I liked the caring, knowledgeable staff and the large sunny private room - the place felt small and home-like, food and value were okay. However the facility seemed dilapidated (broken doors/blinds, urine smell), residents were often left in front of the TV with limited interaction and privacy, and language barriers made communication harder, so I'd only recommend it if repairs and more staff engagement were addressed.
Bentley House by SCH is a small senior living community in Los Angeles, California, licensed for up to six residents, and it's a place where people get different levels of care depending on what they need, including assisted living, memory care, nursing home care, independent living, home care, adult day services, and hospice care. You'll find trained staff like an RN, Medical Director, Activity Director, Nutrition Director, and Pharmacy Consultant available 24 hours every day, and residents can get help with things like medications, bathing, dressing, toileting, walking, and all the personal care tasks that come with daily living, plus there's always nursing support if medical attention's needed. Housekeeping and laundry services are standard, with dry cleaning included, and there's always someone to help organize transportation for doctor appointments, shopping trips, or spiritual services, which helps families and residents feel safe and looked after. Memory care services are set up for people living with Alzheimer's or other types of dementia, with a secure environment, clear walking paths, gardens, and comfortable gathering spaces, and the staff knows how to provide patient, compassionate support for memory loss.
Rooms at Bentley House include private baths, and living areas are bright, with high ceilings, soft lighting, and a colorful, home-like interior design featuring tile arches and welcoming décor-it's family-owned and run, so there's a cozy feeling that spreads throughout the place. People living here enjoy meals made fresh several times a day, including snacks, and the dietary team can change meal plans if someone needs special foods for health reasons. The property's got a common living room, reading room, outdoor spaces like sunny patios, spacious balconies, and well-kept gardens for those who enjoy fresh air or gardening, plus there's a recreation room, wellness features like a hot tub or sauna, and a salon or barbershop with a mobile hairdresser.
Residents have a full calendar of events, from art classes, animal therapy sessions, and live music to tabletop games, fitness activities, and regular outings around the local community-so there's always something going on, and the activity director plans programs that keep people active, engaged, and included, whether it's cognitive games for memory or just a fun movie night. Bentley House is close to places like the UCLA Medical Center, Cedars-Sinai Medical Center, and Marina Del Rey Hospital, so medical care is never far away if more help's needed, and the staff keeps in touch with residents' families through regular outreach and educational programs, making sure everyone knows what's happening. People at Bentley House can live as independently as possible with support for everything from simple daily tasks to higher levels of care as needs change, and because the community's small, there's often a family atmosphere that helps residents form close friendships and feel at home. The community's also close to art exhibits, shopping, restaurants, senior centers, and even Venice Beach, which gives everyone plenty of chances to get out and enjoy what Los Angeles has to offer. Bentley House by SCH keeps visiting hours from seven in the morning until seven at night, so family and friends can spend time with residents without hassle. The building is purpose-built for safety, comfort, and dignity, and residents benefit from round-the-clock attention from compassionate staff who focus on each person's social, spiritual, and health needs with patience and kindness.
People often ask...
Bentley House by SCH offers competitive pricing, with rates starting at a cost of $6,000 per month.
Bentley House by SCH offers assisted living, memory care, and board and care.
There are 4 photos of Bentley House by SCH on Mirador.
The full address for this community is 3449 Rosewood Ave, Los Angeles, CA, 90066.
Yes, Bentley House by SCH offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
88
Inspections
7
Type A Citations
21
Type B Citations
6
Years of reports
16 Aug 2024
16 Aug 2024
Found no deficiencies observed. Infection control measures, screening protocols for residents and visitors, PPE availability, and related records were in place and current, with staff training documented.
16 Aug 2024
16 Aug 2024
Confirmed compliance with all required regulations and standards during the inspection.
05 Jan 2024
05 Jan 2024
Found insufficient evidence to support the allegation that activities for residents were inadequate. Found insufficient evidence to support the allegation that staff were not properly trained.
05 Jan 2024
05 Jan 2024
Confirmed insufficient evidence for lack of activities and lack of staff training allegations at the facility. Residents have personal preferences for activities and staff are adequately trained to assist.
11 Aug 2023
11 Aug 2023
Found the home clean, well maintained, and in good repair, with safe water temperatures, adequate food, and properly stored supplies. Resident rooms, bathrooms, and common areas were in good condition and records were in order, though deficiencies were noted.
11 Aug 2023
11 Aug 2023
Confirmed deficiencies in infection control practices and medication management were identified during the inspection.
§ 1569.618(c)(3)
17 May 2023
17 May 2023
Found that the allegation of inadequate liability insurance coverage for resident injuries was supported; the provider did not have its own compliant policy between 08/26/2022 and 12/06/2022, and initial representations about coverage were inconsistent.
17 May 2023
17 May 2023
Confirmed lack of compliant liability insurance coverage as alleged in the complaint.
