Pricing ranges from
    $5,250 – 9,200/month

    BridgePoint at Los Altos

    1174 Los Altos Ave, Los Altos, CA, 94022
    4.5 · 94 reviews
    • Independent living
    • Assisted living

    Pricing

    $5,250+/moStudioAssisted Living
    $6,250+/mo1 BedroomAssisted Living
    $9,200+/mo2 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.54 · 94 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.6
    • Meals

      4.5
    • Amenities

      4.3
    • Value

      3.3

    Location

    Map showing location of BridgePoint at Los Altos

    About BridgePoint at Los Altos

    BridgePoint at Los Altos stands behind rose bushes and citrus trees, bringing a relaxed and gracious feeling with three open-air courtyards, flowing gardens, a bubbling fountain, and winding walking paths where folks often sit and chat or stroll in the afternoon sun. The facility provides both independent living and assisted living options, and has a memory care program for people with Alzheimer's or dementia, giving 24-hour supervision and tailored activities that help with memory and daily tasks. Apartments in independent living come with full kitchens, private patios or balconies, and walk-in closets, all kept clean and tidy by staff members. Housekeeping, linen service, cable, internet, and private bathrooms are standard in residences, which come in various floor plans to fit different lifestyles.

    The community fills every week with activities like music, gardening, dancing, speakers, educational sessions, arts and crafts, exercise classes, movies, and day trips to keep seniors involved and connected with one another. Residents can read in the small library, work at computers in a tech area, play games, watch films in the movie room, enjoy arts and crafts, or relax in the fireside lounge. Wellness programs run each week, and the fitness center is open for regular exercise. The culinary team prepares meals ranging from sushi and plant-based entrées to Osso-Bucco and Slow Roasted Pork, with Wednesdays set aside for gourmet pizza and Fridays featuring different international cuisines. There is casual bistro dining, a formal dining room for dinners and family holiday brunches, room service, and private dining available. Special diets like vegan, gluten-free, and low-salt or low-sugar are supported. The kitchen also hosts resident-run events, Turkish Parties, barbeques, and community gatherings, where residents invite family or enjoy time with friends.

    Staff like Lani and Alicia are known by name for caring service and support, and the larger team takes time to know everyone's preferences. Certified nursing staff offer medication management, help with transfers, bathing, dressing, and other daily activities. There is a 24-hour call system, on-site wellness and healthcare support, and transportation for doctor visits, shopping, or outings. Memory care and assisted living services are provided in a secure environment, with extra supervision and specialized programs designed for those who need more help. Hospice is also available. Residents come from many walks of life and ages, creating a friendly and diverse community. The custodial and maintenance crews keep all rooms, halls, and dining areas tidy.

    BridgePoint at Los Altos is near hospitals and rehab centers for medical care. Seniors can park on site or use complimentary transportation. Staff host offsite devotional services and support spiritual needs, while residents lead their own clubs and events. Amenities also include beauty and barber shops, a piano, a TV lounge, a meeting room, raised gardening beds, and free Wi-Fi throughout. Staff work to help new residents settle in smoothly, and the whole community centers around keeping everyone safe, active, comfortable, and as independent as possible as they age.

    People often ask...

    State of California Inspection Reports

    23

    Inspections

    2

    Type A Citations

    1

    Type B Citations

    6

    Years of reports

    19 Mar 2025
    Investigated allegations that medications were not provided as prescribed (empty MAR boxes), that staff failed to properly record resident absences and to document vitals/weights, that some care plans did not require monthly vitals/weight checks, that vitals data were missing, and that dining services had issues with meal delivery timing. Found insufficient evidence to prove or disprove these allegations.
    20 Dec 2024
    Investigated allegations about a resident’s unwitnessed fall and medication management; records showed a fall with no witness and questions about the emergency pendant and medication handling. Not enough evidence to prove or disprove the alleged violations.
    10 Oct 2024
    Found safety and care standards largely met, with exits clear, detectors functioning, hot water temperatures within a safe range, and records complete. Noted two staff records lacked current First Aid certificates.
    • § 87411(c)(1)
    28 Mar 2024
    Reviewed records related to an incident involving a resident and found no deficiencies.
    28 Mar 2024
    Found no deficiencies during visit for the purpose of investigating an incident report involving a resident.
    13 Feb 2024
    Identified an incident on 12/09/2022 in which a medication technician gave another resident's morning medications to resident R1. An Advisory Note was issued and no deficiencies were cited.
    13 Feb 2024
    Found that an unauthorized person entered through a side exit propped open, entered a resident’s living unit, and sexually assaulted the resident.
    13 Feb 2024
    Confirmed incident of unauthorized entry and sexual assault on a resident due to propped open side exit doors. Residents reported ignoring warning signs to staff.
    12 Jan 2023
    Reviewed documents tied to an incident reported on 01/07/2023 during an unannounced case management visit, and discussed findings with the administrator; no deficiencies were cited.
    12 Jan 2023
    Investigated an incident reported by the facility and obtained necessary documents. No deficiencies were documented during the visit.
    01 Dec 2022
    Investigated a missing narcotic during a shift change; the medication was logged as missing on 10/14/2022 and never administered, and destruction procedures plus shift audits were reviewed. Staff were unaware of its final disposition, and an advisory note was issued with no deficiencies cited.
    01 Dec 2022
    Found no deficiencies after an unannounced 1-year visit, observed a visitor screening area at the entrance, a 30-day supply of PPE and cleaning supplies, at least two days of perishable food, daily meal service during kitchen construction, and resident common areas and staff lounges.
    01 Dec 2022
    Observed visitor screening area, adequate PPE supplies, and perishable food stock. No deficiencies noted during visit.
    • § 87468.2(a)(8)
    • § 87486.2(a)(4)
    03 Dec 2021
    Found no deficiencies during the visit. Noted a visitor screening area with symptom questions and temperature checks, hallway bathrooms with handwashing signs and soap/paper towels, a 30-day PPE supply in medicine and supply rooms, a two-week food supply in the kitchen, dining and bistro areas, and a break room with plastic partitions and COVID-19 signs; hallways were toured.
    03 Dec 2021
    Visited facility had appropriate measures in place for health and safety, including screening, hand washing stations, PPE supplies, food stocks, and COVID-19 signage. No violations were found.
    20 Aug 2021
    Found that the allegation of neglect and lack of supervision leading to a resident's self-inflicted gunshot death was unfounded.
    20 Aug 2021
    Investigated unfounded allegation of neglect tied to a resident's death. No deficiencies found during the visit.
    01 Jun 2021
    Investigated a death by reviewing available documentation for the resident who died, including the physician's assessment and service plan; requested police and coroner records when available; no deficiencies cited under Title 22; reviewed with the administrator.
    01 Jun 2021
    Confirmed no deficiencies during a visit related to a reported resident death.
    06 Jan 2021
    Identified 3 COVID-19 positive residents and 5 COVID-19 positive staff; no deficiencies cited.
    06 Jan 2021
    Found no deficiencies and provided recommendations to prevent the spread of COVID-19.
    24 Jan 2020
    LPA investigated a complaint alleging inappropriate staff behavior towards residents, but found insufficient evidence to prove or disprove the allegation.
    18 Dec 2019
    Conducted an unannounced visit to the facility, with no deficiencies cited. Reviewed various logs, resident records, and documents for completeness.

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