AnonymousCurrent/former resident
    5.0

    Warm family welcome, attentive staff

    I feel right at home here - family-like welcome, spotless and organized, great food (even cappuccino and warm soup) with a good variety of meals. The care is exceptional: attentive one-on-one support, caring 24/7 staff and a 24-hour nurse, privately owned and not at all neglectful. One female caregiver was unprofessional and treated my family poorly on one occasion, but overall the amazing staff make me highly recommend this place.

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    Amenities

    4.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      4.0

    Location

    Map showing location of Silver Light Care

    About Silver Light Care

    Silver Light Care sits on Vantage Avenue in North Hollywood and is a small residential care home that helps older adults with daily activities, like bathing, dressing, meals, and medication. The place is licensed for six people, so you won't see too many crowds, and there's a staff member available at all hours, including a caregiver named Keyna who's described as attentive. The property is described by reviewers as clean, safe, and nice, and has been updated with things like a full kitchen, ADA-accommodating toilets and showers for people with mobility needs, and an emergency alert system for residents. They offer both private and semi-private rooms, and rooms come furnished, so you don't have to worry as much about heavy lifting. Helpers provide housecleaning, laundry, and meal services, including homemade food, and they're able to handle special diets for allergies or diabetes if needed. There's also support for non-ambulatory residents and those using wheelchairs.

    Silver Light Care covers many kinds of care, including support for people who have Alzheimer's or dementia, plus respite stays if someone's caregiver needs a break, and even skilled nursing like wound care and rehabilitation. The staff handles medication management and day-to-day needs, with 24-hour supervision to keep everyone as safe as possible. There are activities and social events like movie nights and group meals, designed to keep people engaged and connected, and the dining room is always set up for regular, scheduled meals.

    The facility's licensed and regulated in California with the Residential Care Elderly License #195850239, and the home makes a point to match services to the needs of each person living there. You'll often see the same team members looking after the same residents, keeping a close eye on their well-being. Reviewers say the atmosphere's comfortable and welcoming. Home Health, Hospice, and other support or referral services are also available if needed. The home doesn't take Medicare without proper certification, so it's wise to call or email if you have questions about payment, openings, or to set up a visit. While it's not a big place-just six beds-residents get more personalized care, and families say it brings peace of mind knowing attentive staff members are always around.

    People often ask...

