I live here and overall it's affordable, clean, and home-like - staff (especially administrator Christina) are caring, responsive and go above and beyond. My private room is comfortable with a huge balcony, activities are decent and care is generally good, but the food is inconsistent (often delicious yet repetitive - eggs/toast too often), pest spraying and HVAC/seating issues are annoying. Most concerning are communication and safety lapses I've seen (unsupervised residents, moves without notice); I plan to take action unless safeguards improve.
Fine Gold Manor is a senior living community that offers many types of care and support for older adults, with services organized under the name Gold Services, and you'll notice they use their own terms for their amenities and programs, which might be different from other places. This facility provides independent living, assisted living, memory care for people with Alzheimer's or dementia, skilled nursing, board and care homes for smaller groups, and continuing care for those who want to age in place, so there's help as your needs change. The staff support residents with respect and kindness, helping with daily activities like bathing, dressing, grooming, incontinence care, taking medicine, and meal preparation, and they're there all day and night. Fine Gold Manor also has a medical clinic on site, handles short-term rehabilitation, wound care, hospice care, and respite care if someone needs a break or short visit, and they offer companionship and home care support as well.
Rooms in Fine Gold Manor come with private bathrooms that have safety grab bars to help prevent falls, and every room has an emergency call system, spacious closets, air conditioning, and heaters for comfort. Residents can relax in the large lobby, TV room, activity room, or library, and there's a beauty salon on site for personal grooming. The place is wheelchair accessible, accepts insurance and credit cards, and there's parking outside. Outdoor spaces like a patio make it easy to enjoy California weather. For safety, the facility uses smoke detectors, a fire alarm, and sprinkler systems.
Residents get weekly laundry service, daily light cleaning, and a deep clean every week, and staff help arrange transportation or provide rides for errands or day trips. Meals are provided, and residents can choose to join a full calendar of activities, enjoy social events in communal areas, or take part in memory-enhancing activities in the secure memory care wing. Utilities are included in the cost except for phone and TV, which you'd manage yourself. Fine Gold Manor aims to let people keep their independence as long as possible, while having help ready if it's needed, and the spaces are made to encourage friends, relaxing, and staying active. Staff encourage community living and offer peaceful, respectful support, whether someone needs just a little help or a lot of care. More information about Fine Gold Manor is available on their website at finegoldmanor.com.
People often ask...
Fine Gold Manor offers competitive pricing, with rates starting at a cost of $5,121 per month.
Fine Gold Manor offers independent living, assisted living, and board and care.
There are 20 photos of Fine Gold Manor on Mirador.
The full address for this community is 10537 W Magnolia Blvd #4114, North Hollywood, CA, 91601.
Yes, Fine Gold Manor offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
59
Inspections
5
Type A Citations
6
Type B Citations
5
Years of reports
03 Jun 2025
03 Jun 2025
Found no evidence to support the allegation that staff are unable to communicate with residents. Found no evidence to support the allegations that staff did not seek timely medical attention for residents, did not notify resident responsible parties promptly, and did not ensure adequate staffing.
09 Jan 2025
09 Jan 2025
Found hot water temperatures in bathrooms within regulation, window screens in good repair, and adequate emergency food and water supplies with items within expiration dates. Completed Component Three orientation; awaiting license approval from CAB before operating.
16 Dec 2024
16 Dec 2024
Found that the allegation that the environment was unsafe and staff did not prevent a resident from falling was not supported by enough evidence; the fall occurred due to a medical emergency and staff provided immediate assistance.
16 Dec 2024
16 Dec 2024
Investigated the allegation that uneven flooring and carpeting caused residents to fall; interviews and on-site tours found no evidence of disrepair or hazards, and the three reported falls were linked to medical emergencies.
06 Dec 2024
06 Dec 2024
Found that the allegation that the building's elevator was in disrepair was supported by evidence; it stopped in late November 2023, underwent repairs with delayed parts, was repaired by 12/24/2023, and was observed functioning on 12/06/2024.
