Pricing ranges from
    $5,638 – 6,931/month

    The Point At Rockridge Senior Living

    4500 Gilbert Street, Oakland, CA, 94611
    4.1 · 70 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $5,638+/moStudioIndependent Living
    $6,931+/mo1 BedroomIndependent Living
    $5,638+/moStudioAssisted Living
    $6,931+/mo1 BedroomAssisted Living
    $6,495+/moSuiteMemory Care

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.10 · 70 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.0
    • Meals

      3.7
    • Amenities

      4.0
    • Value

      2.8

    Location

    Map showing location of The Point At Rockridge Senior Living

    About The Point At Rockridge Senior Living

    The Point At Rockridge Senior Living sits in Oakland, California, on a mid-rise campus with a neighborhood feel and offers independent living, assisted living, memory care, and respite care. Residents can pick from different floor plans, including Studio, One Bedroom, Redwood, Lakeview, Sequoia, and Alameda layouts ranging from about 324 to 720 square feet, with apartments featuring kitchenettes, private bathrooms, some balconies, and step-up showers, which could make things tricky for people with mobility issues. People live here as part of a continuing care retirement community, with separate services for folks who want independence, need some help each day, or require memory care.

    The community has plenty of amenities, like a sky lounge and bar with Golden Gate views, a movie theater, formal library with computers and printers, a gym, a salon and barber shop, private dining rooms, cozy common areas, a restaurant-style dining room, and a full courtyard with a dog path, fireplace, outdoor seating, barbecue, and dining spots amid lush landscaping. The place schedules regular activities and uses Vibrant Life® programs, so residents can stay busy with things they enjoy, and Elevate® Dining serves restaurant-style meals, including some award-winning choices.

    Weekly housekeeping, linen service, home maintenance, and a concierge take care of chores and special requests, and transportation is available for outings and errands. For health and safety, every apartment has a 24/7 emergency call system and touchless temperature scanning, and trained staff are present around the clock. Staff help with daily activities like dressing or reminders for medication, and many folks mention the team is kind and compassionate.

    Changes in management have brought higher rents and extra fees for some residents, and as of January 1 there's a separate care fee structure in place, though some say services haven't increased with the new costs. The community is fully licensed as a Residential Care Facility for the Elderly under License Number #019200873. People can enjoy outdoor patios, a community blog, a senior living library, and virtual tours. The Point At Rockridge Senior Living tries to make things warm, welcoming, and safe, offering a range of care and living options for those looking for senior accommodations in Oakland.

    People often ask...

