nurse was available, along with inadequate staff training. A separate fall-related allegation could not be proven.
    12 Jul 2022
    Confirmed staff are not correctly documenting medications, staff do not give medications to residents correctly, and staff are not properly trained.
    16 Jun 2022
    Identified short staffing, unqualified staff providing medications, medications not provided to residents in a timely manner, and residents left in soiled diapers for extended periods. However, claims that staff hit a resident and that staff did not provide adequate services were not supported by evidence.
    • § 87625(b)(2)
    • § 87465(a)(4)
    • § 1569.69(a)(1)
    • § 87411(a)
    20 Jun 2022
    Confirmed that medication was not available to the resident, but found that staff did seek medical care for the resident.
    • § 1569.2(c)
    16 Jun 2022
    Identified health and safety concerns after staff interviews revealed scabies, bed bugs, and shingles. Documentation showed incidents were not reported to the licensing agency.
    16 Jun 2022
    Identified violations of Covid-19 infection safety protocols, Covid-19 testing protocols, and administration of medications not per physicians' orders.
    • § 87307(d)(3)
    • § 1569.58
    • § 87465(c)(2)
    16 Jun 2022
    Identified deficiencies at the facility included scabies, bed bugs, and shingles, with incidents not reported as required.
    • § 87211
    24 May 2022
    Identified concerns about medication training, staffing shortages with on-call agency staff, incontinence care, and in-service training for current and new staff. Discussed efforts to improve communication with families and residents.
    24 May 2022
    Identified issues related to medications, staffing shortages, incontinence care, and staff training during the conference. No deficiencies cited.
    12 May 2022
    Found that a resident could not contact staff in an emergency, as an alert button went unanswered for more than ten minutes during two unannounced visits in May. Found that staff carried pagers but did not check them at the start of shifts, delaying responses to alerts.
    12 May 2022
    Identified deficiencies in response time to alert buttons during two unannounced visits.
    • § 87468.1
    13 Apr 2022
    Found no evidence that staff left residents unsupervised resulting in altercations, and no evidence that staffing levels in Memory Care and Assisted Living were inadequate.
    13 Apr 2022
    Conducted interviews, inspections, and record reviews, but found insufficient evidence to support allegations of staff leaving residents unsupervised or inadequate staffing levels.
    29 Mar 2022
    Found infection control procedures were followed and no hazards observed, with areas clean, accessible, and safe for residents. Found medications secured, temperatures appropriate, and safety systems including fire equipment and detectors functioning, with adequate food and supplies.
    29 Mar 2022
    Inspection found no deficiencies in infection control procedures and processes.
    23 Mar 2022
    Found the site clean and sanitary, with carpets kept clean during inspections, and laundry provided at least weekly. Found that the specific allegation that activities were not provided at a sufficient level could not be established.
    23 Mar 2022
    Concluded that the facility is clean, provides laundry, and does not have insufficient activities based on interviews, inspections, and record reviews.
    14 Feb 2022
    Found that a resident developed a rash and related medical issues while in care, with records showing delays in changing the brief and in seeking medical evaluation. Found that staff did not follow physician orders, did not assist with incontinence care, and did not obtain timely medical treatment.
    14 Feb 2022
    Confirmed incidents of inadequate care for residents, including failure to follow physician orders, lack of timely incontinence care, and delays in seeking medical attention for a resident.
    • § 87465(c)(2)
    • § 87465(j)
    • § 87625(b)(2)
    30 Nov 2021
    Investigated the claim that staff would not provide a resident's information by phone and found no evidence to support it. Staff explained that confidential information cannot be shared by phone, residents use their own phones, and messages are handled by the front desk for the resident to manage.
    30 Nov 2021
    Investigated complaints about residents' access to hazards and confidentiality of resident information; the hazard-access allegation could not be proven or disproven, with no hazards observed during a tour and staff noting residents do not have access. Found no evidence that confidential information was disclosed to the public, as staff stated confidential information is not shared and interviews with residents were limited by dementia.
    30 Nov 2021
    Determined allegations regarding resident access to hazards and breach of confidentiality were not proven, lacking sufficient evidence to support the claims. No hazards observed during the tour, and staff confirmed resident information was kept confidential.
    04 Nov 2021
    Found COVID-19 health and safety measures were in place across the premises, with PPE stations, proper signage, and observed PPE use, and additional signage had been placed throughout. No deficiencies were found.
    04 Nov 2021
    Conducted COVID-19 health and safety inspection, no deficiencies cited.
    16 Jun 2021
    Found no violations; safety features and health standards were met at the site, including appropriate hot water and room temperatures, alarms throughout, a locked central medications area, and working fire and carbon monoxide detectors. Observed menus and activity calendars, a grocery list for non-perishables and perishables, and locked staff and resident files.
    16 Jun 2021
    Conducted an inspection and found no violations.

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    • Exterior view of a senior living facility named Oakmont of Carmichael with a beige stucco building, tiled roof, landscaped garden with colorful flowers, trees, and a curved walkway. Two people are walking on the path near the entrance.
      $3,795 – $5,495+4.6 (121)
      Studio • Semi-private
      independent, assisted living, memory care

      Oakmont of Carmichael

      4717 Engle Rd, Carmichael, CA, 95608
    • Photo of Oakmont of Fair Oaks
      $3,995 – $6,595+4.4 (87)
      Studio • 1 Bedroom • Semi-private
      assisted living, memory care

      Oakmont of Fair Oaks

      8484 Madison Ave, Fair Oaks, CA, 95628
    • Stone sign for The Pavilion at El Dorado Hills Memory Care located at 2288 Francisco Drive, surrounded by green grass and trees in the background.
      $4,075 – $5,297+4.0 (11)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      The Pavilion at El Dorado Hills

      2288 Francisco Dr, El Dorado Hills, CA, 95762
    • Exterior view of Ivy Park at Roseville, a multi-story senior living facility with beige and brown stucco walls and red tile roofing. The entrance features a covered drop-off area with benches and potted plants. There is a landscaped roundabout with flowers and shrubs, and an American flag flying on a flagpole. The sky is clear and blue.
      $3,000 – $3,900+4.2 (62)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living, board and care

      Ivy Park at Roseville

      5161 Foothills Blvd, Roseville, CA, 95747

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