§ 87303(a)
06 Dec 2024
06 Dec 2024
Identified health and safety deficiencies, including moldy strawberries in the refrigerator, expired peaches in the emergency food supply, and torn screens on two resident-room doors. Also found water temperatures in several bathrooms outside the allowed range, with some too low and others too high.
06 Dec 2024
06 Dec 2024
Identified hot water temperatures outside the allowed range in resident bathrooms and the kitchen, ranging from 97.3 to 131.7 degrees Fahrenheit. Found two ripped window screens, moldy strawberries in the refrigerator, and eleven expired peaches in the emergency food supply, with secure medication storage, functioning alarms, and generally safe, accessible spaces.
22 Nov 2024
22 Nov 2024
Identified that the claim of poor-quality food for residents and the claim of poor-quality drinking water were unsubstantiated at this time.
22 Nov 2024
22 Nov 2024
Investigated the language barrier allegation; residents reported no communication problems and staff explained how language needs are addressed. Investigated the drinking water/access allegation; residents reported no water issues and the administrator described filtration timing and room-delivery options during elevator outages, with not enough evidence to prove the allegations.
22 Nov 2024
22 Nov 2024
Investigated three specific allegations and found insufficient evidence to prove: staff signing off on training hours without participation; residents not receiving activities; and that the water residents drink is unsafe.
22 Nov 2024
22 Nov 2024
Found four allegations—about inaccurate employee records, inadequate staff training, expired food, and residents smoking in their rooms—unsubstantiated due to insufficient evidence.
22 Nov 2024
22 Nov 2024
Determined four complaints unsubstantiated: calls were answered promptly, staff treated residents with respect, no moldy food was observed, and laundry was done at least weekly.
08 Oct 2024
08 Oct 2024
Confirmed identity by photo ID via phone and that COMP II was completed. Confirmed understanding of Title 22 and key areas including operation, staff qualifications, applicant qualifications, program policy, grievances/complaints, physical plant, food service, and required documents; advised emailing/faxing signed LIC 809 with copy of photo ID to CAB.
08 Nov 2024
08 Nov 2024
Determined insufficient evidence to prove that a staff member had a sexual relationship with a resident.
Determined insufficient evidence to prove that staff withheld a resident’s P&I money or failed to treat the resident with dignity and respect.
16 Oct 2024
16 Oct 2024
Identified that the allegation that resident records were not provided to the resident's responsible party stemmed from Special Incident Reports not being included in the resident's file, as they were kept in a separate binder and not submitted.
§ 87506(c)(1)
18 Sept 2024
18 Sept 2024
Found the elevator serving the second floor was operable at the time of observation, though an outage occurred on the evening of 09/17/2024. Staff informed residents about the outage and assisted with stairs as needed, with meals and supplies brought upstairs when residents chose not to use the stairs; no deficiencies were identified.
04 Mar 2022
04 Mar 2022
Determined that the finding about staff not administering medication per physician's instructions was revised after an appeal. No deficiencies were identified related to residents not receiving prescribed medication.
04 Mar 2022
04 Mar 2022
Determined that the allegation that a resident was not administered medication as prescribed was changed from substantiated to unsubstantiated after review; no deficiencies related to this matter were identified.
06 Mar 2024
06 Mar 2024
Identified one deficiency during an unannounced site visit. Living areas, kitchens, restrooms, outdoor spaces, medications, and records were largely in order.
06 Mar 2024
06 Mar 2024
Found several areas of compliance including food storage, resident room conditions, restroom cleanliness, fire safety measures, and personnel record completeness. Identified and addressed minor maintenance issues during the visit.
§ 87465(a)(5)
10 Jan 2024
10 Jan 2024
Found no evidence that staff or residents smoked inside; smoking occurred outside near the garage gate or in outdoor areas, with residents denying indoor smoking. Found that Resident 1's hospital bed was ordered in November 2023, delivered after insurance approval in December 2023, and is now in use, with additional mattresses available if needed.
20 Dec 2023
20 Dec 2023
Investigated the allegation of neglect/lack of care and supervision related to a resident's suicide and found no evidence that staff neglected or failed to supervise the resident.
