Pricing ranges from
    $4,890 – 5,550/month

    Ivy Park at Tustin

    12291 Newport Ave, Santa Ana, CA, 92705
    4.3 · 71 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring homelike but expensive inconsistent

    I toured the community and liked the friendly, caring staff, spotless grounds, cozy one-story feel, lively activities (bingo, Pictionary, trips) and generally good care with onsite therapy. However it's very expensive, parking is limited, staff can be overworked-leading to long waits-and food quality and management responsiveness were inconsistent; I also noted some memory-care concerns (heavy meds, low engagement). Overall it feels homely and well run in many ways, but weigh the high cost and staffing/management issues before deciding.

    Pricing

    $4,890+/mo1 BedroomAssisted Living
    $5,550+/mo2 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Organic food and ingredients
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Religious/meditation center
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.30 · 71 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      3.8
    • Amenities

      4.0
    • Value

      2.4

    Location

    Map showing location of Ivy Park at Tustin

    About Ivy Park at Tustin

    Ivy Park at Tustin sits in a quiet, nice neighborhood near Historic Old Town Tustin and close to Orange County Global Medical Center, scenic parks, shopping, and restaurants, and there's easy access off I-5 or I-55 for visiting family and friends, so it's convenient and peaceful at the same time. The community has independent living, assisted living, memory care at Evergreen at Ivy, respite care, and even adult day services, so people with different needs can find what they need here whether they want support for daily activities like bathing and dressing, medication management, or more specialized memory care with the EverYou program for Alzheimer's or dementia, and there's on-site skilled nursing care for those who need extra help after surgery or an illness. Ivy Park at Tustin isn't too big, which means residents, staff, and visitors get to know each other, and there's always someone around to make sure everyone's safe, since there's 24-hour supervision, a 24-hour call system, and health services from a nurse, doctor on call, or homecare onsite as needed, and safety features in the rooms like grab bars, adjustable shower heads, and private bathrooms make daily life easier, especially for folks who need a little more help. There's a warm, homelike feel throughout Ivy Park, with fully furnished private suites that have air conditioning, kitchenettes, a flat-screen TV, and closets, and some rooms are set up specially for memory care with comfortable armchairs and gentle touches to help people feel settled, and community areas like dining rooms with green linens and fresh flowers, outdoor courtyards with shade umbrellas, a garden walkway with benches, and cozy living rooms with fireplaces let people gather or find a quiet spot. Pets are welcome, which makes the place feel more like home, and there's accessible design throughout for residents who use wheelchairs or have limited mobility. People can join in plenty of daily activities for social, physical, and mental engagement-there are educational events, day trips, devotional services onsite and offsite, games, exercise and fitness programs, or just reading in the small library or enjoying a snack at the refreshment station. Residents can eat at The Vine at Ivy Restaurant with restaurant-style meals, including options for diabetes or special diets, and they use lots of organic ingredients, and family can join in for meals in private dining rooms. The onsite spa, salon and barber, gaming room, computer area, meditation center, and transportation for medical or fun outings help people keep up their routines or try something new. Staff have experience and offer care that's personal and respectful, and the goal is to help folks stay as independent and fulfilled as possible, working in partnership with each resident and their family to provide the support that's needed whether it's short-term after an injury or for the long haul. There's always a focus on friendships, connections, and comfort, with lots of little details like fresh flowers at the reception desk, popcorn at the refreshment stand, and patio seating for visitors or family who want to come and linger awhile.

    About Sunrise Senior Living

    Beginning with a single community in 1981, there are now more than 280 Sunrise Senior Living communities throughout the U.S. and Canada. Each of our communities maintains the mission laid out by Sunrise founders Paul and Terry Klaassen more than 40 years ago: to champion quality of life for all seniors. The Klaassens’ vision to redefine senior care resulted in a resident-centered approach to care that focuses on the individuality of each resident and has set the standard in the assisted living industry. We are defined by our people. Our team of serving hearts are guided by our mission, Principles of Service and Values – all of which help encourage independence, preserve dignity and enable freedom of choice for each resident.

    People often ask...