§ 1569.605
13 Dec 2022
13 Dec 2022
Found no deficiencies after reviewing resident and staff records and inspecting the home’s safety features, cleanliness, and living conditions. A valid General Liability policy could not be produced at that time.
13 Dec 2022
13 Dec 2022
Confirmed that the facility was in compliance with all regulations and standards during the inspection.
14 Nov 2022
14 Nov 2022
Found no evidence that staff stole residents' belongings or withheld residents' mail, after reviewing interviews, records, and observations.
14 Nov 2022
14 Nov 2022
Investigated allegations of staff stealing belongings and withholding mail; determined no evidence to support claims.
04 Nov 2022
04 Nov 2022
Found no evidence to support the allegation that staff did not safeguard residents' personal property, and no evidence to support the allegation that staff are not meeting residents' needs.
04 Nov 2022
04 Nov 2022
Investigated claims that staff failed to safeguard residents' personal property and did not meet their needs, but no evidence found to support these allegations.
23 Aug 2022
23 Aug 2022
Investigated an allegation that staff did not follow physicians' orders; found insufficient evidence to prove the claim.
23 Aug 2022
23 Aug 2022
Found that staff did follow the doctor's orders, no deficiencies cited.
11 Aug 2022
11 Aug 2022
Confirmed an unannounced case management visit on 8/11/2022 at 1:00pm, during which a resident was spoken with and information provided. No deficiencies were found, and an exit interview with staff was conducted.
11 Aug 2022
11 Aug 2022
Visited a residential facility, interviewed a resident, and found no deficiencies.
26 Jul 2022
26 Jul 2022
Identified that the outside activity area was properly enclosed with a self-closing gate and had six chairs; an exit interview was conducted with the administrator.
26 Jul 2022
26 Jul 2022
Observed issues from the previous inspection were corrected during the follow-up visit.
25 Jul 2022
25 Jul 2022
Identified hot water temperatures in the bathroom and kitchen, ranging from 123.2°F to 143.2°F, during a case management visit dated 07/25/2022 for a change of ownership. Led to a citation.
25 Jul 2022
25 Jul 2022
Identified readiness for a change of ownership with capacity for six residents and a dementia care plan, with six bedrooms and six bathrooms, functioning safety features, and locked medication storage. Noted issues included the outdoor activity area not properly enclosed with self-closing latches and seating totaling four chairs.
25 Jul 2022
25 Jul 2022
Identified issues with water temperatures in bathrooms and kitchen during inspection.
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25 Jul 2022
25 Jul 2022
Identified deficiencies in bedrooms, bathrooms, emergency preparedness, food service, and safety measures during inspection.
22 Jul 2022
22 Jul 2022
Identified an application to change ownership for six residents, with five non-ambulatory and one bedridden, and a dementia care plan in place.
Observed a single-story home with six bedrooms and six bathrooms, common living areas, an upstairs apartment rented to a tenant, and adequate linens and hygiene supplies; due to time constraints, pre-licensing could not be completed and another visit will be scheduled, with an exit interview conducted.
22 Jul 2022
22 Jul 2022
Conducted an inspection for a change of ownership at a residential care facility for the elderly. No hazards observed, adequate linens and hygiene supplies available, and a return visit scheduled for a complete evaluation.
18 Jul 2022
18 Jul 2022
Confirmed COMP II was completed by telephone with identity verified, and the applicant demonstrated understanding of licensing rules, staff qualifications, policies, and incident reporting. Acknowledged that no excluded individuals may be involved in operations and that involvement by excluded persons could result in citations, fines, or license revocation.
18 Jul 2022
18 Jul 2022
Completed COMP II successfully for a 6-bed RCFE facility, with Applicant/Administrator demonstrating understanding of licensing requirements and regulations.
17 May 2022
17 May 2022
Investigated illegal eviction of two residents; found one resident received a 60-day eviction notice for nonpayment and another was given unlawful eviction notices, with no 30-day notice provided to licensing. Residents faced potential displacement and housing insecurity.
28 Jun 2022
28 Jun 2022
Found continued noncompliance with liability insurance requirements, including sharing a single policy between two sites, and penalties were assessed.
28 Jun 2022
28 Jun 2022
Issued citations for failure to comply with liability insurance regulations.
10 Jun 2022
10 Jun 2022
Found noncompliance with liability insurance coverage requirements; the policy provided for the site was shared with another facility and did not meet the required minimums, leading to civil penalties.
10 Jun 2022
10 Jun 2022
Identified liability insurance coverage issue during visit. Multiple facilities cannot share same policy.
06 Jun 2022
06 Jun 2022
Found no evidence to support allegations that food quality was poor or that transportation would be provided at no cost and later charged. Interviews and records showed meals were adequate with options, and transportation was managed per the signed admission agreement, though one resident reported inconsistent access.
