I toured the place and liked the diverse options, easy visiting, outings, friendly residents and Spanish/English mix. Rooms felt small (sometimes two beds), the building is old, I noticed tobacco odor and inconsistent cleanliness. Meals were well-balanced and the AC worked. Staff were mostly helpful, but some office staff were unfriendly, follow-up was poor, I saw bullying, appointment no-shows, and safety felt neglected. I was alarmed by a reported resident found dead in a tub and unclear staff response-they should hire CNAs for showers. At about $1,600/person, I think the pricing is too high and I would not recommend it.
Golden Manor Retirement Center sits in the Civic Center District at 1109 West Beverly Blvd., Montebello, CA 90640, where folks will notice that the community offers assisted living, independent living, memory care, nursing care, and respite care all under one roof, and the staff there really do try to look out for everyone, whether you need help with dressing, bathing, walking, taking medicine, or just someone to check in on you during the day or night with that 24-hour call system. The nurses and caregivers know how to help those with different needs, including people living with dementia or Alzheimer's, and they set up care plans and activities that are meant to give the right support and safety; for people who need skilled nursing, wound care, medication support, or things like occupational therapy, that's all available, too, so when families come to visit, they can tell there's care being given, even if some days are tougher than others.
The rooms at Golden Manor come furnished, most with private bathrooms and kitchenettes, air conditioning, cable TV, wifi, and are easy to manage if you need a wheelchair or extra help getting around, plus there are washers and dryers to keep things clean and kitchens for those who still like to cook a little; some people want apartment-style setups, others just a comfortable room, and those choices are here. Around the property, residents find a dining room, fitness room, salon, spa, library, computer center, game room, and a garden or outdoor space, which makes it easy to keep busy or just sit somewhere peaceful. There's an emergency alert system, a sprinkler system for safety, concierge services, and move-in help if you need it, and transportation is on hand for shopping trips, outings, or medical appointments.
Meals at Golden Manor come from a professional chef, with menus designed to fit special diets or nutritional needs, and both one or two meals a day can be arranged, while meal planners try to make sure that everyone has what they need to stay healthy; a lot of residents appreciate that the dining experience is a big part of daily life, and the dining staff are known to be cheerful and friendly. People don't get left sitting around for long, because there's a wide mix of group activities like crafts, educational programs, fitness classes, movie nights, and even devotional activities, as well as offsite excursions if you feel up to it, which means you can have as much company or as much quiet as fits your mood. The center also adds services like laundry, housekeeping, maintenance, and help with bathing, dressing, and things like non-ambulatory care or incontinence care, which takes pressure off families.
Family members can read educational articles on elder care and safety, find information about other senior communities, or use the online "connect" feature to set up a tour or an assessment, and the staff will explain costs, contract terms, move-in steps, or if there's a waiting list. Staff speak English and are known for being joyful and kind, and the community's review score, hovering near 9.7 out of 105 reviews, is a sign that most residents and their loved ones feel cared for here, even if no place is ever perfect. Golden Manor Retirement Center welcomes older adults needing a safe, helpful place to live and does its best to make people comfortable, supported, and as independent as possible each day.
People often ask...
Golden Manor Retirement Center offers competitive pricing, with rates starting at a cost of $5,356 per month.
Golden Manor Retirement Center offers independent living and assisted living.
The full address for this community is 1109 W Beverly Blvd, Montebello, CA, 90640.
Yes, Golden Manor Retirement Center offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
55
Inspections
5
Type A Citations
14
Type B Citations
6
Years of reports
23 May 2025
23 May 2025
Identified a tear in the sliding door screen in Room 35, a tear in the window screen in Room 45, and a very large tear in the mattress in Room 77.
23 May 2025
23 May 2025
Found overall compliance with infection control, safety, staffing, and care practices, including proper hot water temperatures and adequate food supplies, with interviews conducted with residents and staff. Noted physical concerns—torn window screens in Rooms 35 and 45 and a torn mattress in Room 77.
03 Oct 2024
03 Oct 2024
Identified the allegation that staff failed to properly store medications; an inhaler was found in a resident's room without a doctor's order, though other residents had orders permitting use.
18 Jun 2024
18 Jun 2024
Identified a deficiency in Disaster Preparedness because the most recent emergency drill was not conducted quarterly. The review across care domains found infection control, safety, staffing, resident records, food service, and resident needs supported by current plans and documentation.
18 Jun 2024
18 Jun 2024
Found deficiencies in various areas, such as infection control, staffing, and disaster preparedness, during the unannounced visit.
§ 1569.695(c)
30 Oct 2023
30 Oct 2023
Investigated allegations found no conclusive evidence to confirm indoor smoking, marijuana sales, or the presence of registered sex offenders, and observed that maintenance, pest control, diabetic-friendly meals, mail delivery, rent notices, and daily activities were provided.
30 Oct 2023
30 Oct 2023
Investigated several allegations, including unsafe environment, poor repair, bedbug presence, inadequate food service, and rent increase notifications; most allegations lacked substantial evidence to prove violations occurred.