    State of California Inspection Reports

    49

    Inspections

    13

    Type A Citations

    24

    Type B Citations

    4

    Years of reports

    01 Aug 2025
    Issued a Temporary Suspension Order and removed the license from the site, with a Temporary Manager taking over to oversee operations and relocate six residents. Issued Immediate Exclusion Orders for two individuals prohibiting contact with residents or presence at any licensed site, left copies on site, and arranged for mailing by regular and certified mail.
    • § 9058
    31 Jul 2025
    Found no health or safety concerns and no deficiencies at the home. Six residents were interviewed, and all reported they are fed well, staff are doing a good job, and medications are given appropriately.
    • § 9058
    30 Jul 2025
    Investigated four allegations and found no clear evidence to support each: leaving a resident in soiled diapers overnight, putting residents to bed early, not assisting residents at night, and not providing adequate food service.
    15 Jul 2025
    Identified a missing signature from a licensed medical professional on a resident's physician report and an incomplete pre-admission appraisal; administrator agreed to obtain the signature and finish the appraisal.
    • § 87505
    • § 87458
    • § 9058
    06 May 2025
    Found several health and safety concerns during a surprise visit, including unsecured cabinets with knives and cleaning chemicals, an unlocked garage with tools, and a grab bar needing securing. Identified incomplete staff records, missing TB test documentation, and medication record discrepancies, with a civil penalty assessed for a repeated violation.
    • § 87507(g)(3)
    • § 87465(h)(6)
    • § 87411(f)
    • § 1569.69(a)(2)
    • § 87412(a)
    • § 87303(e)(4)
    • § 87309(a)
    • § 9058
    • § 87211(a)(1)
    11 Mar 2025
    Found no health or safety concerns and no deficiencies; five of six residents were interviewed, one asleep, and they reported being well fed, staff present all week, and medications given on time.
    04 Mar 2025
    Found no deficiencies after an unannounced case management visit, with four residents interviewed who reported adequate meals, constant staff presence, and medications administered. Refused to provide the licensing document and insisted communications go through an attorney, despite multiple department requests that could affect the administrator’s certificate.
    03 Mar 2025
    Found no deficiencies or immediate health and safety concerns at the site. Reported by residents, five of six stated they were fed well, staff were present through the night, and medications were given; LIC 500 was not provided despite prior requests, and the administrator did not respond to follow-up calls.
    02 Mar 2025
    Found no health or safety concerns at the site; six residents reported being well fed, staff were present all night, and medications were given, with no deficiencies observed. The administrator was unavailable but designated staff to receive information and would provide LIC 500 by end of day 03/03/2025.
    01 Mar 2025
    Identified safety concerns, including an unlocked garage with cleaning chemicals accessible to residents, and a civil penalty was assessed for a repeat violation. Also found medication record discrepancies and that a staff member signed on behalf of the administrator due to their absence.
    • § 87465(a)(4)
    • § 87465(h)(6)
    • § 87309(a)
    • § 87468.2(a)(14)
    15 Jan 2025
    Found that staff signed for delivery of a hospital bed and a wheelchair intended for a resident who never received them, and those items went missing, indicating a failure to safeguard the resident's personal belongings.
    • § 87468.2(a)(25)
    07 Jan 2025
    Identified missing and incomplete resident records, including an incomplete hospice care plan for one resident; blank pre-placement appraisal information, appraisal needs and services plan, and client personal property and valuables sheets for another; and a physician’s report dated outside the required 12-month timeframe prior to admission for a third resident. Identified that charges for special food items requested by residents were not accompanied by itemized receipts, despite an agreement to itemize such costs.
    07 Jan 2025
    Investigated the allegation that staff did not provide an admission agreement and found insufficient evidence to support that claim. Investigated the allegation that staff overcharged a resident and found evidence supporting it, including a late fee, haircut fee, and snacks not clearly itemized.
    • § 87507(f)
    • § 87464(e)
    22 Oct 2024
    Identified expired food items on a storage shelf in the backyard; staff removed and disposed of them during the visit.
    • § 87555(b)(8)
    22 Oct 2024
    Found that staff did not secure knives/sharp objects, leaving them accessible to residents; found that the refrigerator was locked despite no current need to restrict access; and found that house rules violated residents’ personal rights.
    • § 87309(a)
    • § 87468.1(a)(2)
    16 Oct 2024
    Identified insufficient evidence to support the allegation that staff did not provide medical help during a medical emergency. Identified insufficient evidence to support the allegation that staff denied a resident access to personal belongings.
    02 Oct 2024
    Identified that the required statement of understanding for the plan of correction was not submitted by the due date of 09/27/2024, resulting in a $500 civil penalty assessed for the late submission.
    20 Sept 2024
    Investigated allegations that a resident threatened staff and residents and that a 3-day eviction was issued without prior approval. Found that the eviction occurred and the resident relocated.
    20 Sept 2024
    Reviewed a resident threatening others and staff, leading to a 3-day eviction issued without prior approval from the licensing agency, which is against regulations.
    • § 87224(b)
    09 Jul 2024
    Investigated the allegation that a resident with higher care needs was retained; records showed no documented need for oxygen or breathing support prior to the incident. When the resident experienced shortness of breath, staff responded promptly and arranged hospital transport for pulmonary embolism.
    09 Jul 2024
    Investigated whether the facility retained a resident with higher care needs and found no evidence that changes in the resident's condition requiring oxygen went unnoticed before their hospitalization for a pulmonary embolism.
    01 Jul 2024
    Investigated two allegations: staff hitting a resident and locking a resident in their room. Found interviews with residents and staff, plus on-site observations, did not corroborate either claim, with residents reporting they felt safe and noting that doors were not locked.
    01 Jul 2024
    Investigated the allegation that staff hit Resident #1 and that Resident #1 was locked in their room; found no evidence to confirm either incident and residents reported feeling safe.
    30 May 2024
    Found the residence clean and generally safe during an unannounced visit, with knives stored in a locked drawer, cleaning supplies secured, medications locked in a cabinet, and fire alarms functioning. Found bedrooms and bathrooms well maintained with proper safety features, an outdoor area with a fenced and locked pool, and clear, unobstructed passageways.
