Pricing ranges from
    $3,500 – 8,500/month

    Windsor Court Assisted Living

    201 S Sunrise Way, Palm Springs, CA, 92262
    3.6 · 64 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $3,500+/moSemi-privateAssisted Living
    $4,200+/moStudioAssisted Living
    $5,000+/moSuiteAssisted Living
    $5,498+/moSemi-privateMemory Care
    $8,500+/moSuiteMemory Care

    Amenities

    Healthcare services

    • Accept incoming residents on hospice
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Diabetes care
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision
    • Same day assessments

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Care with behavioral issues
    • Dementia waiver
    • Mild cognitive impairment
    • Parkinson's care
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Cafe
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.64 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.6
    • Meals

      3.5
    • Building

      3.8
    • Value

      3.4

    Location

    Map showing location of Windsor Court Assisted Living

    About Windsor Court Assisted Living

    Windsor Court Assisted Living & Memory Care sits on well-kept grounds with shaded areas, mature trees, and mountain views, giving the place a calm feeling, and the smaller size makes the whole place feel more like an intimate community setting than a big institution, so folks know each other by name and the staff, known to be friendly and kind, are always around to help. The facility provides both assisted living and memory care, including a specialized unit called Memory Care for those with Alzheimer's or dementia, and staff receive special training for memory support with personal care plans and activities that keep minds active. Private rooms work like homelike retreats and come with things like AC/heater, phone jacks, cable with 24 channels, and safety features such as handicap hardware and emergency call systems in every bedroom, which gives peace of mind to residents and families.

    There's a mix of services that cover assisted living, memory care, independent living, skilled nursing, respite care for short recovery needs, day care, and even hospice, so if someone needs help with daily activities like medication, meals, or getting around, or requires more intensive nursing oversight, the care's tailored for what suits each person best, meaning folks can age in place without moving. Windsor Court feels more like a small hotel than a care home, with modern decor, a theater/chapel for movies or worship, diner-style eating spaces with a full restaurant-style dining menu, plus snacks available any time, and chef-prepared meals, which even include kosher-style choices and heart-healthy options. The living areas are spread out, so there are plenty of spots to sit, stroll, or socialize-inside and outside-with a game room, movie room, living room areas, a beauty parlor, barbershop, day spa, and arts and crafts center, along with outdoor patios, gardens, a swimming pool with a pool lift for aqua therapy, walking paths, and an enclosed courtyard.

    Residents can join a schedule packed with social, educational, and entertaining activities, whether in common rooms, outdoors, or at the café/bistro, so friendships form naturally and folks stay engaged. Transportation is available, sometimes complimentary and sometimes at cost, with a van service and easy access to buslines and parking, making it practical for appointments or outings. The care team helps with things like laundry, housekeeping, and meal services, including guest meals for visitors, and every effort's made to promote dignity and independence at every stage. Windsor Court stays connected with the wider community as a member of the Palm Springs Chamber of Commerce, operates as part of Windsor Care, and keeps more details on their website, but what stands out most is the well-tended property, mountain views, and a clear focus on providing different levels of support, comfort, and safety under one roof.

    People often ask...

