I placed my mother here and have been very pleased: the staff are consistently friendly, caring and engaged, management is responsive with a hands-on director, and memory-care and activities are excellent. The home is clean, homey, with above-average food and great value - her doctor even praised the care and her mobility/health improved. Minor issues: rooms are small, parking is limited, and there have been occasional turnover and communication gaps (and one curt receptionist). Overall I highly recommend Melrose Gardens for assisted living/memory care.
Melrose Gardens sits quietly on a Jacaranda-lined street in a peaceful Melrose neighborhood, tucked between Melrose Avenue and Santa Monica Boulevard, and offers a safe, home-like place for older adults who want help with daily life, folks living with memory loss, or active seniors after a carefree lifestyle, and the staff there work hard to keep residents safe, comfortable, and respected with round-the-clock support and friendliness, including care for those with Alzheimer's or dementia in specialized areas called The Cottages and programs like Club Melrose for mild memory troubles, so you get this kind, small community where people can have private or shared rooms, with fully furnished spaces, air-conditioning, kitchenettes, private baths, cable TV, and fast internet, plus there are daily meals made from organic ingredients by expert chefs, and a full dining service that handles all the prep and cleanup.
The place has clean common areas inside for conversations, social events, or quiet time, with activities from music shows to clubs, movies, field trips, and there's always some sort of entertainment or learning opportunity going, and they even allow pets because they know animals matter, so you'll see friendly dogs or cats around, and if you need to get to a doctor or local store, there's transportation set up for residents, with easy access to Los Angeles, West Hollywood, and Beverly Hills.
Melrose Gardens offers care for independent seniors in Melrose Vibrant Senior Community, people needing assisted living in Melrose Assisted Living, or those with memory loss in Melrose Memory Care and The Cottages, and each person's helped according to what's needed, whether that means daily medication reminders, bathing help, or just wellness checks to be sure everyone's doing alright, and the staff keep everything clean with housekeeping and laundry every day, so residents don't have to fuss over chores or home repairs.
There are daily programs for health and wellness, spiritual services both onsite and offsite for those who want them, beautician services right in the building, plus strong attention to food quality, companionship, safety measures, and a commitment to helping everyone maintain dignity and comfort, and if someone prefers company but lives at home, trained aides give non-medical help and friendly visits.
The community has won awards over the years, like the Most Friendly in Senior Living and Best of Senior Living, and people say the staff are kind and look after each other and the residents well, with a focus on making the place feel like a real home, not too big, in a safe and easy-to-navigate layout, and designed so folks with different needs-from active, healthy seniors to those living with late-stage dementia-have the right support, privacy, safety, and a chance to belong, enjoy good meals, and stay connected with the world outside while someone else takes care of the basics like cooking, cleaning, and laundry.
People often ask...
Melrose Gardens offers competitive pricing, with rates starting at a cost of $7,055 per month.
Melrose Gardens offers independent living, assisted living, memory care, and skilled nursing.
There are 14 photos of Melrose Gardens on Mirador.
Yes, Melrose Gardens allows residents to age in place and adjust their level of care as needed.
The full address for this community is 960 North Martel Avenue , Los Angeles, CA 90046, USA.
Yes, Melrose Gardens offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
54
Inspections
7
Type A Citations
9
Type B Citations
6
Years of reports
23 May 2025
23 May 2025
Identified that one resident aggressed another, and staff did not report the incident to the administrator or file required incident reports. No immediate health or safety hazards were observed, and staff were not following reporting requirements; an exit interview and appeal rights were discussed.
§ 87211(a)(1)
§ 9058
§ 87211(c)
01 May 2025
01 May 2025
Found no evidence that staff failed to prevent a resident from entering other residents' rooms, based on interviews and records. Concluded that the information gathered did not support the claim.
21 Mar 2025
21 Mar 2025
Found no evidence to support the claim that staff do not answer telephone calls or that front desk coverage prevented entry or exit. Interviews and observations showed phones working, desk coverage was consistent, and residents and visitors could enter and leave without issues.
12 Dec 2024
12 Dec 2024
Found no immediate health or safety hazards during the visit. Observed proper safety features, cleanliness, secured medications and records, and up-to-date resident care plans, with two residents on hospice and no bedridden residents at the time.
22 Oct 2024
22 Oct 2024
Found fire safety measures in place and functioning, including alarms and extinguishers, and medications secured with current records. Found living areas, bedrooms, bathrooms, and outdoor spaces clean and safe, with no immediate health and safety hazards observed.
21 Oct 2024
21 Oct 2024
Identified that entry control and infection-prevention measures were in place, with a functioning delayed egress system, posted guidelines, and current infection-control plans. Kitchen operations and food storage were clean and properly temperature-controlled, and six resident files reviewed were current and complete.
24 Sept 2024
24 Sept 2024
Investigated allegations about food quality and portions, staff conduct toward residents, and medication management; observed ample food stock and meals described as satisfactory by residents, with interviews indicating staff were not rude and that yelling occurred between residents. Found no evidence to support the allegations.
