I placed my loved one here and, overall, I'm grateful - the staff (especially manager Mona) are caring, dedicated and responsive, and my relative became happier and stronger with their attention. The place is small, clean and feels safe, but it's an older, somewhat dark facility with limited space, no single rooms, and not ideal for wheelchair users. Activities and dining were mixed - the memory unit had good programming, but meals and rehab options can be lacking. Pricing leaned higher, yet the personalized care felt worth it for us; it may not be the right fit for everyone.
Bentley Manor by SCH sits on McLaughlin Avenue in Los Angeles, right across from Mar Vista Recreation Center and close to key amenities like hospitals, museums, and restaurants, so residents do get access to all the things they might need while still having a home-like, boutique setting for everyday life. The facility is a two-story senior community with space for up to 27 residents, offering a cozy, well-kept environment where people are supported with different levels of care including independent living, assisted living, memory care for Alzheimer's or dementia, nursing home care, and even adult day care and respite care options, so folks can get help as their needs change.
The staff-to-resident ratio sticks to one staff member for every four residents, which gives a strong sense that support feels personal, with friendly, well-trained people on hand at all times for daily help or continuous care, depending on what's needed. Bentley Manor provides a safe, comfortable, and familiar setting where dignity and well-being matter, making it easier for people to feel at ease. Studio-style residences are made with comfort in mind, and there are both indoor and outdoor common areas where residents can relax, join in planned activities, or simply socialize, and you'll see people gathering for seated aerobics, arts and crafts, or just enjoying the beautiful upstairs seating area that overlooks the fish tank which a lot of people like to watch. There are green spaces around and paths for outdoor strolls, and residents can also join cultural classes held across the street at the recreation center.
Meals are cooked fresh and served daily in a family-style restaurant called Bo's House of Omelettes and Waffles, with menu options including vegetarian and kosher dishes, and there are homecooked meals for those in day care too, so everyone gets something to suit their needs, plus there's devotional services onsite for anyone with spiritual needs. There's a full calendar of activities-social, entertaining, and educational-which helps folks build friendships and keep their days interesting, and people who want or need to can get memory care that's specialized for Alzheimer's or dementia, with care tailored to keep residents comfortable and safe.
Healthcare support is well coordinated, with nearby hospitals like UCLA Medical Center, Marina Del Rey Hospital, and Cedars-Sinai, plus access to local physicians and pharmacies. Bentley Manor handles non-emergency medical transportation for appointments, and the facility is set up to cover a lot of care needs, including help with daily living and nursing support. The building itself is purposefully designed to make moving around easy and to help people feel at home, and there's a medical clinic on site for routine health services, with care delivered by Specialized Community Healthcare staff using systems like Serenity OS to keep everything organized and responsive. Residents can always expect to find a welcoming atmosphere focused on comfort, personal dignity, and well-being, without pushing too hard on any one idea of what senior living is supposed to be.
People often ask...
Bentley Manor by SCH offers competitive pricing, with rates starting at a cost of $4,000 per month.
Bentley Manor by SCH offers independent living, assisted living, memory care, and board and care.
There are 20 photos of Bentley Manor by SCH on Mirador.
Yes, Bentley Manor by SCH allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3425 McLaughlin Ave, Los Angeles, CA, 90066.
Yes, Bentley Manor by SCH offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
76
Inspections
8
Type A Citations
9
Type B Citations
6
Years of reports
19 Aug 2024
19 Aug 2024
Found licensed to serve 27 non-ambulatory residents, with a current census of 24 (including 3 bed-ridden) and an approved hospice waiver for eight. Identified that some residents have dementia and others receive hospice care, and that residents' money is not handled on-site; time constraints prevented full completion.
19 Aug 2024
19 Aug 2024
Visited facility with LPA, meeting with Administrator to discuss purpose of visit. Inspection incomplete due to time constraints.
09 Aug 2024
09 Aug 2024
Investigated the allegation that staff do not ensure residents' incontinence needs are met; found no evidence to support that claim, with residents reporting regular assistance and scheduled changes. Investigated the allegations that staff do not maintain clean and sanitary conditions and that staff are not addressing a rodent problem; found no evidence to support either claim, with meals served promptly, areas kept clean, residents and staff denying rodent issues, and pest control measures in place.
09 Aug 2024
09 Aug 2024
Investigated allegations of unmet incontinence needs, uncleanliness, and a rodent problem; found no evidence to support these claims. No deficiencies were cited as a result of the investigation.
