I toured this small, homey place and liked that the manager treats it like their own - the staff are friendly and informative. It's clean and quiet (4 residents now, up to 6), with homemade meals (little canned food) and you can bring a dish. Meds are locked and managed, staff can arrange appointments and drive to Target/Walmart. Pricing: private $2,500; shared $1,800 (possibly $1,500 after evaluation); 30-day move-out notice. My main gripe: communication is spotty - phone often unanswered and staff can be unresponsive at times (e.g., sliding-glass patio issues). Overall pleasant and family-like, but expect occasional communication problems.
North Hills Chalet is a private 6 bed home located in the Midtown section of Raleigh, North Carolina. With a focus on personalized care for all residents, North Hills Chalet offers a cost-effective alternative to large scale memory care facilities. Staffed 24 hours a day, this facility provides many perks and amenities at no extra charge, such as medication management and medical appointment transportation.
Caring for aging seniors can be a challenging task, especially with rising healthcare costs and longer life expectancies. With over 15 years of senior care experience, North Hills Chalet is well-equipped to provide top-notch care for residents with Alzheimer's and Dementia. The facility is licensed by the state of North Carolina and boasts a 4-star rating, the highest in the industry.
Conveniently located in the vibrant Midtown Raleigh area, North Hills Chalet offers optional doctor house calls and special diet meal preparation. Family visits are encouraged, and the surrounding North Hills area provides a plethora of dining, shopping, and entertainment options for visiting loved ones. In fact, the facility is centrally located between two nationally ranked hospitals, Rex Health Care and Duke Raleigh Hospital, ensuring quick access to top medical professionals in case of emergency.
If you're seeking an alternative option to traditional memory care settings, North Hills Chalet may be the perfect fit. With a focus on personalized care and a prime location near an array of amenities, residents can enjoy a comfortable and stimulating environment tailored to their individual needs. Whether you're a potential resident or a family member looking to visit, North Hills Chalet offers a welcoming and supportive atmosphere for all.
People often ask...
Lemarsh Homecare offers competitive pricing, with rates starting at a cost of $5,141 per month.
Lemarsh Homecare offers assisted living, memory care, and board and care.
The full address for this community is 15731 Lemarsh St, North Hills, CA, 91343.
Yes, Lemarsh Homecare offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
62
Inspections
66
Type A Citations
13
Type B Citations
4
Years of reports
05 Feb 2025
05 Feb 2025
Found that a resident sustained bruising from improper repositioning by staff while in care. Found that staff did not assist with dental hygiene or arrange for dental care, and no plan existed to address the resident’s dental needs.
§ 87465.1(a)(3)
§ 87465(a)(1)
23 Jul 2025
23 Jul 2025
Delivered an amended LIC 9099 and LIC 9099-C complaint investigation document to the site administrator during the initial visit conducted on 2/5/2025.
§ 9058
05 May 2025
05 May 2025
Found no deficiencies; safety systems were functional, meals and cleaning practices were proper, and medications were securely stored. Staff and resident records were current, the infection control plan was reviewed, and occupancy included three non-ambulatory residents (one bedridden) with a hospice waiver for six.
§ 9058
05 May 2025
05 May 2025
Investigated a specific allegation from a complaint during an initial visit on 1.06.2025 and handed an amended investigation document to the licensee.
§ 9058
06 Jan 2025
06 Jan 2025
Found that staff did not assist a resident with medication management for nine days, with one of three medications not dispensed and no resident files or documentation of medication training. Found that staff did not consistently assist with mobility and daily living needs, leaving a bedridden resident largely in their room and lacking a care plan or consistent support.
§ 87705(c)(4)
§ 87465(c)(2)
05 Feb 2025
05 Feb 2025
Found that required postings were in place and safety systems functioned (smoke/CO detectors, fire extinguishers) with a comfortable temperature and clean, hazard-free living and common areas; food storage and cleaning supplies were secure. Found staff and resident records, medications, infection control plan, and liability insurance up to date; no deficiencies identified and an exit interview conducted.
28 Jan 2025
28 Jan 2025
Reviewed training and admission paperwork during a follow-up visit and noted an adjustment to the case management deficiency amount. Attendance sheets and admission agreements were requested and cleared on-site.