20 Dec 2023
20 Dec 2023
Reviewed an incident report regarding a resident's suicide, and found no evidence of neglect or lack of care and supervision by the facility staff.
§ 87465(a)(5)
01 Aug 2023
01 Aug 2023
Found inconsistent statements and no corroborating evidence regarding the allegation that staff stole a resident’s mail. Interviews with residents and staff, along with explained mail procedures, revealed no concerns about stolen mail, and there was not enough evidence to prove the mail theft occurred.
01 Aug 2023
01 Aug 2023
Investigated allegations of staff stealing a resident's mail; found insufficient evidence to prove or disprove the claim, resulting in it being considered unsubstantiated. Conducted interviews with staff and residents, and reviewed mail handling procedures, with no concerns corroborated.
§ 87303(a)
09 Jun 2023
09 Jun 2023
Found no evidence that a resident was locked in a room or denied access to drinking water; interviews and records did not corroborate the allegations.
09 Jun 2023
09 Jun 2023
Investigated claims of a resident being locked in their room and lacking access to drinking water; neither claim was supported by sufficient evidence.
19 May 2023
19 May 2023
Investigated findings indicate that the neglect/lack of supervision allegation resulting in fractures is unsubstantiated at this time, as medical records showed no fractures and falls were described as accidental with medical attention declined. Investigated findings indicate that the sexual abuse allegations involving staff and residents are unsubstantiated at this time, based on interviews with residents and staff who denied any abuse.
19 May 2023
19 May 2023
Found no evidence of neglect resulting in fractures and also no evidence of sexual abuse allegations at the facility.
11 Apr 2023
11 Apr 2023
Investigated the allegation that staff intervened in a resident's choice for medical care; found it to be unsubstantiated due to insufficient evidence.
11 Apr 2023
11 Apr 2023
Found that during the follow-up, rooms were clean with fresh linens, housekeeping staff were actively cleaning, and laundry was being done. Found that residents reported getting ADL help, no insects were observed, and pest-control records showed routine service; there was not enough evidence to prove the allegations about dirty rooms, insects, or lack of ADL assistance.
11 Apr 2023
11 Apr 2023
Confirmed cleanliness of resident rooms and assistance with ADLs; no evidence of bugs or insects found.
22 Feb 2023
22 Feb 2023
Found that a resident reported possible sexual abuse by another resident; there was insufficient evidence to prove the neglect/lack of supervision allegation.
22 Feb 2023
22 Feb 2023
Found no deficiencies after an unannounced annual visit focused on infection control. Observed adequate PPE, locked hazardous materials, clean living areas, proper hot water temperatures, and functioning safety systems and cameras throughout the premises.
22 Feb 2023
22 Feb 2023
Investigated a report of alleged sexual abuse between two residents but did not find enough evidence to support the allegation.
21 Nov 2022
21 Nov 2022
Investigated a self-reported incident of possible sexual abuse by one resident against another; no immediate health and safety concerns were observed, and a referral to the Investigation Branch for further review was made.
21 Nov 2022
21 Nov 2022
Investigated a self-reported incident involving possible sexual abuse between residents; no immediate health and safety concerns observed. Further investigation required, with a referral made to another division.
09 Jun 2022
09 Jun 2022
Investigated the allegation that Resident #1 was overcharged rent. Found evidence indicating improper rent charges based on the resident’s income status.
09 Jun 2022
09 Jun 2022
Identified that a resident sustained fractures and other injuries after a fall, and staff did not conduct daily wellness checks before the fall; after the incident, daily checks were started. Found that the amount of muscle loss did not align with the fall's severity, and there was sufficient evidence to support the allegations.
§ 1569.312(a)
§ 87465(a)(1)
09 Jun 2022
09 Jun 2022
Found insufficient evidence that staff yelled at residents or failed to accord dignity, with interviews indicating staff were kind and patient. Found insufficient evidence that residents were prohibited from leaving the home or their rooms, and noted that passageways were obstructed at the front entrance by a stick kept in place during a door repair, which was removed after the Fire Department’s involvement.
