Pricing ranges from
    $3,495 – 5,700/month

    Terraza of Cheviot Hills

    3340 Shelby Dr, Los Angeles, CA, 90034
    4.2 · 64 reviews
    • Independent living
    • Assisted living

    Pricing

    $3,495+/moStudioAssisted Living
    $5,700+/mo1 BedroomAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.19 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.2
    • Meals

      4.0
    • Building

      4.3
    • Value

      3.9

    Location

    Map showing location of Terraza of Cheviot Hills

    About Terraza of Cheviot Hills

    Terraza of Cheviot Hills sits in Culver City, close to Rancho Park Country Club and near shops, restaurants, museums, art galleries, and a senior center, so you get a real sense of the neighborhood, with plenty to do if you want to get out and about, but the property itself tries to keep things comfortable and secure for folks who live there, with a 24-hour staff on site and a design that's modern and feels clean and new inside, which can make daily life a bit easier and more pleasant for seniors. The community offers several kinds of care, including assisted living, memory care for people with dementia or Alzheimer's, independent living if you like to do things on your own, and even nursing home or hospice services when needed, with personalized care plans so each person can get help tailored to them rather than a one-size-fits-all approach, all while enforcing a minimum age so residents can expect neighbors near their own stage of life. Staff members stay helpful but try not to hover, and aides are available to help with housework, personal care, and even just simple companionship if someone could use a friendly presence, while meals are cooked on site and served in a dining room meant for gathering, and a beautician comes in regularly for haircuts and the like, so people can look and feel their best without having to leave. There's both outdoor and indoor common areas to enjoy, along with scheduled social, educational, and entertainment activities, which help people stay busy and connected, plus devotional services on and off the property for those who like to keep up with their faith. The place allows pets, so folks can keep their companions with them, but there's no smoking allowed indoors, either in private or shared spaces, which helps keep the air fresh for everybody. Compliments from former and current residents have led to a 4.2 rating from 32 reviews, and the place holds a history of high ratings and past awards, though no detail on every award is provided. Residents get free rides around town to shops or appointments, and the building includes accessibility features for those who have trouble getting around, which makes things a lot easier whether you use a cane, walker, or wheelchair. There's emphasis on keeping the property vibrant, and management seems to put energy into keeping everything well-maintained, both inside and out, so families can feel that their loved ones are in a good spot. Safety and security matter, so the property includes features for both, and the staff show care and professionalism in day-to-day life. Terraza of Cheviot Hills tries to respect each resident's independence, with choices on how active or relaxed people want to be, so everyone can get as much or as little support as makes sense for them.

    People often ask...