06 Jan 2025
06 Jan 2025
Identified two staff not associated or cleared to work, and five residents lacking reviewable files (admission agreements, needs and service plans, and physician reports). No employee or administrator files available for review.
01 Nov 2024
01 Nov 2024
Identified violations of residents' rights based on video footage showing oxygen stored in bedrooms without signage, broken window screens, and medication left unsecured on the kitchen counter, and noted that a new staff member required proper training.
§ 87303(a)
§ 87465(h)(2)
§ 87618(b)(3)
§ 1569.925(b)(1)
§ 87468.2(a)(1)
09 Oct 2024
09 Oct 2024
Conducted an unannounced collateral visit to interview one resident and staff about a specific complaint, explained the purpose to staff, and collected relevant documents at the location. Concluded the visit with an exit interview.
01 May 2024
01 May 2024
Found all safety and care provisions in compliance: smoke alarms and carbon monoxide detectors were functional, medications secured, and hot water temperatures safe in all bathrooms. Living areas were clean and accessible, food properly stored, and outdoor grounds well maintained.
01 May 2024
01 May 2024
Confirmed compliance with regulations for the physical plant, kitchen, bedrooms, bathrooms, common areas, medication storage, smoke detectors, carbon monoxide detectors, surrounding grounds, and garage during the inspection.
30 Jan 2024
30 Jan 2024
Found no deficiencies; all safety systems, resident rooms, medications, staff records, and infection control measures met regulatory standards.
30 Jan 2024
30 Jan 2024
Conducted annual inspection found facility in compliance with regulations. All areas of operation satisfactory with no deficiencies noted.
16 Oct 2023
16 Oct 2023
Found four allegations unsubstantiated: staff spoke to residents inappropriately; food service did not meet residents' dietary needs; residents were not provided toilet paper; and privacy during phone calls was not respected.
16 Oct 2023
16 Oct 2023
Investigated claims included inappropriate staff communication, inadequate food service, lack of hygiene supplies, and invasion of privacy; insufficient evidence found to confirm any allegations. No health and safety hazards identified during visit.
09 Sept 2023
09 Sept 2023
Confirmed no residents resided there. Exterior tour conducted and licensee contacted to disclose the reason for the visit, followed by an exit interview.
09 Sept 2023
09 Sept 2023
Conducted an unanounced case management visit, no residents found at the facility.
07 Sept 2023
07 Sept 2023
Identified hazardous water leakage from a toilet in the main restroom. Investigated eviction-related issues involving Resident #1 and discussed with staff and the administrator.
07 Sept 2023
07 Sept 2023
Identified hazardous water leakage from a toilet and discussed eviction issues with a resident during a recent visit to the facility.
08 Aug 2023
08 Aug 2023
Found the allegations that staff called residents names and that staff did not treat residents with respect unsubstantiated after interviews with multiple residents and staff who described respectful treatment.
08 Aug 2023
08 Aug 2023
Interviews and observations conducted during the visit did not reveal any evidence to support allegations of staff members calling residents names or treating them disrespectfully.
09 Jan 2023
09 Jan 2023
Found readiness for a change of ownership with the required fire clearance for six residents and hospice waiver; observed safe, clean living areas, secure storage for medications and toxins, working alarms, and no deficiencies identified.
09 Jan 2023
09 Jan 2023
Confirmed compliance with regulatory requirements during inspection of the facility.
25 Oct 2022
25 Oct 2022
Verified identity of the applicant/administrator through interview questions based on photo ID. Confirmed understanding of key areas including operation, admission policies, staffing and training, restrictive/prohibited health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
25 Oct 2022
25 Oct 2022
Confirmed understanding of California Code Title 22 Regulations during inspection on 10/25/2022.
07 Oct 2022
07 Oct 2022
Found safety systems functioning, including hardwired, interconnected smoke alarms, carbon monoxide detectors in resident rooms and common areas, and fire extinguishers in the hallway and kitchen.
Found knives and medications securely stored; kitchen appliances and food supplies were sufficient and properly stored; five bedrooms (four resident-use) with appropriate furnishings; two full baths for residents and staff plus a private room bathroom; hot water measured 147°F; common areas clean and well-maintained; side gates lacked locks.
07 Oct 2022
07 Oct 2022
Found that staff did not rotate the resident every two hours as ordered, and there was no professionally developed incontinence care plan on file.