    State of California Inspection Reports

    76

    Inspections

    6

    Type A Citations

    16

    Type B Citations

    5

    Years of reports

    16 Jul 2025
    Found all safety measures in place, essential supplies stocked, and records complete; no deficiencies identified.
    • § 9058
    13 Feb 2025
    Conducted an unannounced case management visit in response to a complaint; requested an in-service training for all care staff on ADL and resident personal rights with signatures by 2/21/25; no deficiencies identified today.
    13 Feb 2025
    Investigated two allegations: staff hurt a resident and staff did not clean facility properly. Interviews with residents and staff and observations found no evidence to support either claim.
    15 Jan 2025
    Reviewed amended LIC 9099 and LIC 9099-C with management; signed by a member of management. Conducted an exit interview.
    12 Nov 2024
    Investigated the allegation that staff did not promptly answer communications from a resident's representative and the allegation that staff did not prevent a resident from inappropriately grabbing another resident. Found insufficient evidence to prove either claim.
    26 Dec 2024
    Found insufficient evidence to prove the allegation that staff slept during evening shifts. Interviews indicated that breaks or brief rest occurred in the memory care dining area, and no on-duty sleeping was observed.
    12 Nov 2024
    Investigated a 10/30/2024 incident in which a resident injured another; reviewed the injuring resident's physician's report, service plan, and progress notes, and met with the program director to discuss the situation.
    31 Oct 2024
    Identified that a staff member had not been fingerprinted or associated with the care setting, and that there was no qualified, certified administrator in charge; deficiencies were observed.
    31 Oct 2024
    Investigated allegations involving staff conduct and resident safety, including a staff member engaging in a physically inappropriate interaction with a resident, sexually inappropriate comments toward a resident, failure to centrally store medications, and not meeting a resident’s dietary needs, plus a resident’s death reported as natural causes. Found no evidence to prove these allegations.
    • § 87411(a)
    • § 87468.1(a)(3)
    • § 87468.1(a)(1)
    13 Sept 2024
    Found that two staff were rough with residents during ADL care, and that a resident fell on two separate days without injuries, after which those staff resigned or were terminated. Found that there was evidence suggesting staff caused multiple injuries to residents, including an unwitnessed fall with injuries, while staff contested that they caused the injuries, and the allegation of inadequate supervision did not have sufficient evidence.
    13 Sept 2024
    Confirmed allegations of staff causing injuries to residents, but found no evidence of inadequate supervision.
    08 Aug 2024
    Found safety and care standards met: lighting adequate, hallway at 68 degrees, hot water 116 degrees, bathrooms with grab bars and non-slip mats, and stocked food with medications, sharps, and toxins locked away. Also found detectors and fire safety equipment functioning, emergency plan posted, drills conducted, first aid kit complete, and resident and staff records reviewed and complete; no deficiencies noted.
    08 Aug 2024
    Determined no deficiencies during visit and all records were found to be complete.
    06 Mar 2024
    Investigated the allegations about nighttime security, elevator operation, and staff response times; found five staff on duty from 11 pm to 7 am with doors locked from the inside and alarmed, exits allowed if needed, and events logged. Found two elevators in use, with one having issues at the end of February and serviced on March 4, and a call log showing an average response time of 23 minutes, noting that resetting sensors for doors and stairwells can lengthen those times.
    06 Mar 2024
    Found that allegations regarding security, elevator functionality, and staff response time were unfounded during the visit.
    30 Jan 2024
    Found two residents from another facility remained and decided to stay at the location. Observed that the apartments previously used by those residents were empty, with no health or safety concerns and no deficiencies noted.
    30 Jan 2024
    Visited facility, no health/safety concerns observed, no deficiencies cited. Two residents decided to stay.
    18 Dec 2023
    Verified the individual is not present, employed, or residing at the location during a case management visit on 12/18/23.
    18 Dec 2023
    Verified individual not present, employed, or residing at the facility during the visit.
    • § 87355(d)
    • § 87405(a)
    30 Nov 2023
    Identified a billing error in July 2023 where tray services were charged for the entire month though only one day occurred, and the family notified the error on 7/1/2023. Found no evidence of staff stealing residents' money or financially abusing residents after interviews and document reviews.
    30 Nov 2023
    Found no deficiencies after an unannounced visit; fire clearance approved for 186, lighting adequate, hallway temperature at 70 degrees F, hot water in a resident bathroom measured at 116.8 degrees F, bathrooms with grab bars and non-skid mats, and food supplies sufficient (one week nonperishable, two days perishable); medications, sharps, and toxic substances were locked. Reviewed five residents' records and five staff records; all were complete, and a sample of medications was reviewed.
    30 Nov 2023
    Found seven residents from another facility residing in six furnished apartments, with adequate supplies and no health or safety concerns observed. Found food, staffing, and hygiene supplies to be adequate, and that residents reported having all they needed; they were tentatively scheduled to return to their previous facility in December 2023.
    30 Nov 2023
