Pricing ranges from
    $4,500 – 6,285/month

    Windsong of Sonoma Senior Living

    815 Wood Sorrel Dr, Petaluma, CA, 94954
    4.0 · 73 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Friendly caregivers, neglectful management, unsafe

    I liked the friendly, caring caregivers, bright clean rooms, lovely gardens and active programs - the staff who stayed were wonderful. But chronic understaffing and disorganized management led to neglect: missed baths, unresponsive night staff, unsafe furniture and setups that increased fall risk (my loved one fractured a pelvis), misplaced items, and outsiders administering meds. I was charged for services not rendered and spent a lot of time fighting billing and records issues. I moved her to a smaller place (Windsong) with better, more attentive care and lower cost. I would not recommend this facility unless you can closely monitor care and finances.

    Pricing

    $4,500+/moStudioAssisted Living
    $6,285+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Organic food and ingredients
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 73 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.1
    • Meals

      3.2
    • Amenities

      4.3
    • Value

      2.4

    Location

    Map showing location of Windsong of Sonoma Senior Living

    About Windsong of Sonoma Senior Living

    Windsong of Sonoma Senior Living sits in a quiet neighborhood near downtown Petaluma and close to the Sonoma Mountains, with shops, restaurants, antiques, and historic places nearby, and Petaluma Valley Hospital isn't far either, which is handy in case someone needs it. The building's two stories have studios and one-bedroom apartments, and there are options for private or semi-private settings, even some with kitchenettes and internet and cable already wired in, which lots of folks find helpful these days. This community takes people 55 and older, and pets can come too, as long as they're allowed by the rules. For people needing help every day, staff offer assisted living, and for those living with Alzheimer's or dementia, there's the Generations Memory Care program with extra safety, supervision, and activities meant to engage the mind and encourage movement. Folks needing a break from caregiving-or short-term care during recovery-can use the respite services, which residents find useful if family needs some time off. The Vibrant Life program keeps everyone active with social and educational things like book clubs, arts and crafts, game nights, music, wellness classes such as Tai Chi or yoga and gardening in the outdoor beds and enclosed courtyard, and even lessons and lectures here and there, plus a computer and game area where folks can bowl virtually if they like. Meals come through the Elevate Dining program, with vegetarian, vegan, kosher, and special meals available, and there's restaurant-style seating or you can eat in your own room; guests can join for meals if you've got visitors, which is nice for families. Common spaces like the library, cozy sitting rooms, salon, outdoor patios, fireplaces, and gardens make it feel homey, and there's always a staff member nearby for things like bathing, dressing, medication help, and managing appointments. For religious folks, there are Catholic, Jewish, Protestant, and other devotional services right in the building or nearby. Residents receive customized care plans, and transport's provided for errands or doctor visits-guest and resident parking's available too, which can make life easier. Housekeeping, laundry, beautician and barber services, and room cleaning are regular, and with on-site nurses and visits from therapists, plus skilled nursing, hospice, mental health support, and VA benefit assistance, most folks can stay as their needs increase, which lots find comforting as they age. Wi-Fi and high-speed TV's free, and everyone gets access to safe walking paths and a convenience store or kitchenette in their own space for snacks and tea. The staff has training in caring for people with memory issues and uses sensory-based activities, like snoezelen, to give comfort. There are rules against smoking indoors, and folks say the place keeps tidy and well-kept, though some noticed visitor check-in was less strict after new owners took over, but overall, reviews show a score of 7.8 out of 10 and describe the staff as caring and helpful. Windsong of Sonoma aims to support seniors by offering a wide range of assistance, activities, good food, and a warm, safe place to live, all in a lively part of Petaluma.

    People often ask...