07 Oct 2022
07 Oct 2022
Confirmed deficiencies in various areas of the facility, including safety equipment, bedroom furnishings, bathroom conditions, and storage of hazardous items.
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08 Jun 2022
08 Jun 2022
Found an allegation of missing or incomplete resident and staff records, including health screenings, TB tests, PRN/medication authorizations, and hospice-related documents; noted staff training gaps and leadership's absence or non-cooperation during the visit, with the administrator indicating resignation.
08 Jun 2022
08 Jun 2022
Identified deficiencies in resident and staff files, including incomplete medical documentation and missing training certifications. Staff member raised concerns about being the only overnight staff. Admins not present during unannounced visit.
§ 87411
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§
§
§
§ 87470(c)
§
§
§
§
§
§
§ 87209
§ 87459
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§
§
§
§
10 May 2022
10 May 2022
Found an allegation that staff refused entry to the observer and provided false information about staff identity during a prior visit, and that criminal record clearances were not obtained for staff. Found incomplete staff files with missing health screenings and TB clearances for most staff, missing required trainings (First Aid/CPR, medication, annual), and medication administration not aligned with prescriptions for residents, plus a bedridden resident housed in a room with ambulatory fire clearance.
09 May 2022
09 May 2022
Identified multiple health and safety deficiencies at the home, including lapses in infection control (no sign-in or screening, inadequate PPE), medications stored in a fridge accessible to residents, and outdated resident records with missing financial documentation. Also noted unsafe bedroom layouts and odors, broken door screens, and related funding documentation gaps.
10 May 2022
10 May 2022
Found chronic noncompliance with administrator qualifications and duties noted in a conference; a citation was issued and a license application for a new license was received and is pending, with new managers in charge of daily operations.
10 May 2022
10 May 2022
Found chronic noncompliance with applicable laws, rules, and regulations, leading to a conference during which an agreement to comply was reached. An RCFE license application was submitted and is pending.
10 May 2022
10 May 2022
Identified chronic noncompliance leading to a citation for violation of Administrator qualifications. New management pending license approval.
10 May 2022
10 May 2022
Found issues with staff training, incomplete staff files, medication administration, criminal record clearances, and resident room fire clearance.
§ 87705(i)(2)
§ 80072(a)(7)
§ 87307(d)(6)
§ 87465(a)(1)
§ 87625(b)(3)
§ 87465(h)(2)
§ 87355(e)
§
§ 87207
§ 87628(a)
§ 87203
§ 87412(a)
§ 87405(d)
09 May 2022
09 May 2022
Identified various deficiencies during an unannounced inspection, including issues with infection control, medication storage, resident file documentation, and facility maintenance.
11 Jan 2022
11 Jan 2022
Found staff did not adequately supervise a resident in care; a resident with dementia left unattended on 1/6/22 from 3:30 to 5:30 pm and was returned by police.
11 Jan 2022
11 Jan 2022
Confirmed inadequate supervision of a resident with dementia who left the facility unnoticed.
§ 87411(a)
06 Jan 2022
06 Jan 2022
Found Allegation 1 involved locking the front door with a screw and leaving a hole in the bottom frame. Found Allegations 2 through 5 involved unsafe outdoor areas with protruding nails, unlocked cabinets with chemicals and medications accessible to residents, residents blocked from accessing the kitchen, and a damaged front door frame with a screw-based modification.
06 Jan 2022
06 Jan 2022
Confirmed allegations of facility entrance being restricted with a screw, outdoor grounds posing risk to residents, unlocked cabinets with chemicals and medications, blocking resident access to the kitchen, and facility being in disrepair.
§ 87303(a)
§ 87705(f)(2)
§ 87307(d)(6)
§ 80072(a)(7)
30 Nov 2021
30 Nov 2021
Found safety and documentation concerns during a case management visit: a resident sat alone near an unsecured circular saw, and hazardous materials were left unlocked under the kitchen sink and in the garage. Also identified missing or incomplete records, including no hospice file for another resident, no new employee training completed, and staff unable to locate client files; civil penalties were assessed for repeat violations.
§ 87705(f)(2)
§ 87411(a)
§ 87412(a)
§ 87633(b)
§ 87463(a)
§
30 Nov 2021
30 Nov 2021
Found that staff administered injections to a resident who could not test blood sugar or self-administer insulin, which violated regulations. Found that a staff member lacked fingerprint clearance and that a side fence previously in disrepair has been repaired.
