Gold Country Retirement Center

    4301 Golden Center Dr, Placerville, CA, 95667
    4.1 · 7 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Great amenities, poor management, unsafe

    I've lived here four years in independent living and I love the beautiful dining room, restaurant-style menu (excellent complimentary meals), lots of activities, outings and the well-maintained, pet-friendly apartments with weekly housekeeping and laundry. The interior is warm and friendly, staff I deal with are kind, and transportation to meals/shops and guest rooms are convenient. That said, management is horrible and unprofessional: communication is poor, care is often over-promised and under-delivered, assisted-living supervision is inconsistent (no on-site medical administration; external agency used), and I've seen unsanitary conditions during the remodel and even suspected intoxicated staff - major safety concerns. I like the place but until management and safety improve I'm planning to move closer to family.

    Pricing

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    Amenities

    4.14 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      4.2
    • Meals

      5.0
    • Amenities

      4.3
    • Value

      4.5

    Location

    Map showing location of Gold Country Retirement Center

    About Gold Country Retirement Center

    Gold Country Retirement Center sits in the Sierra Nevada foothills in Placerville, California and has a peaceful setting with a park-like campus, pretty gardens, and nicely kept courtyards, and the place offers different types of care all in one spot, so folks can get independent living, assisted living, skilled nursing, memory care, and even home care if needed, and there are 150 independent living apartments, a 40-bed Assisted Living Facility, and a 68-bed Skilled Nursing Facility, with rooms coming as one-bedroom and two-bedroom options, plus apartments with private phone jacks, kitchen appliances, cable TV, and Wi-Fi. They run activities every day for folks who like a full calendar, and there's always something like arts and crafts, music, games, gardening, or even outings on their accessible bus. Residents get their meals through a dining program focused on nutrition, and they have choices like diabetic, vegetarian, kosher, low fat, low salt, or renal diets, and staff runs all kinds of programs including wellness, yoga, fitness, and social groups to keep everyone moving and connected.

    The staff stays on duty 24 hours a day and people say they act helpful, joyful, and kind, with laundry, housekeeping, and linen services included to make life easier, and room service is available if someone needs it. Gold Country provides companion care, medication reminders, incontinence care, help for those with limited mobility, and diabetic care, plus there's support from nurses, healthcare staff, and VA aid right at the community. Seniors who want more privacy or something quieter might pick a residential care home right on the property, which is sort of like a shared neighborhood house where someone's always available to help with everyday stuff like bathing, dressing, and getting around safely, and if a family needs a break, respite care is open too.

    Special programs support people with Alzheimer's or dementia, giving them secure, well-staffed spaces with therapies designed to lower confusion, and counseling, adult day care, and rehab services are part of the mix, including speech, occupational, and physical therapy. These therapies cover everything from working on muscle strength and swallowing to helping folks relearn how to dress or cook if they're recovering from an illness or injury, and they even do special exercises to fight arthritis and help with balance, along with joint care and fall prevention.

    Gold Country has a focus on clear communication and treating everyone like family, working with residents and their loved ones so everyone knows what to expect. The facility welcomes pets and allows checks and credit cards for payments, and there's guest parking on site for visitors. Internet lounges, cable TV, communal dining halls, and fitness rooms add to the social feel, and staff can provide transportation for shopping and appointments when needed. Gold Country Retirement Center has a license from the State of California, offers both Medicare and Medi-Cal beds, and holds the state license number 90317665.

    People often ask...

    State of California Inspection Reports

    7

    Inspections

    1

    Type A Citations

    0

    Type B Citations

    1

    Years of reports

    15 Apr 2025
    Verified compliance after an unannounced visit to the residence, noting adequate food supplies, unobstructed exits, functioning safety devices, locked knives and toxins, locked medication area, and no health or safety violations. Documented that resident and staff records contained all required paperwork; staff had current first aid and CPR training, fire drills were current, and initial trainings were completed; LIC 500, LIC610E and liability insurance were requested.
    • § 9058
    19 Feb 2025
    Found that the medication-related allegation was unfounded; all current medications were administered per orders and properly logged, with no evidence of improper disposal of medications. Found that the claims of operating beyond its scope of limitations, improper maintenance of resident records, and inadequate night supervision were unfounded.
    19 Feb 2025
    Found no evidence supporting the allegation that staff did not keep the premises free of pests; pest-control visits occurred regularly, and staff and residents reported no pests, with receipts reviewed.
    20 May 2024
    Found that the site met all pre-licensing requirements for a change of ownership, with compliant food supplies, functioning safety detectors and extinguisher, unobstructed exits, and properly stored toxins. Resident and staff files contained all required paperwork, CPR/First Aid training was current, disaster drills and initial staff training were up to date, and Component III was completed with CAB notified that all pre-licensing components were met.
    20 May 2024
    Confirmed that all licensing requirements were met during an unannounced pre-licensing visit for a change of ownership, with the facility properly equipped, staff qualified, and paperwork complete.
    13 May 2024
    Verified identities of applicant and administrator and confirmed understanding of licensing requirements, resident populations, and program; also confirmed admission policies, staffing and training, restricted health conditions, general provisions, emergency preparedness, complaints/reporting, and pre-licensing readiness; obtained a signed photo ID.
    13 May 2024
    Confirmed that the applicant and administrator participated in a telephone interview, demonstrating understanding of regulations related to facility operation, staffing, emergency preparedness, and reporting requirements for a change of ownership of a 46-bed residence.

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