Mirador estimate
    $3,900/month

    Casa Pastel Care Home

    13348 Pastel Ln, Mountain View, CA, 94040
    3.3 · 3 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Nice rooms, poor care, noisy

    I toured a beautifully renovated, sunny room - interiors were mostly very clean and nicely decorated. Staff were friendly but communication was poor and not very social; meals were barely edible and there are almost no activities or stimulation. The neighborhood felt bleak and noisy by the freeway, fixtures showed wear, and when I looked there were no rooms available despite my doctor's recommendation.

    Pricing

    $3,900+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.0
    • Meals

      1.0
    • Amenities

      3.5
    • Value

      3.3

    Location

    Map showing location of Casa Pastel Care Home

    About Casa Pastel Care Home

    Casa Pastel Care Home sits at 13348 Pastel Lane in Mountain View, California, and is a small, state-licensed residential care home with a capacity for up to six elderly adults, providing a setting that feels more like a house than a large building, so seniors often feel right at home there with both private and shared fully furnished rooms, private bathrooms, air conditioning, phones, cable, and internet, with pets like dogs and cats allowed, and Mandarin spoken among staff. The facility provides all meals, which can be customized for special diets including vegetarian, kosher, diabetes management, food allergies, and elevated blood pressure, and uses organic ingredients, plus three homemade meals a day are offered to every resident. Housekeeping, laundry, linen, and dry cleaning services come included, so seniors don't need to worry about chores, cooking, or cleaning.

    This home offers help with bathing, dressing, toileting, medication management, and incontinence care, plus diabetes and catheter support, with caregivers always available for personal needs, and special support for people with mild cognitive issues, dementia, or Alzheimer's, including memory care and a dementia waiver program, plus they offer hospice and respite care for short-term stays when needed. There's a 24-hour call system and constant supervision for added peace of mind, and staff can assist with moving in and out of the shower, getting dressed, and other daily routines. For transportation, the facility offers free rides and helps organize trips to doctor appointments, errands, and religious services, while residents also have access to parking if they need it.

    Casa Pastel Care Home creates a routine with daily scheduled activities like board games, music therapy, movie time, exercise, and creative projects, along with social events, devotional services on site, and outings, plus they maintain both indoor and outdoor spaces, walking paths, community garden areas, and rooms for group gatherings, so residents can be as active as they'd like with entertainment, exercise, and social opportunities. They also have a jacuzzi, sauna or health room, barber or parlor, and a recreation room among the amenities, as well as a book room for reading. Smoking is permitted, and both communal spaces and private baths are available.

    The home focuses on individualized care plans, letting residents have some say in the level of help and support they get, and staff help with everything from medical needs to regular living tasks, always in a home-like environment with a small group of fellow residents, so people don't get lost in the crowd. Casa Pastel Care Home scores a moderate 5.5 in community ratings, and while there are no specifics about certain programs or features, it stands out for providing many kinds of care, including independent living, assisted living, memory care, skilled nursing, home health, hospice, adult care, and support with daily living, all in a quiet residential neighborhood.

    People often ask...

    State of California Inspection Reports

    6

    Inspections

    4

    Type A Citations

    5

    Type B Citations

    6

    Years of reports

    26 Nov 2024
    Identified safety and recordkeeping deficiencies at the home, including unlocked knives and cleaning products accessible to residents. Also found incomplete resident medical records (missing physician’s reports), staff health screenings not up to date, and quarterly emergency disaster drills not conducted.
    01 Dec 2022
    Found no deficiencies. Observed a visitor screening area, adequate food and PPE supplies, bathrooms stocked with soap and paper towels, and COVID-19 signage; advised the administrator to post handwashing signs in the resident bathrooms.
    01 Dec 2022
    Confirmed no deficiencies during the visit, with adequate food and PPE supplies observed, along with COVID-19 related signage posted throughout the facility.
    • § 87458(a)
    • § 87705(f)(1)
    • § 87303(a)
    • § 87412(a)(11)
    • § 1569.695(c)
    • § 87608(a)(3)
    • § 87633(a)(2)
    • § 87355(e)(3)
    • § 87309(a)
    07 Dec 2021
    Found a visitor screening area at the entrance, adequate PPE for 30 days, food supplies of seven days for perishables and three days for non-perishables, two bathrooms with soap and paper towels, and COVID-19 signage throughout; no deficiencies noted.
    07 Dec 2021
    Visited facility had necessary supplies for COVID-19 protocols, including visitor screening, food, PPE, and proper signage. No deficiencies were found during the visit.
    06 Dec 2019
    Identified no deficiencies during unannounced visit to the facility. All areas were found to be compliant with regulations.

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