    Conducted an inspection of the facility and found no deficiencies or imminent health/safety concerns. Residents from another facility were provided with necessary supplies and are tentatively scheduled to return in December.
    • § 87468.1(a)(3)
    26 Oct 2023
    Found seven residents from another facility living in six furnished apartments with beds, chairs, and personal belongings. Observed adequate food, hygiene supplies, and staffing, with no health or safety concerns and no deficiencies cited.
    26 Oct 2023
    Visited facility following move of residents from another location. Found no concerns in terms of resident care, staffing, supplies, or safety during inspection.
    14 Sept 2023
    Found seven residents from another facility living here; one resident died on 8/18/23. Food, staffing and hygiene supplies were adequate, and no health or safety concerns or deficiencies were found.
    14 Sept 2023
    Conducted an unannounced visit to check on residents relocated from another facility, found no deficiencies or health/safety concerns, all residents reported having necessary supplies.
    17 Aug 2023
    Found eight residents from another facility living in seven furnished apartments with personal items and hygiene supplies. Food, staffing, and hygiene supplies were adequate; no health or safety concerns identified.
    17 Aug 2023
    Found no deficiencies during the visit. All residents had adequate supplies and there were no health/safety concerns identified.
    • § 87468.2(a)(4)
    12 Jul 2023
    Confirmed eight residents from another home resided here; seven apartments were fully furnished and hygiene supplies were adequate. Found seven of eight residents reported having all they needed, and one had moved out to a facility earlier; no health or safety concerns were identified and no deficiencies were cited.
    12 Jul 2023
    Investigated an allegation of a death record with incorrect dates. Updated information shows the death occurred on June 1, 2023, replacing the May 31 finding date and the May 1 contact date.
    12 Jul 2023
    Confirmed adequate living conditions and supplies for residents from a previous facility.
    07 Jul 2023
    Found no deficiencies; hot water measured at 116 degrees F in a resident bathroom sink; one week of non-perishable and two days of perishable foods sufficient; medications locked; smoke detectors interconnected with sprinkler system; carbon monoxide detectors observed; first-aid kit complete; fire extinguisher full; no accessible bodies of water.
    07 Jul 2023
    No deficiencies were cited during the inspection on 7/7/2023, indicating that the facility met health and safety standards.
    23 Jun 2023
    Investigated a suicide incident, collected records for the involved resident, and referred the matter to the Investigations Branch. Advised the care director to forward all incident and death information to the licensing agency by fax or email.
    23 Jun 2023
    Investigated a suicide incident, reviewed relevant documents, and provided guidelines for submitting future incident reports.
    01 Jun 2023
    Found no health or safety concerns and no deficiencies cited after an unannounced case management visit, with residents reporting adequate supplies and feeling welcome, comfortable, and safe. Noted one resident moved out recently and another is scheduled to move today, while food, staffing, and hygiene supplies remained adequate.
    01 Jun 2023
    Confirmed no deficiencies found during visit. Residents felt safe and comfortable. Adequate supplies observed.
    24 May 2023
    Found ten furnished apartments housed residents from another residence with adequate supplies and no imminent health or safety concerns identified; nine of ten residents reported feeling welcome, comfortable, and safe, and food, staffing, and hygiene supplies were sufficient.
    24 May 2023
    Reviewed visit to facility following residents transfer from another location, found residents satisfied with accommodations and supplies, no immediate safety concerns observed.
    17 May 2023
    Found no immediate health or safety concerns after visiting 10 resident apartments; observed furnishings and personal items in each, with residents reporting they had all they needed. Food, staffing, and hygiene supplies were adequate.
    17 May 2023
    Conducted an unannounced visit to check on residents, found no safety concerns, adequate supplies, and residents satisfied with their living conditions.
    11 May 2023
    Found that 10 residents transferred from another facility were living in 10 furnished apartments with adequate personal items and hygiene supplies, and reported having all necessary items. Found food, staffing, and hygiene supplies adequate, and no imminent health or safety concerns were observed.
    11 May 2023
    Conducted unannounced visit, toured facility, found no health/safety concerns, residents satisfied with supplies and care.
    05 May 2023
    Found that twelve residents from another facility were housed in seven of eleven furnished apartments, including a married couple sharing. Found adequate food, staffing, and hygiene supplies, and observed residents well groomed and in good spirits with no immediate health or safety concerns evident.
    05 May 2023
    Conducted an unannounced visit, observed residents to be well-cared for and facility to be in good standing with no immediate concerns.
    29 Apr 2023
    Confirmed 11 residents moved in from another center; eight were dining while three were in their rooms. Found no imminent health or safety concerns, and observed adequate food, staffing, hygiene supplies, and furnishings.
    29 Apr 2023
    Confirmed adequate living conditions, supplies, food, and staffing at the facility during an unannounced case management visit.
    28 Apr 2023
    Confirmed 11 residents from another home were moved in, with current staff providing care today and agency staff helping over the weekend. One resident said she felt safe and her needs were being met; beds were expected to arrive between 7 and 8 p.m., and no imminent health or safety concerns were identified.
    28 Apr 2023