19 Sept 2023
19 Sept 2023
Identified Allegation 1: an unwitnessed fall in the resident's room on 09/13/21, with later chest pain, rib fractures, and death on 09/19/21. Identified Allegation 2: lack of timely medical care by staff.
24 Aug 2023
24 Aug 2023
Identified the allegation that there was no current liability insurance and the claim that coverage was misrepresented. Found no evidence to support the no-current-liability-insurance allegation, while information about misrepresentation was inconclusive.
24 Aug 2023
24 Aug 2023
Confirmed allegation of misrepresented liability insurance coverage but then determined there was insufficient evidence to support the claim.
§ 1569.605
11 Aug 2023
11 Aug 2023
Found no deficiencies and determined safety, sanitation, and infection-control measures met required standards. Confirmed that water and room temperatures were within acceptable ranges, rooms were clean, and staff followed screening and masking protocols.
11 Aug 2023
11 Aug 2023
Confirmed no deficiencies during inspection of the facility, all requirements met.
07 Jul 2023
07 Jul 2023
Found no evidence to prove or disprove the following allegations: a questionable death, illegal drugs on the premises, and an uncleared adult on the premises.
07 Jul 2023
07 Jul 2023
Reviewed allegations of questionable death, illegal drugs, and an uncleared adult on the premises, with results showing insufficient evidence to prove these allegations occurred.
01 Mar 2023
01 Mar 2023
Found the allegation that staff physically abused a resident in care not supported by the evidence, based on interviews and documentation.
17 May 2023
17 May 2023
Identified that the licensee lacked compliant liability insurance during 08/26/2022–12/06/2022 and that the licensee representative misrepresented having insurance; the policy’s exclusions meant it did not cover resident injuries.
17 May 2023
17 May 2023
Investigated claims of misrepresentation regarding liability insurance, confirming the absence of adequate coverage for resident injuries due to shared policies with multiple facilities and specific policy exclusions between 08/26/2022 and 12/06/2022.
§ 1569.605
02 May 2023
02 May 2023
Found no evidence to prove that staff neglected a resident and caused an injury, and no evidence that authorized representatives were not notified.
02 May 2023
02 May 2023
Found no evidence to support allegations of resident injury due to staff neglect or staff failing to notify authorized representatives of incidents.
01 Mar 2023
01 Mar 2023
Found that the allegation of staff physically abusing a resident in care was unsubstantiated.
13 Dec 2022
13 Dec 2022
Identified that nine staff did not have proper criminal background clearance transfers and were not associated with this location, resulting in an immediate civil penalty for the administrator.
13 Dec 2022
13 Dec 2022
Identified deficiencies in staff background checks and violations of state regulations during the inspection.
§ 87355(c)(1)
§ 87405(b)(2)
11 Aug 2022
11 Aug 2022
Confirmed no pests found in the kitchen; follow-up completed and exit interview with administrator conducted.
11 Aug 2022
11 Aug 2022
Confirmed no pests in the facility kitchen during the follow-up inspection.
03 Aug 2022
03 Aug 2022
Identified the allegation of live cockroaches in the kitchen during pre-licensing visits for a change of ownership on 7/22/2022, 7/26/2022, and 8/3/2022, and deficiencies were cited.
03 Aug 2022
03 Aug 2022
Confirmed presence of live cockroaches in the kitchen during inspections on multiple dates.
§
26 Jul 2022
26 Jul 2022
Found bed capacity increased to 27 at the site, with a bed placed in room 17.
Found water under 105F in 14 bathrooms, no locks on kitchen cabinets or drawers for sharps or toxins with toxins and knives unsecured, pests found in the kitchen on two dates, and no pests found in two residents’ rooms.
26 Jul 2022
26 Jul 2022
Identified that several residents had half-length bed rails without physician orders, with written orders available only for four residents.
§
26 Jul 2022
26 Jul 2022
Identified deficiencies in bed rails for residents during inspection.
§
26 Jul 2022
26 Jul 2022
Identified issues with water temperatures, lack of locks on cabinets, and repairs needed in rooms during follow-up inspection. Pests were found in the kitchen on two separate occasions.
22 Jul 2022
22 Jul 2022
Identified safety and compliance issues that needed correction before licensure. These included observing 26 beds against a requested 27, several bathrooms with water temperatures below 105°F, unlocked cabinets and drawers storing sharps and toxins, pest presence in the kitchen and two resident rooms, several needed repairs (window screens, bathroom walls, overhead lights), insufficient storage in Room 3, and an outdoor area not properly enclosed with self-closing latches.