    State of California Inspection Reports

    40

    Inspections

    5

    Type A Citations

    5

    Type B Citations

    6

    Years of reports

    02 Aug 2024
    Reviewed allegation of a resident being over-medicated; found no evidence supporting the claim, with records and staff interviews confirming proper medication administration.
    30 May 2024
    Investigated an allegation that staff failed to prevent a physical altercation between two residents; found no conclusive evidence to support that staff could have anticipated or prevented the incident.
    24 May 2024
    Investigated allegations of an uncomfortable environment, insufficient staffing, and lack of activities, ultimately determining them unfounded due to evidence from interviews, observations, and record reviews.
    29 Apr 2024
    Found insufficient evidence to support a complaint about staff speaking inappropriately to a resident.
    22 Mar 2024
    Determined that allegations regarding a resident not being provided with an Admissions Agreement, improper medication administration, and overcharging in retaliation were unfounded after interviews, record reviews, and observations conducted by the licensing analyst.
    15 Mar 2024
    Inspection showed clean and maintained facility, with proper documentation and procedures in place for client care, staff training, food service, safety, and infection control. No deficiencies were observed during the inspection.
    11 Jan 2024
    Determined that a physical altercation between two residents occurred, with no sufficient evidence showing it resulted from staff neglect or lack of supervision; thus the allegation was unsubstantiated.
    10 Jan 2024
    Determined that the allegation of staff failing to administer medication in a timely manner was unfounded, as evidence showed the medication was provided according to doctor's orders.
    10 Jan 2024
    Discovered during complaint investigation that one staff member lacked a TB test result on file, while 4 out of 5 others had documented results; no health and safety concerns identified.
    07 Nov 2023
    Dismissed complaint of not following eviction procedures due to the facility serving the resident with proper notice and providing resources for alternative housing.
    30 Oct 2023
    No deficiencies or civil penalties found during visit. No immediate concerns for residents' health and safety.
    20 Oct 2023
    Investigated allegation of uncomfortable environment and unsafeguarded personal property were unfounded and unsubstantiated, respectively.
    20 Oct 2023
    Confirmed that allegations of not emptying trash bins, not properly cleaning restrooms, not cleaning patio furniture, and not keeping dining room clean were unfounded.
    16 Oct 2023
    Reviewed allegations of staff not following a resident's care plan and mismanaging medication, but found insufficient evidence to support the claims.
    04 Oct 2023
    Investigated allegations of inadequate supervision, lack of medical attention, improper hygiene care, and unhelpful staff; determined claims may have occurred, but lacked sufficient evidence to be proven.
    04 Oct 2023
    Investigated allegations of staff not preventing a resident from kicking another resident, failing to prevent inappropriate sexual interactions between residents, not repairing elevators, and mishandling a resident's medical needs, with findings indicating that the claims were either unfounded or unsubstantiated due to lack of evidence.
    22 May 2023
    Confirmed allegation of staff not safeguarding resident's belongings was unsubstantiated.
    16 May 2023
    Investigated allegations of a resident being held against their will, unsanitary conditions, and rooms being switched without consent; all claims were determined to be unfounded due to lack of evidence.
    16 May 2023
    Confirmed staff were working without proper clearance, but allegations of staff failing to administer medication as prescribed were not supported.
    • § 87355
    16 May 2023
    Investigated allegations of staff mismanaging medication and not treating residents with dignity or respect; both were found to be unfounded based on observations, interviews, and record reviews.
    16 May 2023
    Confirmed allegation of resident hitting another resident. Unsubstantiated allegation of facility not providing safe environment.
    • § 87468.1(a)(1)
    28 Mar 2023
    Investigated allegation of unsanitary conditions, found no evidence to support the claim; facility clean and well-maintained.
    20 Mar 2023
    Determined that the allegation of illegal eviction was unfounded and lacked reasonable basis, as evidence suggested no wrongdoing on the part of the administration. Resident interactions involving personal items were clarified, with no intent found to unlawfully evict any resident.
    23 Aug 2022
    Confirmed allegations related to elopement, inappropriate behaviors, and wandering from the facility, while other allegations were unsubstantiated.
    • § 87468.2(a)(4)
    14 Jul 2022
    Confirmed that the facility did not provide a safe environment for residents in care.
    • § 87468.1(a)(2)
    14 Jul 2022
    Confirmed that a resident exhibited violent behavior towards others, incidents were not reported to authorities, records were inadequately maintained, resident assessment was not updated, and medication was secretly administered without the resident's knowledge, leading to multiple deficiencies being cited.
    • §
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    01 Mar 2022
    Confirmed compliance with COVID-19 infection control protocols, including adequate PPE supply, staff training, symptom monitoring, and visitor screening.
    24 Jan 2022
    Unannounced visit conducted; pressure injuries alleged, home health care provided; residents denied leaving in soiled diapers; care needs met appropriately.
    20 Dec 2021
    Investigated an incident involving inappropriate behavior between two residents and determined no violations occurred. No deficiencies observed at the time of the visit.
    28 Jun 2021
    Confirmed allegations of staff not adhering to admission agreement terms and conditions and providing inadequate food service. Determined that staff failed to notify responsible party of fee increase in a timely manner.
    • § 87507(f)
    • § 1569.655(a)
    10 May 2021
    Reviewed allegations about a breach of admission agreement and unauthorized charges for services for one resident; insufficient evidence found to confirm or deny the claims, leading to an unsubstantiated determination.
    26 Jan 2021
    Confirmed removal of individuals who were never employed at the facility.
    08 Sept 2020
    Investigated an allegation regarding unmet toileting needs of a resident and found insufficient evidence to prove the claim, determining staffing was adequate based on resident interviews.
    07 Aug 2020
    Investigated an allegation of inadequate staffing and found it to be unfounded; no deficiencies were cited. An exit interview was conducted via telephone with the administrator.
    24 Mar 2020
    Confirmed that the allegation of insufficient food at the facility was unfounded based on interviews and observations.
    13 Mar 2020
    Inspection found no deficiencies in the facility, with all regulations being met and requirements being satisfied.
    21 Feb 2020
    Reviewed incident of psychological abuse involving staff members making inappropriate gestures towards a resident, leading to termination of staff involved and facility providing abuse in-service training.
    21 Feb 2020
    Reviewed allegations of inadequate food service, medication administration issues, and multiple falls, but evidence did not conclusively prove or disprove the claims.
    06 Dec 2019
    Investigated allegations of a staff member taking medication and working under the influence; no evidence found for either.
    07 Nov 2019
    Confirmed removal of an individual from the facility.
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