30 Apr 2024
30 Apr 2024
Found insufficient information to support the allegation that the administrator prohibited a family member from visiting a resident. Interviews indicated the family member is unable to visit until a medical evaluation is completed.
29 May 2024
29 May 2024
Investigated the allegation described in the complaint and the initial visit on 4/30/24; amended findings were hand-delivered to the Assistant Administrator.
29 May 2024
29 May 2024
Investigated a complaint regarding resident medication errors and inadequate staff training, with findings amended and delivered to the assistant administrator.
30 Apr 2024
30 Apr 2024
Determined insufficient evidence to support the claim that a resident's family member was barred from visiting, as the family member was temporarily restricted by their own care facility pending a medical evaluation.
29 Feb 2024
29 Feb 2024
Investigated an incident where a resident verbally and physically abused another; staff intervened immediately, moved the aggressor to a different room, and the affected resident reported feeling safe and supported by staff.
Found not enough information to support the claim that staff did not provide a comfortable environment for that resident; the aggressor’s relocation occurred and no immediate health and safety issues were noted.
29 Feb 2024
29 Feb 2024
Found that a resident’s medication refill was not timely in January 2024 because the refill request was submitted late, causing the meds to run out on 01/03/2024 with a refill delivered on 01/08/2024. Identified that after the resident relocated on 01/08/2024, staff continued to initial the medications as given daily through 01/14/2024 without an explanation.
29 Feb 2024
29 Feb 2024
Identified safety and maintenance deficiencies in the parking and outdoor areas, including a non-working buzzer, trash blocking an exit door, cigarette litter, and old broken furniture with sharp corners that could pose hazards, and the areas were not properly maintained. Discussed the issues with the licensee representative during the visit.
§ 87303(a)
29 Feb 2024
29 Feb 2024
Confirmed an allegation regarding medication discrepancies for a resident, including a delay in refill and continued documentation of medication administration after the resident had left the facility.
§ 1569.50(a)(3)
§ 87465(a)
25 Oct 2023
25 Oct 2023
Identified no deficiencies during Pre-Licensing; bedrooms, kitchenette, bathrooms, and safety systems were clean, well-maintained, and functioning as required.
25 Oct 2023
25 Oct 2023
Inspection findings included cleanliness of the facility, functional emergency systems, adequate resident bedrooms, proper medication storage, and appropriate common areas.
25 Aug 2023
25 Aug 2023
Found pre-licensing complete with no deficiencies; four delayed egress exits tested and found operational, featuring a 15-second countdown, audible alert, and staff reset capability.
25 Aug 2023
25 Aug 2023
Confirmed compliance with regulations for emergency exits and delayed egress system in the facility during inspection.
12 May 2023
12 May 2023
Identified that residents were quarantined for more than two weeks and visits were denied around December 2022, with records and interviews supporting these concerns. Found that laundry services were provided and meals were reportedly prepared fresh with adequate portions, and there was not enough evidence to prove that meals were prepackaged or that laundry services were lacking.
13 Jun 2023
13 Jun 2023
Identified two DELS exit doors on the first and second floors that were not functioning during the visit. One door failed to activate or provide warnings when the exit bar was pressed, and the other was unpowered with no timer display, awaiting a replacement part.
13 Jun 2023
13 Jun 2023
Identified issues with exit doors not functioning properly during inspection. Compliance with regulations required for approval.
12 May 2023
12 May 2023
Identified non-compliance with Title 22 due to delayed egress doors on the first and second floors not identified in the fire clearance. Observed the remaining safety systems and housekeeping to be in order.
12 May 2023
12 May 2023
Confirmed non-compliance with fire safety regulations regarding delayed egress doors during the inspection.
12 May 2023
12 May 2023
Confirmed deficiency in following COVID-19 guidelines and denying visitations to residents. Unsatisfied findings regarding inadequate meal services and lack of assistance with laundry services. No health or safety hazards observed.
§ 87468(a)
23 Nov 2022
23 Nov 2022
Identified cockroach sightings in residents’ bathrooms and rooms based on resident reports and staff interviews. Identified delays in administering medications as prescribed, with missing dates in November 2022 medication records.
08 Feb 2023
08 Feb 2023
Confirmed the applicant and administrator successfully completed COMP II by telephone, with identity verified.
Confirmed understanding of key areas, including license type, client populations, and program; staff qualifications and responsibilities; staff training; applicant and administrator qualifications; grievances and community resources; food service; medication management; and pre-licensing review.
08 Feb 2023
08 Feb 2023
Confirmed successful completion of COMP II during a telephone call inspection by CAB, covering various aspects of facility operations and compliance with regulations.
28 Dec 2022
28 Dec 2022
Confirmed completion of Component II for the CHOW process, with the applicant and administrator understanding Title 22 requirements across facility operation, staff and administrator qualifications, program policies, grievances, physical plant and food service, and related documentation such as criminal record clearance, health screening, fire clearance, First Aid/CPR, administrator certification, financial verification, pre-licensing inspection, compliance history, and control of property.
