Vernon Healthcare Center

    1037 W Vernon Ave, Los Angeles, CA, 90037
    2.9 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Neglect, poor communication, occasional caring

    I had a mixed but mostly negative experience. I saw frequent neglect, rude/unprofessional staff, poor communication from administration, unanswered call lights, medication mishandling and safety risks, and inconsistent cleanliness (no soap, dirty dishes/bathrooms). A few CNAs, Martel, and the rehab team were caring and the food/therapy were decent, but overall I wouldn't trust this place for long-term care - only maybe for short rehab with close oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.86 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.4
    • Meals

      1.7
    • Amenities

      2.9
    • Value

      1.0

    Location

    Map showing location of Vernon Healthcare Center

    About Vernon Healthcare Center

    Vernon Healthcare Center is a medium-sized skilled nursing facility located in Los Angeles, offering both short-term rehabilitation and long-term care services to its residents. With a capacity of 99 beds and operating under for-profit LLC ownership, the center participates in both Medicare and Medicaid programs, making it accessible to a broad range of individuals needing various levels of nursing care. It is not part of a continuing care retirement community but provides vital rehabilitation support for patients recuperating from hospital stays due to conditions such as stroke, heart attack, infection, or accidental injury.

    The facility provides a mix of medical and non-medical assistance to support residents in their daily routines. Residents receive an average of three hours and fifty-one minutes of nurse staffing per day, a figure that applies consistently across both weekdays and weekends, reflecting excellent weekend-to-weekday staffing consistency. For residents in need of short-term rehabilitation, the center’s services are designed to support recovery and a safe return home. However, only about 38.6% of residents are able to return home after their discharge. The occurrence of emergency room visits during short stays stands at 9.9%, with serious infections requiring hospitalization affecting 9.0% of short-stay residents. Notably, the rate of falls resulting in major injury among short-term residents is 1.5%.

    In its long-term care offering, the center maintains a focus on residents’ independence and quality of life. About 90.3% of long-term residents retain the ability to independently perform daily activities such as moving, eating, and using the bathroom. The nursing team ensures that all residents are vaccinated for influenza, achieving a 100% flu vaccination rate. Emergency room visits for long-term residents average 0.7 visits per 1,000 patient days, indicating a relatively low rate of acute incidents.

    Vernon Healthcare Center is subject to regular inspections by health authorities focused on health, fire, and safety standards. The most recent inspection cycles have identified areas needing improvement, including the prevention of abuse, neglect, and theft, and ensuring all residents receive accurate assessments and comprehensive care planning. Additionally, the facility has faced issues related to the adequacy of accident prevention, pharmaceutical services, safe food handling, the labeling and storage of medications, sufficient room size, and honoring each resident’s right to dignity and personal possessions. These inspection findings have generally been resolved within a short timeframe.

    Within recent years, the facility has incurred monetary penalties relating to compliance with regulatory standards, reflecting ongoing attention to improving the quality of care and living conditions for its residents. Services offered cater to a diverse population, with access to funding through both Medicare and Medicaid, aiming to support residents and their families though various stages of recovery and ongoing care. Vernon Healthcare Center emphasizes safe and compassionate nursing care, balancing clinical oversight with a commitment to supporting residents’ independence, health, and well-being.

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