The Pines at Placerville Healthcare Center

    1040 Marshall Way, Placerville, CA, 95667
    3.9 · 53 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff, poor facility management

    I had a very mixed stay. On the plus side the PT/OT and many nurses and staff (Colleen, Karen, Mi, Aurelia, Yulia, Dr. Abraham, Colby, Summer, T.J.) were compassionate, professional and helped with real rehab progress. On the downside the facility is short-staffed and inconsistent - rude or inattentive staff, ignored call buttons, delayed care, poor communication with families, missing/ stolen belongings, urine odor and dirty areas, and terrible, shrinking food portions. Housekeeping, activities and therapy are strong, but safety, staffing and management practices need urgent improvement before I could confidently recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.87 · 53 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.6
    • Meals

      2.3
    • Amenities

      3.2
    • Value

      3.0

    Location

    Map showing location of The Pines at Placerville Healthcare Center

    About The Pines at Placerville Healthcare Center

    The Pines at Placerville Healthcare Center has been in Placerville, California, since 1962, and folks there know it as a skilled nursing and long-term care facility that's open every hour of the day, every day of the week, so someone's always there if you need them, and the location's right off the 50 and 49 freeways, close enough so you can walk to Marshall Medical Center if that becomes necessary. The nurses and staff, who are licensed professionals, lead the skilled nursing care 24/7, and there's this large rehab gym at the center, filled with the latest equipment and technology, where rehab experts guide patients through physical therapy and specialized rehabilitation services that they do right there on site. Safety, wellness, and recovery form the backbone of how they do things, and there are features that seem thoughtful, like private dining rooms, spacious patios out front, and peaceful courtyards that are fully enclosed, making it easier for families to visit, talk, or just sit together quietly outside. The center focuses on comfort and care, offering amenities that try to keep daily living simple and as convenient as possible for residents, and there's always a focus from the compassionate and professional staff on promoting healing, safety, and peace of mind, whether you're there for short-term help or staying long-term. Services and types of care can differ depending on what a resident needs, and while exact details will vary, the center's main goal is to give thoughtful, round-the-clock care in a setting that feels safe and welcoming.

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