    State of California Inspection Reports

    41

    Inspections

    13

    Type A Citations

    12

    Type B Citations

    5

    Years of reports

    20 Aug 2024
    Confirmed elopement incident resulting in resident leaving the facility unassisted, leading to skin tears and bruising. Civil penalties issued for repeated violation.
    • § 87705(b)(2)
    10 Jun 2024
    Inspection identified deficiencies in various areas of the facility, including staff training, medication administration, and storage of hazardous materials.
    • § 87411(c)(1)
    • § 87303(e)(2)
    • § 1569.625(b)(2)
    • § 87705(f)(2)
    03 Jun 2024
    Found complaint of retaliation against resident unfounded; dismissed.
    01 Feb 2024
    Investigated allegations of staff not ensuring resident privacy, discrimination, and threats but found insufficient evidence to prove these violations occurred.
    05 Oct 2023
    Confirmed violation for not having a signed admissions agreement for a resident.
    21 Sept 2023
    Cited deficiencies included expired First Aid certifications for staff, ongoing repairs for water damage, and a medication error incident.
    • § 87465(a)(5)
    22 Aug 2023
    Identified deficiencies in safety protocols, medication administration, and staff training during an inspection conducted by the California Department of Social Services.
    • § 87303(e)(2)
    • § 87465(h)(2)
    • § 87211(a)(1)
    • § 87411(c)(1)
    • § 87705(f)(2)
    15 Jun 2023
    Found deficiencies in hot water temperature regulation and egress device functionality.
    • § 87303(e)(2)
    15 Jun 2023
    Confirmed inadequate staffing and lack of required furniture for residents, but unsubstantiated late pickup allegations.
    • § 87307(3)(b)
    • § 87411(a)
    31 May 2023
    Inspection identified issues with water temperature, emergency alarms, and food storage, but confirmed proper fire safety measures and disaster preparedness at the facility.
    31 May 2023
    Identified deficiencies in the delayed egress alarms and hot water temperatures during the inspection.
    • § 87705(j)
    • § 87303(e)(2)
    16 May 2023
    No deficiencies cited during inspection following up on the relocation of residents from another facility. Staffing levels and resident accommodations were found to be satisfactory.
    04 May 2023
    Conducted inspection, found no deficiencies. Staffing levels and resident care met requirements.
    01 May 2023
    Conducted inspection, no immediate health and safety concerns noted. Evacuees adequately cared for by trained staff.
    29 Apr 2023
    Identified staffing and safety concerns at the facility, but no deficiencies were cited during the inspection.
    18 Apr 2023
    Identified a medication error where a resident was given the wrong medication during routine dispensing.
    • §
    05 Apr 2023
    Confirmed understanding of regulations and requirements during COMP II for change of ownership at a residential care facility for the elderly.
    30 Mar 2023
    Investigated an earlier complaint from February 2023 with no citations issued during this visit.
    24 Mar 2023
    Identified concerns discussed during an informal meeting with licensing program participants. Six complaints investigated with four repeat civil penalties issued since August 1, 2022.
    24 Feb 2023
    Confirmed allegations regarding neglect of hygiene needs were not substantiated, while allegations of failure to do laundry were substantiated.
    • § 87307(a)(3)
    23 Feb 2023
    Confirmed failure to report incidents as required by regulations, resulting in civil penalties being issued.
    • § 87211
    22 Dec 2022
    Identified deficiencies in medication administration documentation were noted during the visit.
    • § 87506
    02 Dec 2022
    Confirmed lack of timely showers for residents, insufficient supervision due to staffing challenges, and no evidence of residents being left in dirty clothes or locked out of rooms.
    • § 87411(a)
    17 Nov 2022
    Confirmed findings of staff not properly cleared and associated with the facility led to substantiated allegations and immediate civil penalties being assessed.
    • § 87355(e)(1)
    20 Oct 2022
    Found no deficiencies during the inspection following up on a reported incident involving a resident's health issue that required hospitalization.
    29 Aug 2022
    Confirmed no deficiencies in the facility during the inspection.
    20 May 2022
    Completed pre-licensing inspection with no deficiencies found. Ready for licensure.
    17 May 2022
    Inspection found no deficiencies at the facility.
    02 May 2022
    Confirmed successful completion of COMP II, with applicant and administrator demonstrating understanding of various operational areas during the inspection.
    28 Apr 2022
    Investigated a self-reported incident from 4/11/2022 and the related SOC 341, gathering documentation and questions for residents involved. Identified no deficiencies.
    28 Apr 2022
    Conducted an unannounced case management visit, met with the administrator, and found no deficiencies during the inspection.
    11 Mar 2022
    Found that a memory care resident sustained a fracture of the left tibia/fibula and a urinary tract infection after being found in bed with a swollen left leg. Notified hospice; the POA revoked hospice and sent the resident to the hospital, and after discharge the resident returned to hospice care with the left leg non-weight bearing, frequent staff checks, hydration, and pain management, with the POA visiting at least twice weekly.
    11 Mar 2022
    Confirmed a hospice resident sustained a broken leg and UTI, was sent to the hospital, returned to the facility for continued care and monitoring.
    09 Dec 2021
    Determined that designated staff did not dispense prescribed medications to a resident on the evening of 10/31/2021. Found no evidence that staffing levels were insufficient to meet residents' needs on 10/31/2021.
    09 Dec 2021
    Confirmed that staff failed to assist a resident with prescribed medications on one occasion, but determined that staffing levels were generally sufficient to meet residents’ needs.
    02 Dec 2021
    Found premises clean and well-maintained on 12/02/2021, with current safety systems, properly stored medications, and staff in compliance with vaccination or recent test requirements; no deficiencies cited.
    02 Dec 2021
    Inspection found no deficiencies in safety measures and procedures at the facility. All requirements for infection control were met.
    • § 87411(a)
    19 Oct 2020
    Investigated allegations that residents had access to hazardous materials and that conditions were unsanitary; observed toxins in an unlocked kitchen cabinet and dirty, urine-smelling rooms on the memory care side, based on visits, interviews, and records. No deficiencies were cited.
    19 Oct 2020
    Found no evidence supporting the allegation that staff did not follow the Program Plan. No deficiencies were cited.
    19 Oct 2020
    Investigated an allegation that the facility was not following its COVID-19 Program Plan; determined the allegation was unsubstantiated due to insufficient evidence.
    14 Jan 2020
    Inspection identified no deficiencies at the facility.
    • § 87703(a)
    • § 87705(f)(2)

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