06 Jun 2022
06 Jun 2022
Investigated complaints of inadequate food quality and transportation agreement; found insufficient evidence to confirm issues with transportation and food quality.
27 May 2022
27 May 2022
Found that liability insurance did not meet required limits of $1,000,000 per occurrence and $3,000,000 annual total, and that the same policy appeared to cover two separate locations, which is not allowed; civil penalties were assessed after an exit interview.
27 May 2022
27 May 2022
Confirmed failure to comply with liability insurance coverage requirements during a recent visit by the Department of Social Services.
17 May 2022
17 May 2022
Confirmed illegal eviction due to nonpayment, with insufficient notice given to regulatory authorities as required.
§ 87224(a)
12 May 2022
12 May 2022
Found failure to maintain required liability insurance coverage. A single policy cannot cover two facilities, and the coverage did not meet the mandated $1,000,000 per occurrence and $3,000,000 annual aggregate, resulting in civil penalties.
12 May 2022
12 May 2022
Identified a failure to comply with liability insurance requirements during a recent visit to the facility.
§ 87224(a)
29 Apr 2022
29 Apr 2022
Identified ongoing noncompliance with required liability insurance, including using the same policy for two locations, which is not allowed. Found that no changes had been made to the coverage since the prior notice, and penalties were assessed after a discussion with the licensee.
29 Apr 2022
29 Apr 2022
Identified non-compliance with liability insurance regulations during the visit.
28 Apr 2022
28 Apr 2022
Found that the transportation, visitation, and food-service allegations were not supported by the evidence. Interviews and records showed transportation depended on the resident paying or planning, visitors could come with masks and vaccination proof, and meals were prepared fresh with a variety of options.
28 Apr 2022
28 Apr 2022
Found no evidence to support allegations that staff failed to provide transportation to appointments, restricted resident visitors, or failed to provide adequate food service.
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15 Apr 2022
15 Apr 2022
Found failure to comply with a 9/24/2021 liability insurance directive, including two sites sharing one policy and no changes to coverage since then. Identified that the directive was not followed, penalties were assessed, and an exit interview occurred.
15 Apr 2022
15 Apr 2022
Found non-compliance with liability insurance coverage requirements during the inspection.
11 Apr 2022
11 Apr 2022
Found insufficient evidence to prove the illegal eviction, lack of resident activities, or transportation violations as alleged. Records showed a 30-day eviction notice for nonpayment, an activities calendar was posted, and the admission agreement included transportation costs.
Found no deficiencies identified; infection-control measures were in place, including screening for visitors, staff, and residents, sanitizing stations, masks for staff and residents, a 30-day PPE supply, and required posters posted.
24 Mar 2022
24 Mar 2022
Identified noncompliance with required liability insurance, including using the same policy for two locations, which is not allowed; as of the visit, no changes had been made to the coverage. Civil penalties were assessed, and an exit interview was conducted.
24 Mar 2022
24 Mar 2022
Confirmed that the facility met all required infection control measures and regulations during the visit.
23 Feb 2022
23 Feb 2022
Identified ongoing noncompliance with liability insurance requirements after finding that a single policy covered two separate locations and no changes had been made to the coverage; additional citations were issued and civil penalties assessed following an exit interview.
23 Feb 2022
23 Feb 2022
Identified a failure to comply with liability insurance regulations during a recent visit.
15 Feb 2022
15 Feb 2022
Identified that an eviction for a resident was not rescinded by the required due date after a reappraisal, and no documentation was provided showing the issue had been addressed; civil penalties were assessed.
15 Feb 2022
15 Feb 2022
Confirmed failure to follow eviction procedures and assess needs of residents within specified timeline.
10 Feb 2022
10 Feb 2022
Identified failure to maintain required liability insurance and that the same policy number covered two different locations, which is not allowed; no changes were made to the coverage as of the visit, and penalties were assessed.
10 Feb 2022
10 Feb 2022
Reported a failure to comply with liability insurance coverage requirements during a case management visit.
09 Feb 2022
09 Feb 2022
Found safety and administrative deficiencies, including power loss in several rooms when circuit breakers trip due to multiple space heaters, and portable heaters accessible to residents with dementia. Identified a missing needs and services plan, concerns about administrator qualifications, a resident on Home Health with a prohibited health condition lacking an approved exception, a resident not offered meal alternatives, and an allegation of illegal eviction.
09 Feb 2022
09 Feb 2022
Found that a resident was evicted without following required eviction procedures and without a documented reassessment prior to eviction.
§ 87224(a)(4)
09 Feb 2022
09 Feb 2022
Confirmed illegal eviction of a resident. Eviction notice did not meet regulatory requirements.
07 Dec 2021
07 Dec 2021
Found no liability insurance deficiency after an unannounced case management visit. Conducted an exit interview.