30 Nov 2021
30 Nov 2021
Confirmed allegations related to staff administering injections to a resident, staff not being fingerprint cleared, and facility being in disrepair.
§ 87628(a)
23 Nov 2021
23 Nov 2021
Identified that two staff members worked without current background clearances, resulting in deficiencies and civil penalties. Interviewed the administrator and staff on arrival, and confirmed that those staff lacked current background clearances.
§ 87355(e)
23 Nov 2021
23 Nov 2021
Found that staff measured the resident's glucose and administered insulin, rather than Home Health doing so.
23 Nov 2021
23 Nov 2021
Confirmed that allegations regarding medication assistance for a resident were substantiated during the visit.
§ 87465(a)(1)
16 Nov 2021
16 Nov 2021
Identified multiple safety and licensing deficiencies, including an unlocked medication cabinet, an unlocked knife drawer with cleaning supplies while residents with dementia were present, a carton of eggs stored on top of the refrigerator, and unfrozen meats in a garage freezer not sealed, plus a staff member lacking a background clearance and a backyard fence in disrepair. Exit interview conducted; civil penalties issued.
§ 87705(f)(2)
§
§ 87555(b)(9)
§
§ 87355(e)
16 Nov 2021
16 Nov 2021
Identified neglect of a resident's needs, including no written incontinence care plan and staff performing care without proper training, while a diabetic resident was unable to test blood sugar or administer insulin.
Identified unclean linens and a strong odor of urine and feces throughout the setting, delays in medical assistance after the resident became unresponsive, and staff unprepared to assist emergency responders.
16 Nov 2021
16 Nov 2021
Confirmed neglect of resident needs, lack of medical assistance, unclean linens, unqualified staff, and malodorous conditions at the facility.
§ 87411(a)
§ 87465(g)
§ 87405(d)(1)
§ 87625(b)(3)
§ 87307(a)(3)
09 Nov 2021
09 Nov 2021
Identified staffing shortages on 11/2/21 that led to at least two resident injuries; two complaint allegations found true, and the administrator showed a lack of understanding of licensing regulations.
09 Nov 2021
09 Nov 2021
Identified deficiencies in staffing levels resulted in resident injuries. Lack of understanding of licensing regulations by the administrator.
§ 87405(a)
02 Nov 2021
02 Nov 2021
Identified multiple safety concerns at the residence, including locked fire exits, an unlocked garage with hazardous chemicals, missing locks on the kitchen-to-garage door and staff room, a staff member without background clearance, unreported resident falls, and dementia-related medical records dating over a year old.
§ 87211(a)(1)
§ 87355(e)
§ 87465(g)
§
§ 87705(c)(5)
§ 87705(f)(2)
02 Nov 2021
02 Nov 2021
Identified Allegation 1: unqualified staff administering medications to residents. Identified Allegation 2: residents’ needs not met due to staffing shortage, with only one caregiver on duty for six residents and reports of unsanitary conditions.
02 Nov 2021
02 Nov 2021
Confirmed unqualified staff administering medications and resident needs not met due to staffing shortage.
§ 1569.69(a)(2)
§ 87411(a)
08 Jul 2021
08 Jul 2021
Determined that the allegation that staff lock residents in was true, after finding that a nail was inserted into the bottom of the front door frame by a former employee to secure residents. This created a health and safety risk to residents.
08 Jul 2021
08 Jul 2021
Confirmed that staff were locking residents inside the facility by inserting a nail in the door frame.
§ 80072(a)(7)
13 May 2021
13 May 2021
Identified several items needing correction before licensure, including hot water temperature outside the required range in a common bathroom, a damaged screen door, loose wires in room 2, chipped paint and holes in room 4, and broken outdoor furniture.
13 May 2021
13 May 2021
Identified deficiencies in the facility include issues with hot water temperature, screen door, loose wires, chipped paint, and broken furniture. Corrections are required by a specified date.
12 Mar 2021
12 Mar 2021
Confirmed the applicant and administrator understood licensing requirements, resident populations, admissions policies, staffing and training, health restrictions, general provisions, emergency preparedness, and complaints and reporting during COMP II.
12 Mar 2021
12 Mar 2021
Confirmed successful completion of Component II during California Department of Social Services inspection.
