Pine View Care Center

    8777 Skyway, Paradise, CA, 95969
    3.3 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but understaffed safety

    I moved my grandmother here and have mixed feelings. The building is clean and nicely decorated, nurses and CNAs are polite and compassionate, they accommodated her dementia and speech needs, and meals/meds are generally handled - that brought us real peace of mind. However chronic understaffing led to slow or no responses to calls, delays in pain medication and water, poor communication, and even a fall incident that worried me. Kind staff and high-quality care when they're available don't erase the safety and responsiveness problems that need fixing.

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    Amenities

    3.31 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.1
    • Meals

      2.0
    • Amenities

      3.3
    • Value

      3.3

    Location

    Map showing location of Pine View Care Center

    About Pine View Care Center

    Pine View Care Center sits in Paradise, California, and has 99 certified beds for seniors needing different levels of care, and with about 88 residents, it feels busy but not crowded most days. The place takes part in both Medicare and Medicaid programs and works as a skilled nursing facility, so folks get a variety of services, from help with daily dressing and bathing to more hands-on medical needs if their health calls for it, since the nursing team has RNs, LPNs, and CNAs on staff at all hours. The owners run it as a for-profit business, and the building itself comes fully sprinklered for safety in every required area. It's got things like semi-private and private rooms, 24-hour awake staff, security alarms, and a secure unit made for memory care, where residents with things like Alzheimer's can have added support and programs that keep them safe from wandering and help with mental activity.

    The health inspection rating stands at 1 while the overall rating is 2, so it might not be perfect, and you might want to check on the current inspection or talk with administration about recent care changes. Staffing levels carry a rating of 2, but the RN staffing rating is 1, while the quality measures rating, which looks at outcomes like pain control and pressure ulcers, is a stronger 5, so care results might be better than some of the other ratings suggest. There've been 20 reportable incidents and three sizable fines, which anyone looking at care should know about, and can ask the staff for more details. Families have a say through both resident and family councils, so people can speak up and share concerns or requests.

    The center works under SUNBRIDGE PARADISE REHABILITATION CENTER, LLC, and while it's not part of any continuing care retirement community nor inside a hospital, it still offers a solid spread of options, like nursing home care, assisted living, independent living, adult day care, home care, memory care, and hospice care, so people with changing needs find different support there. There's a schedule of daily activities-things like fitness programs, art and music, group events, movie nights, and outdoor spaces to relax-and a choice of room types, so residents can find what suits their budget and comfort. The staff helps with meals, making three homemade options a day and giving special diets for folks dealing with diabetes, high blood pressure, or similar. Therapists offer services like occupational and physical therapy, and some residents get music therapy and pet visits as part of the wellness programs. There are amenities like a book room, beauty shop, hot tub, recreation rooms, and planned events, but anyone interested should check which are up and running.

    Pine View Care Center brings medical services, pharmacy help, and support with mental health needs, and can help arrange transportation for appointments or errands when needed. It has guides and resources to help people understand the types of care, and staff will walk families through choices, services, and reviews, which mostly get checked for accuracy. Families get help from community advisors who can lay out the options and give more information, without pressure to decide right away. Prices aren't listed openly, so it's best to ask the staff directly for details about costs, services, or room availability. The place aims for a peaceful setting to promote healing and offers both basic and specialized medical care. People can get help with personal items, like assisted dressing, and clothing options even suit different needs, from wheelchair-friendly pants to easy-to-wear cardigans and slippers, so daily comfort is considered as part of the routine.

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