07 Dec 2021
07 Dec 2021
Investigated the allegation that administrator qualifications were not met and identified deficiencies, including residents with dementia having access to portable heaters and a missing needs and services plan for a resident.
09 Dec 2021
09 Dec 2021
Found that one resident used a g-tube, a prohibited health condition, without licensing approval for an exception. Found that another resident did not eat lunch or dinner and was not offered alternatives.
§ 87616(a)
§ 87555(b)(5)
07 Dec 2021
07 Dec 2021
Identified the allegation that the site is in disrepair as supported by observations and interviews. Identified the allegation that food quality is poor as mixed, with some residents reporting dissatisfaction while staff described meals as acceptable.
09 Dec 2021
09 Dec 2021
Identified deficiencies in the care provided to residents, including health condition violations and failure to offer alternative food options.
07 Dec 2021
07 Dec 2021
Confirmed allegations of facility disrepair, while food quality allegations were unsubstantiated.
29 Sept 2021
29 Sept 2021
Identified that liability insurance coverage was not in place at the site; penalties were assessed, and an exit interview was conducted.
29 Sept 2021
29 Sept 2021
Confimed during visit that liability insurance was still not in place.
§ 87303(a)
§ 87457(a)(1)
§ 87616(a)
§ 87555(b)(5)
§ 87405(d)(2)
§ 87405(d)(1)
§ 87705(d)
22 Sept 2021
22 Sept 2021
Found that a required deadline to address a prior issue was missed, and civil penalties were assessed; other items were cleared, while admission agreements remained at the corporate office.
22 Sept 2021
22 Sept 2021
Confirmed failure to meet the timeline for correction of a previous citation.
§ 87303(a)
14 Sept 2021
14 Sept 2021
Identified that staff did not treat residents with dignity and that the home did not provide adequate activities for residents.
14 Sept 2021
14 Sept 2021
Confirmed allegations about staff not treating residents with dignity and not providing adequate activities for residents.
30 Aug 2021
30 Aug 2021
Identified that licensees planned to relocate all residents by a set date and stop accepting new residents at the sites. The discussion also covered phased steps for notifying placement agencies and arranging resident transfers.
07 Sept 2021
07 Sept 2021
Found that liability insurance meeting the required coverage was not documented, with the corporate office handling the matter. Found that admission agreement copies were being prepared, and an exit interview was conducted in which appeal rights were provided.
07 Sept 2021
07 Sept 2021
Identified deficiencies in liability insurance coverage at the facility during a recent visit.
§ 87457(a)(1)
§ 87705(d)
§ 87405(d)(1)
30 Aug 2021
30 Aug 2021
Found noncompliance with liability insurance requirements because documentation of coverage was not provided and the corporate office was handling the issue. Additional citations were issued and civil penalties assessed, and an exit interview was conducted with appeal rights explained.
30 Aug 2021
30 Aug 2021
Identified deficiencies in insurance coverage during a visit to the facility.
20 Aug 2021
20 Aug 2021
Found that the plan of correction was not met and noncompliance continued; civil penalties are being assessed under health and safety rules related to liability insurance.
20 Aug 2021
20 Aug 2021
Identified non-compliance during a visit to the facility.
§ 87219(a)(1)
§ 87468.2(a)(1)
§ 87506(a)
18 Aug 2021
18 Aug 2021
Identified an allegation that proof of liability insurance coverage was not provided as required. Follow-up showed the coverage issue remained unresolved, with the corporate office still handling it.
18 Aug 2021
18 Aug 2021
Failed to provide proof of liability insurance coverage.
30 Jul 2021
30 Jul 2021
Found the accusation was not posted in a conspicuous location and written notification to residents, their responsible parties, and the local Long Term Care Ombudsman was not provided within the 10-day requirement. Staff were instructed to post the accusation and provide the required notices; civil penalties may be assessed for noncompliance.
30 Jul 2021
30 Jul 2021
Confirmed that required notifications of legal action against the facility were not posted as required by law.
26 Feb 2020
26 Feb 2020
Confirmed civil penalties were issued for not having liability insurance and not meeting Title 22 Regulations. The physical plant and resident files were found to be in good condition.
17 Jan 2020
17 Jan 2020
Found that required liability insurance coverage was not met following a visit to the facility.
§ 1569.605
§
§
§ 1569.50
02 Jan 2020
02 Jan 2020
Confirmed deficiency regarding liability insurance was corrected. No deficiencies noted during the visit.
13 Nov 2019
13 Nov 2019
Identified deficiency in liability insurance during visit. Civil penalty assessed.
§
11 Oct 2019
11 Oct 2019
Identified deficiencies from a previous visit were found during a recent unannounced inspection. No proof of liability insurance or documentation of a designated substitute Administrator was observed.