    State of California Inspection Reports

    39

    Inspections

    16

    Type A Citations

    7

    Type B Citations

    6

    Years of reports

    05 Dec 2023
    Confirmed neglect regarding a resident's untreated pressure sore. Substantiated lack of supervision for failing to promptly seek medical attention for resident. Abuse allegations were unsubstantiated.
    • § 87466
    • § 87615(a)(1)
    12 Oct 2023
    Confirmed neglect in the care of a resident resulting in a pressure injury and failure to seek timely medical attention for the resident.
    10 Oct 2023
    Excluded former staff member from working at the facility.
    10 Oct 2023
    Conducted final walk-through and license retrieval following facility closure; no deficiencies observed.
    09 Oct 2023
    Confirmed allegations of unsanitary living conditions in resident rooms and mold in the facility, while other allegations were not substantiated.
    • § 87303(a)
    27 Sept 2023
    Found no deficiencies during the visit and provided a copy of the evaluation report to the regional director of operations.
    07 Sept 2023
    Found no deficiencies during the visit and did not issue citations.
    06 Sept 2023
    Unsubstantiated claim of neglect. Residents were receiving wound care from an outside agency, with facility staff assisting with daily activities.
    10 Aug 2023
    Confirmed closure of the facility within 60 days due to the building being sold. Residents and staff were notified accordingly.
    26 May 2023
    Confirmed allegations of rent increase without proper notification. Unsubstantiated claim of staff mistreating residents.
    • § 87405(b)(2)
    • § 1569.655(a)(d)
    15 Apr 2023
    Investigated claims related to food-service sanitation, resident dignity and respect, resident privacy, and removal of resident belongings. Determined there was insufficient evidence to substantiate any of the allegations.
    15 Mar 2023
    Investigated allegations of improper food-service sanitation, lack of resident dignity and respect, violation of privacy, and unauthorized removal of belongings; found insufficient evidence to substantiate any of the complaints.
    09 Dec 2022
    Confirmed that there were allegations made regarding staff behavior, but no evidence to support them.
    31 Aug 2022
    Confirmed illegal eviction of a resident at the facility.
    • § 87244(f)
    31 Aug 2022
    Identified a deficiency related to the reporting of a positive Covid-19 case.
    • § 87211
    14 Apr 2022
    Substantiated allegations of neglect/lack of supervision and care led to a resident's severe injury and tragic death.
    • §
    • § 87405(d)(1)
    • §
    • §
    • § 1569.2(c)
    • §
    08 Mar 2022
    Investigated complaints of uncomfortable room temperatures, malfunctioning air conditioning, and withheld toilet paper; found insufficient evidence to prove or disprove the allegations.
    08 Mar 2022
    Investigated multiple allegations about meal quality, activity planning, maintenance, linen service, toiletries, and laundry service for residents. Determined a lack of substantial evidence to prove any violations regarding these services.
    07 Mar 2022
    Investigated an allegation regarding insufficient provision of toiletries, specifically toilet paper, to residents. Found no conclusive evidence to support the claim, as most staff and residents indicated adequate supply, although some residents felt the amount provided was insufficient.
    25 Feb 2022
    Investigated allegation that administrator not following COVID protocol by requiring home health care workers to test negative every three days; found not enough evidence to prove or disprove the claim.
    20 Dec 2021
    Investigated an allegation that staff were not ensuring residents were properly fed; however, lacked sufficient evidence to prove the claim, as interviews with residents and staff did not support the claim.
    29 Nov 2021
    Conducted a case management incident visit, including a physical tour, review of resident records, and wellness check following an incident on 11/22/2021.
    22 Oct 2021
    Investigated neglect resulting in severe injury and subsequent death of a resident due to lack of supervision and care regarding smoking on the premises.
    • §
    • §
    • §
    • § 87405(d)(1)
    • §
    • §
    19 Oct 2021
    Confirmed finding of bed bugs in residents' rooms based on interviews with staff, residents, and family members, as well as record review.
    • § 87303(a)
    19 Oct 2021
    Investigated an allegation regarding a resident not receiving prescribed medication and found insufficient evidence to confirm or deny if the change in medication was improperly made due to cost concerns.
    06 Oct 2021
    Confirmed no deficiencies and no concerns observed during inspection focused on infection control measures and general facility conditions.
    22 Feb 2021
    Confirmed that full refund was not issued to family.
    • § 87507(g)(3)
    12 Nov 2020
    Investigated alleged lack of assistance for resident's dehydration needs; evidence showed no issues with staff providing drinks.
    12 Nov 2020
    Investigated allegations of unclean rooms and insect problems; found no evidence supporting claims, as rooms were regularly cleaned and pest control conducted monthly.
    03 Nov 2020
    Investigated multiple allegations at a facility, but evidence did not support claims of resident sustaining fractures or staff failing to administer medication correctly.
    18 Oct 2020
    Confirmed the allegations of malodorous hallways and unsubstantiated allegations of poor food quality and presence of insects in the facility.
    • § 87625(b)(3)
    04 Aug 2020
    Investigated the allegation that staff failed to seek timely emergency medical care for a resident; found no evidence supporting the claim. Determined the resident's death was primarily due to preexisting medical conditions, with no signs of abuse or neglect.
    13 Mar 2020
    Reviewed allegations of severe neglect related to a resident developing multiple pressure injuries; however, not enough evidence to confirm or deny the claims.
    22 Jan 2020
    Confirmed staff failed to meet a resident's needs by not assisting a resident who had fallen and wanted to return to bed; determined insufficient evidence to confirm or refute that staff were unavailable during the night shift when emergency personnel arrived, leaving the allegation unproven.
    • § 87464(f)(1)
    17 Dec 2019
    Investigated whether a medical appointment scheduled for a resident on 11/20/19 took place; found no conclusive evidence to confirm or deny the occurrence, although documentation confirmed an appointment on 11/22/19. No deficiencies observed during the visit.
    11 Dec 2019
    Found no evidence of staff failing to take resident to a scheduled medical appointment.
    27 Nov 2019
    Investigated the death of a resident following an incident involving a wheelchair fire; no health and safety or regulatory deficiencies were identified.
    31 Oct 2019
    Investigated allegations regarding unmet hygiene needs and residents requiring higher levels of care; determined insufficient evidence to prove these claims.
    25 Oct 2019
    Reviewed annual visit found facility in compliance with regulations, with clean and well-maintained living spaces, adequate supplies, and proper safety measures in place.
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