Heritage Pointe

    27356 Bellogente, Mission Viejo, CA, 92691
    4.4 · 63 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    Amenities

    4.40 · 63 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      4.2
    • Building

      4.5
    • Value

      4.1

    Location

    Map showing location of Heritage Pointe

    About Heritage Pointe

    Heritage Pointe sits in Mission Viejo, California, and has room for about 200 residents with both independent and assisted living options, plus a dedicated memory care building built to help people with Alzheimer's or other forms of dementia. Heritage Pointe stands out for those who want their own apartment with support available, as nurses, aides, and healthcare staff are always there, awake and ready at all hours, and a doctor is on call when needed, which gives families and residents both comfort and peace of mind. They've got weekly housekeeping, a chauffeured driving service, a concierge for arranging things, and three kosher meals included each day, all for one fee, and meals get served restaurant-style by professional chefs or brought to apartments if someone's not up for the dining room. If anyone needs a special diet like vegan, vegetarian, low-salt, low-sugar, or diabetic menu, the kitchen staff makes sure that's handled, and the dining room itself feels homey but lively, with plenty of room for friends or even private family gatherings.

    The property has quite a few features: a heated pool and hot tub for exercise classes or relaxing, pretty gardens with safe walking paths for fresh air, and spaces both inside and out where people can gather and talk. There's a synagogue right inside the building that has regular Sabbath and holiday services, and a dedicated Rabbi leads things for anyone practicing the Jewish faith, but all backgrounds are welcome, spiritual and otherwise. Everyone-from male to female residents, people with different cultural needs, and folks with physical or memory challenges-finds a place here.

    The activity list runs long, with options for stretching, yoga, water aerobics, Wii bowling, trivia games, karaoke, art classes, and even outings to local restaurants, parks, or shops like Starbucks and Chick-Fil-A down the road, and there are always scheduled trips so no one needs to worry about getting left out. Those who like to stay sharp or learn new things can join in lifelong learning lectures, creative arts, or brain fitness programs, while community volunteer projects and intergenerational events give a sense of purpose and connection. There's also a full-time activities director whose only job is to keep things organized, which helps make sure something's always going on.

    Apartments and shared areas get regular upgrades, so everything stays clean and comfortable, and beauty salons, a barber, a gift shop, a putting green, an activity room with computers, and even a music room all help give people different ways to fill their days. There's a fitness center with trainers and classes, and rooms for cards or billiards are always open. Security is handled with an access control system and special bracelets, which makes it safer for residents prone to wandering, especially in the memory care section.

    Support for daily life includes help with things like bathing, dressing, taking medicines, incontinence, and even managing more complex diabetes care, so people can age in place longer. They accept non-ambulatory residents and have lifts and standby help for anyone who needs it. Nurses and therapists come on site, including physical, occupational, and speech specialists, and a visiting podiatrist and dentist keep things simple for appointments. There's hospice and respite care, so families can get help when it's needed, and a 24-hour call system for emergencies.

    Heritage Pointe runs as a nonprofit with a focus on social and spiritual needs, community programs, and lasting staff relationships, which means there's less turnover and people get to know familiar faces. The setting is smoke-free indoors, pets are welcome with some limits, and resident parking is available for those who still drive. It's managed by Life Care Services, so residents have access to coordinated healthcare, special programs, and a billing portal for convenience. Hospitals, parks, and high-end shopping or dining aren't far away, and the neighborhood is quiet and safe. Heritage Pointe keeps things simple and steady, focusing on residents' safety, comfort, and well-being day after day.

    People often ask...

    State of California Inspection Reports

    42

    Inspections

    1

    Type A Citations

    9

    Type B Citations

    5

    Years of reports

    06 Aug 2024
    01 Jul 2024
    28 Mar 2024
    • § 87705(c)(6)
    28 Nov 2023
    28 Nov 2023
    • § 9099
    • § 87507(g)(3)
    02 Nov 2023
    02 Nov 2023
    • § 87464(f)
    25 Oct 2023
    25 Oct 2023
    19 Oct 2023
    29 Jun 2023
    02 Jun 2023
    • § 87705(f)(2)
    26 Apr 2023
    • § 87311
    14 Mar 2023
    27 Jan 2023
    18 Jan 2023
    • § 87465(a)(4)
    • § 87464(f)
    18 Jan 2023
    23 Sept 2022
    31 Aug 2022
    02 Aug 2022
    29 Jul 2022
    06 Jun 2022
    19 May 2022
    12 May 2022
    12 May 2022
    10 May 2022
    16 Mar 2022
    16 Mar 2022
    16 Mar 2022
    11 Mar 2022
    03 Mar 2022
    09 Dec 2021
    • § 87468.1
    09 Dec 2021
    09 Dec 2021
    04 Aug 2021
    13 Jul 2021
    12 Jun 2020
    15 May 2020
    13 Feb 2020
    28 Jan 2020
    09 Jan 2020
    • § 87208(a)(2)
    09 Jan 2020
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