21 Sept 2023
21 Sept 2023
Found lack of conclusive evidence to prove abuse or staff-caused bruising; 12 of 13 residents denied abuse, with one resident presenting bruising photos but lacking corroboration. Observed a clean, well-kept setting with nutritious meals and rotating menus, access to in-house medical visits and transportation for outside appointments, and staff trained to assist with daily living activities.
21 Sept 2023
21 Sept 2023
Investigated allegations of resident bruising, cleanliness, nutrition, access to healthcare, and staff bathing residents; findings were inconclusive.
§ 87303(a)
§ 9058
§ 87303(c)
12 Sept 2023
12 Sept 2023
Found that in-person discussions about a rent increase occurred with one resident by three staff, while ten other residents said they were not informed in their rooms. Also found no evidence that staff harmed residents or that residents had access to the medication room, and residents did not report harassment related to the rent increase.
12 Sept 2023
12 Sept 2023
Confirmed allegation of staff discussing rent increase with residents, unsubstantiated allegations of staff harassment and allowing residents access to medication room.
07 Sept 2023
07 Sept 2023
Identified that the three allegations—mask use, PPE adequacy, and cleaning/disinfection—were unsubstantiated.
07 Sept 2023
07 Sept 2023
Investigated alleged violations related to mask use, PPE availability, and cleaning/disinfecting procedures. Insufficient evidence to prove or disprove the allegations.
§ 87465(h)(2)
31 Aug 2023
31 Aug 2023
Identified three issues: the activities calendar was not posted, staff did not provide daily group activities, and the menu was outdated. Interviews and observations supported these concerns.
31 Aug 2023
31 Aug 2023
Confirmed allegations of not posting activities calendar, not providing daily group activities for residents, and not keeping the menu up to date were substantiated during the visit.
§ 9058
17 Aug 2023
17 Aug 2023
Investigated allegations that staff harmed residents and pressured a resident about a rent increase; interviews described an incident where a door was slammed on a staff member’s foot during rent discussions, and law enforcement arrived with no charges.
Investigated allegation that residents could access the medication room; residents said medications were kept secured and doors were locked unless staff were present.
17 Aug 2023
17 Aug 2023
Confirmed residents were not harassed about a rent increase, but an incident involving a resident slamming a door on staff's foot was substantiated. Access to the medication room by residents was not allowed, as confirmed by both staff and residents.
§ 1569.695(c)
29 Jun 2023
29 Jun 2023
Found that during an unannounced visit, the site had 80 bedrooms and bathrooms, a dining room, two TV rooms, and an outdoor patio; hot water was within the required range and food supplies covered 2-day perishables and 7-day non-perishables. Found that seven resident files and seven staff files were reviewed, medications checked for seven residents, interviews conducted with five residents and three staff, residents’ rights were protected, fire clearance maintained, and the site was clean and safe with no issues identified.
29 Jun 2023
29 Jun 2023
Inspection revealed no deficiencies in the facility, with all areas meeting regulations and standards for resident care, safety, and staff training.
25 Jan 2023
25 Jan 2023
Found no deficiencies. Noted comprehensive infection control measures, sufficient PPE and supplies, staff cleared and trained, and proper hand hygiene, signage, and cleaning practices in place.
25 Jan 2023
25 Jan 2023
Inspection revealed no deficiencies in infection control procedures and safety protocols were being followed at the facility.
§ 87219(d)
§ 87555(b)(6)
§ 87219(f)
23 Dec 2022
23 Dec 2022
Found no evidence to prove the allegation that staff forced residents to take medicine, as eight residents and staff reported medications were given correctly and no one was forced.
Found no evidence to prove the allegation that staff withheld residents' money, with interviews and records showing monthly payments of $154 were provided and cash sheets confirming receipt.
23 Dec 2022
23 Dec 2022
Confirmed that allegations of staff forcing residents to take medication and withholding residents' money were found to be unsubstantiated after interviews and document reviews.
05 Aug 2022
05 Aug 2022
Determined that the allegation that a resident lived at this site was unfounded, based on interviews and roster review showing the resident resided at another facility and was not listed on this site’s roster.
05 Aug 2022
05 Aug 2022
Determined that the allegations were unfounded after investigating the complaint visit regarding a specific resident not being at the facility.
§ 87468.1(a)(1)
23 Jun 2022
23 Jun 2022
Found the allegation that staff did not safeguard residents' personal items to be substantiated. Interviews with residents and staff and on-site observations showed missing items and related concerns.
23 Jun 2022
23 Jun 2022
Confirmed allegation of missing personal items based on interviews with residents and staff during an unannounced visit.
§ 87468.1(a)(1)
06 Jun 2022
06 Jun 2022
Investigated allegation that a resident threatened another resident and attempted to throw a bottle at them. Interviewed residents and staff and reviewed records, demonstrating verbal arguments occurred with staff intervention, and noting two residents were hospitalized (one did not return, the other discharged to a location closer to family), supporting the allegation.
06 Jun 2022
06 Jun 2022
Confirmed verbal arguments and threats among residents, with staff intervention reported but ongoing issues identified.
29 Mar 2022
29 Mar 2022
Found three specific allegations—financial abuse of a resident's funds, leaving a resident soiled for an extended period, and failing to safeguard personal items—unsubstantiated.