    Confirmed safe and satisfactory conditions for residents after an unannounced visit.
    06 Feb 2023
    Identified deficiencies in how resident health needs were managed, including not updating needs and service plans when health conditions changed, lacking annual needs and service plans, and missing annual physician’s reports for residents with dementia. Also found failures to report fall-related incidents that led to hospitalizations on 11/7/22 and 11/8/22, with a civil penalty assessed; an exit interview was conducted with the interim executive director.
    06 Feb 2023
    Found that there was no janitor on duty in the memory care unit for almost two months, with the former administrator admitting the gap and care staff reporting cleanliness concerns. Found that the allegations that a resident suffered falls while in care, that a resident was left in soiled bedding for a long period, and that a resident's hygiene needs were not being met were not supported by evidence.
    • § 87303(a)
    06 Feb 2023
    Identified deficiencies related to updating residents' health plans, submitting medical reports, and reporting incidents, resulting in a civil penalty being assessed.
    10 Jan 2023
    Found financial abuse: rent continued to accrue after the resident's death on 10/30/2022, with the room vacant by 11/19/2022 and the last rent withdrawal for December 2022 on 12/6/2022. Found failure to refund the partial month rent after death, with the resident's representative having the room vacant since 11/19/2022 and the refund not issued in a timely manner.
    10 Jan 2023
    Confirmed financial abuse and failure to refund after resident deceased.
    29 Nov 2022
    Identified improper storage of chemical supplies in residents' rooms 201 and 205.
    • § 87705
    29 Nov 2022
    Identified deficiencies in the storage of chemical supplies in residents' rooms during a recent visit.
    23 Sept 2022
    Found that a resident's fall, which led to hospital admission on 9/8/2022, was not reported to CCLD and no incident report for this event was on record. A deficiency was noted, and an exit interview with the Administrator was conducted.
    23 Sept 2022
    Found that the administrator did not respond to the hospital's request to readmit the resident, even though calls and emails were received on 9/16/2022. The investigation noted that the administrator later coordinated with the hospital, and the resident was set to return on 9/24/22.
    23 Sept 2022
    Identified deficiency in reporting a resident's fall to state authorities. Deficiency must be corrected to avoid penalties.
    14 Jul 2022
    Determined that the allegations of staff yelling at residents, humiliating residents, forcing residents to finish meals, not following residents' dietary needs, and displaying aggressive behavior toward residents were not proven by a preponderance of evidence. Identified that a resident had a witnessed fall with a walker on 7/30/2021, resulting in skin tears and wound care, with a primary care visit on 7/31/2021.
    14 Jul 2022
    Found that a caregiver passed medication to residents without required training, and there were no training records for that caregiver.
    14 Jul 2022
    Observed caregiver administering medication without required training during inspection.
    • § 87705
    • § 87463
    • § 87211
    • § 87463
    25 Aug 2021
    Found an unannounced infection-control review by licensing staff, with the administrator present. Noted ample PPE and hygiene supplies on all floors, medications secured in the Med room, COVID-19 postings and visitor screening with logs, and mitigation and disaster plans on file.
    25 Aug 2021
    Inspection findings showed adherence to infection control protocols, availability of necessary supplies, and compliance with COVID-19 safety measures.
    • § 1569.652(a)
    • § 1569.652(c)
    20 Jul 2021
    Investigated a failure to report an incident to CCLD, with staff saying it was reported to the Ombudsman instead. Noted a deficiency for failing to report the incident to CCLD, and exit rights were explained.
    20 Jul 2021
    Investigated and found the allegation against an outside agency employee unfounded and dismissed.
    20 Jul 2021
    Identified failure to report an incident to the appropriate agency as a deficiency during the inspection.
    • § 87405(h)(8)
    19 Nov 2020
    Found that consent for medical treatment from the responsible party was not obtained. Found that staff forced the resident to undergo a medical procedure after the resident expressed refusal.
    19 Nov 2020
    Confirmed allegations related to not obtaining consent for medical treatment and forcing a resident to undergo a medical procedure.
    • § 87211
    10 Aug 2020
    Investigated allegations of a resident sustaining a head injury and staff not providing a safe environment or seeking timely medical attention; found insufficient evidence to prove violations occurred, resulting in unsubstantiated allegations.
    25 Jun 2020
    Investigated an allegation that a resident suffered multiple falls due to not using a prescribed walker; however, evidence was insufficient to determine a violation occurred.
    • § 1569.69
    17 Jun 2020
    Reviewed infection control procedures in response to COVID-19, no deficiencies were observed during the visit.
    16 Jun 2020
    Toured facility and reviewed Covid-19 policies, no deficiencies found.
    27 Apr 2020
    Investigated allegations of insufficient care plans and inadequate supervision for a resident; determined that while the resident's needs changed, the facility communicated these changes to the resident's representative, and the facility's staffing policy did not include one-on-one supervision, with the allegations lacking sufficient evidence to be proven.
    • § 87211
    12 Feb 2020
    Confirmed appropriate handling of a resident's incident resulting in passing away. No concerns noted in resident's file.
    • § 87468.1(a)(1)
    • § 80072(a)(9)

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