22 Jul 2022
22 Jul 2022
Identified deficiencies in the facility included missing bed, inadequate storage space in room, pests found, and need for repairs.
18 Jul 2022
18 Jul 2022
Confirmed COMP II was completed by phone for the applicant and administrator, who demonstrated understanding of licensing requirements, resident populations, staff qualifications, program policies, and incident reporting, and acknowledged what an excluded individual means and that such persons cannot be involved in operations.
18 Jul 2022
18 Jul 2022
Confirmed successful completion of COMP II for a Profit Corp residential care facility with a capacity of 27 residents.
28 Jun 2022
28 Jun 2022
Found noncompliance with the plan of correction issued on 9/24/2021, failing to maintain liability insurance meeting at least $1,000,000 per occurrence and $3,000,000 in annual aggregate for injury to residents and guests; additional citations issued and civil penalties assessed.
28 Jun 2022
28 Jun 2022
Confirmed lack of proper liability insurance coverage at the facility during the inspection on 6/28/2022.
10 Jun 2022
10 Jun 2022
Identified failure to maintain the required liability insurance coverage for injuries to residents and guests, with penalties assessed. Conducted exit interview.
10 Jun 2022
10 Jun 2022
Identified non-compliance with liability insurance requirements during a recent visit.
27 May 2022
27 May 2022
Identified failure to maintain required liability insurance coverage and found the same policy used for two different sites, which is not allowed; no changes to coverage were made as of the visit. Additional citations were issued for the coverage issue and civil penalties were assessed after an exit interview.
27 May 2022
27 May 2022
Identified failure to comply with liability insurance requirements, resulting in citations and civil penalties issued.
§ 87465(g)
12 May 2022
12 May 2022
Found infection-control measures in place, including screenings for visitors, staff, and residents, sanitizing stations, and a 30-day PPE supply. Noted no deficiencies and observed clean, well-maintained spaces, functioning safety systems, appropriate temperatures, and adequate food and supplies.
12 May 2022
12 May 2022
Identified that liability insurance coverage did not meet required minimums and was shared with another facility, with no changes made since the earlier citation; civil penalties were assessed after an exit interview.
12 May 2022
12 May 2022
Confirmed no deficiencies during the inspection, including proper infection control measures and facility conditions.
§
29 Apr 2022
29 Apr 2022
Identified noncompliance with liability insurance requirements because the same policy was used for two locations and no changes had been made to coverage; additional citations were issued and civil penalties assessed.
29 Apr 2022
29 Apr 2022
Identified non-compliance with liability insurance requirements during the visit.
15 Apr 2022
15 Apr 2022
Identified failure to maintain proper liability insurance coverage; a single policy covered two different locations, which is not allowed, and no changes had been made to the coverage. Civil penalties were assessed, additional citations issued under liability insurance requirements, and an exit interview with appeal rights occurred.
15 Apr 2022
15 Apr 2022
Identified failure to comply with liability insurance requirements during inspection. Penalties assessed.
12 Apr 2022
12 Apr 2022
Found that one resident tested positive for scabies and was hospitalized; precautions included painting the resident's bedroom and washing all residents' clothes in hot water. Noted itching or rashes among several residents, with one resident showing gray patches and a mobile physician's report noting itching.
12 Apr 2022
12 Apr 2022
Confirmed diagnosis of scabies in one resident, with other residents reporting rashes and itching. Staff were unaware of the scabies diagnosis.
24 Mar 2022
24 Mar 2022
Identified ongoing failure to maintain liability insurance coverage as required; additional citations issued.
24 Mar 2022
24 Mar 2022
Identified failure to comply with liability insurance requirements during inspection.
23 Feb 2022
23 Feb 2022
Identified ongoing noncompliance with liability insurance requirements and improper sharing of the same policy between two facilities; penalties were assessed.
23 Feb 2022
23 Feb 2022
Identified insufficient liability insurance coverage during a follow-up visit to the facility.
10 Feb 2022
10 Feb 2022
Identified failure to maintain the required liability insurance and that the same policy covered two different locations, which is not allowed. Noted that no changes had been made to the coverage and that penalties were assessed after an exit interview.
10 Feb 2022
10 Feb 2022
Identified failure to comply with liability insurance requirements, resulting in civil penalties assessed.