28 Dec 2022
28 Dec 2022
Confirmed understanding of facility operations, staff qualifications, policies, program procedures, physical plant, and application requirements.
15 Dec 2022
15 Dec 2022
Found infection-control measures in place at the site, including entry screening, mask use, posted reminders, and ample PPE; observed clean, well-lit common areas, secure medication storage, functioning safety devices, and hot water around 118°F.
15 Dec 2022
15 Dec 2022
Confirmed cleanliness, safety, and compliance with COVID-19 prevention measures during the visit.
§ 87303(a)
§ 87465(a)(4)
23 Nov 2022
23 Nov 2022
Confirmed presence of pests and improper distribution of medications, based on interviews and document reviews.
§ 87465(a)(4)
§ 87303(a)
16 Nov 2022
16 Nov 2022
Investigated two specific allegations: staff did not meet residents' incontinence needs and staff did not provide activities for residents. Observations showed clean, well-groomed residents with no odors and planned activities; most residents and staff reported regular changes and activities, while one resident said changes were not timely, and there was not enough information to verify either allegation.
16 Nov 2022
16 Nov 2022
Investigated complaints of unmet incontinence needs and lack of activities for residents. Found insufficient evidence to verify either allegation as residents and staff reported regular care and available activities.
§ 87468(a)
17 Feb 2022
17 Feb 2022
Identified staffing shortages during the 8:00 PM–11:00 PM shift and the 7:00 AM–3:00 PM shift, based on interviews with residents and staff and record reviews.
17 Feb 2022
17 Feb 2022
Found insufficient staffing during certain shifts for a facility with 72 residents, despite documentation showing two care staff scheduled for evenings; interviews indicated perceived shortages, especially in the mornings.
21 Dec 2021
21 Dec 2021
Identified that neither the conservator nor staff had the right to restrict contact between the resident and their family; the conservator agreed to limit email communications with the family to once per week. Found that no health and safety hazards were noted during the visit.
21 Dec 2021
21 Dec 2021
Confirmed allegations regarding restrictions on family communication were substantiated, with no health or safety hazards observed.
§ 87411(a)
02 Nov 2021
02 Nov 2021
Identified failure to submit a timely incident report to CCLD for a fall involving a resident during the complaint investigation; a citation was issued and recorded on LIC809d. No other health and safety hazards were noted; exit interview conducted.
06 Dec 2021
06 Dec 2021
Found the resident fall allegation to be unsubstantiated due to insufficient information, and found the staffing allegation to be unsubstantiated due to lack of corroborating records and observations.
06 Dec 2021
06 Dec 2021
Identified infection-control measures in place, including entry screening, staff masking, and PPE availability with signs posted; observed outdoor visitor area, secure storage for knives and medications, clean and well-maintained living and dining spaces, functioning detectors and extinguishers, and hot water at 120°F; occupancy consisted of 33 non-ambulatory residents in 38 bedrooms, with no pools or bodies of water.
06 Dec 2021
06 Dec 2021
Confirmed compliance with COVID-19 prevention protocols, safety measures, cleanliness, and proper storage of supplies at the facility.
02 Nov 2021
02 Nov 2021
Identified deficiencies related to a fall incident and failure to submit a timely report were noted during the visit.
§ 87468.2
06 Jul 2021
06 Jul 2021
Identified unlawful eviction issue and related notice deficiencies, including incorrect back rent amounts and missing LTCO contact information on eviction notices, during an unannounced case management visit.
06 Jul 2021
06 Jul 2021
Investigated the issue of "unlawful eviction" and found eviction notices lacking required information, such as the correct amount of back due payments and the address of the California State Long-Term Care Ombudsman.
§
21 May 2021
21 May 2021
Reviewed interviews and records regarding an eviction for nonpayment by the resident’s responsible party; found no sufficient information to verify the eviction allegation. No immediate health and safety hazard was noted.
21 May 2021
21 May 2021
Investigated an allegation regarding a resident's 30-day eviction notice due to unpaid rent; no sufficient information verified the claim, with no immediate health and safety hazards noted.
26 Oct 2020
26 Oct 2020
Confirmed the individual with criminal record clearance issues is not present, employed, or residing at the site, and the removal was completed after a telephonic check with the executive director.
26 Oct 2020
26 Oct 2020
Confirmed immediate removal of a staff member due to issues with criminal record clearance. Staff member is no longer present, employed, or residing at the facility.
20 Nov 2019
20 Nov 2019
Inspection found the facility to be in compliance with regulations, with no corrective actions needed.
§ 1569.682(a)(2)
28 Oct 2019
28 Oct 2019
Confirmed successful completion of COMP II by the applicant and new administrator, demonstrating understanding of key areas related to facility operation, staff qualifications, program policy, and application requirements.
28 Oct 2019
28 Oct 2019
Inspection of the facility found compliance with safety, maintenance, and operational requirements. All areas were observed to be clean, sanitary, and in good repair. Staff and resident records were reviewed and found to be complete.
07 Oct 2019
07 Oct 2019
Favorable inspection outcome with no violations found in the facility during the visit.
