Los Feliz Healthcare & Wellness Centre

    3002 Rowena Ave, Los Angeles, CA, 90039
    3.3 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Unprofessional care and unsafe conditions

    I had a mixed but mostly negative experience. Staff were often unprofessional and unresponsive - I was refused walker assistance, had missed/mislabeled meds, incorrect discharge paperwork, and poor communication from leadership and social services. Building issues (roaches, frequent alarms, faulty doors, early-morning truck noise), no weekend on-site doctors, and inadequate assistance put my health and dignity at risk. On the plus side, therapy (PT/ST), some nurses and CNAs, activities, and occasional good meals were excellent. I do not recommend this facility and plan to contact state licensing and the health department.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.26 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.8
    • Meals

      2.7
    • Amenities

      1.0
    • Value

      3.3

    Location

    Map showing location of Los Feliz Healthcare & Wellness Centre

    About Los Feliz Healthcare & Wellness Centre

    Los Feliz Healthcare & Wellness Centre sits on Rowena Avenue in Los Angeles and offers skilled nursing and rehab services in a health-focused setting for up to 131 residents, though they usually have about 123 residents each day and right now they're not accepting new patients, but the place has been operating since December 1999 and the management changed to Corporate Interface Services LLC in March 2024, with Kevin Mc Guire listed as the Administrator and Armando Arevalo listed too. The center holds a license from the Health and Human Services Agency that's valid until October 31, 2025. They've got 24-hour care from registered nurses, licensed vocational nurses, and certified nurse assistants, handling both short-term rehab for people who need to recover and long-term restorative care for those who can't go home. The staff give physical, occupational, and speech therapy, work on wound care, do medication management, and can handle orthopedic needs and dialysis. They accept Medicare, Medi-Cal, and most insurance plans. The rooms there are clean, with cozy decor, and the spaces are bright and open, aiming to make everyone feel welcome. People who stay at Los Feliz get treatment plans put together by physical therapists designed to help regain movement, strength, and independence, and there's an emphasis on recovery, mental and spiritual rejuvenation, and overall well-being. Special amenities try to make the stay more comfortable and offer chances for social activities and recreation, and some staff speak languages besides English. They say they're committed to high-quality, compassionate, and law-abiding care, but like many facilities, they do get inspected regularly and so far have 90 documented deficiencies, with particular notes about issues with Resident Rights and Resident Assessment, and there have been 9 deficiencies connected to infection control standards, plus their nurse turnover rate is 45.4%, above the state average. The center is managed as a business by physicians and you can find more about them on their website at countryvillahealth.com, and they're listed with the Better Business Bureau with an A+ rating though they're not accredited. The facility shares updated information monthly in its provider directory, but office hours are not listed and no special service lines or specialties are called out in their current materials.

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