29 Mar 2022
29 Mar 2022
Confirmed findings regarding financial abuse allegations were inconclusive. Investigated claims of resident neglect and missing personal items were also inconclusive.
17 Mar 2022
17 Mar 2022
Investigated the allegation that residents smoked inside; findings showed pot smoking occurred outside in the courtyard.
Investigated the allegation that a resident hit another resident; interviews indicated a fight occurred with staff intervening promptly and paramedics responding.
17 Mar 2022
17 Mar 2022
Confirmed residents smoking pot on the courtyard, but did not confirm a resident hit another resident during care.
09 Mar 2022
09 Mar 2022
Investigated an allegation about care for a resident with COVID, an elevator outage, staff comments about family concerns, and removal of items from residents' rooms. Found the elevator had been non-operational for an extended period with parts needed and ongoing delays, while there was not enough evidence to prove or disprove the remaining three allegations.
09 Mar 2022
09 Mar 2022
Confirmed findings of an unrepaired elevator, but unsubstantiated staff complaints and room item removal allegations.
§ 87218(a)(2)
16 Dec 2021
16 Dec 2021
Identified the allegation that a resident sliding door is in disrepair as supported by observations that Room 1's door would not open or move along the floor track and left an air gap when closed; Room 3's door did not move smoothly along the track. Maintenance and residents described the door as hard to close.
16 Dec 2021
16 Dec 2021
Confirmed sliding door issues in multiple rooms during an unannounced visit.
§ 87468.1(a)(1)
23 Nov 2021
23 Nov 2021
Determined that a family member grabbed a key and threw it at the administrator, and video supported that this person pushed a resident. Not enough evidence to prove the eviction allegation.
23 Nov 2021
23 Nov 2021
Allegation of illegal eviction not proven; confrontation between family member and staff observed on video.
25 Aug 2021
25 Aug 2021
Investigated the bed bug allegation from the 8/18/2021 complaint; interviews with staff and residents and inspections of rooms found no bed bugs in the rooms toured. Pest-control records from recent visits were reviewed.
25 Aug 2021
25 Aug 2021
Reviewed complaint about bed bugs at the facility. Interviews with residents and staff, along with inspections, did not find any evidence of bed bugs.
§ 87468.1(a)(2)
19 May 2021
19 May 2021
Found an unannounced visit documented 80 bedrooms and 80 bathrooms, with dining areas, two TV rooms, and an activity room, and observed infection-control measures, PPE, handwashing, and social distancing in use. Identified a medication-handling deficiency where certain drugs were moved from original bubble packs into cups for several days.
19 May 2021
19 May 2021
Inspection identified deficiencies in medication storage and handling, but overall the facility was found to be in compliance with health and safety regulations.
§ 87303(a)
13 Apr 2021
13 Apr 2021
Investigated the allegation that records were not released to an authorized representative; found insufficient evidence to prove the violation.
Investigated the allegation that proper reporting requirements were not followed; found insufficient evidence to prove the violation.
13 Apr 2021
13 Apr 2021
Investigated allegations of improper handling of a resident's records and reporting requirements; found insufficient evidence to confirm or refute claims.
25 Jan 2021
25 Jan 2021
Identified pest issues (mice and roaches) observed within the last two weeks, despite weekly pest-control visits. Found residents' needs were being met, including meals and medications, and found no evidence that lack of supervision led to resident-to-resident disputes.
25 Jan 2021
25 Jan 2021
Identified findings included residents' needs being met and pest issues at the facility. Disputes were reported but staff intervention was prompt.
15 Dec 2020
15 Dec 2020
Identified that the allegation of a resident's questionable death did not meet the burden of proof; police reported no foul play and that the death certificate would list hypertension and diabetes as diagnoses.
15 Dec 2020
15 Dec 2020
Investigated the questionable death of a resident and found no foul play, with staff acting appropriately; allegations were deemed unsubstantiated.
§ 87303(a)
27 Aug 2020
27 Aug 2020
Found no evidence to support allegations of staff verbal abuse, resident-to-resident harm, unauthorized medication, or unfair treatment, based on interviews with residents and staff. One resident had left on 6/27/2020.
27 Aug 2020
27 Aug 2020
Investigated allegations of verbal abuse, physical harm, unauthorized medication, and unfair treatment of residents; determined none were substantiated due to a lack of evidence. Resident 1 no longer lived at the facility as of 6/27/2020.
03 Aug 2020
03 Aug 2020
Found allegations regarding temperature control and food quality unsubstantiated after interviews and observations were conducted.
02 Jun 2020
02 Jun 2020
Investigated allegations regarding the safeguarding of residents' valuables; no sufficient evidence found to support that valuables were not properly safeguarded.
§ 87465(h)5
16 Apr 2020
16 Apr 2020
Investigated complaints of staff pushing residents and not treating them with respect were not supported by evidence.
§ 87303(a)
03 Oct 2019
03 Oct 2019
Confirmed allegations of weight gain were substantiated, but allegations of medication overuse and failure to notify family were not substantiated.