    30 May 2024
    Found that the home was safe, clean, and properly equipped, with no health or safety hazards observed during the visit.
    10 Aug 2023
    Identified five allegations: eviction procedures for a resident, interference with residents’ visitations, monitoring of residents’ phone calls, lack of privacy for residents, and safeguarding residents’ property. Found eviction procedures had insufficient evidence to prove; visitation interference unsubstantiated; monitoring of calls substantiated; lack of privacy substantiated; safeguarding property substantiated.
    • § 8721(b)
    • § 87468.2
    • § 87468.2(a)(1)
    10 Aug 2023
    Found that staff did not allow the Ombudsman access to a resident's records. Identified that conversations were being recorded.
    10 Aug 2023
    Investigated the allegation that staff did not allow the Ombudsman access to a resident’s records and found sufficient evidence supporting this claim; also confirmed that staff recorded conversations within the facility, supporting the allegation.
    • § 87468.2(a)(1)
    • § 87468.2(a)(2)
    20 Jul 2023
    Investigated mid-June incidents tied to two complaints discussed in an informal conference. Allegations included inimical conduct toward a staff member, intimidation and verbal harassment of a resident, and privacy violations in communications and telephone conversations; the licensee later withdrew an appeal.
    20 Jul 2023
    Reviewed incidents involving inappropriate conduct towards staff and violations of residents’ personal rights, including verbal harassment and lack of privacy, during an informal conference with facility representatives.
    21 Jun 2023
    Found that during the investigation, the administrator and a staff member engaged in intimidating and disrespectful conduct toward the case management analyst, including a loud, demeaning exchange and threats about losing their job. Found that they removed a resident from their room and interrogated them in front of the analyst about a private conversation, using a loud, coercive tone that frightened the resident and violated privacy.
    21 Jun 2023
    Reviewed a series of incidents where staff and administrator conducted invasive and disrespectful behavior during a resident interview, including yelling, intimidation, and violating the resident’s privacy and personal rights.
    • § 87405(d)(1)
    • § 87468.2
    • § 1569.58(2)
    • § 87468.1(a)(1)
    02 Jun 2023
    Investigated the allegation of resident abandonment and found insufficient evidence to support that staff left the resident outside, causing them to wander in the street.
    02 Jun 2023
    Investigated four allegations: staff refused to let the resident out of bed; staff did not provide a safe environment; staff did not provide privacy; and staff did not prevent the bathroom from smelling. Found all four unsubstantiated.
    02 Jun 2023
    Investigated the allegation that staff abandoned a resident outside the facility, and found insufficient evidence to support this claim given the circumstances described.
    24 May 2023
    Found no deficiencies cited at this time. All areas, equipment, and records were in order, with secure medication storage, functioning alarms, and appropriate infection control measures in place.
    24 May 2023
    Reviewed an unannounced inspection confirming that the health, safety, and recordkeeping standards for the facility met regulatory requirements, with all areas including the kitchen, bedrooms, bathrooms, common areas, outdoor spaces, medications, and infection control protocols in compliance.
    12 May 2023
    Found that staff admitted a resident without completing a written admission agreement with the resident or the resident's representative. Found that the responsible parties were not informed of the care restrictions and that admission paperwork was not completed before the stay.
    12 May 2023
    Investigated the allegation that staff admitted a resident without completing an admission agreement; determined that the facility admitted the resident for one day without a formal agreement in place.
    • § 87507
    09 Sept 2022
    Found no residents living on site; the administrator said they were closing due to not being able to attract clients, with a friend staying there. Noted past-due annual fees totaling about $1,979 and deficiencies cited; an exit interview was conducted.
    09 Sept 2022
    Confirmed the facility was vacant and had no residents present during a final visit while being closed due to inability to attract clients; also found that annual fees had not been paid, resulting in overdue charges and citations for deficiencies.
    • § 87405(d)(2)
    01 Mar 2022
    Confirmed COMP II completed by the applicant and administrator by phone, with identity verified by photo ID, and understanding of Title 22 affirmed across areas including licensing details, staff and administrator qualifications, policies, grievances, physical plant, and required documents.
    02 May 2022
    Identified safety and accessibility improvements implemented since the prior visit, including a backyard ramp, seven-day emergency water supply, posted handwashing signs, an audible alarm in a bedroom, and cleared thresholds between areas for easier passage.
    02 May 2022
    Confirmed that a pre-licensing inspection was conducted, noting necessary corrections such as a ramp installation, adequate emergency water supply, proper signage, an auditory alarm in one bedroom, and cleared door thresholds, before the issuance of a license.
    14 Apr 2022
    Identified several safety and accessibility deficiencies during pre-licensing, including no ramp access to the backyard, need for emergency water, missing handwashing signs in bathrooms, lack of an auditory alarm for bedroom 3, and thresholds hindering wheelchair and walker passage. Completed Component III orientation at 2:30 p.m.
    14 Apr 2022
    Reviewed an inspection of a new facility application, noting that the physical environment was generally safe and compliant but required several corrections before licensing could be approved.
    01 Mar 2022
    Confirmed that applicant and administrator successfully completed a verification process involving phone discussion, where they demonstrated understanding of licensing requirements, staff qualifications, program policies, and necessary documentation related to resident care.
    11 Oct 2021
    Identified an unannounced visit focused on infection control; observed entry screening, PPE supplies, and cleaning procedures in place. Noted deficiencies included overdue annual license fees totaling $1,484, missing bathroom supplies such as paper towels and hand-washing signs, and a backyard without a covered outdoor area for residents, with the detached garage used for storage and a health and safety walkthrough conducted.
    11 Oct 2021
    Found that the facility was clean, safe, and prepared for residents, with proper infection control practices in place, but noted unpaid annual fees totaling $1,484.
    • § 87405(d)(2)

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