    State of California Inspection Reports

    27

    Inspections

    2

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    03 Jul 2025
    Found no deficiencies during the visit. Observed clean, safe living spaces with working call systems, secure medication storage, adequate food and supplies, and up-to-date resident and staff records; emergency and fire safety measures were current and functioning.
    • § 9058
    23 Jul 2024
    Found that issues identified earlier were corrected, and the Pre-Licensing is complete, pending final review and approval.
    23 Jul 2024
    Issues with water temperature, admission agreement posting, Emergency Disaster Plan completion, and Administrator's Certificate hanging were identified during the inspection. All items have since been corrected.
    18 Jul 2024
    Identified two resident bathrooms with water temperatures above the 120°F limit (123.4°F and 122.9°F); posted admission agreements, licensing reports, and resident meeting notes were not available for public view, and the second page of the emergency plan was missing; administrator's certificate was not displayed.
    18 Jul 2024
    Identified various areas needing correction prior to licensure, including water temperature, posting required documents, and completing the emergency disaster plan.
    15 May 2024
    Found conflicting information among staff and residents about restraining a resident, administering medications, and assisting with toileting and hygiene, making it impossible to determine whether those actions occurred.
    15 May 2024
    Interviews were conducted with staff and residents regarding allegations of restraining residents, not administering medication, and not assisting with toileting and hygiene. Conflicting information led to the allegations being unsubstantiated.
    08 May 2024
    Found no deficiencies noted in the areas inspected today, including safety features, medication storage, dining, and resident care. Five resident files contained updated physician reports and care plans, and three staff files included health screens and fingerprint clearances.
    08 May 2024
    No deficiencies were noted during the inspection of the assisted living facility.
    29 Nov 2023
    Investigated two allegations: that staff did not administer medications as prescribed; and that residents were not provided toilet paper. Found no evidence to support either claim after reviewing records and observing supplies.
    29 Nov 2023
    Confirmed that medication was dispensed as prescribed and hygiene supplies were available, resulting in unsubstantiated allegations.
    23 Mar 2023
    Investigated the allegation that resident records were not released to the legal representative; after review by the legal department, the records were emailed to the legal representative, and the allegation was found to be supported.
    23 Mar 2023
    Determined that the facility did not initially release resident records to the legal representative, as the request was under review by the legal department before being fulfilled.
    • § 87506(c)(1)
    16 Mar 2023
    Investigated the allegation that resident records were not released to the legal representative and found it supported by the evidence, with records initially withheld and later provided after review.
    16 Mar 2023
    Confirmed release of requested resident records to a legal representative after initial delay.
    14 Mar 2023
    Found no preponderance of evidence to prove the following allegations: staff falsified documents; staff touched a resident inappropriately; staff transferred a resident roughly resulting in bruises; staff is rough with residents in care; and staff speaks inappropriately to residents in care. Interviews with residents and staff produced conflicting statements, several individuals no longer live there, and six of six residents interviewed felt well cared for.
    14 Mar 2023
    Interviews and records did not provide enough evidence to prove allegations of staff misconduct at the facility.
    10 Feb 2023
    Investigated allegations that staff did not seek timely medical care for a resident, and that staff did not give PRN medications or assist with residents' medications; found not proven for all three allegations based on interviews and records.
    10 Feb 2023
    Interviews and records reviewed did not provide enough evidence to prove the allegations regarding medical care and medication assistance.
    09 Jan 2023
    Determined that the allegation that medications were repackaged from prescription bottles into blister cards during a Covid-era contract pharmacy suspension was supported by the evidence; the repackaging was stopped upon discovery, affected medications were replaced, and there was no evidence of harm, medication errors, or diversion.
    09 Jan 2023
    Confirmed staff repackaged resident medications due to a pharmacy service suspension during the COVID pandemic, with no evidence found of medication errors or harm to residents.
    • § 87506(c)(1)
    17 Feb 2022
    Found no deficiencies; observed infection-control measures in place, including PPE, sanitizing stations, posted signs, masks, and handwashing, with residents dining with social distancing and an outdoor visitation area available.
    17 Feb 2022
    Confirmed no deficiencies during visit, facility met infection control standards, PPE supply adequate, staff following Covid protocols.
    • § 1569.269(a)(21)
    30 Jan 2020
    Reviewed on 1/27/20, the report confirmed compliance with regulations regarding resident care, facility maintenance, and staff documentation.
    27 Jan 2020
    Identified concerns in various areas of the facility during an unannounced visit.
    14 Oct 2019
    Confirmed no deficiencies found during the visit and applicant #1 is not employed at the facility.
    • § 87465(h)(5)
    10 Oct 2019
    Determined that the complaint was unfounded and not involving staff at the facility.

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