§ 87307(d)(6)
09 Jun 2022
09 Jun 2022
Confirmed staff's failure to conduct timely wellness checks, leading to a resident suffering significant injuries after a fall and delayed medical attention.
16 Mar 2022
16 Mar 2022
Found no deficiencies and observed that infection-control measures were in place, including entry screening, PPE supply, and isolation capacity, with safety systems and medication storage functioning properly.
16 Mar 2022
16 Mar 2022
Confirmed no deficiencies observed during the inspection, adequate infection control measures in place, and satisfactory health and safety practices throughout the facility.
04 Mar 2022
04 Mar 2022
Investigated a self-reported incident of possible sexual abuse by other residents, including interviews with the administrator, a medication review for a resident, and an interview with the resident. No immediate health and safety concerns were observed; a referral to the licensing division's Investigation Branch for further inquiry was made, and an exit interview with the administrator was conducted.
04 Mar 2022
04 Mar 2022
Found that medications were not administered to residents as prescribed. Reviews of eight residents identified two medication errors, including a tablet left in the morning dose with no documentation confirming it was replaced, and an inaccurate pill count for Olmesartan with fewer tablets remaining than expected.
04 Mar 2022
04 Mar 2022
Followed up on a self-reported incident about potential sexual abuse involving a resident. No immediate health and safety concerns identified, but further investigation required.
14 Feb 2022
14 Feb 2022
Investigated a self-reported incident involving a resident found deceased from a suspected suicide; administrator interviewed, records reviewed, and no immediate health and safety concerns identified. Further investigation referred to and accepted by the licensing investigation branch, assigned to an investigator; exit interview conducted with administrator.
14 Feb 2022
14 Feb 2022
Investigated an incident where a resident was found deceased from a suspected suicide.
06 Jan 2022
06 Jan 2022
Investigated the allegation that a resident did not receive a 60-day notice for a rate increase. Found that SSI rate changes are exempt from the 60-day rule, and that a PIN explaining the estimated SSI rate increase was issued on 11/19/2021 with a 12/1/2021 notice provided to residents.
06 Jan 2022
06 Jan 2022
Investigated the allegation that residents did not receive a 60-day notice for a rate increase and found insufficient evidence, as the increase was linked to Social Security Income changes communicated to the facility less than sixty days before taking effect.
§ 87464(e)
06 Oct 2021
06 Oct 2021
Investigated the allegation that staff did not maintain accurate resident records; reviewed the resident’s LIC 601 and discharge paperwork and interviewed the resident. Found insufficient evidence to support this allegation; the administrator stated they would review the resident’s records with the resident.
06 Oct 2021
06 Oct 2021
Investigated allegation of inaccurate resident records, but found insufficient evidence to support it.
§ 87465(a)(5)
14 Aug 2021
14 Aug 2021
Found insufficient evidence that staff failed to protect the resident or that the alleged sexual abuse by a non-employed medical professional occurred as described; no deficiencies cited.
14 Aug 2021
14 Aug 2021
Unsubstantiated allegation of failure to protect a resident due to lack of supervision during physical therapy session. Inconclusive evidence regarding inappropriate physical touch reported by the resident.
18 Jun 2021
18 Jun 2021
Investigated the allegation that a resident was poisoned by staff through food or medications. Found insufficient evidence to support that this occurred.
18 Jun 2021
18 Jun 2021
Determined that the eviction notice for resident #1 was not valid as written because no incident reports were submitted and it failed to include resources to help locate alternative housing.
18 Jun 2021
18 Jun 2021
Confirmed an allegation of an improper eviction notice without sufficient cause, with missing incident reports and required resources for alternative housing included.
13 Jul 2020
13 Jul 2020
Confirmed allegation of inappropriate behavior between residents, relocation of resident to different room.
13 Jan 2020
13 Jan 2020
Visited facility found to be in compliance with safety, maintenance, and operational requirements. Residents had appropriate living conditions, meals, and care.