21 Dec 2021
21 Dec 2021
Identified a failure to meet liability insurance coverage requirements and that two locations appeared to share the same policy number, which is not allowed. Noted that civil penalties were assessed.
21 Dec 2021
21 Dec 2021
Found non-compliance with liability insurance coverage requirements, resulting in civil penalties being assessed.
§ 82711(a)(1)
07 Oct 2021
07 Oct 2021
Investigated allegations that the resident’s hygiene was not met, that an injury was not properly cared for, that the resident was not adequately hydrated, and that the resident was not adequately fed. Interviews with staff and residents and reviews of notes did not provide clear evidence to prove these concerns.
07 Oct 2021
07 Oct 2021
Unsubstantiated allegations of hygiene, injury care, hydration, and feeding were investigated during a visit. Evidence did not conclusively prove or disprove the allegations.
29 Sept 2021
29 Sept 2021
Identified continued lack of liability insurance at the home and noted that civil penalties were assessed for the lapse, following up on a prior citation from 09/24/21. Conducted an exit interview with the administrator.
29 Sept 2021
29 Sept 2021
Identified a citation for not having liability insurance.
22 Sept 2021
22 Sept 2021
Found privacy, safety, and crowding concerns, including rooms 3 and 11 being used as passageways and four residents occupying a single room.
Hindered verification of privacy and comfort for all residents due to medical diagnoses limiting some residents' ability to respond.
22 Sept 2021
22 Sept 2021
Confirmed allegations related to lack of privacy, comfortable living accommodations, unauthorized use of bedrooms as passageways, and occupancy exceeding permitted limits.
08 Sept 2021
08 Sept 2021
Identified failure to maintain the required liability insurance for residents and guests, with coverage documents not provided and ongoing regulatory action anticipated. Residents were informed of planned closure and admission agreements were being sought; civil penalties were assessed.
08 Sept 2021
08 Sept 2021
Identified failure to comply with regulations and lack of required liability insurance coverage during the visit.
30 Aug 2021
30 Aug 2021
Identified discussions about closing several sites, relocating residents by a specified deadline, stopping new admissions, and submitting closure-related documents through a phased process.
30 Aug 2021
30 Aug 2021
Identified lack of liability insurance coverage and failure to provide requested documents, including resident Emergency IDs, staff and resident rosters, admission agreements, physician reports, and a medication log. Civil penalties were assessed, and an exit interview noted that the administrator was informed of appeal rights.
30 Aug 2021
30 Aug 2021
Found deficiencies during the visit including a lack of required liability insurance coverage.
20 Aug 2021
20 Aug 2021
Found the allegation of insufficient liability insurance coverage and ongoing noncompliance with coverage requirements at the site; civil penalties were assessed.
20 Aug 2021
20 Aug 2021
Confirmed failure to meet the Plan of Correction requirements. Penalties assessed under Liability Insurance regulations.
§ 87464(2)
§ 87307(a)(2)
18 Aug 2021
18 Aug 2021
Identified ongoing failure to provide proof of liability insurance coverage; no documentation was provided. Communication indicated the corporate office was handling the liability coverage issue.
18 Aug 2021
18 Aug 2021
Identified non-compliance with liability insurance coverage requirements during the visit.
30 Jul 2021
30 Jul 2021
Identified that the accusation was not posted conspicuously and that written notices to residents, their responsible parties, and the local ombudsman were not provided within the 10-day timeframe. Proof of liability insurance had not been obtained, and civil penalties may be assessed for noncompliance.
30 Jul 2021
30 Jul 2021
Confirmed failure to post required notification and provide written notification to residents and authorities as mandated by law. Civil penalties assessed for non-compliance.
26 Feb 2020
26 Feb 2020
Reviewed interviews, files, and observations, indicating compliance with regulations and good condition of the facility.
17 Jan 2020
17 Jan 2020
Conducted a visit to follow up on liability insurance requirements, found that correct insurance coverage was not provided, and issued a citation accordingly.
§
§ 1569.605
§
§ 1569.50
02 Jan 2020
02 Jan 2020
Confirmed deficiency in liability insurance not corrected, Civil penalties issued for non-compliance. No new deficiencies identified during the visit.
13 Nov 2019
13 Nov 2019
Identified deficiency in liability insurance as a result of unannounced visit. Civil penalty assessed for failure to correct.
11 Oct 2019
11 Oct 2019
- LPA found deficiency related to lack of liability insurance.
